Can’t Find Printer Windows 10

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After updating windows 10 does not print printer. We solve the printer on windows 10 in a minute. Printer does not work on windows 10 we solve in a minute

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Hello everyone today, let’s talk about the situation when the printer does not work on windows 10. After upgrading to Windows 10, many users encountered problems with their printers and all-in-one printer, which either the system does not see, or they are not detected as a printer, or simply do not print as they did in the previous OS version, the funny thing is that with each new update, the number of old devices that this operating system supports is decreasing, so DO NOT be surprised if at some point your old device does not start.

If your printer does not work properly in Windows 10, this manual contains one official and several additional methods that can help fix the problem. I will also provide additional information regarding support for printers of popular brands in Windows 10 (at the end of the article).

Diagnose printer problems from Microsoft (Print Spooler Cleanup Diagnostic Tool)

First of all, you can try the automatic solution of problems with the printer, Using the diagnostic utility in the Windows 10 control panel (Print Spooler Cleanup Diagnostic Tool), or downloaded it from the official Microsoft website (note that I do not know for sure if the result will differ, but how much could understand, both options are equivalent).

To start from the control panel, go to it, then open the Troubleshoot item,

Then in the Hardware and Sound section, select Printer Usage (another way is to go to devices and printers, and then, by clicking on Need a printer, if it is in the list, select Troubleshoot).

You can also download the file from the official Microsoft website or here to run the printer troubleshooter.

As a result, a diagnostic utility will be launched, which automatically checks for all typical problems that may interfere with the correct operation of your printer and, if such problems are found, will fix them.

Among other things, it will check: the presence of drivers and driver errors, the operation of necessary services, problems with the connection to the printer and print queue. Despite the fact that it is impossible to guarantee a positive result here, I recommend trying this method in the first place.

Adding a Printer in Windows 10

If the automatic diagnostics does not work or the printer is NOT displayed at all in the list of devices, you can try to add it manually, and for old printers in Windows 10 there are additional detection options, if windows 10 blocks the installation of the printer write a comment I will help you deliver.

Click on the notification icon and select “All options”

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(Or you can press the Win I keys), then select “Devices”. “Printers and Scanners”.

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Click the “Add a printer or scanner” button and wait: perhaps Windows 10 will detect the printer by itself and install drivers for it (it is desirable that the Internet is connected), perhaps not.

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In the second case, click on the item The required printer is not in the list, which will appear under the search progress bar. You will be able to install the printer using other parameters: specify its address on the network, mark that your printer is already old (in this case, the system will search for it with the changed parameters), add a wireless printer.

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It is possible that this method will work for your situation.

Manually Installing Printer Drivers

If so far nothing has helped, go to the official website of your printer manufacturer and find in the Support section available drivers for your printer. It’s good if they are for Windows 10. If there are none, you can try for 8 or even 7. Download them to your computer.

Before starting the installation, I recommend that you go to the Control Panel. Devices and Printers and, if there is already a printer there (i.E. It is detected, but does not work), you will right-click on it and delete it from the system. And after that, run the driver installer.

Windows 10 support information from printer manufacturers

Below I have collected information about what popular printer manufacturers and all-in-one printer write in the operation of their devices in Windows 10.

  • HP (Hewlett-Packard). The company promises that most of its printers will work. The one that worked in Windows 7 and 8.1 will NOT require a driver update. In case of problems, you can download the driver for Windows 10 from the official website. Additionally, the HP website has instructions for solving problems with printers from this manufacturer in new operating systems: http://support.HP.com/en-us/document/c04755521
  • Epson. promises support for printers and all-in-one printer in Windows The necessary drivers for the new system can be downloaded from the dedicated page http://www.Epson.com/cgi-bin/Store/support/SupportWindows10.Jsp
  • Canon. according to the manufacturer, most printers will support the new OS. Drivers can be downloaded from the official website by selecting the required printer model.
  • Panasonic. promises to release drivers for Windows 10 in the near future.
  • Xerox. write about the absence of problems with the operation of their printing devices in the new OS.

To eradicate all problems that interfere with normal printing in your Windows 10, run the Print-Spooler-Repair-Tool as administrator and click the “Repair” button, you will receive the result, in a minute, in the overwhelming majority of cases, the printer starts working as good as new.

In addition, I also advise you to clear your spooler, with this script, so that the specified.

If none of the above helped, I recommend using the Google search (and I recommend this particular search for this purpose) for a query consisting of the brand and model of your printer and “Windows 10”. It is very likely that your problem has already been discussed in some forums and a solution has been found. Do not be afraid to look at English-language sites: they come across the solution more often, and even automatic translation in the browser allows you to understand what is at stake.

Using specialized utilities

In Windows 10, the printer may NOT work for a number of reasons, another method to fix the situation is to use proprietary utilities from manufacturers, I will give an example from HP. It has the HP Print and Scan Doctor utility. You can download HP Print and Scan Doctor from the link below:

Run the HP Print and Scan Doctor. The algorithm is very simple in it. In the first step, it looks for installed printers, and in the second, it fixes the reason why it does not work in your Windows 10.

This is how the process of scanning the operating system for the presence of printers in it looks like.

This is how it is easy to configure a windows 10 network printer and when windows 10 does not see the HP printer. I have an HP LaserJet 400 in my system, I choose it.

After searching for problems, you are given a solution to your problem, why the printer does not work in windows 10. Next, we do what the HP Print and Scan Doctor diagnostic wizard says.

At OKI, the utility is called brmainte and can be downloaded from the link:

From Epson, EPSON Status Monitor Diagnostic Utilities

Disable SNMP

In some cases, when the printer is connected via Wi-Fi or a LAN network, SNMP network traffic from the printer may not pass from your computer, which is why it may be unavailable. The solution is to disable SNMP check.

How to fix printer spooler error in Windows 10?

When upgrading to Windows 10 from a previous version, you may encounter such a problem as device incompatibility. We note that some devices cannot be seen by the system or they do not work correctly, including graphics, network and other equipment. Sometimes this can also affect the print service. At the same time, the message “Printing error” is displayed in the printer queue when trying to print a document in Windows 10.

Reasons for printing error

Several components are involved in the printing process. First of all, the Print Manager and the spooler service must be running. When accessing the printer, the task calls the Print Manager, which adds the document to the queue of the printing device. The selected printer then loads the job and prints it onto paper. Data can be transferred via USB, Wi-Fi, LAN or other cables.

An error can occur at any stage of this process and a number of reasons can precede its occurrence.

The printer queue was able to process corrupted data and, as a result, was stopped or was unable to start completely.

The second most likely cause of a printing error is the connection between the computer and the printer. If you are sure that the data cable is working correctly (tested on another computer), then the problem may be in the drivers. These can be printer drivers or USB port drivers. Thus, communication between the computer and the printing device is interrupted. This issue occurs after upgrading to Windows 10 from a previous version due to driver incompatibility.

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Updating USB Controller Drivers

If the printer works on a different computer, the problem is with the USB drivers. To update them, follow these steps:

Open Device Manager using the system search or the devmgmt.Msc command launched from the Run window (Win R).

Then expand the USB Controllers tab and Right click on the devices and named Chipset or Root Hub and select “Update”.

On the next screen, select automatic search and wait for the process to complete.

If this method did NOT work, try uninstalling these drivers, and then on the Action tab, click on “Update hardware configuration” so that the system can reinstall them when it detects devices.

Also, the latest software can be downloaded from the motherboard manufacturer’s website.

Service restart

Restarting the Print Manager after clearing pending jobs in the printer queue may return the function to a working state.

Go to system services using the services.Msc command launched from the Run window (Win R).

Right click on Print Manager and select Properties. Then click on “Stop”.

Leaving this window open, open Explorer (Win E) and follow the path:

Select all content in this folder with Ctrl A, Right-click on the selection and select “Delete”.

Close the Explorer window and go back to the Print Manager properties. Now click on the “Run” button. Then close the services and try to print something.

Solve printer problems

If you are unsure of what is causing the error, take the following steps one at a time:

First of all, run the troubleshooter. This tool will allow you to reboot the printer and drivers and check for errors. Turn on the printer before proceeding.

Open the troubleshooting section by using the ms-settings: troubleshoot command launched from the Run window (Win R).

On the right side, click on the Printer tab and run the troubleshooter. If an error was found during the initial scan, click on “Apply this fix”.

After completion, restart the service and clear the print queue as instructed in the previous method.

Then restart the printer. Sometimes this solution is enough to fix the problem. If there are any jobs in the queue that cannot be deleted, restarting should clear them. Turn off the power to the printer, disconnect it from the computer, and then reconnect and turn it on. Now try to print your document. often than not this should resolve the printing error.

Check for paper. There are often problems with paper delight in the input tray. Especially when using an all-in-one printer, another function could “fix” the letter for its operation.

Printer not working in Windows 10

After upgrading to Windows 10, many users encountered problems with their printers and all-in-one printer, which either the system does not see, or they are not detected as a printer, or they simply do not print as they did in the previous OS version.

If your printer does not work properly in Windows 10, this manual contains one official and several additional methods that can help fix the problem. I will also provide additional information regarding support for printers of popular brands in Windows 10 (at the end of the article). Separate instruction: How to fix error 0x000003eb “Failed to install printer” or “Windows cannot connect to printer”.

Diagnosing Microsoft Printer Problems

First of all, you can try to automatically solve problems with the printer, using the diagnostic utility in the Windows 10 control panel or downloaded it from the official Microsoft website (note that I don’t know for sure if the result will differ, but as far as I could understand, both options are equivalent).

To start from the control panel, go into it, then open the “Troubleshoot” item, then in the “Hardware and Sound” section, select the “Using the printer” item (another way is “go to devices and printers”, and then, by clicking on need a printer, if it is in the list, select “Troubleshoot”). Also, to run the printer troubleshooter, you can download the file from the official Microsoft website here.

As a result, a diagnostic utility will be launched, which automatically checks for all typical problems that may interfere with the correct operation of your printer and, if such problems are found, will fix them.

Among other things, it will check: the presence of drivers and driver errors, the operation of necessary services, problems with the connection to the printer and print queue. Despite the fact that it is impossible to guarantee a positive result here, I recommend trying this method in the first place.

Adding a Printer in Windows 10

If the automatic diagnostics does not work, or the printer is NOT displayed at all in the device list, you can try adding it manually, and for older printers in Windows 10 there are additional detection options.

Click on the notification icon and select “All options” (or you can press the Win I keys), then select “Devices”. “Printers and scanners”. Click the “Add a printer or scanner” button and wait: perhaps Windows 10 will detect the printer by itself and install drivers for it (it is desirable that the Internet is connected), perhaps not.

In the second case, click on the item “The required printer is not in the list”, which will appear under the search progress bar. You will be able to install the printer using other parameters: specify its address on the network, mark that your printer is already old (in this case, the system will search for it with the changed parameters), add a wireless printer.

It is possible that this method will work for your situation.

Manually Installing Printer Drivers

If so far nothing has helped, go to the official website of your printer manufacturer and find in the Support section available drivers for your printer. It’s good if they are for Windows 10. If there are none, you can try for 8 or even 7. Download them to your computer.

Before starting the installation, I recommend that you go to the Control Panel. Devices and Printers and, if there is already a printer there (i.E. It is detected, but does not work), you will right-click on it and delete it from the system. And after that, run the driver installer. It may also help: How to completely uninstall a Windows printer driver (I recommend doing this before reinstalling the driver).

Windows 10 support information from printer manufacturers

Below I have collected information about what popular printer manufacturers and all-in-one printer write in the operation of their devices in Windows 10.

  • HP (Hewlett-Packard). The company promises that most of its printers will work. The one that worked in Windows 7 and 8.1 will NOT require a driver update. In case of problems, you can download the driver for Windows 10 from the official website. Additionally, the HP website has instructions for solving problems with printers from this manufacturer in new operating systems: http://support.HP.com/en-us/document/c04755521
  • Epson. promises support for printers and all-in-one printer in Windows The necessary drivers for the new system can be downloaded from the dedicated page http://www.Epson.com/cgi-bin/Store/support/SupportWindows10.Jsp
  • Canon. according to the manufacturer, most printers will support the new OS. Drivers can be downloaded from the official website by selecting the required printer model.
  • Panasonic. promises to release drivers for Windows 10 in the near future.
  • Xerox. write about the absence of problems with the operation of their printing devices in the new OS.

If none of the above helped, I recommend using the Google search (and I recommend this particular search for this purpose) for a query consisting of the brand and model of your printer and “Windows 10”. It is very likely that your problem has already been discussed in some forums and a solution has been found. Do not be afraid to look at English-language sites: they come across the solution more often, and even automatic translation in the browser allows you to understand what is at stake.

Printer not working in Windows 10

After upgrading to Windows 10, many users encountered problems with their printers and all-in-one printer, which either the system does not see, or they are not detected as a printer, or they simply do not print as they did in the previous OS version.

If your printer does not work properly in Windows 10, this manual contains one official and several additional methods that can help fix the problem. I will also provide additional information regarding support for printers of popular brands in Windows 10 (at the end of the article). Separate instruction: How to fix error 0x000003eb “Failed to install printer” or “Windows cannot connect to printer”.

Diagnosing Microsoft Printer Problems

First of all, you can try to automatically solve problems with the printer, using the diagnostic utility in the Windows 10 control panel or downloaded it from the official Microsoft website (note that I don’t know for sure if the result will differ, but as far as I could understand, both options are equivalent).

To start from the control panel, go into it, then open the “Troubleshoot” item, then in the “Hardware and Sound” section, select the “Using the printer” item (another way is “go to devices and printers”, and then, by clicking on need a printer, if it is in the list, select “Troubleshoot”). Also, to run the printer troubleshooter, you can download the file from the official Microsoft website here.

As a result, a diagnostic utility will be launched, which automatically checks for all typical problems that may interfere with the correct operation of your printer and, if such problems are found, will fix them.

Among other things, it will check: the presence of drivers and driver errors, the operation of necessary services, problems with the connection to the printer and print queue. Despite the fact that it is impossible to guarantee a positive result here, I recommend trying this method in the first place.

Adding a Printer in Windows 10

If the automatic diagnostics does not work, or the printer is NOT displayed at all in the device list, you can try adding it manually, and for older printers in Windows 10 there are additional detection options.

Click on the notification icon and select “All options” (or you can press the Win I keys), then select “Devices”. “Printers and scanners”. Click the “Add a printer or scanner” button and wait: perhaps Windows 10 will detect the printer by itself and install drivers for it (it is desirable that the Internet is connected), perhaps not.

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In the second case, click on the item “The required printer is not in the list”, which will appear under the search progress bar. You will be able to install the printer using other parameters: specify its address on the network, mark that your printer is already old (in this case, the system will search for it with the changed parameters), add a wireless printer.

It is possible that this method will work for your situation.

Manually Installing Printer Drivers

If so far nothing has helped, go to the official website of your printer manufacturer and find in the Support section available drivers for your printer. It’s good if they are for Windows 10. If there are none, you can try for 8 or even 7. Download them to your computer.

Before starting the installation, I recommend that you go to the Control Panel. Devices and Printers and, if there is already a printer there (i.E. It is detected, but does not work), you will right-click on it and delete it from the system. And after that, run the driver installer. It may also help: How to completely uninstall a Windows printer driver (I recommend doing this before reinstalling the driver).

Windows 10 support information from printer manufacturers

Below I have collected information about what popular printer manufacturers and all-in-one printer write in the operation of their devices in Windows 10.

  • HP (Hewlett-Packard). The company promises that most of its printers will work. The one that worked in Windows 7 and 8.1 will NOT require a driver update. In case of problems, you can download the driver for Windows 10 from the official website. Additionally, the HP website has instructions for solving problems with printers from this manufacturer in new operating systems: http://support.HP.com/en-us/document/c04755521
  • Epson. promises support for printers and all-in-one printer in Windows The necessary drivers for the new system can be downloaded from the dedicated page http://www.Epson.com/cgi-bin/Store/support/SupportWindows10.Jsp
  • Canon. according to the manufacturer, most printers will support the new OS. Drivers can be downloaded from the official website by selecting the required printer model.
  • Panasonic. promises to release drivers for Windows 10 in the near future.
  • Xerox. write about the absence of problems with the operation of their printing devices in the new OS.
  • If none of the above helped, I recommend using the Google search (and I recommend this particular search for this purpose) for a query consisting of the brand and model of your printer and “Windows 10”. It is very likely that your problem has already been discussed in some forums and a solution has been found. Do not be afraid to look at English-language sites: they come across the solution more often, and even automatic translation in the browser allows you to understand what is at stake.

    Windows 10 stopped seeing the printer. Solution to the problem

    For most Windows users, after updating the operating system to Windows 10, there is a problem in detecting a printer or all-in-one printer connected to a PC. The computer simply doesn’t see it. Let’s face this problem.

    Inspection of the USB port and connecting cable.

    To begin with, just in case, we need to check the health of the USB port (suddenly you accidentally pulled the cord and it went wrong). You also need to check if the wire is plugged into the device, as it may be disconnected from the PC.

    You should also inspect the printer itself: is it turned on, is it inked, etc. If any of this happens, then Fix the problem and check the connection of the device to the computer again.

    If everything is in order, then let’s move on to troubleshooting the Windows 10 operating system itself.

    Check for problems.

    First, you can use the built-in program to diagnose problems. It is installed automatically along with the installation of Windows 10.

    To enter the troubleshooter you need to do the following:

    • Go to the “Start” menu;
    • Will be named “Control Panel”;
    • Select large icons in the category;
    • Click on the item “Troubleshooting”;
    • Then select “Hardware and Sound”;
    • Select the item “Using the printer”;
      After clicking on the last item, the troubleshooter will start. It will check printer connections, required services and drivers.

    Connecting the Printer to a PC.

    The troubleshooter may fail to resolve the issue and may NOT see the print device. Therefore, you should try to install it yourself. There are a couple of ways to do this:

    • You need to go to the parameters item through the control panel or just press the “WinI” keys. Then go to “Devices” and select “Printers and scanners”. Click the Add Printer or Scanner button and wait a bit. In some cases, Windows 10 does not see the printer, but there are times when the system successfully connects and installs it. In this case, the Internet must be connected to the PC.
    • The printer you want may NOT appear in the search results. Then click on the button “The required printer is not in the list” under the green search line. Thus, you can install the device using filters and specify the path to the drivers on the site. The program itself will download them and install.

    How to install drivers manually.

    If after installing Windows 10 the printer does not work and the above options to solve this problem did NOT help, then you should do everything manually. You need to download and install the printer drivers yourself. To do this, go to the drivers section or the device manufacturer’s website and select a driver for your model. It must be downloaded for Windows 10.

    After identifying problems with Windows 10, users have already published printer drivers from many manufacturers, and therefore it will NOT be difficult to find them on the Internet.

    If you could not find a suitable driver for Windows 10, then download it for Windows 7 or 8.

    find, printer, windows

    It is better to uninstall the old one before installing the new driver, otherwise some errors may occur. To do this, go to “Options”, then “Devices”. Remove the printer by clicking on the right mouse button and selecting “Remove device”.

    Windows 10 developer support guidelines.

    You can also read the information of developers on the Internet in the functioning of their printers in Windows 10.

    For example, HP claims that most of their devices shouldn’t have problems. For devices that worked properly before the Windows 10 update, the driver does not need to be updated. But if you still have a problem, you can download a suitable program from Printeros.RU or from the manufacturer’s official website. It also contains information on how to troubleshoot problems when the computer does NOT find the printer.

    Printer manufacturer Epson also supports users. The company’s website contains all the necessary drivers and you can download them at any time.

    Canon’s printer makers, like HP, say most printers will run on the new operating system without issue. Drivers can also be downloaded from their official resource.

    After installing the drivers, problems should not arise. But if none of the above helped you, you can look for a solution to the problem for a specific device model. Maybe someone had similar problems and shared their solution on the forums. There are also English-language sites, but this requires knowledge of English.

    What to do when none of the suggested options worked?

    There are also cases when the device does not print after all the manipulations performed. Why doesn’t it work?

    If you are reading this, then most likely the Windows 10 operating system will not be able to accept your printer. If in any doubt, consult experienced professionals for advice.

    You may NOT be able to find the correct drivers for your device. And if you DO NOT want to buy a new printer, then you just have to return the previous OS. Look on the Internet for how to do this.

    What to do if Windows 10 stopped seeing the printer: fix the problem

    The user may need to once again print any important document on the printer. However, suddenly, when trying to perform an operation, the user discovers that printing does NOT start and the PC basically does not see the device, although the devices are correctly connected via a USB cable or Otherwise (via Wi-Fi or Bluetooth) and everything seems to be functioning. How to quickly get your Windows 10 printer back online?

    We see if everything is connected correctly and if there are any physical defects

    Before performing any procedures, you need to make sure that the printer and the USB cable have external mechanical defects, as well as that all the connections are correct:

    • Make sure that the printer is on, if necessary, turn it on (the indicator on the case should light up). If the light is off, the printer is most likely broken. An indicator next to or on the power button should be on. it means the printer is on
    • Restart your computer, sometimes it can help.
    • Check the contact of the printer cord with the PC and the printer. Make sure the plugs of the cord are firmly inserted into the Appropriate connectors. Correctly connect the wire to the printer and PC
    • Examine the cord itself for physical damage. Carefully inspect the cord itself and plugs on both sides
    • Also make sure your PC’s USB connectors are functional (plug some other device into them), AND are not clogged with dust.
    • Try plugging the printer cord into a different port on your computer.

    If everything is in order with the connections, the indicator is on, perhaps the printer drivers have flown or there was some kind of failure in the “operating system”.

    How to fix the problem with the built-in diagnostic tool

    Developers from Microsoft Corporation have included a tool in the top ten, which is responsible for solving various malfunctions in the connected printer. We will describe in detail how to start and use it:

    • The classic way to launch is through the “Control Panel”. You can open it through “Start” or hold down R and Windows, type the word control in an empty line and call it OK. Enter the command control and click on OK
    • On the panel, find the block dedicated to troubleshooting. If you have problems finding, use the line with the magnifying glass icon in the upper right corner of the screen. In the panel, open the “Troubleshooting” section
    • Click on the second line from the left to view all categories. Click on “View All Categories”
    • Wait until the end of the search for all built-in diagnostic programs available for the “dozen”. Wait for the system to find all packages for diagnostics
    • They will be named “Printer” (almost at the end of the list) to launch the tool. Click on the “Printer” link
    • The same tool in “Windows” 10 can be opened through the “Options” menu. you can start it using the hot combination of I and Windows or through the “Start” panel (under the profile picture there is a gear icon). Open “Settings” via “Start”
    • Go to the tile to update and configure PC security. Go to the “Security Update”
    • The fourth tab will be devoted to the same diagnostic utilities. Find the term “Printer” in the list. they will name it once. Find the line “Printer”
    • Click on the large gray button to launch the tool. Run a utility to diagnose printer problems
    • Wait for the utility to complete the initial analysis. Wait while troubleshooting
    • If you have multiple printers, the tool will ask you to specify which printing device you need to diagnose. Select and name “Next”. Select the printer you are having a problem with if necessary
    • If a malfunction is identified, the tool will either try to apply the solution on its own, or it will ask you to confirm this solution in advance. it will be named “Apply this fix”. Apply suggested fix
    • In total, you will see a small report. be sure to familiarize yourself with it. If all problems are fixed, it will re-send to print to check if the printer is working. Read the test results
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    Add the printer manually

    As a rule, the “operating system” itself loads the necessary components for devices from official resources when it detects new devices. However, any system can fail. in this case, you need to know how to do everything manually. Add the printing device ourselves through the menu with parameters:

    • Expanding the Options menu interface using any method described in the section above in this article. Launching the device settings tile.
    • We pass to the second block for scanners and printers. Click on the plus sign to add a new device. In the “Printers and Scanners” section, click on “Add”
    • We are waiting for the search for available printers to complete. In this case, the printer must be correctly connected to the PC and turned on. The “operating system” can find the device itself and add it. Wait while searching for available printers
    • If nothing is found, click on the link “Required printer.”. If the system does not find a printer, click on the link “Required printer”
    • In the new window, select one of the items depending on the type of connection (Bluetooth, network connection by IP address, etc.). For example, let’s choose a local or network printer with manual parameters. Click on “Next”. Select the last item and click on “Next”
    • Select the port in the first drop-down menu or create a new one. Click on “Next”. Select the desired port from the menu
    • In the first list, highlighting your manufacturer. In our case, this is Toshiba. In the second field, click once on your printer model. Find your printer model in the window
    • If you have a disk with drivers, click on the “Install from disk” button and insert the disk into the drive. If there is a disk, just click on “Next”. Insert the driver disc, if you have one
    • On the next page, in the Add Wizard, write the name of the printer and click on “Next” again. Enter printer name
    • We are waiting for the printer to install. Wait for printer installation to complete
    • Share the printer as needed. Share your printer if desired
    • In total, we receive a message about the successful installation of the printer and “firewood” to it. Click on “Print Test Page”. Click on “Finish”

    Download the printer driver from the official resource

    If you were unable to add a printer or find your model of a printing device in the menu and you have a driver disk, which usually comes with the device, find out the exact model of the printer (the information should be located right on the device panel), open the manufacturer’s official resource, find there your model. download “firewood” from this page and install them using the downloaded installer. Let’s consider the procedure using the example of a printer driver from Epson:

    • We open the official website of Epson. We set the type of devices “Printers and all-in-one printer”. In the second drop-down menu, specify the model of the printing device. Click on “Search”. Select your product type and model on the Epson website
    • Expanding the “Drivers and Utilities” menu. Open the “Drivers and Utilities” menu
    • In the menu, select your version of the “operating system”. Choose your OS version
    • Click on the blue “Download” button opposite the “Printer Driver”. Download Printer Driver
    • Open the downloaded driver archive through the “Downloads” panel. Run the downloaded archive with drivers
    • Opening the folder with the Russian version and the directory with the desired system bit depth, we find the setup.Exe file and run it with a double click. Open the setup file
    • Click OK to continue configuring the installation. Click on OK to start the installation wizard
    • We agree to the terms of use on the next page. Check the second item and click on OK
    • Select the exact model and click on OK. Select your device model
    • Install the required port. in our case, it is USB. If desired, mark the item for defining this printer as the default printing device. Select a port and click on OK
    • Enter your printer name in the field or use the model name. click on OK. Give your printer any name
    • We are waiting for the end of the installation. during the installation process, the printer must be connected to the PC. Wait for the installation to finish

    If the above methods did not work for you, try the following solutions:

    • Update USB controller drivers in the “Device Manager” and check if USB itself is enabled in the BIOS settings.
    • Activate Auto Print Service.
    • Check PC for viruses with installed antivirus and portable security software (AVZ, Kaspersky Virus Removal Tool and others).
    • Restore the integrity of system files in the “command line” by executing Special formulas, for example, sfc / scannow.

    If these methods do not help, most likely, we are talking about a hardware breakdown of the printing device itself. In this case, I took the printer to a service center to solve the problem. If the printer can be repaired, it will be repaired. Otherwise, you need to think about buying a new one. If you are connecting a printer to this Windows 10 PC for the first time and the system does not want to see it, it is possible that this device is simply not supported by your OS version.

    How to manually and automatically reinstall the printer driver

    If a PC with “Windows” 10 suddenly stopped seeing your printing device, its drivers may have flown. try adding the device again in the “Settings” or install the drivers manually using the installation disc that comes with the kit, or through the official resource of the manufacturer. Before that, it is recommended to check the operability of the printer itself (whether the indicator next to the power button is on), the correct connection, and also run a tool to troubleshoot the printer in the “operating system”.

    What to do if the printer does not work in Windows 10?

    After the Windows 10 Noyabrsk Update, many users had problems with printing devices. The network printer does not work, and does not print pages, or the PC simply does not see the device. If you are facing a similar issue on Windows 10 then you should check out some of the guidelines.

    Windows 10 developer recommendations

    Realizing perfectly well that the release of a new operating system will entail a lot of problems with office devices, Microsoft has added by default to the standard software package a utility for diagnosing and fixing problems, which is located on the “Control Panel” and is designed for a network printer.

    Select this section in the “Start” menu and click “Troubleshoot”. Next, go to the “Hardware and Sound” section and click “Printer”. A window with Multiple Choices will appear. Click “Printer” and “Next”.

    The diagnostic utility will start, which will check the PC for typical errors that interfere with the normal operation of the printer. Among other things, drivers and system services will be checked. And since it is impossible to guarantee a 100% solution to the problem, this method is the safest and easiest.

    Manually adding a printer

    If the utility did not help to solve the problem or the PC does not see or cannot find the printer in Windows 10, the device should be added manually and set the correct parameters in the settings.

    Click “WinI”, select “Devices”, then “Printers and Scanners”. A new window will appear in which you need to click the “Add printer or scanner” button.

    Connect your computer to the Internet and let Windows 10 find the device and install the necessary drivers.

    If the printer model is old enough, the system may display a notification while searching for drivers. Note that “The required printer is not in the list” or select other options. In most cases, the most effective method is to age the device.

    Printer manufacturers and Windows 10 support

    Many printer manufacturers are already working on support for Windows 10. So it’s worth highlighting a few highlights:

    • HP (Hewlett-Packard) already has a number of drivers for its printing devices. You can download them from the official website of the company. http://support.HP.com/ru-us/document/c04755521
    • Epson promises support for all-in-one printer in Windows 10. Required drivers for some models can be downloaded from http://www.Epson.com/cgi-bin/Store/support/SupportWindows10.Jsp
    • Canon also keeps up with the leaders. Drivers for most models are already available on the manufacturer’s official website http://www.Usa.Canon.com/cusa/consumer/standard_display/windows
    • The equally popular Panasonic printers, unfortunately, will only receive support in the next 2016. Therefore, you can configure the printer under Windows 10 by downloading and installing drivers in compatibility mode.
    • Xerox Management Confirms No OS Compatibility Issues with Printing Devices.

    Also, if a Windows 10 computer does not see the printer after a clean installation or update, and the drivers are up-to-date, the system developers recommend downloading a utility on the device manufacturer’s website to solve the problem. For example, at HP. It is the HP Aio Printer Remote software. After installing it, the connection problem should disappear.

    NNCXV.INFO 2021