Canon printer does not pick up paper what to do

Software glitch

Let’s not forget that a printer is a rather complex technical device with its own control electronics. This means that a failure in the software part may simply occur. So try restarting your printer. Also unplug the device for a while (about 30 seconds). Including a separate power supply unit, if available.

If this does not help, then you can resort to resetting the settings. For this:

  • Turn on the printer. Wait until its preparation for work is completed.
  • Then unplug the power cord. Better to pull it straight out of the connector on the back of the device.
  • If the manufacturer of the printer model is HP, Canon or Brother, then we leave the printer de-energized for 15-20 seconds. Otherwise, you will not be able to reset the settings.
  • Next, we connect the power cable. In theory, the device should turn on automatically. If not, then press the corresponding button.
  • Trying to send some text to print. If the paper still does not pick up, then, most likely, the reason for the printer failure is already more serious.

In addition, software errors are often observed in models with two (or more) trays, of which one is inoperative. Here, a simple reset of the settings will not help. In 90% of cases, they are fixed by reinstalling or updating drivers. Then the paper is picked up from both the upper and lower trays.

Possible Reasons Why Printer Won’t Pick Paper From Tray

Today it is extremely difficult to do without printing equipment. And both in the office and at home. However, sometimes printers, MFPs, and other similar devices can malfunction. One of the most common problems associated with paper feeding, which the printer does not pick up well or does not pick up at all from the tray. What could be the cause of such a problem and how to quickly fix it? Let’s look at all this and find the answer to the question: “what to do if the printer does not pick up paper?”.

Paper

The paper itself may be the cause of the problem. For example, its poor quality or inappropriate density. Therefore, the first step is to make sure that you are using plain paper of the same size. Its density should be within 80 g / m². If the printer does not capture photo paper, then most likely it is simply not suitable for printing on such material.

Often, the printer will not pick up paper from the tray because it is wrinkled, damaged, or torn. Or they are folded unevenly. Therefore, it will not be superfluous to check the paper itself, carefully put it in the feed tray. Naturally, you need to remove all the jammed sheets.

Try using a small amount of paper. About 10-20 sheets. Stack them neatly in a stack. You can even tap it on the surface so that the sheets lay tight and even. Then put paper in the feed tray and be sure to slide the paper guide to align the stack of sheets. If nothing has changed and the printer still does not start printing, then go to the next step.

Paper feed problems

It also happens that all of the above actions and even replacing or cleaning the roller does not give any results. The thing is that the paper feed units are worn out. This is often the case with the Samsung scx 4200 printer (and other models in this series). For example, over time, the metal bar on the brake pad begins to move away, a backlash appears in the bushing of the paper pick-up roller, or the tray mounts wear out. The result is a gap of a couple of millimeters in size. This is enough for an error to pop up on the display or the printer stops picking up paper.

How to deal with such malfunctions? There are several options:

  • Someone changes the tray mounts in places or puts new ones;
  • Others deepen them a little by placing a toothpick or a piece of plastic;
  • If there is no metal bar on the brake pad, then it is replaced with strips of metallized adhesive tape;
  • Metallic tape will also help if there is any looseness in the sleeve. To do this, a couple of skeins of metallized adhesive tape are made around its base (in the direction of movement of the coupling!). Then a little grease is added. The main thing is not to overdo it with the amount of scotch tape. Otherwise, during operation, the paper pickup clutch will crack or stop functioning altogether.

By the way, Canon printers have one more “sore”. They often have a dirty paper sensor. Its tasks include adjusting and controlling the position of the flag that rises when the sheet passes. Naturally, a jam occurs and the subsequent paper feed is no longer possible.

Something got into the paper tray

Often, the printer does not take paper for a simple reason. a foreign object has entered the tray. This can be a pen cap, pencil, paper clip, sticker, etc. This is especially the case with top-loading printers. Even a small staple bracket can damage such a printer.

So we recommend that you visually inspect the feed tray and adjacent surfaces to make sure there are no foreign objects. They may be the reason that the printer has stopped picking up paper for further printing.

If you find a foreign body deep in the device, you can get it out with tweezers. Does not work? Then try to take the device in your hands, and then gently turn it over and shake it a little. Sometimes it helps, and the foreign object just falls out on the floor. Just do not shake the printer for too long or too hard, as this can easily break it.

To clean the laser printer’s feed tray, you have to pull the cartridge out of the machine. Then examine it carefully. After all, it can also contain debris that interferes with the supply of sheets for printing. Then look inside the printing device. Debris in the form of pieces of paper can sink deep enough.

Paper pick rollers

The fact that the printer does not pick up paper for printing may also be due to an internal problem. This is a problem with the pick-up rollers. Most often, they just get dirty during operation. Largely due to poor quality paper or ink buildup.

  • Cotton buds;
  • Clean, lint-free cloth;
  • Water (purified, such as distilled).

Various chemical cleaners and alcohol are not recommended. But the liquid for cleaning rubber surfaces “Kopikliner” will do just right. If not, then limit yourself to water. The procedure for cleaning the rollers is quite simple:

  • Disconnect the printer from the outlet;
  • We wet the rags with water (or a copyliner);
  • We clean the surface of the rollers until dirty spots stop appearing on the fabric;
  • If any part of the rollers is far away, then use cotton swabs.

Try not to get a lot of moisture into the device. For easier cleaning of the rollers, you can loosen the clips slightly. On some models, the rollers can be easily removed from the printer. In this case, the procedure will not cause any difficulties at all.

In addition, the pick rollers can and will wear out. This is another common reason why the printer stops taking sheets to print. Of course, you can replace them with new ones. However, there are other ways:

  • Move the roller slightly by turning it along its axis so that the more worn rubber surface swaps places with the one where the wear is minimal;
  • Remove the roller and wrap its rubber part with electrical tape (just a couple of turns). It is necessary for the diameter to increase by only a millimeter. Next, reinstall it. Due to this thickening, you can slightly extend the service life of this part.

True, all these are temporary measures. If you really notice increased wear on the paper feed rollers, then they should be replaced with new ones.

Other reasons

As you already understood, there are a lot of reasons why the printer stops taking paper for printing. Often, some parts also fail. As a result, only a service center can diagnose the problem and fix it. However, sometimes the reason lies in the little things.

For example, the epson printer does not pick up paper even when manual feed is on. Many models from other manufacturers also have this option. By activating it, users simply forget about it. What to do? It is enough to find the “print settings” item in the printer menu and select automatic paper feed.

Canon printer does not pick up paper, what to do?

The essence of this problem is that the Canon printer does not pick up paper that is currently in its main tray during the printing process. In addition, it often happens that the device begins to make sounds that resemble a similar noise during normal printing, but, oddly enough, the sheets of paper for some reason do not pass through it.

How can we fix this problem? To solve the problem that appeared with the printer, you need to follow the tips and tricks that we will talk about in this article. But, before you follow all our tips, it will be necessary to print as a self-test report, and you can check in this way if the problem has already been resolved.

Paper pick up Canon Pixma printer paper feeder not feeding paper properly in less than 2 minutes

How to print a self-test report: for this you need to load white, unused paper, the recommended type is the most common paper for A4 printers. Place the printer in its usual place first. Then press the power button and hold it for a few seconds. Without releasing your finger, press the Cancel button at the same time, hold it for a few more seconds, and then release both buttons. If the report turned out to be correct, you can be sure that everything is in order with the printer and that means you do not need to worry and do not take the next steps, but if something is wrong with the print, then you need to follow our further recommendations and tips.

A self-test report is sent to print. It is necessary to make an attempt to print a report after each operation described in this article, even if with its help you managed to find a malfunction of the device. The first solution to understand why the Canon printer does not pick up paper: Performing a hardware reset If the printer does not pick up paper, then it makes sense to try to reset its settings.
It is necessary to press the button. to turn on the device in this way; Without turning off the printer, you need to disconnect the power cable from the connector located on the back of the device; Also unplug the power cable from the electrical outlet; You need to wait about 15 seconds; Reconnect the power cable: insert the plug and socket, and the other end into the corresponding socket located on the rear panel; If the printer does not turn on automatically after these steps, then you must press the button to turn it on.

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You need to check if the operation you performed helped or if the printer still does not pick up paper from the tray. To do this, you must print a self-test report. Instructions on how to do this are given at the beginning of the article. The following options are possible: The report prints successfully. If this is the case, you should try to print the original document. If there are no problems here, then the device was repaired successfully and the further actions described below should be abandoned; If you cannot print the original file, then you need to try the following solution to help fix the problem; If the self-test report does not print, then you also need to continue to the next solution. Second solution. Checking the paper condition and trying to reload it.
The problem when the Canon printer does not grab the paper may well be related to the quality of the sheets themselves loaded into it. The device may refuse to accept them if they are wrinkled, dirty or dusty, or have significant deformations. Also, this problem may be related to the quality of the paper itself. For printing, you need to purchase only good quality sheets that meet all the requirements of Canon printers. For checking the paper condition when the Canon printer is not picking up paper. try the steps below. If you want to check why a Canon printer won’t pick up paper, start by placing a stack of 10-25 blank and white sheets in its tray.

Why Canon Printer Doesn’t Pick Up Paper?

Remove the sheets from the tray; Examine the interior of the tray, using a flashlight to illuminate dark areas. During this research, you need to make sure that there are no obstacles that would prevent the rollers from catching the sheets. Even if small pieces of paper get caught in the mechanism, this can cause problems with its feeding and, accordingly, the inability to print. If you find any objects in the path that can interfere with the passage of the paper, then you will need to clean the rollers (the sequence of this procedure is described in the corresponding section). Check the condition of the sheets themselves: the printer might not pick up the paper due to a problem with it. Wrinkled, deformed or torn sheets should be removed and replaced with normal ones;

Make sure the tray contains the same type and size of paper. Most devices can handle only one type of paper at a time; Align the edges of the stack of sheets; Make sure the device has 10-25 sheets or less. The printer might have difficulty picking up or not picking up paper due to too much paper. Note. To perform all the operations described, sheets should be loaded into the device in the amount of 10-25 pieces. If the problem is resolved, then in the future you need to load the amount of paper that does not exceed the capacity of the specific device.

What to do if the printer stops picking up paper

One of the most common problems faced by many owners of printing office equipment is the following: an MFP or printer does not take paper from the tray. There are a lot of reasons for its appearance, and from the current article you can learn about the most basic ways to solve this malfunction. Otherwise, you will have to fork out for the services of the craftsmen.

If you are concerned about the question “the printer does not pick up the paper, what to do”, then the possible cause of this problem lies in the paper, or rather, in its unsuitable quality. First, you have to remove all the paper that you have already put in the feed tray, and then remove all damaged sheets from the stack.

Next, make sure you have purchased regular quality 80 g / m2 paper and the same size. Then thoroughly “knead” all the sheets of paper and align by knocking on the table for this. Load 10-15 sheets for a test print by placing them in the machine’s tray until they stop. In this case, all sheets should lie flat. Try to print multiple documents.

But if the printer does not pick up the paper after taking the steps, then see the recommendations described below.

What to do if the printer does not pick up paper from the lower tray when printing

The paper is of the wrong quality. The method for solving this problem is a banal replacement of paper with a more suitable one. For example, you had cardboard, glossy or photo paper in the paper tray, but you need regular A4 paper. Print a test page.

The paper guides are tight or the paper is crooked in the tray. The paper guides and position need to be adjusted. Print test page.

Printer settings failed. You must turn off the printer and unplug it for 15-25 seconds. This will automatically revert to the initial settings. Print a test page.

Printer not responding or faulty printer driver.

4.1. There is no connection to the printer. You need to check the USB cable connection and / or Wi-Fi connection. The solution is to replace the USB cable (if the cable is connected correctly, but the printer still does not respond) or restart the router.

4.2. The printer is offline (standby). You can understand that your device is offline by dimming the display on the printer. If there is no such display, then this is indicated by a flashing light next to the on / off button. In this case, you need to wake up the printer from standby mode by pressing the power button or restart the program.

4.3. The printer driver is defective. The printer software needs to be updated or reinstalled.

  • Open the “Control Panel” through the “Start” program
  • Select the line “Hardware and Sound” and go to “Device Manager”.
  • A window will appear in which you need to select the category “Printing devices”.
  • Select a broken printer and right-click on it and select “update driver”, then start searching for an update.
  • When a driver update is found, install it and restart your computer.
  • If these manipulations did not help, then you need to select delete in the “task manager” instead of updating. And after uninstall, restart your computer and connect your printer to your computer for a fresh driver installation.

The default settings are “Manual feed”.

5.1. You must click the “Start” button on the desktop and select “Devices and Printers”.

5.2. Next, select the desired printer and right-click on it, in the window that appears, select “Print Settings”.

5.4. To confirm the change in the settings, you must click “OK”.

Dust has accumulated on the pick roller. If dust has accumulated on the pickup roller, it must be carefully cleaned. To do this, you need: rubbing alcohol and a clean piece of cloth / lint-free cloth.

6.1. Turn off the printer and disconnect it from the network.

6.2. We open the cover of the cartridge compartment, very carefully pull it out by the handle strictly vertically. The cartridge must be placed on a horizontal surface and covered with a sheet of paper, this is necessary so that sunlight does not fall on it and does not spoil it.

6.3. Find the pick roller inside the printer, it is located at the bottom of the printer.

6.4. Unlock the locks on both sides that hold the roller and pull it out very carefully. If visually on the roller there are any defects, scratches, punctures or something else, this roller must be replaced with a new one without defects.

6.5. Dampen the cloth with rubbing alcohol, and gently remove the dust from the dirty roller. Then wipe the roller again with a dry cloth to remove any remaining dirt. Let the roller dry for a few minutes.

6.6. Place the roller back in the correct position. If you look closely, you will see that the roller has round and rectangular slots on each side, they are necessary for the correct installation of the roller in its compartment. First, you should put the round clips, and then you need to push the roller until it clicks. This means that the roller is in place in the correct position.

6.7. Reinstall the cartridge and close the top cover of the printer.

Pickup roller breakage. To eliminate this defect, it is necessary to remove the old damaged pickup roller (for how to do it, see point 5. Dust has accumulated on the pickup roller) and replace it with a new one purchased in advance. Print test page.

A foreign object has entered the printer. Open the printer, remove the cartridge, and make sure there are no foreign bodies under the pick roller or in the paper feed hub. If there are any, carefully remove them from the printer body. Print a test page.

Damage to the paper feed unit.

To fix this problem, you can resort to the following series of actions.

  • Swap mounts or install new ones;
  • You can try to drown them a little with a toothpick;
  • You can replace the metal bar on the braking platform;
  • If there is a small gap on the bushing, it must be wrapped with special tape in the direction of travel and lubricated to reduce the friction of the coupling;
  • Make a test print of the page.

Our example is considered on a printer of the HP LaserJet 1020 model, but such problems can occur on a printer of any manufacturer. Whether it’s Epson, Lexmark, HP, Samsung, Canon, Xerox or whatever. The reasons for almost all models are the same and are also solved approximately in the same way, the only caveat is that the models of these printers differ in their structure.

Resetting the settings

To resolve the issue related to why the printer does not pick up sheets of paper, try resetting the device. Perhaps the reason that the mechanism of the machine has stopped accepting and pulling paper is a software failure.

To reset the machine, first turn off the machine and unplug the power cord from the machine. Leave the printer in a de-energized state for about 15 seconds, after which you can reconnect it to the network. In this case, it should turn on without your intervention, otherwise. press the power button.

Print several test reports by holding down any button for 3-4 seconds (not on all devices) or by choosing to print a report from the panel. If all goes well and the Pickup Roller is activated, then a software failure is causing the problem.

But if the mechanism does not pick up the sheets for printing the report, then pay attention to the other reasons described below.

What to do?

Above, we have listed the reasons why the printer may not receive paper. If, in the process of diagnostics, you nevertheless identified a specific problem, then now you need to go to the third stage. its elimination.

So, if the reason is in the type of paper, namely quality or thickness, then you need to try to start printing with another paper. If the situation does not change, then try at the time of printing to check whether the roller is scrolling when printing is in progress. His immobility indicates a breakdown, which can be eliminated by the service center specialists. In addition, sometimes it is just enough to replace or wipe the rubber band of the roller, and your device is again ready for use.

Jammed paper or other foreign particles can be pushed through. To do this, we take cardboard, put it into print instead of a regular sheet. The moment the printer grabs it, you need to make an effort and push it. Together with it, the remains of the paper that was used in the previous printing will come out. If all of the above methods do not help, or you are simply afraid to make things worse, then you should call the wizard. He will definitely be able to fix the problem.

Reset current settings

The first place to start is with less costly ways to revitalize your printer’s paper feed system. Of course, we will try to reset the current device settings and clear its memory, which may contain errors. Few users know and understand that the printing apparatus has its own electronic filling, “brains” in the form of a separate processor and memory, where a lot of important information is stored. To begin with, let’s try a simple way. this is an elementary power off with a button on the case. We press it, and then immediately again. We are waiting for the end of the testing process and re-send the previously printed document.

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You can try another way. It implies a complete disconnection from the network. In this case, you will need to remove the cord from the device itself and from the outlet. If a power supply is used, it must also be disconnected. We recommend that you wait about 15-30 seconds for all the memory on the printer’s motherboard to be erased accurately. Next, we collect all the elements in reverse order and apply power. Trying to print. If the problem with paper picking remains, then feel free to go to the next paragraphs of the article.

Other reasons

The saddest case may be when the cause of malfunctions is the failure of control boards or other mechanisms. In such a situation, repairs at the service center cannot be avoided. Often it is not always materially acceptable. Perhaps buying a new device will be more profitable than repairing an old one.

Cartridges equipped with chips with built-in counters for the number of printed sheets are capable of blocking the entire printer from printing. If your printing device is Xerox, Samsung or Oki, we recommend checking this fact.

The problem was solved?

  • Alas, no 96%, 25 25. 96% of all
  • 1 vote. 4% of all

Printer selection criteria

In the modern market for copying and printing equipment, there are many of these units. Their price range is very wide and depends on many indicators, for example:

  • manufacturer’s brand;
  • equipment;
  • print type.

By type of printing, printers are inkjet and laser.

Inkjets are usually taken for home use. They print slower and are cheaper than laser ones. But they will also get into repairs more often, because if they are rarely put into work, the ink will begin to dry out.

Removing foreign objects

Something might have gotten inside the printer and malfunctioned.

  • Disconnect the device from the power supply.
  • Clean the feed tray. If possible, remove the feed tray and output tray.
  • If it is a laser printer, remove the cartridge from the machine.
  • Open all possible covers and see if there are any foreign objects or pieces of paper. If there are, remove them.
  • Assemble the device and load 10 to 25 sheets.
  • Turn on the printer and try to print a test page.

If the problem persists, go to the next step.

Checking paper

Perhaps the reason is the quality of the paper.

  • Remove everything from the feed tray.
  • Remove wrinkled and damaged sheets.
  • Make sure to use plain paper (80 g / m²) of the same size.
  • Before installation, “knead” it and level it by knocking on a flat surface.

Load 10 to 25 sheets for dough into the tray until it stops and slide the paper guide to align the stack.

The sheets should lie flat and move freely along the guide.

  • Trying to print a report. If the printing “goes”, we return to work. Otherwise, go to the next step.

The printer won’t take paper from the tray. what to do?

There can be many reasons why the printer does not pick up paper. The video below discusses the main ways out of this situation.

Screenshots with a short explanation will follow.

Cleaning the rollers

The pick rollers may have become dirty with use. For cleaning, you can use: a clean, lint-free cloth, cotton swabs, clean water. It is advisable to use distilled water or from under a filter.

It is not recommended to use alcohol and other cleaning agents.

  • Disconnect the power.
  • If the pick rollers are easily accessible, wipe them with a cloth dampened in water.

If the rollers are in a hard-to-reach place, use a moistened and wrung out cotton swab.

  • Assemble the printer, turn it on and print a test page.
  • If the problem persists, try printing the test page again. When the gripper starts to work, manually feed one sheet. You need to push it inward a little.

If the printer still does not want to receive sheets, you can repeat the cleaning of the feed rollers.

If the problem persists, go to the next step.

Reset

There may be a failure in the software part of the device. The best remedy for this is a reboot.

  • Turn on the printer.
  • Wait for the preparation to be completed and unplug the power cord from the back of the device.
  • If there is a separate power supply, then it is necessary to disconnect it from the outlet.
  • HP recommends leaving the device unplugged for at least 15 seconds.
  • We plug the power cord into an outlet, connect the other end to the printer.
  • The device should turn on automatically. If this does not happen, turn it on with the button.
  • We print any report using a printer. To do this, you need to hold down any button for a few seconds or choose to print a report from the control panel. (How to print a report can be found in the instructions for the device).
  • If the report prints, you can continue to work. If the paper still does not pick up, then go to the next step.

Changing settings in the print driver

  • Open any printable document (e.g. Microsoft Word).
  • Press [CTRL] [P] to open the print window.
  • Select the required printer, if you have more than one, and click “Properties”.

Save your changes and try to print your document. If the printing does not go, then it is advisable to contact the service center.

Checking paper and print marks

HP printer won’t pick up paper? The instructions for your device provide recommendations for the quality and weight of paper that is suitable for your device. Observing this condition, the problem can be solved.

Replace paper in the following cases:

  • Printed text is faded and printed with gaps.
  • There are traces of dye powder on the printed page.
  • Toner coloring matter smears across the page.
  • Printed text or graphics have no clear boundaries.

To avoid the above problems, always load paper in the tray that meets the requirements of this product.

To choose the right paper, follow these guidelines:

  • The quality of the paper must meet the requirements of GOST, make sure that there are no cuts and tears, roughness, dust particles, wrinkles and curled edges on the sheets.
  • Use blank sheets not previously used.
  • There are two types of printers: laser and inkjet. Each type implies the use of a specific type of paper. Consider this condition when choosing paper media.
  • Paper that is too rough may not be suitable for printing. The print quality can only be improved by changing the paper to a smooth one.

What to do if the printer won’t pick up paper

Most owners of printing devices are familiar with the situation when the printer does not take paper. There can be many reasons. In this article you will find detailed information about the possible causes of the problem and you can fix it yourself without resorting to expensive repairs.

Foreign objects in the device

What if the printer does not send the document to print? Foreign objects may enter when the printer cover is opened. You may have recently cleaned the toner, or changed cartridges, check to see if something is stuck inside. Cap, staple staple, coin. frequent pests of device mechanisms.

They get stuck between parts, block carriage movement and prevent the printer from reproducing the print, giving an error. The first thing to do is to make sure that there are no foreign objects inside the device.

How to remove a foreign object if the printer does not pick up paper without disassembling the device?

Why does the printer do not pick up paper well? So, look for the following symptoms: When sending a document to print, the product tries to pick up a sheet, the pickup roller rotates but the paper stays in place, and only half of the sheet is wrinkled or tightened.

Ninety percent of this is due to the fact that there is a foreign object in the device. What if the printer generates a paper jam error when an object enters the paper sensor? Let’s try to figure out how to remove the item without disassembling the device. Sometimes, when you try to pull the sheet forward to remove, for example, a paper clip, the printer will pull it even deeper. But there are also those rare cases when the item can be taken directly from the tray.

To do this, take a sheet of A4 thick cardboard and insert it under the pick-up roller. If the item is small, the density and thickness of the cardboard will help push the jammed item through. Such simple manipulations will save you from a long search for the cause of the breakdown and will quickly solve your problem. If after the procedure done, the problem remains, then the tips below will help you figure out what’s the matter.

Driver setting

One of the reasons why the printer does not pick up paper is the lack of drivers or incorrect installation. To avoid problems with the installation, follow the following aLGorithm: insert the installation disc that came with the printer into your computer.

The autorun window will appear on the screen, open the folder with the files and double-click the left mouse button on the avtorun shortcut. In the window that opens, click on “Install driver”. In the list of devices, find your printer model by scrolling through all the options with the “forward” button.

This will be followed by unpacking the files. After a dialog box appears on the screen with a request to turn on the printer. connect the device using a USB cable. If you purchased a multifunctional device, then return to the model selection menu and select the driver with the model index of your multifunctional device.

Checking the printer is working

To understand why the printer won’t take paper from the tray? And what is the cause of the problem, first you need to determine the source, such as the computer or the printer itself. First, set the paper tray to the printing position. What you need to do to understand why the printer won’t pick up paper?

  • Turn off the computer and printer from the power supply.
  • Remove USB cable from printer.
  • Place several A4 sheets in the paper tray, making sure to remove the CD / DVD tray.
  • Turn on the devices by simultaneously pressing the paper feed button and the power button of the device, when the power indicator lights up. the buttons can be released.

After these manipulations, a template page should be printed that checks the operation of the print head nozzles. If you find gaps in the text or white stripes, it makes sense to clean the head and nozzles in it.

Checking and Cleaning the Pick-up Rollers

Why won’t the product take paper from the tray? Frequent printing on the printer will wear out and get dirty on the rubber pick rollers. A crash occurs and the HP product does not pick up paper.

You need to clean the rollers as follows:

  • Disconnect the printing device from the power supply.
  • Flip the printer cover to open access to the rollers, wipe the rollers with a piece of soft cloth soaked in filtered water, if it is problematic to get to the rollers. cleaning the rollers should be done with cotton swabs.
  • Replace all parts, close the cover and connect the printer to power.
  • Try to print a test pattern.

Is the HP printer still not picking up paper? The cleaning procedure can be repeated.

Important! Do not use ethyl alcohol to wipe the rollers, squeeze out a cloth soaked in filtered water well.

If the repeated procedure has not yielded results, a product that increases the elasticity of the roller surface can help. It lasts for a while and the problem can be fixed before the printer is returned for repair. The whole process looks like a regular cleaning, but using a special composition.

For faster cleaning of the rollers, it is advised to use a 2-in-1 product that combines the functions of both cleaning and restoring.

The most common problem is wear on the paper feed rollers. The solution to the problem for a long period will be to replace them in the service.

You can independently extend the life of the rollers in two ways:

  • Install the rollers on the other side, so that their less worn areas. fit into the place of more worn ones;
  • Remove the rollers and wrap them with insulating tape or tape;
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HP printer won’t pick up paper? The problem of wear arises due to the uneven distribution of the load on the parts of the device during operation. For this reason, parts facing the tray fail faster.

The reverse side of these parts retains a better look. To align the roller circumference and increase the diameter, it is enough to wrap it with tape 2-3 times and install it in place.

The indicated methods will make it possible to use the device for some time, but remember that later you should replace the rollers at the service center.

Important! After these procedures, print quality may decline. Replacing the rollers will solve this problem for a long time. In order to save money, you can make a replacement yourself.

Cleaning the paper sensor

Why can’t the printer see the paper? Here you have checked, it would seem, the printer completely. No foreign objects were found, no worn rollers, the drivers were reinstalled, the paper was changed to a thicker one, but the situation did not change. One of the reasons, about which there is practically no information anywhere, may be the paper sensor stained with a dye. You will be quite surprised how dirty it can be by wiping it with a soft cloth dampened with purified water.

It should be noted that with proper use, adherence to technical recommendations and competent maintenance, the printing device will last a very long time. You can fix many problems yourself without resorting to a wizard. If more serious repairs are required that require special skills, then the service center will provide you with qualified assistance in repairing any model of the printing device and, if necessary, replace the failed parts.

Malfunction symptoms

When immersing A4 paper in the tray of a Canon printer, it happens that the device cannot pick up a sheet, does not pick it up from the tray. Accordingly, no printing occurs. You can pay attention to the following signs:

  • the device makes a noise. these can be both strange sounds, similar to clicking, and standard ones that are heard during normal operation;
  • while the sheets of paper do not pass through the printer;
  • When sending a document to print, the product tries to pick up the sheet, the pick-up roller rotates, but the paper stays in place.
  • the paper is wrinkled, only half of the sheet is tightened, and the like.

What to do if your Canon printer won’t pick up paper?

Often, a person is faced with problems in his everyday life that relate to office equipment. For example, a Canon printer stops printing because the internal mechanisms of the device cannot pick up paper. What to do with it, you can learn from this article.

Possible causes and their elimination

Canon printer does not pick up paper for a number of reasons, which can be several.

It is also worth noting that such an object can fall not only into the feed tray, but also far inside. Then you have to get it out with tweezers.

If you cannot remove it in this way, you can lightly shake the device so that the object falls out.

Canon laser printers are a little more complicated. Here you will have to remove the cartridge from the device, then carefully examine everything inside. there may be a piece of paper stuck in the process of previous work. By the way, the cartridge may also contain debris that interferes with the normal operation of the device, so it also needs to be inspected.

Paper. Poor paper quality or weight can also cause the equipment to malfunction. Make sure to load 70-80 g / m2 plain paper in the printer.

You may be trying to print photographs on photo paper. There is a moment for Honor that the printer may not be suitable for printing on such material. In this case, you should make sure of its purpose. Information about this can be found in the equipment passport.

It is worth paying attention to the condition of the sheets in the tray. They may be dented, damaged, or have torn areas. Also, the printer may refuse to print due to the fact that the stack of papers is not laid flat on the inside. In addition, it should be noted that some users like to use drafts due to the saving of paper, which can be damaged.

In all these cases, it is necessary to replace the paper, and then try to print the documents on new sheets.

To do this, take a small number of sheets (about 20 pieces) and carefully put them in the tray. After that, using a special guide, you need to align the stack. If the printing device still does not accept material, then the following possible problem needs to be investigated.

Failure in the program. Since the equipment has its own electronics, do not forget that it may become unresponsive when trying to start. In this case, you need to restart the printer. In this case, it is better to turn off the equipment from the network for a while (30 seconds) together with an additional unit, if available.

If this method did not lead to positive results, then you can try to reset the settings.

In a Canon printer, this can be done as follows:

  • first of all, you need to turn on the printer and wait for the moment when the device completes preparation for work;
  • unplug the power cord. this can be done from the back of the printer;
  • leave the device in this state for 15-20 seconds, otherwise the reset will not occur;
  • connect the power cable. after that the printer should automatically turn on;
  • if this did not happen, then you need to click on the appropriate button;
  • the final step is to send the document to print.

If this method did not help, then this means that the problem is quite serious.

It’s worth noting that software bugs are more common on devices with multiple trays, one of which stops working. In this case, the problem will be solved by reinstalling or updating the drivers.

Rollers. These parts of the printer are often simply contaminated due to the accumulation of dirt and dust from paper or ink, which leads to a problem of failure, so they should be cleaned.

Some consumables are needed:

When cleaning rotating elements, do not use aggressive substances and alcohol additives. You can take a special liquid designed for cleaning rubber components.

You need to do the following:

  • disconnect the printer from the power supply;
  • moisten a rag with liquid;
  • clean the rollers;
  • if the rollers are deep in the equipment, you can use tupffers.
Canon, printer, does, pick, paper

In addition to dirt, rollers can wear out over time. In this case, it is worth changing them to new ones. However, this can be problematic.

Feed unit. In this case, the strip on the metal element comes off, or a gap appears in the roller sleeve. And the tray fasteners may also wear out.

In this case, the expert advice presented below will help.

Advice

If your Canon printer does not pick up paper, you can try this:

  • change the tray fasteners in places;
  • deepen the fasteners by placing a piece of plastic;
  • in case of backlash in the bushing, you can try using metal tape.

See below for what to do if the printer does not pick up paper.

What to do if the printer stops picking up paper

One of the most common problems faced by many owners of printing office equipment is the following: an MFP or printer does not take paper from the tray. There are a lot of reasons for its appearance, and from the current article you can learn about the most basic ways to solve this malfunction. Otherwise, you will have to fork out for the services of the craftsmen.

Changed driver settings

It is not uncommon for the print engine to stop picking up paper due to changed settings in the print driver. In such a situation, the corresponding question arises: what to do if the printer refuses to accept paper due to settings? To solve the problem, open any document that can be printed and press hotkeys to bring up the print window. Select the desired device in it and open its properties. Then go to the “Functions” tab, where from the drop-down menus select the optimal paper type and size. Remember to save your changes and then try a test print. If this does not help, then it is better to call the wizard or take your printer yourself to any reliable service center.

Resetting the settings

To resolve the issue related to why the printer does not pick up sheets of paper, try resetting the device. Perhaps the reason that the mechanism of the machine has stopped accepting and pulling paper is a software failure.

To reset the machine, first turn off the machine and unplug the power cord from the machine. Leave the printer in a de-energized state for about 15 seconds, after which you can reconnect it to the network. In this case, it should turn on without your intervention, otherwise. press the power button. Print several test reports by holding down any button for 3-4 seconds (not on all devices) or by choosing to print a report from the panel. If all goes well and the Pickup Roller engages, then a software failure is causing the problem. But if the mechanism does not pick up the sheets for printing the report, then pay attention to the other reasons described below.

Removing foreign objects

If the device stops accepting paper or it does it very badly, then for sure some foreign object has got inside it, which has disturbed its performance. To eliminate the cause, first of all, you need to do the following: disconnect the printer from the power and remove all sheets from the feed tray, and, if possible, remove it altogether. If your printer is laser, then after taking out its consumables, open all the covers that you can to check if there are any unnecessary items, for example, pieces of paper. Reassemble the printer and fill the tray with 10-25 sheets of paper, then make a test print.

Checking the paper

If you are concerned about the question “the printer does not pick up the paper, what to do”, then the possible cause of this problem lies in the paper, or rather, in its unsuitable quality. First, you have to remove all the paper that you have already put in the feed tray, and then remove all damaged sheets from the stack. Next, make sure you have purchased regular quality 80 g / m2 paper and the same size. Then thoroughly “knead” all the sheets of paper and align by knocking on the table for this. Load 10-15 sheets for a test print by placing them in the machine’s tray until they stop. In this case, all sheets should lie flat. Try to print several documents. But if the printer does not pick up the paper after taking the steps, then see the recommendations described below.

We clean the rollers

It so happens that the mechanism that captures the sheets began to junk due to the paper feed roller that got dirty during operation. To thoroughly clean this part, you will need to prepare any clean, lint-free material, water and a few cotton swabs. over, it is better to use filtered or distilled water. Remember not to use alcohol or other cleaning agents for this procedure.

If the rollers are easily accessible, then gently wipe them with a material previously moistened with water. Otherwise, you will have to use a cotton swab, which must be moistened and squeezed well. Then you need to assemble the machine, turn it on and print any few documents.

Fix inkjet printer paper feed problems. feeder roller cleaning

If this recommendation does not help you, then, most likely, the feed rollers need to be replaced. To do this, you can contact the office equipment repair center or read information on the model of your printer on our website and make a replacement yourself. The second option is by far the most economical.

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