Configuring the Tlp 2824 Plus Printer

Faq for repairing the label printer zebra tlp2824 plus

The publication on printer repair aroused not only interest from colleagues, but also a bunch of questions, one way or another related to the repair of the Zebra TLP2824 Plus label printer. Formally, this publication is an abbreviated version of an already published article on repair, but some colleagues inattentively read the material and ask the same questions, spam mail. Especially for such cases, we have prepared answers to questions that most often come to the mail.

Is there a software and hardware complex that allows you to eliminate the Flash error without dismantling the microcircuit.

According to colleagues. Yes, such a software and hardware complex exists, the cost of such a complex is in the region of the cost of three new printers, and the return on investment is about 15 repairs. Against the background of some of the nuances of accreditation. Buying such a complex is not economically feasible.

J22 connector for in-circuit programming

You need to install a new Flash memory chip or you can use an old one.

The Flash memory error has nothing to do with the operability of the Flash memory chip (S29GL032N90TFI04). This is a software error that has been eliminated in versions starting from V61.17.12Z dated July 21, 2012. However, we install a new microcircuit, this increases the repair speed by an order of magnitude, since the remnants of solder and flux on the legs of the dismantled microcircuit do not always allow it to be stably quickly flashed into programmer.

A dump of Flash memory is suitable for all or board revisions located in the publication.

We cannot answer for sure, the dump from the trade union of the service of KKT engineers has been personally checked on revisions G, H, K. A colleague sent a dump, which, according to him, is suitable for all revisions. We checked this version on revisions G, K. We think it will work on others too. There are slight differences in the dumps:

  • The proposed dump from the trade union service of KKT engineers at the first start-up, the printer lights up with an orange indicator for 3-15 seconds, and then turns green, after which you need to flash the printer software version V61.17.17Z dated December 30, 2013.
  • A dump suggested by a colleague, when the printer is turned on for the first time, it lights up with an orange indicator for 40-50 seconds, and then a blinking green-red light turns on, after which you need to flash the printer software version V61.17.17Z dated December 30, 2013.

After flashing, the paper sensor stopped working, when you press the ribbon feed key, 3-7 labels come out. During calibration, the signal level from the sensor is not printed.

Or, the paper sensor connector is not properly installed during assembly. There are two identical connectors on board the printer, you need to install the paper sensor in BL / GAP (J5)

Correct connection of the paper sensor. BL / GAP connector (J5)

After flashing, the printer is constantly on with an orange indicator. The board was examined and re-soldered. Soldering defects forum.

As strange as it sounds, this is a soldering defect. All, absolutely everything, boards with “no soldering defect” came for repair had exactly a soldering defect. For example, a colleague for three. The device is not soldered 38 legs.

The device did not start with a defect in the soldering of the leg 8.

“Two specialists checked the quality of the soldering and found no defects.” Photo taken without magnification.

This microcircuit was changed twice, until finally the client sent the printer to us for repair. An amazing thing, with 13 legs hanging in the air, others are soldered just perfectly, we just have to solder these legs and the printer will work. The client swore an oath that the quality of the soldering was checked by two specialists, this is more than strange, since the defect manifests itself even with the naked eye.

Another example. A colleague changed the flash memory and after that the printer went into the red indicator mode. over, the device did not appear and was not found to change the software. As always, the situation was resolved by re-soldering the flash memory chip.

Red glow indicator. Also poor-quality soldering of the flash memory chip.

After changing the Flash dump and then flashing the new version, the printer started working. This completes the repair?

To avoid returns after repair, it is advisable to calibrate / check the paper sensor and / or perform a factory reset.

Calibration (manual). When the green indicator is on, press and hold the ribbon advance key, waiting for a block with 7 green blinks, then release the key.

Reset to factory settings (automatic calibration). When the green indicator is on, press and hold the ribbon advance key, waiting for a block with 4 green blinks, then release the key.

What programmer is needed to program the Flash memory chip (S29GL032N90TFI04).

We use a ChipProg programmer with AE-TS48-16Am adapter.

A colleague unsubscribed that he uses the AutoProg SE USB programmer with an AP / TS48A “sandwich”, consisting of:
Adapter module P45-48-2A, here it is important that the letter “A” was, with the letter “B”. It has different wiring and HTS48-W adapter module. There is no information on other programmers.

A colleague tested in practice, the MiniPro 866CS programmer with a sandwich. TSOP48 adapter (12-20mm, 0.5 mm pitch) copes with dump firmware for Zebra TLP 2824 Plus

Is it possible to use the AE-TS48-16Am adapter for direct reading of Flash memory chips from a broken flash drive to recover information, they seem to fit on the block.

Adapter AE-TS48-16Am, for ChipProg programmer

In the case of choosing ChipProg programs, there is no, in most cases it is a different adapter, since the flash drives have Samsung Flash memory chips. We don’t know about other programmers.

When changing the software, the programming process slider runs 100% in 1-2 seconds. We replace the software via the parallel port. You have indicated about 20 seconds.

Indeed, over the parallel port, the process of changing the software is quite fast, much faster than over USB. For example, our printer is stitched in 3-5 seconds, with firmware, somewhere by 70%, the slider briefly thinks and continues its course again. In practice, there were options when the slider flew in 1 second, while the device was not flashed. In this case, you need to check the parallel port parameters in the BIOS. Must be EPP, then remove all printers sitting on the parallel port, except for the Zebra TLP2824 Plus printer.

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In the Zdownloader program, press the Auto-Detect key, but the printer is not located, the cable is working properly, checked on another printer.

Rather, you are trying to change software on the parallel or COM port. Using the Auto-Detect button, you can find a printer with a USB interface; to flash a printer via a parallel or COM port, you must manually specify the connection parameters.

Zebra TLP2824 Plus Label Printer Repair FAQ

The publication on printer repair aroused not only interest from colleagues, but also a bunch of questions, one way or another related to the repair of the Zebra TLP2824 Plus label printer. Formally, this publication is a shortened version of an already published article on repair, but some colleagues inattentively read the material and ask the same questions, which spam mail. Especially for such cases, we have prepared answers to questions that most often come to the mail.

Is there a software and hardware complex that allows you to eliminate the Flash error without dismantling the microcircuit.

According to colleagues. Yes, such a software and hardware complex exists, the cost of such a complex is in the region of the cost of three new printers, and the return on investment is about 15 repairs. Against the background of some nuances of accreditation. the purchase of such a complex is not economically feasible.

J22 connector for in-circuit programming

Do I need to install a new Flash memory chip or can I use an old.

The Flash memory error is NOT in any way connected with the operability of the Flash memory chip (S29GL032N90TFI04). this is a software error that has been fixed in versions starting from V61.17.12Z dated July 21, 2012. However, we Install a new microcircuit, this increases the repair speed by an order of magnitude, since the remains of solder and flux on the legs of the dismantled microcircuit does not always allow it to be stably and quickly flashed in the programmer.

Is the Flash memory dump suitable for all board revisions?

We cannot answer exactly, the dump from the trade union of the service of KKT engineers was personally checked for revision G, H, K. A colleague sent a dump, which, according to him, fits all revisions. We checked this version for revision G, K. we think it will work on the others too. There are slight differences in the dumps:

  • The proposed dump from the trade union of the KKT service engineers when the printer is turned on for the first time lights up with an orange indicator for 3-15 seconds, and then turns green, after which it is required to flash the printer with software version V61.17.17Z dated December 30, 2013.
  • A dump suggested by a colleague, when the printer is turned on for the first time, it lights up with an orange indicator for 40-50 seconds, and then flashes green-red, after which it is required to flash the printer with software version V61.17.17Z dated December 30, 2013.

After flashing, the paper sensor stopped working, when you press the ribbon feed key, 3-7 labels come out. During calibration, the signal level from the sensor is NOT printed.

The assembly paper sensor connector is not installed correctly. There are two identical connectors on board the printer, the paper sensor must be installed in BL / GAP (J5)

Correct connection of the paper sensor. BL / GAP connector (J5)

After flashing, the printer is constantly on with an orange indicator. Board inspected, re-soldered. soldering defects comments.

As strange as it sounds, this is a soldering defect. All, absolutely all, boards with “no soldering defect” that came for repair had exactly a soldering defect. For example, a colleague for three. Printer was soldered 38 feet.

The device did not start due to a defect in the soldering of the leg 8.

“Two specialists checked the quality of the soldering, they did not find any defects.” Photo taken without magnification.

This microcircuit was changed twice, until finally the client did NOT send the printer to us for repair. An amazing thing, with 13 legs hanging in the air, the rest are soldered just perfectly, we just have to solder these legs and the printer has started working. The client vowed that the quality of the soldering was checked by two specialists, this is more than strange, since the defect is detected even with the naked eye.

configuring, 2824, printer

Another example. A colleague changed the flash memory and after that the printer went into the red indicator mode. over, the device was not detected and was NOT found to change the software. As always, the situation was resolved by re-soldering the flash memory chip.

Red glow of the indicator. Also poor-quality soldering of the flash memory chip.

After changing the Flash dump and subsequent flashing with a new version, the printer started working. This completes the repair?

To avoid returns after repair, it is advisable to calibrate / check the paper sensor and / or perform a factory reset.

Calibration (manual). when the green indicator is on, press and hold the ribbon advance key, waiting for a block of 7 green Morgan, then release the key.

Reset to factory settings (automatic calibration). when the green indicator is on, press and hold the ribbon feed key, waiting for a block of 4 green Morgan, then release the key.

What programmer is required to program the Flash memory chip (S29GL032N90TFI04).

We use a ChipProg programmer with AE-TS48-16Am adapter.

A colleague unsubscribed that he uses the AutoProg SE USB programmer with an AP / TS48A “sandwich”, which consists of:
Adapter module P45-48-2A, here it is important that the letter “A” was, with the letter “B”. It has different wiring and HTS48-W adapter module. There is no information on other programmers.

A colleague checked in practice, the MiniPro 866CS programmer with a TSOP48 adapter sandwich (12-20mm, 0.5mm pitch) copes with the firmware of a dump for Zebra TLP 2824 Plus

Is it possible to use the AE-TS48-16Am adapter for direct reading of Flash memory chips from a broken flash drive to recover information, they seem to fit the pads.

Adapter AE-TS48-16Am, for ChipProg programmer

In the case of the ChipProg programmer, comments, in most cases this is a different adapter, since the flash drives have Samsung Flash memory chips. We DO NOT know about other programmers.

When changing the software, the programming process slider runs 100% in 1-2 seconds. We replace the software using the parallel port. You have indicated about 20 seconds.

Indeed, on the parallel port, the process of changing the software is quite fast, much faster than via USB. For example, our printer is stitched in 3-5 seconds, when flashing, somewhere by 70%, the slider briefly thinks and continues its course again. In practice, there were options when the slider flew in 1 second, while the device was not stitched. In this case, you need to check the parallel port parameters in the BIOS. there must be EPP, then delete all printers sitting on the parallel port, except for the Zebra TLP2824 Plus printer.

In the Zdownloader program, press the Auto-Detect key, but the device is not located, the cable is known to be working, we checked it on another printer.

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Rather, you are trying to change software on the parallel or COM port. Using the Auto-Detect button, you can find a printer with a USB interface; to flash the printer via a parallel or COM port, you must manually specify the connection parameters.

Zebra LP 2824 driver. how to install and configure

Zebra LP 2824 is a desktop printer for creating text and barcode labels. The model is presented in a compact design, high reliability and good performance. Before using the equipment, you need to install the software. In this article, we will dwell on where to download and how to install Driver Zebra LP2824, how to configure and troubleshoot.

Where to download the Zebra 2824 driver

Although the Model in question has already been discontinued, the developer still provides all accompanying software and user manuals. To access the required software, follow these steps:

  • Go to the official website of the developer.
  • From the main page go to the section “Support and Downloads”.
  • On the page that opens, find the model in the list provided or use the search option.
  • A support page will be displayed showing the available software versions. Find the appropriate software in accordance with the PC operating system and click “Downloads”.
  • The page with the terms of the license agreement will load. Click on the link “Accept and begin download now”. The file will automatically download to your computer.

Zebra LP 2824 driver download process Takes less than a minute. Likewise, the load time for TLP modification software. The file size is no more than 87 MB.

How to install Driver Zebra LP2824

Before proceeding with the installation of the software, make sure that the Printing equipment is connected to the power source and to the PC with a cable, the ribbon roll is installed correctly, and the top cover is tightly closed.

To install the software, use the following Step-by-step instructions:

  • Run the downloaded file (by default it is saved in the Downloads folder).
  • In the welcome window, click “Next”.
  • From the list on the left, select the programming language. EPL. In the list on the right, use the mouse to highlight the printer name.
  • Specify the port through which you connect to the PC.
  • Set the label parameters. To do this, click on “Customize”. Select User Defined from the list of cases. On the left, indicate the dimensions of the sticker in millimeters.
  • Determine the technician’s actions after printing. Two options are available: Cut Label and None.
  • Now set the print type by choosing Direct Thermal.
  • A window will open with a notification about the completion of the software installation. You can make a test print by activating the “Print Test Page” option. Then click “Finish” and restart the OS.

Installing the Zebra TLP 2824 driver follows a similar scheme. The only difference is that when choosing the type of printing, you need to specify the thermal transfer. Thermal Transfer.

Zebra LP 2824 Driver Setup

After installing the software, additional settings are made. To do this, in the “Start” menu, select “Settings” and in the tab that opens, click on “Printers and Faxes”. Find your vehicle in the list presented and right-click. From the drop-down menu, open the “Properties” item. A window will appear where you need to go to the “Printer” tab. By choosing “Printer Font Options”, here you can set fonts, rotation angle and text size.

Clicking on the item Bar Code Options, you can set the parameters of the barcode. Case identification label options are available. The Narrow Bar Width for the Zebra LP2824 sets the minimum width of a single strip, the Wide Bar Width sets the full width of the identification mark, the Orientation function allows you to set the rotation of the mark.

Next comes Device Options, where the following subsections are provided:

  • Speed ​​Settings. selection of the operating speed. Recommended setting for textile tape is 2.5 inches per second.
  • Head Settings. select the print temperature. It is selected experimentally, Until the required print quality is achieved. The main thing is not to set the maximum temperature value, otherwise it will lead to a quick failure of the printheads.

In Advanced, set up error control that will be displayed (if any) on the computer screen. In the remaining tabs of the “Properties” window, the same settings are made as for ordinary office equipment.

Now go back to Printers and Faxes and find the printer you want. Right-click on the device name and select “Printing Preferences” from the drop-down list. The following window will open:

To change the output format of the label, go to the Paper / Output section. Click on Paper Layout to select the orientation of the label. Two options are available. Landscape and Landscape.

To change the Zebra LP 2824 label size settings, select Paper Size and activate Customize. Set the desired sticker options and save the changes.

To set the number of copies of labels, Click Copies. Enter the desired value in the window and save the changes.

Section Document Options is designed to activate the function of stopping printing, which is used in the mode of separating tags from the base. In this case, after printing each label, the equipment will go into standby mode. Only after clicking Feed will the printer continue to work.

Working in the User Commands section requires programming skills from the user. Therefore, it is recommended to leave the specified values ​​as default.

Possible problems and their elimination

During the first start-up and subsequent operation of the equipment, some operational problems may arise. You can fix most problems yourself:

ProblemAdditional signsProbable cause of failureTroubleshooting options
Poor print qualityThe ribbon is stretchedThe minimum temperature values ​​of the printhead are set or it is dirtySet higher temperature settings. If the problem persists, then clean the printheads. To do this, use a special pencil.
Technique does NOT printIndicator is offThe power supply is NOT connected to the device, or it is not connected to the mains. Another reason the power button is not includedMake sure that the power supply is connected to the control panel and it is turned on. Press the power key
The product does NOT printIndication color: redIncorrect ribbon threading. Other Possible causes of the problem: Lid not closed or calibration not performedMake sure the cover is closed tightly. Make sure that the tape is threaded according to the illustration on the inside of the PU cover. If you have not previously performed the calibration, follow the procedure (instructions are presented below)
Technique does NOT printIndication color: greenHardware NOT connected to PCTurn off the device. Use a cable to connect the equipment to the PC
The product does NOT printThe paper is being pulledRoll placed incorrectlyLoad the roll as shown on the inside of the equipment cover and press the Feed button
Standby mode is activated after one sticker comes outIndication color: greenTap To Print activatedGo to Printing Preferences and select the Documents Options section. In the submenu, click on Tap to Print and from the drop-down list, click on “Disable”.
The tape comes out emptyZebra LP 2824 light is orangeIncorrectly installed softwareDo a flashing (instructions are presented below)
After flashing Zebra LP2824, the printer switched to dump modeIndication color: greenSoftware glitchReflash. Set a special mode before the procedure. To do this, turn off the control panel, then hold the power key until the indicator does NOT turn red
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If the problem cannot be solved on your own, then Contact one of the manufacturer’s service centers. Specialists-technicians will promptly eliminate the arisen problems.

Zebra TLP 2824 Plus label printer review

Zebra TLP 2824 Plus is a compact desktop printer used for printing labels, tags, receipts, wristbands. It is used in pharmaceuticals, retail, transport services and other industries where information is required to be displayed on a medium up to 56 mm wide. Meets requirements for Class B equipment.

Zebra TLP 2824 Plus Features and Functionality

Zebra TLP 2824 Plus printer. Connected to a PC with the driver installed. full-featured printing system. Capabilities:

  • Applying information to a medium by thermal transfer (thermal transfer) or direct thermal printing;
  • Support for ZPL and EPL languages ​​(switching between them is carried out automatically)
  • Printing text, graphics, 1D and 2D barcodes, including marking codes;
  • Support for Unicode fonts, resident scalable and bitmap, font loading.

Work is available in the following modes:

  • Tear-off standard. user tears off the tape upon completion of printing.
  • If there is an additional mechanism, the next printing form is created after the sticker is separated from the backing of the previous.
  • In the media cutting mode. the ribbon is cut by the printer itself (using the cutter).

The device can function offline, that is, without connecting to a PC. This is done through the function of auto-forming the label or using a display and keyboard module, terminal, scales, barcode scanner and others.

Forms of printed forms can be saved in the device memory, which will provide the possibility of autonomous operation under the following conditions:

  • Printing is carried out by pressing the ribbon feed button, no data is entered;
  • Printing is performed when the label is removed from the dispenser, data entry is NOT required;
  • Parameters are entered into the terminal or another device, the printout is carried out after the fixing of the last modified information;
  • Barcodes are programmed in the device, when they are read by the scanner, stickers are formed;
  • Chain process: each plate contains a barcode that sends the next sticker (label) to print.

With a real time counter (RTC), the following functions can be used:

  • Display of date and time on printed forms;
  • Application of calculated values ​​related to time;
  • Determination of date and time without the need to generate it using a control system or program.

Printers with RTC block are often used when printing time stamp on labels, receipts, tickets upon request.

Specifications Zebra TLP 2824 Plus. in the table.

Characteristicsoptions
printing methodThermal transfer, direct thermal
Print speed, mm / s102
Memory size, MB4 flash (additional 64 more provided)
Resolution, dpi203
ConnectorsTwo RS-232, Ethernet (RJ45), USB (type B)
Media width, mmThat’s 24.5 to 60
foodfrom the mains

Zebra TLP 2824 Plus basic configuration

The delivery set, in addition to the printing device itself, includes:

  • Paper instructions for use;
  • CD with Zebra Setup Utilities and Zebra TLP 2824 Plus driver;
  • Reel for winding tape;
  • Special pencil for cleaning the thermal head;
  • Cable for connecting to the power supply unit (may vary depending on the region of use)
  • Power Supply.

Optional media cutter, label peel mechanism, On-Screen Keyboard. Depending on the needs of the user, the device is equipped with a certain set of interfaces (use of a parallel port or no Ethernet is allowed), an RTC unit. Modification available with Expanded flash memory up to 68 MB.

The 2824 Plus printer has automatic media detection. A printer
continuously checks and adjusts the length of the media upon detection
the slightest deviation. When printing or feeding media, the printer continuously checks
and adjusts the media detection system in accordance with the slightest
deviations in media parameters as for regular or roll labels on
liner as well as conventional media and label rolls. If the expected length
media or the gap between labels exceeds the allowable value when
print and media feed, the printer automatically starts calibrating the length
carrier. The media sensing feature of the 2824 Plus printers works in a similar manner
image for a given printer using EPL and ZPL label formats, or
programming.

If after feeding media with the default maximum label length (1 meter)
the printer was unable to detect the label or black lines (or black lines
notches), the printer will switch to continuous media mode (for
receipts). These parameters will be saved in the printer until they are changed
software, programming or manual calibration for the second
carrier.

Optionally, the printer can be configured to perform quick media calibration
after turning on the printer power, or when closing the printer cover when
food included. When calibrating, the printer will feed three labels.

Printer media settings can be found by printing a configuration label
printer. See details.

Maximum distance checked by automatic type detection
media can be reduced using the maximum label length command
ZPL (^ ML). It is recommended that this distance be at least twice as large.

The longest printed label. If the largest printed sticker
had a size of 15 cm, then the maximum distance for determining the length of the sticker
(Carrier) can be reduced from one meter (default) to 30 cm.

If you have problems with automatic media type detection or automatic
Calibration requires extended calibration, see.

It includes a printed sensor schedule for the paper used.
When this method is enabled, the automatic detection function is disabled.
Until the factory settings are restored and the mode indicator
feed flashes four times. See details.

Auto media calibration can be configured, turned on and off by
needs. Some preset print requires the printer to use
any media on a roll only. Using the ZPL command to feed the media (Media
Feed) ^ MF two parameters of automatic operation can be controlled:

When loading media and closing the printer when power is applied. For
automatic media detection and calibration is required beforehand
execute the ZPL command ^ MF. For automatic media calibration (label on

Label) use the ^ XS command. If multiple media types are used
different thicknesses, with different methods of separating the labels (gaps in the roll,
black line) and without separating the labels, These parameters should not be changed.

Overview of ribbon technology, When ribbon is used, Coated side of ribbon

When the tape is used, the coated side of the tape