What to do if the printer stops printing after refueling
Since the price of a new cartridge remains high and is almost equal to the cost of the printer itself, many users, in order to save money, resort to self-refilling of the ink tank. But, despite the fact that the cartridge is full, in some cases the printer refuses to print.
Checking the settings in the operating system
It happens that the parameters of printing devices in the OS are reset to basic. This occurs most often when installing a new printer or fax. In this case, it is worth checking the correctness of the settings through the control panel.
Selecting the desired device:
- Call the search term (Win S) and enter “Control Panel”.
- Go to the “Devices and Printers” section.
- From the presented equipment, select the desired model and click on it with the right mouse button.
- In the context menu, click on the line “Use as default”.
Another related problem is an overloaded print queue. This moment is especially relevant for models connected via a local network.
Clearing the print queue:
- In the “Devices and Printers” section, double-click on the desired model with the left mouse button.
- Next, open the item “View print queue”.
- We remove unnecessary tasks from the list or completely Clean it up (“Document”. “Cancel all”).
The main causes of the problem in inkjet devices
Before troubleshooting a cartridge, you need to check the USB cable. Oddly enough, sometimes this cable is a prerequisite for problems. If you do not have a spare cable, try wiggling all the connectors or plugging the cable into a second USB port on your PC. If these actions did NOT improve the situation, then you need to look for other reasons why the device does not print.
Dried ink in nozzles
Inkjet printers have one big drawback: due to the short period of time, the ink in the nozzles of the printheads dry out. To prevent this from happening, you need to print something all the time, or turn on the printer once every few days (from 3 to 7) so that it “blows” the nozzles.
Air got in during refueling
Air in the cartridge, refilling with ink, will NOT do much harm. Unless the paint will start to flow out of it, since there will be no necessary vacuum inside the container to keep the ink from leaking.
It’s another matter when the ink runs out and air gets to the print head nozzles. In this case, it is possible for the paint to dry in the capillaries of the head. Also, air can enter and dry out the head if it is not properly parked after the printer ends. It is important to check that the carriage always reaches the parking space. Only in this case the nozzles will be protected from drying out.
Air can damage the printhead, especially in Epson printers, as it is not removable. The problem is that when changing the ink tank, if it is done slowly, or when installing the CISS, when the head is outside the parking unit, the nozzles have time to dry out.
Wrong ink selected
Some users think that ink is the same for all printer models. But in fact, even for devices of the same brand, the ink may differ. The cartridge may NOT print due to the filling of incompatible ink, which entails a complete flushing of the printheads.
You should also pay attention to the expiration date of the ink.
Cartridge is not installed correctly
Sometimes a situation arises when the device does not see the cartridge. This is explained by the fact that there are electrical contacts on it, which, when installed, should ideally match with the contacts inside the carriage. If for some reason there is a breakdown in contact (dust, dried paint), then the device will not work normally. It is also necessary to peel off the protective film from the contacts if the ink tank is new.
Some machines, especially the all-in-one printer, will not start working while the cover is open. The reason for the hardware failure lies in a specially designed cover sensor. Therefore, if you installed CISS, and the loop from it prevents the lid from closing tightly, then this sensor must be blocked, for example, with a piece of foam (for different models of printers, the blocking methods may differ).
At the next refueling, many users try to fill the cartridge almost to the brim, which cannot be done. If the box is transparent, then you need to focus on the amount of paint in about 90%. If the cartridge is darkened, then the operating instructions must clearly indicate the maximum allowable displacement.
It is also worth inspecting the box for microcracks. There should be no fresh drops on the body after refueling. It does NOT hurt to wipe it dry with a cloth and leave it for a few minutes somewhere in a dry place to make sure there are no leaks.
Sometimes after refueling the cartridge refuses to work normally or does NOT show signs of life at all. The cause of all problems lies, as a rule, in the inept actions of the user, and at the same time deviations from the instructions.
Procedure for replacing toner in a laser cartridge:
- Unscrew / remove the cover to access the toner compartment.
- We clean the box from the accumulated old powder.
- Add new toner.
- Removing powder residues (especially from the photocell and the metering blade).
- We collect the cartridge and Install it in place.
As with inkjet printers, laser cartridges are equipped with control chips. In some boxes, they are brought out and can be accidentally damaged during the next refueling. The proprietary software of the equipment should notify about this problem.
Problems with the chip or diaper meter
Inkjet printers use two types of cartridges: disposable and refillable. In disposable, the manufacturer installs a special chip, which blocks the operation of the device after the ink in the container runs out. Also, the printer refuses to print if the diaper counter indicates that it is full.
Each cartridge is equipped with a small microcircuit, which contains a variety of service information. The chip is quite fragile, and it is not difficult to damage it, for example, during the next refill of ink. Most proprietary applications serving the printer signal the failure of the microcircuit.
Chip on cartridge
If such a message appears, then the first step is to inspect the chip for contamination. Dried paint can be removed with a cotton swab dipped in alcohol, or with regular stationery, if there is not much dirt. In the second cases, you will need to replace the microcircuit or the entire cartridge.
The chips also read the number of pages printed. Some boxes have a limited limit, upon the exhaustion of which they simply stop working. The flashing of the microcircuit helps, or again its replacement.
Most often, this element is called a “diaper” or an absorbent pad. The absorber is necessary to remove excess ink when cleaning the cartridge nozzles. By means of a mini-pump, a pressure drop zone is created in the nozzles, while in the body itself it is close to normal. Due to the difference in pressure, the ink clot is pushed out and falls on the gasket.
Many devices can monitor the absorber run-off level and issue Corresponding messages or an error code. If the “diaper” is completely clogged with ink residues, the printer may refuse to print.
The pampers are filled with ink
In a good half of the cases, replacing the gasket is a rather time-consuming procedure, so it is better to LEAVE this matter to specialists. In addition, not every utility allows the user to reset the pollution indicator counter.
There is no one-size-fits-all method to fix problems with a diaper and a chip, since the design of the devices is different. There are different troubleshooting methods for different printer models.
Solve problems in printers (all-in-one printer) Brother
Brother printers do not have sensors that monitor the waste ink pads overflow, and therefore the adsorber is monitored at the software level. The calculation is made based on the number of prints that came out of the device, as well as on the number of head cleanings (forced and regular). After some time of operation of the unit, the program counter determines that the pad is full and blocks the printer, while the message “Cleaning” or “Error 46” is displayed on the device display. Additional software is NOT required to reset the counter. The device provides a reset function via the service menu. To get into it, do the following.
- Unplug the machine’s power cord from the outlet.
- Press and hold the “MENU” key, Connect the power cable to the mains.
- Wait for the message “Maintenance” to appear on the screen, which is displayed for a couple of seconds. At this moment, you need to have time to remove your finger from the “MENU” key. If it does not work, then unplug the outlet and do it all over again.
- By clicking on “”, wait until the number 8 appears, then click “OK”.
- Using the “” key, select the number 2, and after “OK”. After THESE actions, you should see the message “MACHINE ERROR” or “MACHINE ERROR 00”. If such a message does NOT appear, but something else is displayed, then it will NOT work to reset the diaper counter.
Next, you need to go to the software reset procedure itself:
- Follow the steps above to point 3 (inclusive)
- Then press the “” button to select the number 0 and then press the “OK” button, the image “00:00 XX: XX” will appear, where XX: XX is the time;
- Now you need to press the “Black and White” key (it, as well as the “Color” key, can be found near the “START” button) until the inscription “PURGE: xxxxxx” appears (instead of xxxxxx there can be any numbers).
At the next stage for the inscription “PURGE” you must enter the special code “2783”:
- Use the “” button to find the number 2 on the display and press the “OK” button;
- Further, “” → “7” → “OK”;
- “” → “8” → “OK”;
- “” → “3” → “OK”.
- After that you should see the message “PURGE: 00000”;
- Pressing the “Black and White” button, select “FLUSH: xxxxxx”;
- Repeat all the actions that were done after selecting the inscription “PURGE”;
- After selecting the number 3 and clicking on “OK”, you will see the message “FLUSH: 00000”, then turn off the printer, unplug it and turn it on again.
After resetting the counter, the printer will continue to operate. It is also recommended to remove the diaper itself, rinse it and dry it, but this will require disassembling the device. To understand how to do this, you need a separate article.
Canon Printer Solution
A chip is installed on the Canon ink tanks, which counts the amount of ink remaining in them. When, according to the “opinion” of the chip, the ink runs out, an error message appears either in an empty cartridge. Therefore, you need to turn off the counter.
If ink tanks Canon PG510 / 440/426 are installed, then click “OK” in all messages appearing on the display of the machine. Press “OK” until a message appears asking you to press the button that includes the paper feed. Hold it for a few seconds and the paint counter will be reset. For the rest of the cartridges, the reset occurs after pressing the button with the image of a triangle in circles for 5-10 seconds. Or in the printer settings on the PC.
The manufacturer of printing equipment Canon uses in its devices 2 types of printheads: fixed and removable, located directly on the cartridge.
Reanimating Epson printers
Epson printers account for ink by their own software (firmware). Therefore, no matter how much ink you add, the program will consider that the container is empty and block printing.
To return the device to work, it is customary to use the PrintHelp program, which is freely available on the Internet and is free. Plus, it can be used with most Epson printing equipment.
With this program you can do Not only zeroing the ink, but also keep track of their quantity. Also, the program is able to detect diaper overflows and, if necessary, reset it.
Restoring HP printers
It’s no secret that HP 121, 27, 28, 56, 57, 21 and 22 ink tanks have the ability to refuel. In this case, you need to be careful and prevent complete depletion of ink, they are topped up on time. When the chip detects that the ink is low (but there is still ink), a message is displayed about this: an exclamation mark appears in front of the problem ink tank. In this case, you must click on “Continue”, thereby disabling the Difficult behind the paint level. The disadvantage of this method is that you will NOT be able to see the ink level.
If after that the ink is NOT refilled and continue to print, then after they are used up, the sensor that determines the actual amount of ink will be triggered and will block the operation of the printer and the chip itself. A cross will already appear opposite the cartridge. If this happens, you will have to replace the chip or ink tank. Although there are several ways to zero the chip so that the ink level is displayed.
Place the ink bottle on the table with the contacts facing up and proceed as follows.
- You will need to glue 1 contact, highlighted in green in the figure, with adhesive tape. It is important that only 1 contact is glued.
- After that, you need to insert the ink tank into the device, click “OK”, which will appear in the message window, and print the internal test of the unit.
- Remove the ink tank from the printer again.
- Next, you need to close one more contact. You can choose any (blue, purple, red) without removing the sticker from the previously closed contact.
- Insert the part again into the printer, click “OK” and Let’s print a test page.
- Remove the ink tank from the machine again.
- Remove the sticker from the first contact, then return the part to the device. Wait until the unit “sees” the ink tank, then remove it.
- You will need to remove the sticker from the second contact, wipe all contacts with alcohol, and put the ink tank back into the printer.
The meaning of these manipulations is as follows: four different cartridges are replaced, after which the information about the ID of the refilled ink tank is erased from the device’s memory, and it, inserted fifth, is considered new. After that, the printer will consider that there is ink and display its level in the containers.
The second method is suitable if the first turned out to be ineffective:
- Seal the first contact, insert the ink tank into the machine, and print the test as in the first method;
- DO NOT remove the sticker from the first contact, you must glue the three contacts with the rhinestone, as shown in the figure;
- Insert the part into the machine and print the test;
- Remove all stickers and put the ink tank back in place, not forgetting to clean the contacts with alcohol.
Checking the cartridge with firmware
In this case, the need for direct contact of the user with the cartridges comments: the procedure is controlled through the printer software. You can find it on the official website of the equipment manufacturer in the section “Drivers and Utilities”.
Nozzle cleaning and calibration:
- Open the “Control Panel”.
- Go to “Devices and Printers”.
- Click on the desired model.
- Select the line “Setting print parameters”.
- In the window that appears, find the “Service” section (“Service”, etc.).
- Click on the icon of the required procedure.
Most utilities allow you to perform nozzle check, head cleaning, and head calibration. Purge nozzles by time It takes about 1-2 minutes, while actively consuming ink. Therefore, the cartridge must be at least 50% refilled. The procedure can be repeated if necessary.
Flushing non-removable printheads
Before you start flushing this part, you will need to prepare a small container in which the flushing process will take place. This can be a saucer, a plastic box with small sides, a photo bath, etc. You will also need: gauze or bandage, a pair of syringes (10 ml), plastic and rubber tubes, which are in medical droppers. Elastic bands will be needed if a Severe blockage is found, which cannot be removed by soaking.
Next, you need to remove the printhead itself. Since there are a great many devices of this type, each case has its own nuances. A video of the process of removing the head for any printer can be found on the Internet.
The easy way
So when everything is ready, do the following.
- Draw MM into syringe.
- Cut 2 small pieces of cheesecloth. First Fold it so that it is the size of the lower platform of the SG, then put it in a saucer and saturate with MM. Crumple the second piece and also soak a little with glass liquid.
- Turn the steam generator over with the nozzles up and with a crumpled (moistened) piece of gauze remove all dirt from it. You may need to change a few gauze pads.
- Place the SG on the prepared section of gauze in the saucer. Use a gauze pad moistened with MM to remove dirt from the intake grilles (be careful not to break them).
- After removing the gum from the inkwell, rinse them under water to remove dried paint, and the places where they were. wipe with gauze.
- Further, one drop of MM must be dripped onto the intake grids, using a syringe.
- Once the MM is absorbed, add 1 more drop to the grates. This should be repeated many times, and the piece of gauze under the head should be changed as it gets dirty. When the moment comes that the liquid flowing out of the nozzle will not stain the gauze, it means that the flushing can be completed.
- To check the quality of rinsing, fold a small piece of gauze in half, moisten it well with MM, and put the steam generator on it for about 1 hour. If, after the expiration of time, the gauze remains clean or with weak ink streaks, but without areas with intense contamination, then the PG can be inserted into the device.
- After installing the head in the printer, you need to start cleaning the steam generator 2-3 times to remove the remnants of the MM.
If a drop of liquid is NOT absorbed into the grill, leave it to soak for a while. Clean it up from time to time with a tissue and reapply.
For severe blockages
When the napkin stops staining, but the liquid still does not pass, you will have to use the following washing method, which is used for severe blockages.
- Select tubes of suitable diameter so that they can be put on the nozzles through which ink enters the head. Tubing should be about 5 cm long and wear tight.
- After installing the tubes, place the head on cheesecloth in a saucer and pour MM into them. It should be from time to time topped up the tubes with liquid, which will gradually leave through the nozzles. Also, do not forget to change the gauze in the saucer as soon as a puddle appears near it.
- If MM descends very slowly in one or several tubes or stands still, it is recommended to leave the head in this position for several hours, or better. overnight.
Before installing into the printer, the head must be “dripped” so that it is not dry. To do this, drip a few drops of flushing liquid into the grids of the ink channels.
Flushing the printheads on the cartridge
This recovery method is suitable for both Canon printer cartridges and the ink tank of HP machines, which have a built-in head, and schematically look like the following figure.
First, you need to determine if the cartridge is really dry if the device does not print. To do this, take a toilet paper and press the bottom of the ink tank where the nozzles are located. If the ink print on the paper is clear, the head has not dried out. If the print has comments or is weak, then it is necessary to soak the nozzles. The easiest and fastest way to soak is to apply a few drops of MM to the nozzles. To do this, turn the part upside down, as shown in the figure.
After 10 minutes, remove the liquid from the nozzles with a tissue and check to see if the ink passes onto the paper. If this method did not help, then you can put the part to soak for a longer time (2-3 hours) in a container with MM.
After soaking it is necessary to wipe the part dry with a napkin, especially the contact group, insert it into the printer and start a deep cleaning. Then it will run the nozzle check test. If you are not satisfied with the result, you can try blowing the nozzles through the air intake hole in the cartridge.
To do this, do the following:
- Cut the medical needle in half and put it on the syringe;
- In order to ensure a hermetic fit of the syringe to the body of the ink tank, any soft rubber band should be put on the needle;
- Insert a syringe with air into the hole of the cartridge and press it tightly so that the elastic ensures a tight fit;
- Start gently pushing air into the inkwell, after placing a piece of toilet paper or napkin under it;
- As a result, ink should flow from the nozzles;