Error 9 when restoring iPhone 6

Hardware problem

Pay attention to the health of the USB cable and the connector itself on the PC. Connect another device, try a different port, or find a suitable cable

What to do if iPhone failed to restore “Error 9

Error 9 when restoring an iPhone mainly occurs with owners of older smartphone models, or rather, up to 7 iPhones. Let’s explore ways to solve the problem.

Virus check

Sometimes the reason can be hidden in the presence of viruses sitting in the PC. Use the antivirus or Firewall provided in Windows as the default system defender. After checking the computer for malicious software, repeat the procedure again with updating or restoring iPhone.

Perform recovery via DFU mode

If after the instructions you started the device, and it turns on in recovery mode, then you must:

  • Open the program again on the PC, hold down two keys on the mobile phone and connect it with a cable;
  • At the end, when iTunes offers two solutions, you should choose the second option. Restore.;
  • The procedure involves a complete cleaning of the smartphone. That is, all stored user information will be deleted. But, it’s easy to get it back if you use a backup copy.

The reasons

  • The USB cable is defective and the computer cannot recognize the device. Also, it could just move away when you tried to update the iOS operating system, or the port itself on the PC was damaged.
  • ITunes has broken communication with Apple servers. It is worth checking the hosts file and the presence of viruses.
  • You are trying to install a broken firmware, which already initially contains bugs. Install the software by downloading it from the official website of the company.
    error, restoring, iphone

What error 9 means on iPhone 5s / 6 / 6s / 7

The problem in question appears when the data transfer between the USB port and the phone is disrupted. That is, when the user performed the recovery or update procedure through the connection of the smartphone to the PC. Error 9 on iPhone means broken device connection. You might have manually turned off your phone while it was installing an update, or the cable might be damaged. There are several reasons for the occurrence of the malfunction.

Error 9 when restoring iPhone 5s / 6 / 6s / 7. reasons and what to do?

IPhone error 9 is an issue that can only bother the user for specific reasons. It usually appears when you restore your phone or update it. Consider why a malfunction may occur and what to do in this case.?

Repair iPhone with error 9.

The first thing we do is diagnose. It is free in any case, even if, based on its results, you decide to refuse repair or it will be impossible to fix the device. We have such a policy. the client pays only for the result.

The master has a diagram of the layout of the elements on the board and power circuits. At the test points, it measures all the voltages on the power circuits and determines the faulty element. Then we provide you with the diagnostic results, we report the cost and scope of work. If everything suits you, the engineer starts work and replaces the faulty elements with working ones. Some components, for example small capacitors, are taken from donor phones, since such small things are simply not sold separately. Another part of the elements are new, popular microcircuits are produced in factories in China and are supplied new. When error 9 was caused by a short circuit, we determine the culprit in this microcircuit and change it to a new one. In such cases, the information on the phone will be saved with a 50% probability. I recommend making a backup more often so that you can restore photos, contacts, as well as other data.

Flash memory of the iPhone. you can say this is the hard drive on which all information is stored.

Such repairs are quite complex and may take from several hours to several days to complete. Haste when soldering boards is the main enemy. The work is literally jewelry, because many elements are less than a millimeter in size.

After completing the work, each phone is thoroughly tested. After that, the wizard will be sure that the malfunction has been eliminated, and you will receive an SMS message about the readiness of the device. We provide a guarantee of 1 month or more for soldering boards. This does not mean that the iPhone will break again in a month. If you follow the rules of operation, he will live happily ever after, like in a fairy tale;)

Perform recovery via DFU mode

The method is similar to the previous one, with only one difference. Before connecting the iPhone to the computer, the smartphone must be put into DFU mode. For this:

iPhone Can Not Restore Error 9. 4005. 4013 or 4014

Press and hold the Home and Power buttons at the same time for 10 seconds, then release the Power button and continue holding the Home button until iTunes detects the smartphone in recovery mode (about 10 seconds).

What to do if the error continues to appear during the update / restore

In the event that the update / restore process cannot be completed due to an error, you must:

  • Try the procedure on a different computer.
  • Try to restore iPhone using a different USB cable or USB port.
  • Try reinstalling iTunes.
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Reinstalling the application and system

If the problem has reached a critical level and none of the recommendations help, then it is worth taking drastic measures. To do this, you need to uninstall the iTunes application and check that there are no “tails” left on the device. After that, just go to the official website of the developer and install the latest software version again.

If this does not help, then you will have to remove the software of the gadget itself. Before such manipulations, it is better to save all the data, since there is no guarantee that the re-flashing will be successful.

Another option is to try to return the gadget to factory settings.

Update iPhone again

If error 9 when restoring iPhone occurs as a result of the device being disconnected from the computer during the update or restore process, the first step is to try updating the smartphone again. For this:

Install the latest version of iTunes. To update iTunes on a Windows computer, go to Help → Updates, on a Mac, the Updates tab in the Mac App Store.

Force restart your iPhone. To do this, simultaneously hold down the Power and Home buttons (the volume down button on the iPhone 7/7 Plus) and hold until the Apple logo appears on the screen.

Connect iPhone to Computer with USB Cable.

Comprehensive Troubleshoot and Repair Guide for Apple iPhone Error 9

When prompted by iTunes to update or restore your device, select Update. In this case, the data on the iPhone will be saved.

Note: if the update is successful, but the iPhone starts up again in recovery mode, then the procedure must be performed again, but at the final stage, select “Restore” rather than “Update”. Note that this operation provides for the complete deletion of data from the device, which can later be restored from a backup.

Contact the service center

If the above steps did not help, then your problem is of a technical nature and it may be related to the battery, gyroscope loop or flash memory. The solution is to replace the problematic component or, as in the case of flash memory, re-solder it. It is not recommended to engage in such complex repairs without experience and the necessary tools, so the best option is to contact a service center.

Hardware solutions for error 9

Although this problem seems incredibly terrible, and it seems that only professionals can cope with it, it turns out that error 9 can be eliminated even with their own hands, by ordinary ordinary people who have repeatedly used their iPhone and are no longer considered beginners.

EROR 9 can be caused by many factors, but the most common of them are:

  • A non-working port on a computer, that is, the problem can be solved simply by moving the cable from the device to another port on your PC;
  • Broken cable connecting the phone and the user’s personal computer;
  • The firmware of the device itself is violated, and the phone can be reanimated by using a completely different firmware, which can be downloaded on the site dedicated to the firmware for Apple devices.

Get the Best iTunes Alternative: iPhone Data Recovery

By using Apeaksoft iPhone Data Recovery, you can get rid of iTunes flaws and restore iPhone or iPad from iTunes backup safely and selectively. In other words, you can restore and extract data from iTunes backup without data loss. Even if you haven’t backed up iPhone with iTunes before, iPhone Data Recovery also allows users to recover data from iPhone itself or from iCloud backup without erasing the original files. In a word, this iPhone Data Recovery is your best choice to avoid iTunes error 9 and recover lost iOS data easily.

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  • Scan and view both deleted and existing files in detail.
  • Supports over 20 different file types such as contacts, messages, photos, etc.
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Step 1.Access iTunes backup files

Download and install iTunes alternative software on your Windows or Mac computer. Make sure you have already synced your iPhone or iPad with iTunes on this computer. Select “Recover from iTunes Backup File” to view all iTunes backup files automatically.

Step 2.Scan your iTunes backup

Select the most relevant iTunes backup, then click the Start Scan button in the bottom right corner. It takes a few minutes to scan your iTunes backup. Later you will see all categories displayed in the left pane.

Step 3.Preview and Recover Data from iTunes

Select a specific file type to see the containing files. You can click one item and then view the details on the right side. Check all iOS data you want to recover. Later, click “Restore” to restore iTunes backup to PC without data loss.

With the aforementioned 9 error fix solutions and iTunes alternative software, you can get more iPhone update and restore options than before. If you have any other iTunes errors like iTunes error

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Error 9 when restoring iPhone. what to do

Error 9 accompanied by the message “Failed to restore iPhone [device name]. An unknown error has occurred (9) ”occurs when the USB connection of the device to iTunes is unexpectedly interrupted. This can happen if the user manually disconnects the device during the restore process. How to get rid of error 9 was described in this instruction.

Perform recovery via DFU mode

The method is similar to the previous one, with only one difference. Before connecting the iPhone to the computer, the smartphone must be put into DFU mode. For this:

Press and hold the Home and Power buttons at the same time for 10 seconds, then release the Power button and continue holding the Home button until iTunes detects the smartphone in recovery mode (about 10 seconds).

Update iPhone again

If error 9 when restoring iPhone occurs as a result of the device being disconnected from the computer during the update or restore process, the first step is to try updating the smartphone again. For this:

Install the latest version of iTunes. To update iTunes on a Windows computer, go to Help → Updates, on a Mac, the Updates tab in the Mac App Store.

Force restart your iPhone. To do this, simultaneously hold down the Power and Home buttons (the volume down button on the iPhone 7/7 Plus) and hold until the Apple logo appears on the screen.

Connect iPhone to Computer with USB Cable.

When prompted by iTunes to update or restore your device, select Update. In this case, the data on the iPhone will be saved.

Note: if the update is successful, but the iPhone starts up again in recovery mode, then the procedure must be performed again, but at the final stage, select “Restore” rather than “Update”. Note that this operation provides for the complete deletion of data from the device, which can later be restored from a backup.

Master Job. iPhone 6 Error 9 Repair Without Removing CPU

What to do if the error continues to appear during the update / restore

In the event that the update / restore process cannot be completed due to an error, you must:

  • Try the procedure on a different computer.
  • Try to restore iPhone using a different USB cable or USB port.
  • Try reinstalling iTunes.

Contact the service center

If the above steps did not help, then your problem is of a technical nature and it may be related to the battery, gyroscope loop or flash memory. The solution is to replace the problematic component or, as in the case of flash memory, re-solder it. It is not recommended to engage in such complex repairs without experience and the necessary tools, so the best option is to contact a service center.

Hardware problem

In 9 out of 10 cases, the reason why error 9 occurs is technical problems. This is either a bug of the gadget itself, or incorrect drivers on the computer, or problems with the state of the communication cable.

Update iPhone again

If you were restoring your mobile and there was an unknown error 9 on iPhone due to disconnect, the first and simplest thing everyone can do is update the phone a second time. Next, we show you step by step how to do this;

  • Install iTunes;
  • Update it on PC;
  • Force restart your iPhone;
  • Hold down the “Power” and “Home” keys, hold until the manufacturer’s logo appears on the screen;
  • Connect the gadget to your computer via USB;
  • In the window that opens from iTunes, select “Update”.

Note that if the attempt to update the device is successful, then the restore starts again. It must be executed, and the data from memory will still be lost. It is possible to restore them later from a backup.

Perform recovery via DFU mode

Similar to the previous method, but there is one difference: before connecting the iPhone and PC, the gadget should be switched to DFU mode.

  • press the Home and Power buttons at the same time;
  • keep them in this position for about 10 seconds;
  • you release the food, and keep the “Home” button so;
  • release, when iTunes detects the smartphone in recovery mode, it’s about 10 more seconds.

Restarting devices

The easiest way is to restart your PC and phone in an attempt to repeat the data recovery. But with this action, the problem is solved only in a couple of cases.

If you have any questions or complaints. please let us know

Using a different PC

The problem of the bug may lie in malicious files or a Windows error on the computer. In order not to “infect” a mobile gadget from it, try using another PC. If you don’t have it at hand, you can contact a special service or a computer club.

Reinstall iTunes

First we install iTunes on the computer, and we already unpack it via the phone.

Disable antivirus and firewall

If the above methods are ineffective, you should try to disable your antivirus software and check the firewall permission to access iTunes files. It is also worth temporarily disabling these same programs on the computer, as they can also interfere with the normal functioning of processes.

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Checking the hosts file

Since iTunes connects to servers via the Internet, due to the same viruses or erroneous user actions, entries in the hosts file could appear that block access to certain IP addresses and domains.

The hosts file is located in the following path. C: \ Windows \ System32 \ drivers \ etc. You can open it with a regular notepad, provided that you are the administrator of your computer.

This is how a clean hosts file should look like.

Change another computer

If iTunes keeps getting error 9, you can borrow a computer from your friend. Then you can try to update or restore your iOS device using iTunes. Alternatively, you can try another computer if you have iTunes error 4013 and other iTunes error codes.

Perform recovery via DFU mode

Similar to the previous method, but there is one difference: before connecting the iPhone and PC, the gadget should be switched to DFU mode.

  • press the Home and Power buttons at the same time;
  • keep them in this position for about 10 seconds;
  • you release the food, and keep the “Home” button so;
  • release, when iTunes detects the smartphone in recovery mode, it’s about 10 more seconds.

Repair error 9 when updating / restoring iPhone, iPad, iPod, iTunes

Most often, this malfunction is hardware, that is, in 90% of cases, the problem lies in a malfunction of the motherboard. Below are statistics on motherboard malfunctions and methods that you can try at home. At the very bottom of the page is a video of one of the fixes for “error 9” on iPhone 5s. You can get a free consultation on this problem.

Common causes of “error 9” by device model:

iPhone 4 / 4s / 5 / 5s: 70%. faulty Flash memory, 15%. problems with the processor, 15%. other malfunctions mat. fees.

iPhone 6/6: 85% CPU problems, 10%. faulty Flash memory, 5%. other malfunctions mat. fees.

iPhone 6s / 6s / 7/7: 60% Flash failure, 30% CPU issue, 10% other malfunctions mat. fees.

All of the above problems are subject to repair in our service center, regardless of the complexity of the problem, including repairs associated with a processor malfunction. The final verdict and cost are announced only after diagnostics by our engineers, since the symptoms are almost the same in almost all cases, and diagnostics by phone is tantamount to fortune telling by the stars 🙂

Error 9 in the iPhone most often occurs during software updates and refers to quite serious failures that the user usually cannot fix on his own. This nuisance is usually encountered when flashing a smartphone, and its insidiousness is that it occurs at the moment when, it would seem, the firmware has completed successfully and the iPhone is disconnected from the USB port of the computer. After error 9 appeared, the iPhone categorically refuses to respond to the owner’s commands and completely turns into a “brick”. How to deal with error 9 and is it possible to solve this problem on your own?

Despite the threatening symptoms, you can try to fix the trouble with error 9 yourself. Very often the computer port is to blame for the failure. To allow the firmware to complete normally, sometimes you just need to change the USB connector to the adjacent one. Often the cause of the error is a poor-quality or faulty connection cord. Statistics show that users using the original iPhone cable to connect to a computer are much less likely to fall victim to error 9. Therefore, one of the possible ways out of the situation may be to replace the cable with a known good one.

Also, the reason may be hidden in the firmware itself. If none of the above methods helped, you can try to start the procedure again, but using a guaranteed high-quality iPhone firmware. Alas, all the described methods of returning the iPhone to life after an unsuccessful firmware do not guarantee success. The operating system of any smartphone is a complex organism, which even a slight deviation from the norm can lead to a failure. That is why experts do not recommend flashing the iPhone on your own without having experience in this matter. The service center employees are guaranteed to successfully perform any work with both the software and the hardware of your device and the smartphone will work for a long time and without any “surprises”. But if the trouble has already occurred and error 9 has appeared on the screen of your gadget, do not be upset, since your smartphone can always be brought back to life in a specialized service center. In most cases, a visit to a qualified Apple repair technician is much cheaper than trying to do it yourself, unqualified repairs. The specialists of the Apple Service Center “Fixing Apples” will easily eliminate error 9 and will do it much cheaper than other workshops.

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