How To Connect The Xerox Phaser 3020 Printer

Features of the printer design

All Xerox Phaser 3420 printer electronics are located on a single-board controller, which can be accessed by unscrewing two screws on the back of the printer.

How To Connect The Xerox Phaser 3020 Printer

The board has two DIMM slots for memory expansion with additional 100-pin SDRAM modules of 32 MB, 64 MB or 128 MB (up to 144 MB in total).

Below the LPT port is a connector for initializing additional paper feed trays.

A few words about the implementation of the paper feed mechanism in the Xerox Phaser 3420 printer. As you can see in the diagram below, the path for single-sided printing is quite SIMple, however, paper through is excluded; this is most likely why the maximum media density for this model is limited to 163 g / m².

The principle of operation of the Xerox Phaser 3420 printer in duplex mode, which is standard on this model, is shown in the diagram below; visually, the speed of the printer with the duplex settings is quite high. The model vigorously seals the back side of the sheet, it is worth noting separately that in the printer settings it is possible to set the “flip” letter on both the wide and narrow sides.

Xerox Phaser 3420 Monochrome Laser Printer

Recently, one of the most characteristic trends in the monochrome laser printing market can be called without exaggeration the emergence of an increasing number of compact, inexpensive models, along with high printing speeds, offering a wide range of interfaces and two-sided automatic printing as standard. One of these versatile solutions is the recently launched monochrome Xerox Phaser 3420, which is positioned by the company as a versatile printer for small workgroups of up to 5 people, as well as a powerful personal device “for home and office”. It is difficult not to agree with such a wording, however, I can add on my own that the high speed of model printing ?? Up to 20 A4 pages per minute, combined with a monthly resource of up to 50 thousand pages, in some cases can successfully meet the needs of a much larger office.

Xerox ?? The founder and one of the old-timers of the personal laser printing market, the owner of a significant number of key patents in this area. Recently, Xerox has been pursuing a consistent policy of manufacturing its new products at the manufacturing facilities of its OEM partners; however, as explained in the company, drawing analogies between printers with SIMilar characteristics from other companies is often incorrect, since the production and certification of Xerox products is governed by internal high standards of the company.

Phaser 3420 Model Reviewed Today Sits between the SOHO Phaser 31xx family of printers and the more powerful workgroup model, the Phaser 3450, in the Xerox monochrome printer lineup, with output up to 24 A4 pages per minute. First, let’s take a look at the characteristics of the Phaser 3420 declared by the manufacturer.

Printout test chart IT-8

Fragments of the table, PS, 1200 dpi mode, 4x magnification (real width of the fragment ?? 20 mm)

1: 1 scale table, PS, 1200 dpi, 1.3x magnification

The above fragments of the printout of the test raster table with the maximum resolution clearly show all the capabilities of the printer in this mode.

Setting a lower resolution for printing causes a natural coarsening of the screening mode, which is clearly visible in the fragments below, however, the quality of filling and the uniformity of the output remain at the level corresponding to the declared.

It is also worth noting that the 1200 dpi mode, in my opinion, differs slightly from the 600 dpi settings ?? Visually at least. So for most office work, we can safely recommend setting the universal resolution of 600 dpi by default as the most popular for the output of most documents. Raster printing in draft mode brought a corresponding decrease in the output quality, however, the images were still quite decipherable.

Fragments of the table, PCL6, 300 dpi mode, 4x magnification, (real width of a fragment is 20 mm)

1: 1 scale table, PCL6, 300 dpi, 1.3x magnification

Printing of vector fragments and raster

The draft mode of printing, used in the output of vector elements, also turned out to be at its best, at least the detail of the elements of the test table suffered slightly. The draft mode can be safely recommended for internal, truly “draft” prints, since with a significant, noticeable toner savings, print readability remains at a very high level.

Testing technique

The general technique for measuring the qualitative and quantitative characteristics of laser printers is summarized in this material:

Printer settings. Printing process

The LCD panel for controlling the modes of the Xerox Phaser 3420 printer has a 2-line design that is quite familiar to models of this class. By manipulating the control buttons, you can change most of the printer settings without referring to the print driver settings, plus, print a control page and current model settings.

The most intuitive is the settings for the Xerox Phaser 3420 printer when working with the PCL6 driver. A fairly familiar set of driver tabs for this class of printers allows you to configure everything necessary for printing, including media settings, duplex and quality modes.

It is interesting to note that Xerox refused to implement the toner saving mode, widely declared by other companies, and to give preference to the introduction of a single additional “draft mode”. As shown by the test results below, this tactic is quite justified and will definitely find its fans.

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The “Malfunctions” tab without further ado, offers you a printout of information on a question of interest to you. However, all this is also detailed in the “User’s Guide” supplied with the printer. On the same tab there is a jump to the CentreWare IS junk, as well as a direct jump to the Xerox website.

PostScript settings look much SIMpler, however, using the “Advanced Settings” tab, you can set any parameters necessary for full use of this driver.

Because the Xerox Phaser 3420 printer we tested was not shipped with a LAN controller, there was no extensive validation of the network utilities that came with the printer. However, this does NOT mean at all that the model is not ready to work in the network: on the contrary, connecting to one of the PCs in the network and then giving the printer the status of a distributed resource allows you to use it as a full-fledged network model.

With the built-in web server, when using the CentreWare Internet Services (CentreWare IS) utility that uses TCP / IP to communicate directly with the printer’s web server, you can change the printer’s IP address, perform remote diagnostics, monitor printer and supplies status, troubleshooting information, access to software updates, and technical support.

Font printout

Printout of the check phrase in Times PCL6 font, 4x magnification, 1200 dpi mode

The Xerox Phaser 3420 will traditionally evaluate text printing for most modern monochrome laser printers in this price range: characters are output excellently, toner coverage is even, in a word, without any remarks. Below are fragments of the printout of fonts in the most commonly used resolution of 600 dpi.

Printout of the check phrase in Times PCL6 font, 4x magnification, 600 dpi mode, True Type “as vector”
Printout of the check phrase in Arial PCL6 font, 4x magnification, 600 dpi mode, True Type “as vector”

The most interesting was testing the capabilities of the Xerox Phaser 3420 when printing text in draft mode. Well, it should be noted that despite a significant reduction in toner consumption, the print quality remained at a high level, sufficient for comfortable reading of text starting from 8 point size.

Printout of a check phrase in Times PCL6 font, 4x magnification, draft mode
Printout of a test phrase in Arial PCL6 font, 4x magnification, draft mode

Printout of vector fragments Also does not need any special comments, although, oddly enough, the quality of the raster fill output seemed to me somewhat more uniform in the 600 dpi mode than in the maximum 1200 dpi.

First meeting. Unpacking, connecting, installing cartridges and software

The complete set of the Xerox Phaser 3420 printer is quite standard: the printer itself, a cartridge with starter toner filling (for 5 thousand copies), a disk with printer drivers for network utilities and documentation, USB and power cables, printer installation guides. The model has a modern office design with smooth but clear body lines.

The print cartridge is inserted into a slot accessible after opening the top cover of the printer. Replacing the cartridge is very SIMple and can be done even by a user who is far from the intricacies of maintenance.

The printer is supplied as standard with a 500-sheet standard tray.

Or use the multi-purpose tray to handle all types of media supported by your model:

The driver installation process is initialized after starting the supplied CD-ROM; after choosing a suitable language, a page with a complete list of contents opens in front of you.

The Xerox Phaser 3420 printer presented for testing was tested in conjunction with a system running Windows XP, with both the PCL6 driver and the PostScript emulation version.


Xerox Phaser 3420 is a fairly productive laser printer with support for emulation of the most “popular” PLC6 and PostScript languages, high print speed, excellent monthly resource for this class of models, very capacious ?? Up to 10 thousand copies (at 5% coverage), cartridge; optional paper feed trays.

Among the obvious advantages of the model, we can mention ample opportunities for remote management and administration using the CentreWare IS utility. The second plus of the model is the integrated duplex module, supplied as standard.

Of course, one cannot fail to mention solely the marketing convenience of working with Xerox. Xerox representation in our country ?? One of the oldest among IT companies, a network of service centers and authorized partners is also one of the most branched.

At the end ?? An equally small observation from life: as a rule, the beginning of Russian sales of a certain printer model from Xerox means the automatic (to the envy of other suppliers) the appearance of consumables in retail. Of course, this is NOT an advantage of the Xerox Phaser 3420, but in certain cases it can become quite a weighty criterion when choosing a suitable printer.


  • High print speed
  • Duplex as standard
  • Easy to control the printing process
  • Optional equipment with paper feed trays with a total capacity of up to 1100 pages

Review and testing of the Xerox Phaser 3020 printer

recently, we have developed a new methodology for testing printers and MFPs, so in the future we will try to actively replenish the section dedicated to office equipment and other peripherals. The first test subject to undergo “severe tests” was a monochrome laser printer, released under the Xerox brand. It is unlikely that this company needs special advertising. With 75 years of history, 140,000 employees and offices in more than 180 countries, it is one of the leading manufacturers of office equipment worldwide.

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The company’s product range is in line with its ambition. Many devices are produced under the Xerox brand, ranging from conventional printers and scanners for personal use and ending with professional solutions for industrial printing. Let’s hope that someday such “monsters” will appear in our test laboratory. Now let’s consider a more affordable printer. Xerox Phaser 3020.

It belongs to the class of inexpensive and compact laser devices, which are primarily aimed at use in the home or small office. In other words, the new product will be in demand where the monthly load does NOT exceed 10,000. 15,000 prints.

The Xerox Phaser 3020 replaces the popular Xerox Phaser 3010 model, in comparison with which it acquired more powerful hardware: the processor speed increased and the memory capacity increased to 128 MB. In addition, the new product has a built-in Wi-Fi module. This means that now you can send documents to print directly from smartphones and tablets. Previously, this function was only available for more expensive solutions.

Packaging and delivery set

The Xerox Phaser 3020 printer is shipped in a medium box that will securely protect its contents during transport. The packaging itself is distinguished by a fairly high-quality printing and good information content.

The delivery set is quite standard for this type of printers and includes everything you need that the user may need while connecting the Xerox Phaser 3020 and its further operation:

  • Power cable;
  • USB cable (standard 2.0);
  • Instructions in several languages;
  • CD with documentation and software;
  • Toner cartridge.


Model Xerox Phaser 3020 has relatively small dimensions (331 x 215 x 188 mm) thanks to the use of folding trays, so it can easily fit on a desktop next to the monitor or on a small nightstand. The printer weighs only 3.37 kg. The body panels are made of thick matte plastic, which are much more practical than the glossy surfaces sometimes found in devices of this kind. The build quality is also pleasing: nowhere does anything creak or stagger, and the trays open without any effort.

The Xerox Phaser 3020 does NOT claim to be a design solution. The scope of this model is home and small office, so the main stake here is made on such parameters as practicality, ease of maintenance, acceptable print quality and, of course, an affordable price.

The body assembly is quite standard as for inexpensive laser printers: paper is inserted into the lower flap tray, and printed pages come out of the slots on the top cover. Only one-sided printing method supported.

The top tray can be unfolded if necessary. According to the specification, it can hold up to 100 pages.

The paper feeder holds 150 sheets. It is made in the form of one section with a movable slide, which fixes the pages in the tray. The Xerox Phaser 3020 can print on paper sizes 127 to 356 mm in length and 76 to 216 mm in width. For the most popular sizes (A4, A5, B5, Letter, Executive), there are special notches on the inside of the input tray cover to help you quickly position the slide into position.

The printer correctly handles paper of different weights (from 60 to 163 g / m2), so it will be possible to print not only office documents, but also various postcards, envelopes, stickers, congratulatory letters, film slides, etc. The declared speed of work is 20 pages / min. Note that the delight of the paper is smooth, without distortions. There are no problems with the output of the printed page either. By the way, the Xerox Phaser 3020 has the option of single sheet feeding, which sometimes was NOT enough in its predecessor, the Xerox Phaser 3010.

The cartridge compartment is accessed by opening the top cover. At the same time, the element itself slides along special grooves. Thus, the procedure for removing or replacing the cartridge will take a few seconds and can be carried out by the user of any skill level. This is also the big advantage of printers like the Xerox Phaser 3020 over professional solutions: they do not require any special knowledge or skills to maintain them.

The Xerox Phaser 3020 is configured through the driver and accompanying software. A separate screen with a menu and full navigation is not provided here. On the other hand, in a mass-market device, none of this is required. Indeed, in most cases, the configuration of a home printer is carried out on the “just set up and forget” principle.

In this regard, of the control elements on the body there are only two buttons: the lower one is responsible for turning on the printer and “waking it up” from sleep mode, and the upper one (“WPS”) allows you to automatically connect to an existing wireless network. Yes, here is such a pleasant surprise for users from Xerox. The Xerox Phaser 3020 has a built-in Wi-Fi module (IEEE 802.11 b / g / n standard), so a print job can also be sent wirelessly, which is a very popular option nowadays.

There are also two indicators next to the buttons. The top one starts dead when the toner level is low and glows continuously when the cartridge is completely empty. The lower one lights up in the event of some system error or technical malfunction (for example, if the power supply was lost during the printing of a document or a letter of paper “jammed”).

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The Xerox Phaser 3020 is connected to a computer using a standard USB 2.0 cable. The connector itself is placed on the back wall. There is also a power outlet. This arrangement of the interfaces, in our opinion, is quite successful: nothing prevents the cables from being disconnected, even if the device is located near the wall.


Since the novelty belongs to the monochrome type of laser printers, only one black toner cartridge is used for printing. Note that the complete cartridge (Xerox 650N05407) is designed for 700 prints, while the standard (also branded) cartridge is enough for 1500 pages.

Xerox provides a highly developed service to users of its products. One of its items is the home delivery service for refilling the cartridge. If, for example, you run out of toner in the printer, just call the phone number indicated on the tray, and the courier will bring a new cartridge to replace the old one. All this will cost you about 15.


The Xerox Phaser 3020 is supported by all popular operating systems, both modern and legacy:

  • MS Windows. XP / Vista / 7/8 / Server 2003 / Server 2008, Server 2008 R2;
  • Linux OS. all versions;
  • Mac OS X. versions 10.5. 10.9.

When connecting the printer to a computer for the first time, we recommend using a special setup wizard. It will automatically install all the necessary software, initialize the device, and also allow you to set the wireless network parameters.

The driver’s print settings window looks pretty SIMple. Nevertheless, all the necessary options are present here that the user may usually need during work, namely: the choice of page size, number of copies and print quality.

There is also support for toner save mode and the ability to fine-tune the black level. The amount of toner remaining is displayed on the Printer Status tab. By the way, a very useful function.

If the Xerox Phaser 3020 is supposed to be used in a small office as a network printer, we recommend using the proprietary Easy Printer Manager utility, which makes it easy to administer. Of the interesting options, we note the ability to automatically send an alert by e-mail in case of any problems or the need to replace the toner when it comes to an end.


The Xerox Phaser 3020 was tested using a new test methodology for printers and MFPs. An archive with scanned prints obtained during the experiments is available at this link.

The driver provides two standard print quality modes: Standard and High Resolution. The first one allows printing in a “fair” resolution of 600 x 600 dpi, and the second programmatically emulates a mode equivalent to 1200 x 1200 dpi. We also decided to include in testing one more printing method called “Toner Save”, which implies saving toner.

First page out time

The first page out on an unheated printer was 11.3 seconds, which is much less than the stated 19 seconds. After warming up, this indicator decreased to 9 s.

Print speed

Four standard scenarios (for A4 size) were used to estimate the print speed in monochrome:

  • “Text”. a 20-page document with text in Times New Roman, 10-point;
  • “Text of Figures”. a 10-page document with pictures on a half-sheet and text in Times New Roman, 10-point type;
  • “Text in vector format”. a file in vector format (CDR), which consists of one page of text typed in Times New Roman and Arial in different sizes;
  • “Photography”. high resolution black and white photograph, saved in PDF format.

Installing the Xerox Phaser 3100MFP Printer on Windows 10

Installing a Xerox Phaser 3100MFP printer on Windows 10 is not difficult, the problem is getting the scanner to work. Xerox does NOT want to release a software package to support Windows 10 for this printer, and in vain, because fig I’m now buying something from Xerox. And I will not advise others.

In general, the scanner does not officially work on Windows 10. Collateral.

First of all, follow this link and download Windows 7 Drivers and Utilities:

We need the XeroxCompanionSuite_V1_2_5UL.Exe file.

Launch and Install.

We accept the license agreement, Next.

We choose to install only drivers. We don’t need to install applications. Further.

I leave the default path. Further.

It is not necessary to reboot. Will complete.

If we try to scan something now, we will get an error:

Now follow this link and download the Xerox Phaser 3100 Windows 8 x64 Print Driver:

We need the PH3100_x64_v11.0.1.17.Zip file.

Unpack the archive and find it inside the WIALFFV2SCN.Dll file.

Open the list of services:

Find the Windows Image Download Service (WIA) service, stop.

Copy and replace the WIALFFV2SCN.Dll file to the C: \ Windows \ System32 folder.

Start the Windows Image Download Service (WIA) service.

Trying to scan something.

There is a possibility that Windows will then restore the DLL to the old one. You can replace the file somehow differently. But I’m too lazy to figure it out.

After updating Windows ran into error:

Stopped Windows Image Download Service (WIA) service again, replaced dll file, started service. Everything worked.