iPhone stuck while transferring data

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iPhone 11/12 is stuck on ‘Preparing to transfer’ message, what to do

If you have become the proud owner of the newest iPhone 11 Pro, then most likely the first thing after buying you organized the transfer of all your data from your old device to it. On devices with iOS 12.4 and above, it is possible to perform an iPhone migration to transfer data directly. Recently, however, users began to complain on the Web that when trying to transfer all data to a new iPhone wirelessly, the device freezes on the screen with a loading icon and the message “Preparing to transfer.” At the same time, it is impossible to fully use either the old device (since the new one has already been activated) or the new one (since it is frozen). If you find yourself in the same situation, then in our article you will find several tips that will help you solve this problem.

Tip 2. Check the terms of use of devices

Both of your devices must be connected to a power source during the entire process of transferring data from your old phone to your new one. over, they must be next to each other. A slight shift in the course of data transfer, in your opinion, may cause iPhone 11 Pro to freeze on the current screen, as the device will try to determine if there is a connection with the old phone. Try not to touch the devices again and patiently wait for the completion of the running process.

Tip 1. Check your Wi-Fi connection

The success of transferring all data wirelessly from one iPhone to another directly depends on the quality of the network to which you are connected. If the network you are using transmits data at a low speed or if it is congested, then the data transfer process may fail.

In this case, you can use the following ways to correct this situation:

  • suspend all processes using the Wi-Fi network to free it up for this operation;
  • postpone the data transfer process until the network becomes stable and high-speed;
  • use cable connection to transfer data from old iOS device to new iPhone 11 Pro.

Tip 3. Fix possible operating system errors

If you are looking for the best solution that will allow you to get rid of the error on the iPhone 11 Pro stuck on the “Preparing to transfer” message as quickly and without data loss as possible, then you can use a third-party program to fix iOS system crashes.

Using the ReiBoot utility, you can fix any malfunction that occurs during the operation of your iPhone, including freezing during the transfer of data from an old device. When using this program, all files on your device will remain intact, and you can continue the process of transferring the necessary data again. In addition to this situation, ReiBoot may be useful to you in other situations, for example, when iTunes crashes, when applications do not work correctly on iPhone or iPad, when the black screen of death appears on iOS devices, and in many others.

To get rid of iPhone 11 Pro stuck on “Preparing to transfer” message using the program, follow the accompanying step-by-step guide.

Step 1 Download the installation file of the program from the official site of the Tenorshare developer. Then install the program on your PC / Mac. After successful installation of the program, launch it by clicking on the program icon on your Desktop. Next, connect your iPhone 11 Pro to your computer using a USB cable.

Step 2 In the main menu of the program, select the “Start” option located in the middle of the window.

Step 3 In the new window, click “Deep repair”. By default, the program is set to Standard repair. In this window, you can select “Deep repair”. Please note that with deep scanning, the safety of device data is no longer guaranteed. Therefore, we strongly recommend that you first make a backup copy of all data on your iPhone, so that you can later be able to restore all files from it.

Step 4 After downloading the required files, click on the “Fix Now” button. Wait for the process to complete. Attention: during this process, do not disconnect your device from the computer! After that click on the “Finish” button. You can repeat this operation also with your old iPhone, and then restart the process of transferring data from it to iPhone 11 Pro.

If you don’t know how to use the wireless transmission function, watch the video below.

So, in this article, we have presented you with a few simple steps that you can take in a situation if, when transferring data from an old iPhone to a newly purchased iPhone 11 Pro, the process is stuck at the “Preparing to transfer” message. Leave your Комментарии и мнения владельцев under this article about what method helped to solve this problem for you, and also share your own ideas and suggestions!

Difference between soft and forced reboots

If you see malfunctions in your smartphone, do not panic and immediately run to the service, most problems are solved by restarting the device. There are two ways how to restart iPhone X:

  • With minor lags, for example, freezing of Internet pages, videos, files not working properly. In this case, the smartphone is turned on and functions, responds to pressing, but not always with a delay. To close background applications, just hold down the lower volume button and swipe on the slide that came out on the screen. This method “cures” many diseases iPhone 10.
  • But with glitches of the OS or interface, you have to take other measures. The way to force restart iPhone X allows you to restart the system and fix problems with improper charging or software malfunction.

If iPhone 10 isn’t responding to buttons or restarting doesn’t work, try resetting your smartphone to factory settings. The so-called flashing can be easily done by yourself via iTunes. Connect the device to your computer and use the program to go through the recovery procedure. However, all content and personal information will be removed. To avoid serious losses, it is recommended to regularly back up your files to the cloud.

How to force restart iPhone X if it freezes?

Fans have greeted the arrival of Apple’s new flagship, the iPhone X, with enthusiasm. To make the smartphone bezelless, developers had to tinker with the body and materials, and also remove the Home button. Refreshed design dictates new rules on how to use the touchscreen, and how to restart iPhone 10.

READ  The connected device does not work iPhone

Even an expensive smartphone malfunctions: freezes, does not turn on for a long time after discharge, does not open applications or crashes from one page to another. The reasons for lags can be incorrectly installed software, unlicensed firmware, viruses, or just a hardware failure.

Hard reset iPhone X

Another way to restore the functionality of the gadget is to reset the RAM. To do this, you need to hold down the Power button until the shutdown menu appears. Then we press and hold the virtual Home until the moment, until you are thrown onto the desktop. Such procedures are recommended to be carried out every 2-3 weeks. A forced restart is only possible with the physical buttons. If they fail, only the uncle from the service center will help out.

Hard reset iPhone X involves three operations:

  • hold down the volume up key and immediately release;
  • then press the volume down button;
  • hold the power button until the lock screen appears.

Thus, the Home function has moved to the volume keys. Such a restart of the iPhone X may seem difficult only at first glance, 2-3 rehearsals. the skill has been worked out. The absence of the usual physical Home key did not affect the usability of the device. Hard reset iPhone X is more difficult by 1 button.

How to restart iPhone if it freezes

iPhone is the most popular smartphone in the world. A huge number of the planet’s inhabitants literally rave about them. The demand for this electronic device is higher and higher every year. This is what determines the constant records of sales of iPhones.

Due to the fact that the iPhone is a technically complex device, it is prone to certain glitches. There is nothing strange in this, since difficulties occur with almost any technique. The most common problem when using these smartphones is freezing, the reasons for which are many.

A slowdown or even freezing of an Apple product can happen in a variety of situations:

Often the reason for freezes can be the replacement of the firmware, which can “not weak” weird. Although installing the standard firmware version on this device may cause it to freeze. In short, the iPhone freezes and many of its owners simply have no idea what to do with it.

It is important to know what you can do when your Apple smartphone freezes. There are several effective ways that, in most cases, will revive your favorite communicator. Crashes happen on almost all operating systems, and iOS is no exception.

Basic signs of device freezing. not responding to keystrokes, as well as touching the communicator’s sensor.

Many active applications

Often, iPhone freezes are associated with a huge number of active applications that noticeably load the processor and RAM. In this case, you need to remove the most resource-intensive applications.

return to the desktop by pressing the Home button, and then press the Home button twice. This will display a list of active applications;

press and hold the icon of the frozen program;

at the beginning of the jitter, you must press the action confirmation key;

double-click the Home button and re-launch the application.

Jailbreak installed

Jailbreak installed on iPhone often causes the device to freeze. Recovering your device after jailbreak will take place without complications with the help of DFU. In general, there is no potential danger in these actions if they are implemented correctly. the iPhone turns on normally, functions, does not slow down and does not crash.

Incorrect iOS update

Each iOS update, despite the assurances of the manufacturers, carries certain hidden threats. Of course, the most key errors are corrected in it, the speed of work is also significantly higher than in the previous version.

iphone, stuck, transferring, data

However, despite the fact that the overall performance of iOS has not changed much, many owners of Apple smartphones complain about frequent freezes.

Updating iCloud settings using a computer

If you have a Mac Book, you can connect your iPhone to it and select check for updates from the main menu. After that, you will be prompted to update. Thus, iCloud will automatically update the smartphone settings and you can use it without any problems.

If you have a regular computer, you can also install iTunes and go to the Help menu. In this section you can find the section for checking for updates for the program itself. It is important that the program is also updated to the latest version before producing the above versions as described similarly for the Mac Book.

What to do if iPhone freezes while updating. force restart

We are considering a situation when the iPhone is frozen and the smartphone does not make any calls to action, such as the requirement to connect to iTunes. In cases where the image on the device screen froze, a banal forced reboot can help.

To do this, you need to simultaneously hold down the Home and Power buttons and hold them until the Apple logo appears on the screen. Depending on the severity of the failure, the frozen picture may be replaced by the same icon for connecting to iTunes and this means that the new version of iOS, unfortunately, could not be installed correctly.

Installing iCloud on Mac in OS X and other PCs

In order for the data storage service to work on an apple computer, you need to go to the system settings and fill in the information of the identification number and its password, then just log in.

For those who use computers from other manufacturers on the Windows platform, you need to install a number of programs:

  • Your operating system must be no older than 7;
  • Cloud storage version 4.0;
  • iTunes 12;
  • Outlook 2007 or later

What’s New in iCloud Drive | Knowledge base

Sometimes updating the iCloud settings takes a very long time, or it completely freezes in place and nothing can be done. But there is a way out, how to solve the problem with the update, but first we will tell you about the reasons due to which this problem occurs:

  • Probably, your disk space is full and the update has nowhere to boot;
  • There are problems with the stability of the Internet. To update the settings, a permanent connection to the network is required and performing this procedure without a permanent Internet is not recommended;
  • Low battery power can also cause the update to fail;
  • The extreme reason is that Apple’s servers have crashed. This also happens, especially when the update has just been released. Therefore, do not rush to update.

So, now that we know the root causes of the problem, we can move on to a solution. But we warn you right away. in some cases, you may need a PC with iTunes or iCloud installed, and for what we will tell you below.

Updating iCloud settings takes a long time what to do

As you already understood, there are a lot of reasons for the problem and it will not be possible to check all points without a computer at hand. Therefore, the first step is to cancel the update through an emergency restart. What needs to be done?

Press the volume up button and quickly press the volume down button. Then immediately hold down the shutdown button until the Apple logo appears on the screen.

After that, the AppleID may ask you to log in again, but we recommend that you skip this point. The same can happen during an update. You will be asked for authorization data and you should choose not now. Provided that there are no problems with the above points, you can try to update the iCloud settings again. Otherwise, if the problem is not resolved, then you should use a computer.

Use Quick Start

You can use an iPhone or iPad already running iOS 11 or later to automatically set up a new device. This process takes both devices, so make sure you pick a time when you won’t need to use your current device for a few minutes.

READ  How to set up sound on iPhone 11

What to do if iPhone is frozen

Freezing is a problem that any computer technician faces. At some point, one of the programs begins to behave incorrectly or conflicts with another program, and as a result, the entire device is inoperative. This situation is called freezing.

iPhone is also prone to this issue and may freeze from time to time. Usually, when the iPhone freezes, it refuses to turn off or restart, which confuses the user. Most often old models freeze, such as iPhone 4, 4s, 5, 5s and 6. But sometimes even iPhone 6s and 7 users face freezes.

If you find yourself in such a situation, then this material should help you, here you will learn what to do if your iPhone is frozen.

iPhone frozen and won’t turn off or restart

Usually, if the iPhone freezes, users try to turn it off or restart using the standard procedure, namely by long pressing the Power / Lock button. Unfortunately, in most cases, when the iPhone freezes, this shutdown method does not work. iPhone keeps running and running frozen applications no matter how long the user presses the power button.

But, the iPhone has an alternative shutdown method that bypasses the iOS operating system. Due to this, this shutdown method works even on tightly frozen devices. The method consists in simultaneously pressing the Home button and the Power / Lock button.

The Home and Power buttons must be pressed simultaneously and held until the frozen iPhone turns off. After turning off, you need to wait a few seconds and make a short single press on the power button. After that, the iPhone will turn on and start working normally.

iphone, stuck, transferring, data

iPhone 12 Pro Max, 11 Pro Max, XS Max, X & XR Stuck on Transferring Data About 1 Minute Remaining

It should be noted that the key combination “Home Power” is also responsible for taking a screenshot. But, to get a screenshot on these keys, you need to press literally for 1 second, if you hold the keys longer, then the anti-freeze protection will work and the iPhone will reboot.

If you have an iPhone X or newer, then you need to use the new reboot method.

iPhone freezes when turned on

Pressing the Power On Home buttons at the same time allows you to turn the device off and on in any situation. However, this procedure does not guarantee that the iPhone will not freeze again during the startup process.

If your iPhone freezes before the device is fully loaded, then you can use the recovery mode called “Recovery Mode”. With it, you can restore your iPhone to its original state and bring it back to life. But, it should be borne in mind that this procedure is equivalent to a factory reset and leads to the deletion of all user data.

In order to enter Recovery Mode on iPhone and perform recovery, you need to do the following:

  • Turn off your iPhone and wait a couple of minutes for all programs to finish their work. If the iPhone does not turn off in the standard way, then you can resort to the combination “Turn on Home” described above.
  • Then you need to press the “Home” button and without releasing it, connect the iPhone to the computer via the Lightning cable.
  • Once connected, keep holding the Home button until the iTunes logo and cable image appears on the iPhone.
  • Now you need to release the Home button and start iTunes on your computer.
  • In the iTunes program, you need to go to the iPhone settings and click on the “Restore iPhone” button.

Thus, you can solve the problem with the iPhone freezing during startup, but, as already mentioned, for this you will need to donate all user files. You can read more about Recovery Mode in our article on resetting iPad to factory settings.

Also on Apple devices there is a so-called DFU mode or Device Firmware Update. If recovery mode does not help, then you can try to enter iPhone into DFU mode and try recovery again.

What to do if iPhone freezes while updating. force restart

We are considering a situation when the iPhone is frozen and the smartphone does not make any calls to action, such as the requirement to connect to iTunes. In cases where the image on the device screen froze, a banal forced reboot can help.

To do this, you need to simultaneously hold down the Home and Power buttons and hold them until the Apple logo appears on the screen. Depending on the severity of the failure, the frozen picture may be replaced by the same icon for connecting to iTunes and this means that the new version of iOS, unfortunately, could not be installed correctly.

What to do if iPhone freezes while updating

Despite the seeming glitchiness of the iPhone, iPad and iPod touch, even Apple mobile devices can freeze when updating, especially if you follow the development of new versions of iOS and always install the latest tested builds for yourself. In this guide, we will tell you what to do if the iPhone freezes during the update and how to bring the device back to life on our own.

An iPhone, iPad or iPod touch freezing when installing a new version of iOS, or rolling back to one of the available previous builds, can be caused by a number of reasons. At the same time, the saddest thing is that the user, for his part, can influence the installation process to a minimum. he just needs not to disconnect the device and not disconnect it from the computer if the firmware is installed via iTunes.

But after the failure happened to the owner of the mobile device, you can perform a number of actions aimed at saving the gadget in distress. It is recommended to start with the simplest.

What to do if iPhone freezes while updating. restore smartphone via iTunes

If a forced restart did not help fix the problem, or a notification appeared on the screen about the need to restore the smartphone via iTunes, we have no other choice but to connect the device to the computer for subsequent recovery.

The recovery process is straightforward:

Connect your iPhone, iPad or iPod touch to your computer and launch iTunes

If the device has not yet been entered into recovery mode, hold down the Home and Power buttons until the iTunes icon appears on the screen (as in the image below)

Click on the “Update” button, confirm the start of the operation and wait for it to end

Important: If you update, you will try to reinstall iOS without losing data. If you choose to restore, then all content and settings will be erased.

Note: the process can take quite a long time, since initially iTunes will download the required version of iOS from Apple servers.

Once the restore process is complete, the latest available version of iOS will be installed on your iPhone, iPad or iPod touch.

How to Hard Reset iPhone without Button

New iPhones don’t have a Home button. Namely. on the iPhone X, iPhone XS / XS Max, iPhone XR, iPhone 11/11 Pro / 11 Pro Max. But even for them, you can perform a forced restart if the iPhone does not turn on, and the apple is on.

The process is a little more complicated than for older models.

iphone, stuck, transferring, data
  • Press the volume up button and release it.
  • Then press the volume down button.
  • Hold the power button and hold it until the screen goes out (the Apple logo disappears) and the device starts to reboot.

Using Recovery Mode if iPhone won’t turn on

In order not to lose information on the iPhone, you can try using the recovery mode, aka Recovery. This method is most effective if the problem occurs after an unsuccessful system update. The smartphone will reinstall iOS without erasing your personal data.

  • Connect iPhone to Computer Using Lightning Wire.
  • If you have an iPhone 7 or older, press the Power and Volume Down buttons at the same time. If the older iPhone is the Home and Power key.
  • Wait for the notification that the smartphone is put into recovery mode, and follow the advice on the PC screen.
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What to do if iPhone is frozen on apple

After updating or rebooting, it may happen that the iPhone freezes on the apple and does not turn on. How to solve this problem and start the smartphone again, read our article.

The long-awaited iOS 13 update has recently been released. we talked about its main features in a separate article. Sometimes an upgrade carries not only cool features, but also a bunch of bugs. Sometimes installing an update leads to the fact that the smartphone freezes at the boot screen and does not want to turn on. Also, this problem may occur after restarting the device. Sometimes iPhone freezes when connected to PC or unsuccessful Jailbreak. what is it, read here.

Less commonly, the problem occurs due to the hardware. usually after an unsuccessful or self-repair. To prevent such a sad outcome, we advise you to use only the advice of Apple Authorized Service Centers.

Fortunately, in many cases, everything is easy to fix on your own without contacting a service. We will show you a few proven ways to help revive the iPhone, which turns on and off before the apple.

Hard restart when iPhone won’t turn on and apple is on

Turn it off and on again. this method helps in most cases, not only with broken iPhones, but also with PCs, routers and mobile gadgets. The process for starting Hard Reset depends on your iPhone model.

How to Force Restart iPhone with Home Button

Older iPhones are still equipped with a Home button. these are all devices from the first iPhone to the iPhone X. The most popular of them are: iPhone SE, iPhone 5 / 5s, iPhone 6 / 6s / 6 Plus / 6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus.

  • If you have a sixth iPhone or an older model, to restart, you need to hold down the Home button and the power key for about 10 seconds until the apple icon disappears from the screen. Also it shouldn’t blink.
  • If you have an iPhone 7 or older, press and hold the Volume Down and Power buttons at the same time until the white manufacturer logo disappears.

During the reboot, the phone will restore all disturbed processes and start up normally. Remember that after this you will need to enter the password from your Apple ID account.

Recovery via DFU mode

In case your iPhone does not turn on, the apple burns and goes out when you reboot, there is a special firmware update mode, also known as DFU (Device Firmware Update) mode. When it is a forced rollback of the system, error diagnostics and emergency device update.

If the option with reboot and recovery did not help you, then DFU will become a kind of “plan B”. We still do not recommend starting with it. try Hard Reset and Recovery first, and if nothing works, proceed to recovery via DFU.

DFU mode works mostly on older iPhones. Here’s how to turn it on.

  • Connect iPhone to PC using iTunes.
  • Press the Power and Home buttons at the same time, as if rebooting, and hold them for ten seconds.
  • Release the Power key, but hold Home until iTunes displays a message that the smartphone has entered DFU mode.
  • Follow the on-screen instructions to reset iPhone settings.

Unlike the Recovery mode, the DFU works with the screen off, on which no icons are displayed. All data will be deleted from the iPhone during the firmware update; you will have to re-enter your Apple ID and adjust the iOS settings. To avoid losing important files when you reset your device, save them in advance to another medium or in the Apple cloud. We wrote more about backup in a separate article.

Contact service

If the tips above didn’t work for you, it might be a hardware issue. Have you recently repaired your iPhone with a questionable service? Or maybe they tried to replace something inside the device themselves, but after the repair there were extra parts left?

If you bought a gadget recently, you can contact Apple support and take advantage of the warranty. If the device is more than a year old, you should find a reliable service center and show the device to specialists. Read more about iPhone repair. on the manufacturer’s official page.

Order a repair at the “X-Repair” service center

If restarting your iPhone did not help you, contact our service center “X-Repair” at Arbatskaya or Bagrationovskaya for help. Wizards will diagnose the phone for free and repair it with high quality. You can also use the courier call service. Our employee will pick up the broken device right from home or office. You will receive the repaired equipment back as soon as possible.

How to turn off iPhone

If the iPhone XS is your next phone after the mechanical Home button, the shutdown method will be unfamiliar. In this model, you need to hold down the power and volume keys until the confirmation window is displayed. Move the slider and the phone turns off.

Another way to turn off any iPhone is with the Power Off feature. Finding it is easy. Go to the menu “Settings”. “General”. “Turn off”.

If the iPhone does not respond to your actions, contact the X-Repair service center. Our masters will quickly and efficiently eliminate any malfunction.

Restarting iPhone XS

First you need to turn off your phone in one of the usual ways. For example, select the “Disable” function in the menu. After a while, after the screen is completely turned off, you need to hold down the power button of the phone. The Apple icon will appear. and after a while the iPhone will boot up. Immediately after switching on, the phone may “slow down”. Therefore, it is better to wait a little before using it.

Reboot with non-working mechanical keys

iPhone with broken buttons can be restarted using AssistiveTouch. The function also allows you to control the phone by gestures, without using mechanical keys, and flexibly customize the control for yourself.

To reboot your phone in this way, you need a computer and a USB cable. If you don’t have a cable, a computer, and buttons don’t work, you won’t be able to turn on your iPhone.!

To enable the function, you need to go to the “General”. “Accessibility”. “AssistiveTouch”. “On” To turn off the iPhone, you need to open the AssistiveTouch menu that appears, select “Device”. “Screen lock” (hold down, the “Turn off”, “Cancel” buttons should appear), confirm the shutdown. After that, connect your phone to your computer using a USB cable.

How to Force Restart iPhone XS?

  • press the volume up key (1);
  • press the volume down key (2);
  • keep the power button pressed until the restart starts (3).

How to Fix iPhone Data Transfer Stuck on Time Remaining About 1 Minute

What to do if iPhone XS freezes

This article will give you an idea of ​​how to shut down and restart your iPhone XS. The instructions are also suitable for any phone with iOS 12th version. If you still cannot solve the problem, contact the X-Repair Center. Our technicians will be able to diagnose and fix any breakdown in your phone.

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