iPhone won’t connect to computer

Table of Contents

Reset all settings on iPhone

If the iPhone still won’t connect to the computer after you try all the resorts above, you can try to erase all settings on the iPhone. However, you should be aware that this will delete all your personal settings and data from your device. So just in case, it’s best to back up your iPhone first.

To erase all settings on iPhone, go to “Settings” “General” “Reset” “Reset All Settings”, all settings on your iPhone will be deleted.

iphone, connect, computer

iPhone won’t connect to computer. reset all settings on iPhone

Update USB driver

This is the most helpful way to fix “My Computer or Mac does not recognize my iPhone” problem, especially for Windows users. After installing iTunes, the USB driver should be configured automatically, but you can update the driver status manually if you still have problems.

To update a device driver, simply go to the Device Manager on your computer and look for the “Unknown device” option. You can find Device Manager by clicking on the Start button and typing “devmgmt.msc”, or you can find it in Control Panel and clicking on Device Manager. Now right click on the unknown device and select the “Properties” option. Find the disc tab at the top of the following windows and then click the Update Driver button.

My iPhone won’t connect to my computer. update your Apple device driver

Updating and reinstalling iTunes

Most of you have iTunes installed on your computer to connect your iPhone, right? Sometimes the iPhone cannot be detected by the computer due to the old version of iTunes. Apple also recommends updating to the latest version of iTunes to address potential issues. On the other hand, if you already have the latest version of iTunes installed, try uninstalling it and reinstalling it from the new download. This can fix system crashes that prevent your iPhone 7/6/5 from connecting.

My iPhone won’t connect to my computer. update iTunes

Restart iPhone and Computer

Most connection problems can be resolved with a simple restart, as this can fix errors that appear suddenly, including the one you currently have.

To restart iPhone, press and hold the Power button for three seconds, after which you will see a slider to turn off iPhone. After that, press the Power button again to restart your iPhone.

Fix iPhone won’t connect to computer. restart iPhone and computer

To restart your computer you have to unplug your computer because basically the whole computer won’t shutdown properly if you just shut down your computer by pressing the power button.

After restarting iPhone and computer, try to connect iPhone to iTunes again.

iPhone won’t connect to computer? Find out how to fix

Conclusion: iPhone won’t connect to computer and iTunes? Check out this post and get quick solutions to fix iPhone won’t connect to computer.

iPhone won’t connect to computer? How to fix?

“My iPhone 6 plus will not be recognized as a device on my PC. I can’t sync with anything to add music or any kind of iTunes media that doesn’t load right away on my iPhone. My phone will charge, but my computer won’t Give a hint saying the device is connected. This is not a driver issue because I was already troubleshooting and I tried a different cord and even a different computer. Any suggestions would be helpful, hurray “Camren McCall

With cloud services like iCloud backups, Dropbox, Google Photos, and more, and the ability to download purchases directly to your device, iPhone can function without being connected to your PC right now. Regardless, sync with iTunes on your computer. an even faster and more convenient way to update apps or transfer playlists and music files to your phone.

We’ve been getting a lot of reports lately that the iPhone won’t connect to the computer. This is actually a fairly common problem that any iOS user can experience. Why won’t my iPhone connect to my computer? And how do you fix it? If you have the same questions, you have come to the right place. We will show you some quick solutions to fix iPhone won’t connect to computer, but first, let’s find out why iPhone won’t connect to computer.

My iPhone won’t connect to my computer: why?

There are many possible reasons your computer doesn’t recognize iPhone, including hardware issues and software glitches.

For starters, “iPhone won’t connect to computer” can be caused due to damaged hardware. So when this happens to you, try checking all the hardware to see if something goes wrong. Basically, your charging port or lightning cable is the biggest suspect. Make sure the cable is fully connected to your device and computer, and clean up dust and debris if they look dirty. Alternatively, try swapping them with a different iPhone cable or charging port in turn, see if you can find the problem.

Fix iPhone Won’t Connect to Computer. Check for hardware problems

If you find that all of your hardware is working fine while the iPhone still won’t connect to your computer, you might be having software issues on your phone or computer, which would be more complicated. In this case, keep reading the next part and find all possible troubleshooting solutions to prevent iPhone from connecting to computer.

Fix iPhone Won’t Connect to Computer with iOS System Recovery

Some iPhone software bugs that interrupt the connection are quite difficult to find, and as a hobbyist, there is no way for you to fix it. In this case, we suggest that you use the advanced iOS System Recovery tool, which allows you to solve all kinds of problems with a simple click, including iPhone not connecting to computer.

Here are possible solutions to the most common iOS update problems on iPhone, iPad, and iPod touch.

How to unlock your iPhone X / 8/7 / 6s / 6 / 5s / 5 so you can switch to SIM from any carrier like Verizon, AT T, Sprint, T-Mobile? Read this post and find the answer.

iPhone disabled? This article will show you how to fix a disconnected iPhone with or without iTunes connected.

How to Backup iPhone X / 8/7/6/5/4 Safely? This article introduces three ways to backup iPhone.

Apple chargers for iPhone and iPad often break or stop working. Here are 3 different ways to fix your iPhone charger.

Everything new about iPhone X and iPhone 8, whether you need to update your iPhone, what to do before upgrading to a new iPhone, etc., is located here.

Installing iOS drivers without iTunes

Many people find iTunes cumbersome and inconvenient. Therefore, there is a tool to install iOS drivers on a computer without iTunes, which helps to recognize an iPhone in a few minutes. CopyTrans Drivers Installer installs drivers automatically.

iTunes is not installed

If iTunes is not on the computer, the computer will not recognize the iPhone correctly as a camera. When you connect an iPhone, you can only access the camera gallery. Can’t see, sync, and back up music, messages, videos, and other device content.

To get iOS drivers with iTunes, download them from the link.

iTunes is already installed

ITunes version may be outdated and not support iPhone. Update iTunes by opening Help Check for Updates.

The first steps

You need to start with the simplest steps before looking for deeper sources of the problem:

  • disconnect iPhone and restart your computer;
  • restart your iPhone;
  • make sure Windows is updated to the latest version;
  • close all programs running on the computer;
  • temporarily disable antivirus and firewall. they can block communication between the computer and the iPhone;
  • check the USB cable for damage;
  • use original Apple cables; options from third-party manufacturers may be cheaper, but of lower quality;
  • try using a different USB cable;
  • make sure there is no dirt or damage on the USB ports on your computer and iPhone;
  • if the automatic locking of the smartphone is active, unlock it with a password;
  • make sure the iPhone is displaying the home screen;
  • reconnect iPhone to computer with USB cable;
  • do not use external USB hubs, but connect iPhone directly to the computer’s built-in port;
  • if you have a desktop PC, connect the iPhone to the USB slot on the motherboard;
  • if the iPhone shows a dialog box, select Trust Computer;
  • give the computer a few minutes to recognize the connected smartphone;
  • open “My Computer” and make sure that the connected device appears as an iPhone, iPad or iPod touch and not as a folder with an iPhone icon.
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iTunes is installed and updated, but the iPhone does not recognize:

  • completely remove iTunes and its components from your computer (the contents of the library will not be deleted);
  • restart your computer;
  • reinstall iTunes;
  • check iPhone connection.

Fixing Empty Internal Storage or DCIM Folder on iPhone

If the reason is not in the locked iPhone, as described in the previous paragraph, the next most likely reason that the DCIM or Internal Storage folder is empty is the lack of iPhone “trust” in the current computer.

Typically, when you connect your iPhone to your computer for the first time, your phone will prompt you whether to trust this computer (if iTunes is installed on your computer) or “Allow the device to access photos and videos.” If we allow access, then the contents of the memory (not all, but only photos and videos in DCIM) are displayed. If you click “Deny”. we get “This folder is empty” in the explorer.

Typically, if you reconnect iPhone, this message appears again and you have the option to allow access and see the data. However, if it doesn’t, the prompt appearance can be returned using the following steps:

  • Disconnect your iPhone from your computer or laptop.
  • On your phone, go to Settings. General. Reset. Reset Geo-Settings (in fact, the privacy settings will also be reset, and your data will not be affected).
  • An optional item, but more reliable with it. restart your iPhone (hold the power button, turn it off, and after turning it off, turn it on again).
  • Reconnect your iPhone to the computer, the screen should ask for access to data or trust the computer. allow access.

As a result, you will have access to the Internal Storage and DCIM folders and they will contain your photos and videos.

If you have iTunes installed on your computer, you can also use the following method:

  • Connect iPhone to computer with cable.
  • Launch iTunes on your computer and from the menu select “Account”. “Authorization”. “Authorize this computer”.
  • Enter your Apple username and password If you want to be able to open photos and videos from iPhone on your computer when the screen is locked, go to Settings. Touch ID and passcode and in the “Access with screen lock” enable the item “USB accessories”.

When you connect the iPhone to a computer or laptop with a USB cable, for example, in order to transfer photos from it, you may find that the iPhone itself is visible in the explorer, you can see the internal storage (Internal Storage), sometimes the DCIM folder on it (in it photos and videos are stored), while they are empty.

This tutorial tells you what to do if the Internal Storage or DCIM folder on the iPhone shows “This folder is empty” when you open it and what may be causing it.

The first thing to remember: if you connect your iPhone to a computer or laptop, but do not unlock it, you will not get access to the data. despite the fact that the amount of occupied space in Internal Storage will be displayed, you cannot see what is inside without unlocking it made for safety.

update iTunes

If the above steps are ineffective to help you fix iPhone connection problem with iTunes, you can choose to update iTunes to the latest version, which is enough to fix connection problems in many cases. ITunes usually checks for updates when you open it. But if you miss it, here’s how to update iTunes manually:

To fix iPhone that won’t connect to iTunes, first close iTunes and start it again.

Move your mouse to the menu bar and click iTunes in the upper left corner. For Windows users, select the “Help” option.

Select the “Check for Updates” option. And install the latest version of iTunes, if available.

After the installation is complete, restart iTunes again. This time, the problem iTunes does not recognize your iPhone can be fixed.

disable antivirus software

If you install anti-virus software on your computer to protect it from any dangerous viruses, the program can sometimes recognize your iOS device as something malicious and then refuse the iPhone to connect to iTunes. Here are step-by-step instructions to help you fix iTunes not recognizing your iPhone:

Step 1. First, run the antivirus on your computer or computer.

Step 2. Click on the Disable button to disable the anti-virus program.

Step 3. Connect your iPhone to your computer again to see if the problem is resolved.

How to fix iPhone won’t connect to iTunes

“Why doesn’t my iPhone connect to iTunes when I connect my iPhone to my computer?” You should ask this common question when using an iPhone. In fact, this is not uncommon and many Apple users are asking the same question as you. You can usually see the Apple logo in iTunes when you connect your iOS device to your computer via a USB cable. But sometimes you find that your iPhone, iPad or iPod is disconnected and not connecting to iTunes, and the Apple icon in iTunes is grayed out, which means that you have some errors on your device.

However, don’t be discouraged. This article will explain the possible causes of this situation and show you some effective ways to fix it. Please keep reading and learning.

  • Possible Reasons My iPhone Won’t Connect to iTunes
  • how to fix iPhone not connecting to iTunes

How to Fix iPhone Won’t Connect to iTunes

Once you know the exact reason why your iPhone / iPad / iPod won’t connect to iTunes, you can start fixing the problem for various reasons. And here we bring you the 4 best solutions to choose from.

check the connection between device and PC

Sometimes there are connection issues that cause iTunes to not recognize your iPhone, iPad, or iPod Touch. Then you can try to fix it by following these steps:

Disconnect your iOS device from your computer first. Wait for a while and reconnect iPhone to computer via USB cable to check if it can connect to iTunes.

If not, check the charging connector port to make sure it isn’t clogged with dust or cotton wool to prevent your iPhone from connecting to iTunes. You can spray some compressed air on it and clean up dust or whatever.

Step 3. Change the new USB port or cable

Check if the USB cable is broken. Sometimes the front USB ports may not be powerful enough for connection on some computers. So you might consider changing a different USB port or cable.

restart your iOS device and computer

Sometimes your iPhone / iPad / iPod won’t connect to iTunes because there might be compatibility issues with your iPhone, iPad, iPod Touch or computer. To fix this issue, follow these steps to restart your iOS device and computer:

Step 1. Turn off your iPhone / iPad / iPod Touch

Press the side power button for at least 10 seconds. When you see the screen go dark and the power off slider appears on the screen, move the slider from left to right to turn off your iOS device.

Step 2. Reboot your iPhone / iPad / iPod Touch

To restart your iOS device and fix iTunes not recognizing iPhone issue, hold down the Power button again for 10 seconds. When the Apple logo appears on the screen, it means your device is restarting.

On Windows, click the arrow next to the power button and select Restart to restart your computer, On a Mac, just click the Apple icon in the upper left corner and select Restart.

Possible Reasons My iPhone Won’t Connect to iTunes

There are many possible reasons why your iPhone / iPad / iPod won’t connect to iTunes. When this happens, it is really annoying. And here we list the most common causes of such a frustrated state.

  • The connection may be broken
  • iTunes is not the last vision
  • Your iOS device is not up to date
  • Antivirus software refuses your iOS device

When you find your iPhone / iPad / iPod Touch is not connecting to iTunes and you have problems to solve this problem, you can use iPhone Transfer to take the place of iTunes directly.

iPhone Transfer. best iOS Transfer software to manage iOS files. Not just an alternative to iTunes. Now you don’t need to rely on iTunes to transfer photos, music, contacts and voice memos from iPhone / iPad / iPod to computer. When changing iPhone, you don’t have to worry about how to transfer contacts, music and other data to the new iPhone.

Transfer files directly from your iPhone / iPad / iPod without opening iTunes.

It has two-way transmission: from iPhone to computer and from computer to iPhone.

You don’t have to erase iPhone data to sync with this software.

Transfer All iPhone Data with One Click.

Fix iPhone Won’t Connect to iTunes & Not Recognized on PC with Windows 10/8/7 PC in 4 Steps

When iPhone cannot be recognized by iTunes, you cannot sync iPhone data with computer or other devices. As for the case, you can follow the solutions from the article to solve the problem appropriately. If the above solutions do not work, feel free to report more details in the article.

How to fix iPhone not connecting to iTunes

iTunes. useful utility for iPhone users. You can purchase videos and music, back up iPhone, restore iPhone from iTunes backup and troubleshoot.

However, if the iPhone does not connect to iTunes, none of these features are available. In fact, this is not a new problem. But still many people ask what they can do to solve this problem on social networks and forums.

There may be a history of factors as to why this problem occurs. Sometimes, simply restarting iTunes can fix this problem. Otherwise, you will have to perform complex troubleshooting.

Anyway, you can learn how to get rid of iPhone to iTunes connection problem in the tutorial below.

  • Common Ways to Solve iPhone Won’t Connect to iTunes
  • How to back up iPhone to computer if iPhone won’t connect to iTunes
  • Tips for iPhones Not Connecting to iTunes

Update iTunes:

Open the iTunes menu in the iTunes app on your Mac and choose Check for Updates. In iTunes for PC, the Check for Updates option is located in the Help menu.

If there is an update for your iTunes, click Install in the pop-up dialog box. Please read the Apple Terms of Service carefully and click Agree to continue.

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Step 3. After installation, restart your computer to complete the update.

Method 2: Restart iPhone and iTunes

In some cases, simply restarting iPhone and iTunes can fix connection problems.

Step 1. Remove the device from the computer when iPhone is not connected to iTunes. Press the side button until you see the shutdown screen. Move the slider to turn off your iPhone. Wait a while and then turn on the device again.

Step 2. Turn on your computer, exit the iTunes client, restart your computer and start iTunes again.

Connect your iPhone to your computer again. When prompted on the iPhone screen, tap Trust to confirm the connection. Your iPhone should connect to iTunes successfully.

Different iPhone models get slightly different iPhone restart settings. Check the details here to restart your iPhone.

Method 4: Check and Reinstall Apple Drivers.

iPhones not connecting to iTunes are more common on Windows PCs, in part because Apple’s Windows drivers don’t work very well.

To check if the Apple USB drivers are working properly, right-click My Computer, select Manage to open Computer Manager, expand Universal Serial Bus Controllers, and look at the entry for Apple Mobile USB Driver If it has a warning sign, right-click the entry and click Enable to fix it.

If the above operations are not valid, you need to reinstall Apple drivers.

Find C: “ProgramFiles” “Shared Files” “Apple” “Mobile Support” “Drivers”.

Find a file named usbaapl64.inf or usbaapl.inf, right-click it and select Install from the menu list to reinstall the Apple Windows drivers.

Step 3. Finally, reconnect your iPhone to iTunes and check if the connection is working.

IOS update:

Unlock your iPhone and go to Settings General Software Update.

If an update is available, click Download and Install to download it to your iPhone. Enter your password when prompted to verify that you are the owner.

Step 3. Wait for your iPhone to restart and enter your password after startup. (iPhone freezes on update?)

You can now reconnect your iPhone and iTunes, they should work as usual.

Checking the connection

Make sure the problem is not a cable issue before proceeding with the software troubleshooting steps.

To do this, follow 4 steps:

  • Make sure the cable is securely connected to the iOS device and to the computer.
  • Try plugging the cable into a different connector on your Mac or PC.
  • Check your Lightning or USB-C port for dirt and dust. Dust often clogs into the connector, which interferes with contact.
  • Connect your iPhone to your computer with a different cable. If this helps, you just need to replace the cable.

If, after completing these steps, your iPhone does not connect to your computer via USB, let’s move on.

Checking Apple Mobile Device USB Driver

When a Windows computer does not see an iPad or iPhone, be sure to check if the Apple Mobile Device USB driver is installed. When you install iTunes, it should install automatically. Its absence prevents Windows from seeing a smartphone or tablet.

Open Device Manager by right-clicking on the Start Menu.

Find the section “USB Controllers” in the manager and open it. Inside must be the Apple Mobile Device USB driver.

In the case when “Unknown device” is displayed instead of the driver, connect the smartphone via another cable or to another computer. If that doesn’t work, bring your iPhone, iPod or iPad to the service.

Why can’t my computer see my iPhone, iPod or iPad via USB

A notorious situation: you connect an Apple smartphone or tablet to a computer, it does not recognize it, but it charges. At the same time, iTunes does not see the iPhone, iPad, or iPod, or an unknown error or error with the code 0xE is displayed.

The most common problem encountered by owners of iPod classic, nano and shuffle, iPhone 4, 5s, 6 and 7 when connecting them to Windows 10 or any other Microsoft operating system. Owners of computers on macOS face this much less often.

Apple uses iTunes (or Finder on a Mac with macOS Catalina) to manage, update, and restore iOS and iPadOS devices. Below we will explain why the computer does not see the iPhone via USB and what to do to solve the problem.

Troubleshoot iTunes on Windows

If your Windows computer and iTunes can’t see your iPad, iPhone, or iPod when connected, follow these steps:

  • Turn off your PC and iPhone, then turn them on again and connect with a cable.
  • Make sure that when connected to a PC, your iOS or iPadOS device is unlocked and displays the Home screen.
  • Update iTunes for Windows to the latest version. To do this, open iTunes, select “Help”. Check for Updates.
  • When you connect your iPhone to your computer, pay attention to the notifications on your phone. Click Trust This Computer. To see the notification, you need to unlock your smartphone.

Ignoring this window is the most common reason why iPhone won’t connect to computer.

If you see the question “Trust this computer?” again, you may not have iTunes installed at all. Download the latest iTunes for Windows from Apple’s official website and install on your PC.

Please note that you do not need to put your device into DFU recovery mode when performing any of these steps.

If the above does not help, you need to check the Apple Mobile Device USB Driver.

Updating the Apple Mobile Device Driver

If the driver is displayed in the manager, then to solve the problem with detecting the smartphone, you need to update it.

This is done very simply without an Internet connection. I will give an example on Windows 10, but for Windows 7 or XP, the update is carried out in the same way.

In the task manager we find the section “Portable devices”, we see there “Apple iPhone”.

If there is no Apple iPhone item in Windows Device Manager, you need to connect your smartphone to your PC using a USB cable. If it doesn’t help, reinstall iTunes.

Open “Apple iPhone”, go to the “Driver” tab, click the “Update driver” button.

Choose manual update with search on your computer.

In the next window, you need to select the driver from those installed on the computer.

How to fix if iPhone not connect with PC via USB Cable in iOS 13

Next, select the USB MTP device and click “Have Disk”.

It remains to indicate the location where the driver is located. To do this, in the next window, press the “Browse” button and go to the folder:

Program Files / Common Files / Apple / Mobile Device Support / Drivers

This folder contains a driver file named usbaapl64.inf or usbaapl.inf. Select it and install.

Now, disconnect the USB cable from the iPhone and restart your computer. Then connect the device to your PC and open iTunes. The problem will be solved.

Troubleshoot iTunes for Mac

If your Mac can’t recognize your iOS or iPadOS device, you need to do the following:

  • Check the USB connection, inspect the cable connector for dust, try using a different USB port and a different cable.
  • Make sure you click the Trust button on iOS when connecting to your Mac (Trust This Computer dialog box).
  • Reboot your iOS device.
  • Reboot Mac.
  • Check for software updates on your Mac. For example, you need to update the operating system to macOS Catalina or install a local update so that the Mac connects to the iPhone on iOS 13. If necessary, you will see a corresponding message on the computer screen.
  • If you have an antivirus for Mac installed, disable it for the duration of the connection. This could be the reason why the Mac computer or MacNook laptop does not see the iPhone via USB.

Finally, check if your iPhone, iPad or iPod is detected on Mac. To do this, in the top menu, click on the apple and open the “About this Mac” item.

In the “Hardware” section, open the USB section and your iPhone, iPod or iPad should be displayed on the right side of the window.

If your device is not displayed, all that remains is to contact Apple technical support or service.

We hope this guide helped you solve iPhone, iPad or iPod display problems in iTunes. If you have any questions, ask them in the Комментарии и мнения владельцев, we will try to help.

iPhone won’t connect to computer. Reason. PC

Yes, in most cases it is the cause of the connection problems. In order to exclude them, we perform the following actions:

  • First of all, we reboot both devices. So to speak, for prevention.
  • We try various USB ports and check, for example, with a USB flash drive, their performance. After all, one of them may burn out or simply not work.
  • We do not use adapters, splitters, extension cords and other devices for USB ports. We plug the cable directly into the system unit.
  • Updating iTunes. The ideal option would be to completely uninstall, and then install the most recent version from the Apple website.
  • Disable third-party software (antiviruses, firewalls). Do not forget to turn them on after checking!
  • The most radical step. reinstalling the operating system, will most likely help, but it will take time

If the iPhone cannot connect to another computer, then the matter is clearly in the device

What to do if iPhone fails to connect to computer?

Hey! But really. what to do? Run for a new phone? Hand over the phone for repair? Throw out the computer? The options, of course, are interesting and almost certainly effective, but too expensive 🙂

And you shouldn’t get so excited, because the problem with connecting the iPhone to the computer can almost always be solved without resorting to drastic measures.

We try to synchronize with him, if everything works out here, then

Why the computer can’t see the iPhone. The reason is the phone

No matter how reliable and stable Apple products are, they can also become the cause of connection hiccups.

Although most often, the owners of these devices are to blame, having brought them to such a state that it becomes surprising how they can still turn on, and not just sync. I got distracted by something 🙂

Returning to the topic, we try to follow these steps:

  • After connecting, unlock the phone, it is quite possible that you will see a pop-up window with the question: “Trust this computer?”. Without an affirmative answer, no synchronization will take place, only charging.
  • Change cable. Even if there is no visible damage, the wire may be defective. Or it is quite possible that it is not original. but in this case, it is possible to make the device work with an “unsupported” accessory.
  • Reset content and device settings. If you decide on such a desperate step, remember to back up your information (using iCloud or iTunes), otherwise you will lose all your data irrevocably.
  • Jailbreak, or rather the so-called tweaks installed with its help, can also contribute to synchronization problems.
  • Update software. It’s always helpful!
  • Clean the connector on the phone (possibly oxidized or dirty). Important! Clean very carefully, ideally entrust it to a professional. If you undertake to do this yourself, look for information on the Internet, otherwise you can aggravate the situation.
  • The last point we have is the saddest thing. the connector for charging and synchronization is broken or out of order. There is only one way. to the service center! If possible, contact only the official workshops listed on the company’s website.
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By the way, there is another win-win option. contact Support Apple. And torture them with the question: “Why doesn’t my iPhone connect to my computer using USB?” Frankly, I have not tried it. but I think I will not hear anything new from them, and the conversation will take a lot of time.

As you can see, in most cases, you can get by with “little blood” and troubleshoot at home.

The main thing is to be careful, consistent, take your time and check absolutely all possible reasons that can lead to connection problems.

We tried everything, but the situation has not changed for the better. the iPhone still does not connect to the computer? Be sure to write in the Комментарии и мнения владельцев. we will try to figure it out and solve your problem all together!

What to do if iPhone won’t connect to laptop / PC via USB?

It happens that when connected via USB to a stationary computer or laptop, he does not see the apple device at all, the communication signal goes wrong, or nothing happens at all. Why iPhone sync problems happen and how to fix the problem?

The reason for the desynchronization could be:

If syncing issue with your Apple device is not resolved, try restarting both devices and reconnecting. Did not help? We are trying to identify the reason further.

Unable to connect iPhone to computer

If the gadget cannot connect to another computer, then the matter is clearly in the device No matter how reliable and stable Apple products are, there are exceptions. Although most often, the owners of these devices are to blame, having brought them to such a state that it becomes surprising how they can still turn on, and not just sync. I got distracted by something 🙂

iPhone won’t connect to computer. Reason. PC

Yes, in most cases it is the cause of the connection problems. In order to exclude them, we perform the following actions:

  • First of all, we reboot both devices. So to speak, for prevention.
  • We try various USB ports and check their performance. After all, one of them can burn out, shorten or simply not work.
  • We do not use adapters, splitters, extension cords and other devices for USB ports.
  • Updating iTunes. The ideal option would be to completely uninstall, and then install the most recent version from the Apple website.
  • Disable third-party software (antiviruses, firewalls). Do not forget to turn them on after checking!
  • The most radical step. reinstalling the operating system, will most likely help, but it will take time

What to try if your Mac or PC won’t recognize your iPhone

Although iPhones are generally independent, self-contained devices, many people still plug them into a computer to back up data or move large files to it.

Let’s see why your Mac can’t see your iPhone.

What to do if your iPhone won’t connect to your computer

iPhone won’t connect to computer

In descending order of severity and complexity, here’s what you should try if your PC or Mac doesn’t recognize your iPhone when you connect it with a USB cable.

Make it obvious. Is the iPhone really turned on? Is there enough battery power to turn it on? It’s unlocked?

Be sure to trust your computer. If you connect your iPhone to your computer with a USB cable, pay attention to “trust this computer?” on your phone. If you see it, click Trust. Otherwise, your iPhone won’t be able to connect to your PC or Mac, and you won’t be able to transfer files to and from each device (among other things).

There is also the possibility that, for whatever reason, you previously clicked Don’t Trust, which would have prevented your iPhone from connecting to your computer. In this case, you need to reset iPhone Location and Privacy settings. by doing the following:

  • Launch Settings.
  • Click General.
  • Click Reset.
  • Click Reset Location & Privacy.

This will give you the ability to trust your computer over and over again when connecting to it via a USB cable.

Check the cable. Often times, your iPhone’s connection to your computer fails simply due to a faulty cable. Thus, you should make sure that you are using the cable that came with your iPhone, or at least the official Apple cable that you purchased separately.

Check the USB port. Try connecting your iPhone to a different USB port. As with other USB cables, it might be worth trying to connect your iPhone to a different USB port on your computer if it has more than one.

Restart your iPhone and / or computer. This is another simple tip, but it’s amazing how often a simple restart can fix problems. To get started, restart your iPhone normally and see if it can reconnect to your computer. If not, try restarting your computer.

ITunes update. Typically, iPhone owners use iTunes to connect to their computers, whether they’re on a Mac or a Windows PC. Therefore, it is always a good idea to make sure you are using the latest version of iTunes, as the problem may be due to some bug that the latest version fixes.

Update your operating software. If you’ve followed all of the above, including updating iTunes, your next port of call should be to try to update your OS (if an update is available). We’ll dive into this for both macOS and Windows.

Update your driver software. This step only applies to Windows users and includes a software update that manages your computer’s connection to your iPhone.

In most cases, you would download iTunes from the Microsoft Store, which means you need to follow these steps:

  • Unlock your iPhone and open the home screen, then connect via USB to your computer (close iTunes if it opens when connected).
  • Click Start.
  • Click Device Manager.
  • Scroll down and go to the Portable Devices tab (Note: this may be called Imaging Devices or Other Devices, depending on your version of Windows).
  • Right click on the driver option that your iPhone represents. It can be written as “Apple iPhone” or “Apple Mobile Device” or “Apple Mobile Device USB Driver”.
  • Click Update Driver.
  • Click “Search automatically for updated driver software”.

After the update, you must disconnect your iPhone and then reconnect. Hope your computer recognizes this.

But if you accidentally downloaded iTunes from Apple (i.e. from Apple’s website) when updating your drivers, you will need a slightly different path, as described below:

  • Unlock your iPhone and open the home screen, then connect via USB to your computer (close iTunes if it opens when connected).
  • Press the Windows R keys at the same time to open the Run window.
  • Enter% ProgramFiles% \ Common Files \ Apple \ Mobile Support \ Drivers.
  • Click OK.
  • Right click on the usbaapl64.inf file (may be listed as “usbaapl.inf” instead).
  • Click Install.

After installation, you must disconnect your iPhone, restart your computer, and then reconnect your iPhone.

Try restoring your iPhone to factory settings. If your iPhone still won’t connect to your computer after you’ve tried all of the above, then you should do a factory reset. This is a pretty radical option, but sometimes it works. This will erase all data from your device, so consider this as a last resort.

Click Reset All Content and Settings.

It probably goes without saying, but this option should be used. only if you have a recent backup that needs to be restored after factory resetting your iPhone. And, given that you weren’t able to connect your iPhone to your computer, you might not have the latter. If so, you might be better off making an appointment at the Apple Store.

How to Reset iPhone / iPad / iPod If iTunes Doesn’t Recognize Your Device

Instead of using the usual tool (press the Home, Power, or Volume Down (iPhone 7/7 Plus) buttons) to enter recovery mode, Tenorshare ReiBoot offers a one-click solution, which is to put your iOS device into recovery mode. Free download this program on Windows or Mac.

What to do when iPhone / iPad / iPod won’t connect to iTunes?

iTunes won’t recognize your iPhone after iOS 14 update? Trying to reset or restore iPhone but iTunes can’t find it? When your iPhone doesn’t appear in iTunes, you cannot restore or restore in iTunes directly.

Have you already updated to iOS 14 and now iTunes does not see or recognizes the iPhone? Want to restore an iTunes backup to a new iPhone but iTunes can’t see or recognize the iPhone? You are not alone in facing these problems. What to do when iTunes can’t see or recognize your iPhone or iPad?

Download and install ReiBoot

Connect iOS device to computer via OEM USB cable.

What to do if iTunes can’t see or recognize iPhone

Many iPhone / iPad problems are fixed through recovery, but some hard problems need to put iPhone into recovery mode. If the problem is that iTunes does not see or recognizes the iPhone has not worked yet, you should put the device into recovery mode.

Click “Enter the Recovery Mode”

When Tenorshare ReiBoot connects to the device, click the Enter Recovery Mode button and put the iOS device into Recovery Mode automatically.