The computer does not see the Canon printer
Almost every one of us can face such a problem when the computer suddenly stops seeing the printer, sometimes the computer does not see the new printer.
Even if both of our devices work perfectly separately, sometimes the computer still cannot recognize the printer, regardless of the fact that all the necessary connections are made correctly. This problem is considered one of the most common, and oddly enough, sometimes it turns out that it is very easy to solve. One of the most probable reasons may be that the connection is not accurate.
Often, a prerequisite for the invisibility of the printer may be the lack of contact during the connection process, for example, this may be a consequence of clogged ports, a broken cord, or perhaps an insufficiently tight connection at the junction.
The second common reason may be that the drivers are not working correctly.
Why can’t my computer see a Canon printer
Drivers installed on printing devices are also capable of going out of the health state, leading to failures and errors in the printer. If there is no disk, which on the right should be included when buying a printer, This is not such a difficult task, since we can download drivers without any problems. But sometimes incompatible ones come across, or those that do not fit our OS.
Another reason may be that another device was previously connected and set as the default printing device. This problem can occur if other printing devices are connected to the computer, or they were previously connected but not removed properly. This means that the operating system will recognize another printer selected automatically.
Disabled print service.
In search of an answer to the question of why the computer does not see the printer, users often forget about the settings of the operating system itself. The service must be always on for trouble-free printing.
If the computer does not see the Canon printer, to check the connection it is enough to make sure that the working ports and cable are used. If you find debris or dust in the ports, you need to clean them to ensure contact between the elements. To check, you can free all the connectors, and if the computer does not see the usb printer, check each of them sequentially. Sometimes the solution to the problem can be made by a trivial check whether the printer itself is turned on, since many often forget to turn on the device again after disconnecting from the network.
In cases where the laptop does not see the Canon printer, problems with the drivers can come from their improper operation, or from their complete absence. To install the drivers, it is important to use the native disk supplied with the printer. If such a disk is available, the drivers are downloaded from the Internet on the official website of the device manufacturer. When downloading the driver, it is important to select the package that fully matches the printer model and your operating system. If the drivers are not working correctly, you can reinstall them by first removing the broken version.
To figure out why the computer does not see the Canon printer, to install a working printer as the default device, you need to right-click on the device icon and put a checkmark in front of the “Use as default or just select this option.
To enable the print service, you need to go to the Control Panel, the “Administrative Tools” tab, then. “Services or” Print Spooler. After that, you need to enable the service by choosing “Startup type or the command” Start, and put a checkmark in front of the “Automatically.
Thus, if the computer does not see the printer connected, then you can solve this problem yourself in most cases. Proof that the problem has been resolved is when the device is working properly and displayed on the computer. In other cases, you need to contact the specialists, since the lack of results for all the indicated methods of fixing the problem may indicate the presence of more serious malfunctions.
Computer does not see printer via usb Canon
It is difficult to answer exactly the question. why the computer does not see the printer connected via the USB connector. There can be many reasons. Here we will consider, if not all, then most of them. Before doing anything you need to turn off the printing device and the computer. Wait a minute and turn on the devices. If the problem persists, read on.
Turn off the printer and disconnect the USB cable. We look at the connectors in the computer and in the printer. If they are dirty, clean. Perhaps an old toothbrush will come in handy here. Plug in the cord. If “does not see, connect through another USB connector on the computer. If you have a stationary PC. Connect to the second connector on the back of the system unit. If the problem persists, disconnect for a while, other peripheral devices (webcam, scanner, monitor, adapters and other ). Connect one printer and a mouse with a keyboard. If the problem persists, you need to connect the printing device with a second USB cable (preferably thicker and shorter).
Ideally, connect the printer to a second computer, install the drivers, and try to print something. If it is printing, then the problem is in our computer. If another computer does not see the printer, then I would take the printing device to a service center.
The computer does not see the printer via USB: how to fix it?
The reasons can be many, starting with an unconnected cable and ending with a failure in the operating system. Consider common problems and solutions. from simple to complex.
Sometimes a computer or laptop does not see the printer via USB due to a faulty cable or port or a bad connection.
- Unplug the device cable on both sides and then plug it back in.
- Check if the USB connector is working properly. Try connecting another device through it: for example, a keyboard or mouse.
- Try plugging the printer into a second USB port.
- Replace cable if possible.
Also make sure the printer is turned on. Some devices have the power button on the back or side, and users simply forget to press it. Sometimes the computer does not see the printer via USB due to such a trifle, and the solution of the issue takes literally one minute.
Check the default hardware for printing. To do this, go to the control panel, then to “Hardware and Sound”. “View devices and printers”. Right-click on the printer icon and select the “Set as default” option. In some cases, this is enough for the device to work correctly.
If the problem persists, double-click the equipment icon, in the window that opens, select the “Printer” tab and uncheck the “Pause printing” and “Work offline” items. Also click on “Clear Print Queue”.
If that doesn’t help, go to the control panel, select “Small icons” from the “View” menu, go to the “Administration” tab and open “Services”. In the window that appears, you need to find the “Print Manager” service and set the automatic startup type.
If the service is stopped, also click the Start button and then print a test page.
It happens that the computer does not see the printer via USB due to the lack of a driver or due to improperly installed or outdated software.
Go to the manufacturer’s official website, download the driver for your device from there and install it. Then restart your computer and try to print a test page.
If you accidentally installed an unsuitable driver through the control panel, go to the “Device Manager”, find the necessary hardware there, go to its properties, then to the “Driver” tab and click on the “Uninstall” button. After that, install the new software downloaded from the manufacturer’s official website.
If the device does not connect to your computer via USB and all of the above methods did not resolve the issue, the problem may be in the hardware itself. Try connecting your device to a second computer or laptop. If the problem occurs again, the best option is to take the printer to a service center for specialists to test and repair it.
The laptop does not see the USB device. Why
Let’s see why the laptop does not see the USB device (flash drive, 3G modem, keyboard, mouse, tablet, etc.). To fix the problem, you can do something yourself, but somewhere you need the help of service center specialists and special equipment (soldering station, etc.).
7 (812) 953-94-11, 7 (921) 984-75-12 (Kamennoostrovsky prospect, 42, Petrogradskaya)
|General table of for laptop repair
(Not tied to a specific model)
|Troubleshooting||IS FREE||15 minutes to 2 days||–|
|Moisture has got under the cabinet (cleaning or replacing components)||1500 to 6500||2 to 7 days||Up to 60 days|
|USB port not working (software errors)||1500||From 30 minutes to 1 day||Up to 30 days|
|USB port does not work (repair / replacement of the south or north ports)||5000. 7500||2 to 4 days||Up to 90 days|
|Reinstall Windows / Mac OS / Drivers (laptop buggy)||1500||1 hour to 2 days||Up to 30 days|
|Please note: the table shows the general for laptop repair without reference to any model and manufacturer. details can be found in our service center staff.|
Next, we will talk about the main reasons for the breakdown. We are NOT responsible for your actions.
The main reasons why the laptop does not detect USB devices
- Incorrectly installed drivers.
- The same connected device is not configured correctly (the same tablet or phone is not set to USB storage mode).
- Failure of the laptop south bridge.
- DO NOT grasp the power supply (in the case of no plugging in).
Other reasons include too many USB devices connected to the laptop. If you connect a camera or 3G modem through a hub (USB hub), because there are no free ports on the laptop, then the equipment may not have enough power. Try to disconnect unnecessary devices and connect the USB device directly to the laptop.
Check the connected device for functionality
Before looking for a breakdown in a laptop, check the device that you are trying to connect. If the laptop does not see the tablet via USB, make sure that debugging is enabled on the device (relevant for Android).
How to enable debug mode on Android
- Open “Settings”.
- Go to the section “For Developers”.
- Enable USB Debugging.
The same applies to a USB flash drive and any other device connected via USB. If this is a mouse, then make sure that it has a working cable or the Bluetooth module is fully inserted. Try to connect the equipment to the second computer. if the device is detected correctly, then you should look for the cause of the malfunction in the laptop.
If the reason why does not see the USB device. The laptop itself
If the laptop does not recognize the USB flash drive, try troubleshooting as follows:
- Turn off the laptop. Unplug from the mains, remove the battery.
- Hold the power button for a few seconds to reset the final charge.
- Turn on the laptop and try to connect the USB device to it again.
If the system still DOES NOT detect new hardware, then it is worth checking the USB drivers of the motherboard. they may have started working incorrectly:
Click WinR. Run the command “devmgmt.Msc”.
Check if there are unknown devices. If you see such a period, right-click and run the “Update drivers” option. You should launch an automatic search on the Internet.
If reinstalling the port does not help, try opening the properties of the connected device in the manager. In the “Power management” section, remove the checkbox “Allow shutdown to save power”.
Another point in setting up the power supply is setting a prohibition on temporarily disconnecting USB:
- Open the “Power” section in the control panel.
- Launch the power settings window for the circuit you are using.
The most serious reason why USB ports are not working is a breakdown of the south bridge of the motherboard. The south bridge is responsible for starting the laptop and the operation of peripheral devices. USB, hard disk, port for a network cable.
The IC usually burns out due to misuse of USB ports. If you connected a USB flash drive from an unknown manufacturer or a device with high power consumption, and did not use safe removal, then the south bridge could fail. It is impossible to repair it yourself, so you will have to carry the laptop to the service center.
The laptop does not see the printer
There are few ways to connect a printing device to a laptop. You can use the USB port in the old fashioned way or make a connection via a local network or Wi-Fi. However, it happens that the printer is not detected. Many factors can lead to this. Consider in a step-by-step sequence of actions that will help to troubleshoot.
The problem that the laptop does not notice the printer boils down to poor connection, improper hardware configuration, printing service, “flying” drivers, complexity in the operating system, and some other things. The recommendations given in this review are effective in troubleshooting a faulty connection of printers from well-known manufacturers such as Epson, Samsung, HP, Canon, Brother, Xerox, Kyocera, OKI.
Immediately in a slightly outdated USB connection method, which, nevertheless, many continue to actively use. If the laptop does not see the printer via USB, then, most likely, there is a snag here in the incorrect setup process.
But a similar situation can arise, and quite unexpectedly, when the printer communicates with a laptop via Wi-Fi or a local network. Various factors can also lead to this.
If Windows cannot detect a device for printing, then the very first thing to do is to make sure that the printer is connected properly. This is relevant, as a rule, if you are organizing printing on a new computer or connecting a newly purchased printer.
If you select a USB port, first of all, check if it is the right connector. USB can be confused with an Ethernet slot, and it can even harm the printing device. With regard to connecting to a computer, you should always use the input located on the back panel. Avoid front panel connectors as they are NOT directly connected to the motherboard.
Also check this: if the USB version is 2.0, then the input for it is black. If it’s 3.0, it’s blue. Interface versions Must be consistent. Highly advise Also do not use USB extension cords.
Now connected to Wi-Fi. Its signal may NOT be stable. And if too many consumers are connected to the network, which applies primarily to offices, it can disappear altogether. In such cases, the first step is to see if the router is turned on. Then you should check the correctness of the network settings, that is, the name and access code.
This refers to the physical integrity of all cords, as well as the condition of the laptop or computer inputs and the printer. First, inspect all connection cables for breaks, cuts, kinks, and other damage. The same must be done with all plugs.
It is also important to inspect all inputs, both on the laptop and on the printing device. Especially those that are most often used to connect with other techniques. Now you need to pay attention to the connection itself. Do not allow the cable in the connector to sit loose or wobble. Also, absolutely avoid pulling the cords.
It may turn out that the whole thing is in the special software, which is responsible for the correct operation of the printer, that is, its drivers have simply “gone off”. This situation is most typical for Windows 7 and 8 operating systems, when the laptop does not see the connected printer.
The check is done as follows:
Get to the point “Management”. This can be done by right-clicking on the “Computer” shortcut. It is located in the main Start menu:
In the menu on the left, you need to click “Device Manager”:
Now you should find the printer by model name and visit “Properties”:
If everything is in order, it will be seen: “The device is working normally”.
If there is a problem, the message will be different. Then you have to install new driver versions.
Print service not started
Drivers are not the only ones responsible for managing the printer. The Windows operating system has a separate service called Print Manager. At this stage, you need to check the status of this service.
First, as in the previous section, you need to launch the contents of the “Control” item. In the area that has appeared, closer to its lower part, it is necessary to find and name the section “Services”. All services available on the laptop or computer will be displayed. Wait for this to happen, and then select “Print Manager” from their list. We are interested in the item “Properties”:
A status window will appear, in which everything should be correct. Please note that the Startup Type field should be Automatic and the Status should be Running. If everything is correct, then with the active button “Run” it should be pressed. The print service will restart:
What if the laptop does not see the printer even after the steps above? It is worth trying to manually connect the printing device.
Through the “Start” menu, select the “Printers and Scanners” or “Printers and Faxes” section. It has the “Add” button on the right. The search for devices will start, and while it is going on, a shortcut “The printer you need is not in the list” appears at the bottom. You should select it, and then follow all the prompts and recommendations of the system.
Installing drivers manually
Another option, sometimes quite effective, is to download the driver software. Manual printer setup using it can help. Printing devices in most cases have conveniently arranged software, where the means of their detection are prescribed. In addition, when purchasing a printer, the kit may include an installation disc. Then there will be no need to download the latest driver from the manufacturer’s website.
It is important here that the old driver files should be deleted immediately before installing new ones to avoid software conflicts. To accomplish this, the command line is invoked by typing the Win and R keyboard shortcuts. Printui / s is written there. After executing the command, select the required file package in the “Drivers” section in the window and remove it. It happens that before deleting, you need to stop the print service. Enter the net stop spooler command. When all unnecessary is removed, you need to activate the service again with the net start spooler command.
Operating system problems
Other factors can affect the correct operation of the printing technique. These include incorrect settings, malfunctions of any elements of the operating system or even the laptop itself.
The organization of printing is affected by problems related to antivirus software, BIOS settings, and, of course, viruses.
Malware affects not only printing, but many processes in the operating system. First of all, the disks of a laptop or computer should be checked with an antivirus or a free utility.
It happens that the blocking of signals from the printer comes from antivirus software or built-in firewall. Therefore, it is recommended to disable the antivirus for diagnostics. It would be even more correct to adjust its settings, put exceptions in them for printing techniques.
In addition, BIOS settings may “fly off”, in which, among other things, the USB ports are disabled. This happens after an update or other action by the user. So make sure the USB port controller is active.
Malfunction of the printer itself
Well, if the entire list of measures to restore the ability to print has been exhausted, and the printer still does NOT respond, it is worth thinking: maybe it itself is faulty? Any component of the printing device can fail. Making repairs yourself can be tricky. After all, maybe this is just a breakdown of the connection input on the case (the contact is moving away), or maybe a faulty motherboard is to blame. So take the equipment to the service center, where experienced craftsmen will help you.
Now you know what to do if the computer cannot see the printer. If you cannot carry out these operations yourself or you have questions, then our masters are ready to help.
The Good Deeds Service works around the clock. We conduct consultations by phone or go to the office and home at a convenient time. Leave a request in any way that is best for you, and we will certainly answer your questions!
Why can NOT see laptop printer via usb? Understanding
Greetings, friends! Sometimes it happens that when you need to print something, the laptop does not see the printer via the USB connection. At the same time, it seems that everything is installed and connected correctly. There are several explanations for this and below I will tell you about all possible situations.
Types of faults
There may be several breakdowns due to which Windows 10 does not see the printer:
- Device is not included;
- Wire malfunction;
- Missing or old drivers;
- A different printing device is selected;
- Failure in the automatic operation of the print service;
- Disabled USB controller;
- Physical breakdown.
The reasons why the laptop stopped seeing the connected printer are very different and most of them can be completely solved on their own, without resorting to the services of specialists. The only exception is physical breakdown, it is obvious that in this case, repairs will be required at a service center.
So, if Windows 10 does not see the printer, then first of all you should check if it is turned on. Many printers have two buttons that supply power. One is located on the front and the other is often located at the back. Many users DO NOT suspect it. It happens that someone turned off the power with the back button, and the new user did not take this into account. The included device has a light indication, it allows you to understand that the device is ready for use.
The second likely reason is a broken or disconnected USB cable. In the first case, the check is carried out by replacing the wire or connecting the second device with this cable. If the computer or printer has recently been moved, then it may simply be disconnected.
One more thing that touches the wire is the first connection to the PC. If the device is installed for the first time, you must strictly follow the recommendations prescribed in the instructions. Many manufacturers specify that the printer and PC should be connected at a specific point in time when the driver installer requires it. It is incorrect to connect both devices to the unit. The printer must be disconnected from the power supply when connecting a wire to it. When the laptop says to turn on the printer, only then the power is supplied. Violation of THESE recommendations is the answer. why the computer does not see the printer.
Programs with software
PC software is an essential element in the operation of any device. Without the presence of a driver or its incorrect operation, the device is not detected by the PC. An important point when installing the driver is to use the latest versions designed for a specific OS and Windows bit depth. Renowned manufacturers HP, Canon, Epson include a software disc in the kit. It should be understood that during the implementation of the device, the software may become outdated, as new versions of drivers appear. I recommend installing the program for the printer from the disk, and downloaded the current version from the manufacturer’s website. This will save you time and effort.
What to do if the printer has been in use for a long time and it suddenly stops working. I recommend checking the driver. It could have been damaged by a crash in the operating system or by a virus. First of all, you should install the Antivirus software and clean the system, then, if there are available restore points, roll the system back to return to the working version of the software. If this does not help, then the easiest option is to reinstall the drivers.
An OS failure often causes malfunctions in the printer itself of the laptop controllers used to connect. The all-in-one printer uses a USB connection. For various reasons, controllers may stop working correctly. In this case, the laptop stops seeing the printer, flash drives, mouse and all devices connected via the USB input. You can check if the USB connectors are really to blame through the device manager. It displays all the nodes of the laptop, if any icon has an exclamation or question mark, then it does not work correctly. In this case, you will need to install a driver on it. This can be done directly through the properties (update the driver item) or previously downloaded it on the manufacturer’s website for a specific model.
Sometimes the printer is detected by the laptop, but it still does not print. This is possible if several printing devices are connected to it. The system always selects one of them by default. In this case, when sending documents for printing, the printer will perform the job by default. There are two ways out of the situation. to set the desired printer for automatic printing or to select it manually each time.
In order to become the main one, you need to do the following:
Start. Settings (gear icon). Devices. Printers & Scanners. Here we will see all the connected devices and by clicking on the right button we select the item “use by default”.
If the printer will be used periodically, then documents can be sent to it in manual mode. To do this, simply select the desired device in the print parameters selection window.
In order for the technicians to print documents themselves, a special service is installed in it. Due to a failure or intervention from the outside, it can be disabled or put into manual mode.
The situation can be corrected as follows:
- Start. Search.
- Enter the MSC command.
- The print manager will open, go to its properties.
- In the general tab, select the “Automatic” startup type, and also click on the “Start” button if it is active.
- Keeping the actions and see if they gave a result.
All of the above actions solve the main series of problems that can deprive the user of the ability to print. Sometimes the problem is even easier to fix. just restart the computer, and in some situations the antivirus is to blame. That is why, before proceeding to serious actions, you should restart the PC and disable the Antivirus application.
Thanks for attention! Until next time! Best regards, Rostislav Kuzmin.
Why the laptop does not see the printer?
Connected the printer the computer does not see it? DO NOT be discouraged, following simple steps can correct this misunderstanding.
Modern printers, along with the rest of office equipment, can connect to a computer in different ways: via USB cable, via Wi-Fi or via a local network. No matter what type of connection is used, you may face a problem when the device remains NOT recognized. Today we will analyze the main ways to eliminate such a malfunction.
All methods listed in the article are universal and are suitable for products from manufacturers such as: Canon, HP, Epson, Samsung, Xerox, Brother, OKI, Kyocera and others. Follow all steps sequentially. If it doesn’t help you, then move on to the next one until you try all the possible options. In this case, you are almost guaranteed to get a correctly working device that will be displayed in your operating system. By the way in the system. Some steps may differ slightly depending on the version of Windows, but by analogy, you can easily follow them.
Laptop does not see printer via USB
In many, the printer was bought a long time ago, and it can only be connected by a wired method. Therefore, the first step is to check the cables and only then proceed to setting up the printer or the operating system. If your printer is connected in the second way, then this step can be skipped.
First of all, check how tightly the cable fits in both sockets (on the motherboard and in the printer itself). Of course, if you have several suitable wires, then try all of them. It is better to first inspect them for damage, breaks, cuts, bends, and so on. By the way, you need to connect the cable directly to the motherboard. It is better not to use the USB ports on the front side of the case and DO NOT resort to using various USB hubs and extension cords.
Also check the version of the USB connector. The most popular options are 2.0 and 3.0. The first is black and the second is blue. It is better to plug the old technique into the connector of the earlier revision. over, if you are using an old operating system and old hardware. It is also advisable to use the cable that came with the printer. It is with him that the device will be fully compatible. And finally, make sure you have the right wire. The fact is that many novice users confuse it with an Ethernet connector due to the fact that they are visually very similar. But do not try to plug a cable into the printer to connect the computer to the router, and then ask the question: “why does the laptop not see the printer through the cable?”
The laptop does not recognize the printer over Wi-Fi
If you are using a wireless connection, this is most likely a software problem. It is very rare, but it still happens that the integrated Wi-Fi module in the printer itself fails. It is quite difficult to diagnose such a malfunction at home. And you should start checking the module only if other methods did not help.
What to do if the laptop does not see the printer: follow the steps
Many devices connected to your computer require drivers to function properly. This is special software that allows the operating system to access the hardware capabilities of the hardware (in this case, the printer). Sometimes it happens that the drivers work correctly, and then as a result of a system failure, they stop functioning. over, Windows may NOT notify the user of the problem. Anyway, she herself may not be aware of what is happening.
Therefore, you should start by installing / reinstalling drivers. You should NOT use different driver packages. It will be much more practical to search for the necessary files on the official website of the device developer. And from time to time you should return to it, because many large companies regularly release updates for their software.
In order to check the status of the current drivers, you need to go to the “Device Manager”. To do this, follow these steps:
- Right-click on the “My Computer” icon on the desktop and select “properties”.
- On the left side of the window that appears, find “Device Manager”.
- Then find the category “Imaging devices” and click on it with the left mouse button. The category name may differ slightly (depending on the version of the operating system).
If you see the name of your printer, then it’s safe to say that the problem is not in the cable or in the Wi-Fi module. However, if you see a yellow or red exclamation mark next to the device name, then most likely the drivers are not working properly. Alternatively, you can right-click the printer and select Properties. If in the description you see the inscription “The device is working normally”, then you can proceed to the next way to fix the problem.
If you want to completely make sure that the problem is not in the software, try completely uninstalling all drivers and reinstalling them. And you should try installing different software versions. Because it happens that on a certain hardware and operating system, a specific version of the driver is required, and it will not necessarily be the latest. Here it all depends on the specific case. There is no panacea. For the same reason, it happens that the laptop sees the printer as another device.
Selecting a Printing Device
Another common reason why the laptop does not find the printer is the wrong device selected in the printing tools. By default, the printer on which you want to print should be selected. This is necessary so that tasks in automatic mode are sent to the device, which is in priority above the rest. It’s very easy to do.
- Go to the control panel, Using the key combination Win R. In the field that appears, enter the command control and Confirm the operation by pressing the Enter key.
- Select “Devices and Printers” in the “Hardware and Sound” category.
- Right-click on the name of the printer you want and select “Set as default”.
Checking the print service
All of the above actions are useless if the service responsible for printing is disabled. This often happens when a user, in pursuit of optimizing the operation of the operating system, deactivates services that he does not need. And although each process individually “eats” very few system resources, if you Pause the work of several dozen services, it can slightly unload your computer and especially the processor. This kind of manipulation is very common among owners of weak computers. Therefore, maybe you once turned off unnecessary processes, and then forgot about it. In order to check background applications, you need to go to a special dispatcher.
- To do this, press the Win R key combination and enter the services.Msc command in the window that appears. Confirm your action by pressing Enter. Dot at the end of a command.
- Find “Print Manager” in the list and right-click on it. Select “properties”.
If it is disabled, then change the startup type to “Automatic”. If an error crashes, then try to start it first and only then change the startup type. In the column “Status” there should be an inscription “Running”.
Using the built-in troubleshooter
There is a utility from Windows developers that automatically looks for problems in a specific category. She, of course, rarely helps, but it happens that she manages to correct the situation. There are three ways to use this tool:
- Go to the control panel using the control command entered in the appropriate field that appears after pressing the Win R combination. Then go to the “Hardware and Sound” section and select “Using the printer”.
- Also in the control panel, when you select a printer in the “Hardware and Sound” category, right-click on the device you need. In the dropdown list, you will find “troubleshooting”.
- Or download a special utility from the official Microsoft Printerdiagnostic10 website. After installation follow the instructions.
Regardless of the startup method you choose, the auto fix tool will be activated. The utility scans the system for connected printing devices and checks for problems with them. It will check: the stability and availability of connections, the relevance and integrity of the drivers. The system will try to automatically correct the printer.
Why the PC can’t see the printer via usb. What to do when your computer or laptop does not recognize or see your printer
There are several reasons why the computer does not see the printer. These include hardware problems with the product, or problems with the cartridges or the ink supply system. There are situations when the computer (PC) does not see or has stopped seeing the printer despite the fact that both devices are working normally.
There can be many sources of the problem with any printer HP, Canon, Samsung, Epson and others, so you should first determine the malfunction, and then look for a solution.
The most common precondition for why the computer cannot see the printer via USB is the wrong connection. You must first make sure whether the printing device is connected to a PC or laptop at all. If this is not the reason, then you need to pull out the USB cable from both devices and insert it into the connectors again until it stops.
Some modern printers use USB 3.0 for connection, while most computers have 2.0 connectors. It is worth considering this, read the instructions for connecting.
Damaged USB cable or connector
The next reason why a computer or laptop does not see the printer is a damaged USB cable or connector. In this case, you should disconnect all computer peripherals and insert the cable one by one into all USB ports on the computer. Each time you connect, you need to wait a little while the system responds: a sound signal or an alert on the monitor.
The next step in the case when the computer or printer Windows 7, 8, 10 does not see the printer is to check for the presence of drivers and the correctness of their installation. As a rule, all necessary software is included with the printer. In this case, it will NOT be difficult to install the drivers following the instructions. If there are drivers available, you can download the required software from the manufacturer’s official website. But first you need to check the compatibility of the firmware and hardware of the personal computer.
But sometimes the drivers “crash” and start behaving incorrectly. There is a solution here too.
First you need to find the printer “Start”. “Control Panel”. “Device Manager”. Right-click the icon of the printing device found in the list, a context menu appears. Click “Properties”.
If in the “General” section it is written that the device is working normally, then the problem is in something else. And if there is an error, then the drivers need to be removed and reinstalled.
In order to remove the firmware, you need to go to the “Driver” tab and click “Remove”.
After that, install the driver again from the disk or download the software from the Internet and install, after that the error when the computer does not see the driver should be eliminated.
Another print device selected
If you are not connecting the printer to your computer via USB, check if there are other printers and devices connected to your PC. Then you need to go to “Start”. “Control Panel”. “Devices and Printers”.
Right-click on the desired print device and “Set as default”.
Disabled print service
Sometimes the computer does not see the printer when the print service is disabled, so the printer refuses to print. You can fix the problem by going to “Start”. “Control Panel”. “Administrative Tools”. Find “Services” in the list and name it twice.
Next, select “Print Manager”, just click on it twice.
In the services table, you need to make sure that “Running” is listed in the “Status” column. If not, then click on the “Start” button and select “Automatic” in the “Startup type” field. Then at the bottom they will name the button “Apply”, then on “OK”.
Automatic printing enabled
In some cases, automatic printing is enabled on a Windows 10 PC. This setting can be found under System and Security in Control Panel. Then select “Administration”. “Services”. “Print Manager”, right-click on it to bring up a menu where you can select “Properties”. Here the start type must be selected with the value “automatic” and the state. “running”.
Operating system crash
If all of the above methods did not help, then a failure in the operating system remains. In this case, you will have to diagnose Windows. The reasons for the failure can be:
- The presence of viruses in the system;
- Blocking by antivirus;
- Incorrect BIOS settings.
To find out if there are viruses on your computer, you should scan it for viruses using antivirus software. over, it is better to check with Several tools, launching them in turn. This provides a more reliable check.
Sometimes antiviruses themselves block the operation of certain actions, mistakenly “thinking” that a virus is running, so they can also conflict with the printer drivers. To avoid such a conflict, you just need to turn off the antivirus while installing the drivers.
Using the BIOS, you can configure the components of the system unit and other important parameters. Sometimes the BIOS itself may be incorrectly configured, which is fraught with Incorrect operation of USB ports. Launched the BIOS, you need to check the state of the ports. You need to focus on the names of options such as USB Function, Legacy USB Port and USB Controller Mode. Then you need to turn on the controller and select “Exit and Save Changes”.
Why the computer does not see the printer
There can be several reasons why the computer cannot see the printer. In this article we will consider them and try to solve the current problem.
First, check the cable. By which the printer is connected to the computer. If it is NOT breakable anywhere and the wires are not exposed, then pay attention to how the plugs sit in the ports of the computer and printer. To ensure good contact, they do NOT have to dangle, you can still move them a little. Now turn on the printer using the switch located on it. This should illuminate the red or green indicator light on the front of the printer.
The next thing to do is check the installed drivers on the computer. To do this, go to “Start”. “Control Panel”. “Device Manager”. Then we look for a printer in the list. I have it not connected, so I will show it on another device. Click on it with the right mouse button and go to “Properties”.
On the “General” tab, look at the state of the device. If it says the same as in the picture below. everything is fine. If not, you need to reinstall the drivers. In some cases, even if the system reports that the drivers are working normally, it is better to uninstall and reinstall them.
To do this, go to the “Driver” tab and click “Remove”.
Now you need to install the printer drivers. Upon purchase, the kit always comes with an installation disc. We insert it into the drive and go through all the installation steps. There is nothing difficult in this. If for any reason you have a disk available, then the drivers can be downloaded from the Internet.
To do this, go to the official website of the manufacturer of your printer HP, Canon, Samsung and others. Then we go to the “Support” section. Here we select the device, its subtype and model. Then click “Select”.
Then click on the link “Universal printer driver”. Then click “Save”. Run the downloaded installation file on your computer and install the drivers.
For HP printers, the site looks like this. Here you need to go to “Support Service”. “Software and Drivers”. Then enter your printer model and click “Search for a product”. You will be offered drivers, select the appropriate one and click “Download”.
This completes the driver installation. Then go to “Start”. “Control Panel”. “Devices and Printers”.
Here in the “Printers and Faxes” section the printer should be displayed.
In the event that several printers are connected to your computer. Select the one you need, right-click on it from the menu, select “Use as default”.
Then in the same menu go to “Printer properties”. On the “Advanced” tab, check that the marker is near the item “Always available”.
Another prerequisite for why the computer does not see the printer may be a disabled print service. To do this, go to “Start”. “Control Panel”. “Administrative Tools”. Here we double-click on the item “Services”.
In the next window, look for the item “Print Manager” and click on it with the mouse twice.
Here, see that in the “Status” item it says “Works”. If you have the “Run” button active. click on it. Then in the field “Startup type” from the drop-down menu select “Automatic”. Click “Apply” and “OK”.
I think you have succeeded and you can print the required document without any problems.
Why the computer does not see the printer?
Today, printing devices are in every company and in almost every home. This technique allows you to solve the issue of printing and scanning various documents (when it comes to multifunctional devices). All of them have long been considered reliable and sufficiently productive, but printers are NOT insured against breakdowns and malfunctions. Given the complexity of their technical implementation, these can be various types of problems, ranging from cases when toner is consumed in the cartridge, ending with the fact that the computer does not see the printer.
What to do if the computer does not see the printer?
We must say right away that there can be many reasons for this situation. We will focus only on the most common cases.
Check the integrity of the wires and contacts
If the computer does not see the printer, then the first thing to do is to check the serviceability of all types of connections and the integrity of the wires. The most common prerequisite for this problem is simply bad contacts in the cable. That is why it needs to be pulled out, cleaned and put back in several times. And this must be done, both in the printer and in the computer itself.
Make sure the USB connector is working
Also, you need to check the functionality of the USB connector. As a rule, a 2.0 interface is needed, although if you connect it to 3.0 it certainly won’t be worse. For a better check, you can plug the cable into several connectors one by one. one of them will definitely work.
Printer is on?!
Oddly enough, another elementary prerequisite for the fact that the computer does not see the printer is the turned off device. For example, due to the fact that the user simply forgot to click on the start button of the device! Be sure to check this moment. If everything is in order, then the solution to the problem should be looked elsewhere.
Software diagnostics and driver reinstallation
For example, the driver could have simply been uninstalled or users forgot to install it. The fact is that without special software, the device simply will not be recognized correctly. As a rule, it is supplied on a special disc, which is included with each printer. If suddenly there is such a disk, then you can simply search for software on the Internet at the manufacturer’s website. Here it is important to choose the right device model, and so that the driver matches the bitness of the operating system installed on the user’s computer.
After installation, you need to restart the computer, reconnect the device, after which it can be used.
Now we will consider the option when the software simply does not work correctly or “crashed”. In both cases, you will need to reinstall it. To implement it, you need to perform the following sequence of actions:
- First go to the “Control Panel” tab, then “Programs and Features”, where we find the all-in-one printer driver and Uninstall it, then restart the PC;
- Go to the “Start” menu, find the “Printer and Faxes” tab, then open the “File” and “Drivers” menu or enter the “Device Manager”;
- Select the required printer model and Delete it;
- We install the driver.
Another common prerequisite for why the computer does not see the printer can be a common mistake of the PC, defining another all-in-one printer as the “default device”. In order to eliminate this problem, it is enough to install the necessary equipment. right-click on its icon and tick the “Use by default”.
An equally common prerequisite for such a situation is the disabled option “Automatic Printing Service”. It can be found in the “Start” menu in the “Administration” tab, where you will need to find the item “Print Spooler”. Inside it there is an inscription “Startup type”, which must be switched to the “Auto” mode.
The last prerequisite may be the failure of the operating system itself on the PC. It is very easy to check its presence. just connect the all-in-one printer to the second computer. If it works fine there, then the matter is in the user’s computer.
If all the above recommendations did not help you, then you need to contact the specialists service center Miraxprint, where experienced craftsmen can find out the cause of the malfunction and fix it as soon as possible!
Why the PC does not see the printer via usb
I would be very grateful for your help with an incomprehensible problem:
At work there is an Intel Celeron 2.4 Ghz computer to which they are trying to connect an all-in-one printer HP LaserJet 3050 via USB. The problem is that the computer does not see the USB printer at all. As soon as the driver installer prompts you to connect the USB cable to continue the installation, nothing happens, the computer reports that a new device has been found, but an entry appears in the list of USB devices that the device is NOT recognized. As a result, the device is not installed either through its installation program or through the search for devices with Windows.
Computer: Intel Celeron 2.4 Ghz, 256 RAM, mainboard Intel Corporation D865GBF, Ser. Numb. FCBF41615684; BF86510A.86A.0053.H3.0101220953
System: Windows 2000 SP4
USB BIOS settings: High-speed USB “Enabled”, Legacy USB Support “Enabled”, USB 2.0 Legacy support “Full Speed”
About an unidentified device connected via USB, Windows writes that “installation error due to the fact that the function driver is not specified for this device”.
Device list appearance: (see Attachments).
I am grateful in advance for your answers, the question is very urgent, especially since IT specialists at work have not yet been able to solve this problem, and without a printer and a scanner. as without hands.
Try to first delete the firewood on the all-in-one printer in safe mode.
Then reboot and put firewood from the disk without connecting the all-in-one printer and reboot again.
After reboot We stick in our all-in-one printer, it should work.
Yes, but other USB devices work ?
Then reboot and put firewood from the disk without connecting the all-in-one printer and reboot again.
It’s a little steamed there: the installation of firewood goes through the wizard from the CD, as it does without it. I haven’t figured it out yet. The same garbage was when I installed my USB ADSL DSL-200 modem. also a master, too, “first start the installation, and when they say. Plug in USB”
Yes, the cable is unshielded. at first I connected the shielded cable through an extension cord. the shielded cable was short, then everything worked, and when I connected it with a 3-meter unshielded cable, the printer is no longer visible. Maybe this is the case? However, when I connect my home Canon BJC-3000 unshielded, everything works.
Adding from 08/10/2006 10:27 PM:
I am telling you for sure, this is NOT the first time I come across this. Change cable!
Adding from 08/10/2006 10:28 PM:
However, when I connect my home Canon BJC-3000 unshielded, everything works.
Such problems are only in the National Assembly, in canons everything is ok.
Of course in this
Adding from 08/10/2006 10:27 PM:
I am telling you for sure, this is NOT the first time I come across this. Change cable!
Adding from 08/10/2006 10:28 PM:
However, when I connect my home Canon BJC-3000 unshielded, everything works.
Such problems are only in the National Assembly, in canons everything is ok.
And here it is not necessary la-la Canon LBP-2900 is also “lost” from time to time. Now. in search of a QUALITY shielded cable (a shortage here formed out of the blue)
I have such a glitch 1B1 at work, I fly like this. I kill in the system properties of the “host controller extensions” and immediately “USB printer support” appears
Why kill that? Nobody canceled the correct firewood. Plus. instead of complaints. it would be better to have a config in the studio. There are no regular telepaths.
Finally, start using normal USB laces.
By the way, I recently began to notice similar problems with power cords. Now they seem to be made of some kind of garbage. The funny thing is that some problems with Pytalovo were solved by replacing with cords from the early / mid 90s.
Heh, it’s time to create a topic in the forum header like: “Printer: USB device is NOT recognizable”.
Quote: It worked for me and not in a shielded cable, without BIOS settings, etc. Shamanism, the chest just opened, it was necessary to go to the printer properties and switch from fax to usb. Windows for some reason put it on the fax port by default, and not on usb.
Lazy with this all-in-one printer 1005 and windows.
I tried everything: I took it down to clean firewood, installed it again, used various cables (the settings in my BIOS DO NOT allow changing the USB speed). In the morning the printer was printed. after lunch it stopped. Connected to another machine. works, connected another device (the same). does not plow on this machine.
One fig system gives out. an unknown USB device is detected. and that’s it. After disabling the PCI. USB. host controller, it seems like the devices are correctly located (USB printers, all-in-one printer HP 1005), but they do not work (there is an error with a suitable inf file), direct search for firewood does NOT give anything
I don’t know what to do, not demolishing the system. (USB works, Printer works, Windows. too, only bundles. printer. USB. system. available
Adding from 02/27/2008 08:38 PM:
The solution, albeit crooked, was found. So:
1) PCI-USB. the host controller will have to be disabled. There are two devices “USB Printer Support” and “USB Composite Device”. Then there will be an all-in-one printer (it will get up with an error, so be it at this stage)
2) The printer will have to be put manually through “printers and faxes”. installation
3) You need to select a virtual port (not LPT) any. now it does not matter which
4) I installed the printer (since the firewood was already there, it will get up without problems), select in its properties through which port we send to print (there may be several ports) by switching between ports, we stop at the working one (we are talking exclusively about the USB virtual printer port )
5) Voila. let’s go drink beer and take out the mother
The computer does not see the printer: reasons and solutions
Sometimes users are faced with the problem that when they connect a new or previously used printer to the computer, they cannot establish a connection. If this happens, you do not need to rush to the service center right away. First, you need to check the main causes of the connection failure and eliminate errors, if any.
Reasons for the lack of connection and how to solve problems
If both devices are working properly, the reasons may be as follows:
- User error while connecting all-in-one printer to PC.
- Previously installed drivers are out of date, unstable, or not loaded.
- By default, another device is selected.
- Disabled Auto Print Service.
- Windows operating system errors.
- Device breakdown.
To figure out how to connect a printer to a computer if it does not see it, we will consider each problem in more detail.
If even a minor mistake was made when turning on, it will not work. Therefore, first of all, you should check the order and correctness of the inclusion. Items to be checked:
- Is the all-in-one printer connected to the network;
- Power button. If the corresponding button is NOT pressed on the device, it is not even worth waiting for a stable connection. Sometimes users simply forget to turn on the device and, as a result, cannot get started.
- USB connector. Usually the devices are connected to a PC via a USB 2.0 connector. For the connection to work, you need to check the input is working properly. To do this, you need to pull out the wire and insert it again. If the PC beeps, everything is fine. Otherwise, you can check the input by connecting other equipment (mouse, keyboard, speaker).
- Wires. Some problems are caused by the usual communication cord. Its serviceability can be checked by replacing it with another.
If no connection errors are found, and the computer does not see the connected printer, you must proceed to check the following possible causes.
Drivers are missing or not working correctly
If the drivers were not previously installed, it is important to do so immediately. The software disc is usually included with the all-in-one printer when you purchase it.
How to connect a printer without a disk to a computer? If there was no disk or it is lost, you can always download the latest drivers from the manufacturer’s website. For example, to connect an HP series to a computer, you should go to the official Hewlett-Packard page, select the operating system (Windows 7, 8 or 10), its bit and download the proposed file.
If the drivers were previously installed and do not work correctly, you should remove the old ones before installing new ones. For this you need:
- In the section “Add or Remove Programs” remove the program.
- In the “Device Manager” remove the installed driver.
- Will launch a new software file.
To run the installer, in the folder that was downloaded, find the Setup file.
If other all-in-one printers have been connected to the laptop, and later users are connected, for example, a Canon printer, it may NOT print Queued files because it is not selected by default. The error can be corrected as follows:
- In the “Start” menu, select the “Devices” section.
- Find what you need.
- Clicked on it with the right mouse button, select the command “Use as default”.
Depending on the OS installed, the procedure may differ slightly. For example, in Windows 10, first select the “Settings” item, and then go to the “DEVICES” folder.
After the actions taken, there will be a permanent connection.
If the automatic printing service is disabled on the computer due to an error or malfunction, the all-in-one printer may NOT work. How to check it?
- In the “Start” menu, select the “Control Panel”.
- Then go to “System and Security”.
- Find “Administration”.
- Open the item “Services”.
- Select “Print Manager”.
- Right-click to go to “Properties”.
- Check the box “Automatic”.
- Check “In Progress” status.
If the printer is connected to the computer, but it does not see it, it is possible that there is a problem with the operating system. You can check this by connecting the device to a second PC. Such errors can only be fixed by reinstalling the system.
If the above methods DO NOT help fix the problem, and the user is still worried about the question “why the computer does NOT connect the printer“, he should contact the service center specialists. Competent employees will fix the breakdown, if any, or point out mistakes made when setting up.
When all the reasons are eliminated, it remains to correctly connect the all-in-one printer to the computer. This can be done in several ways, which will be described below.
Methods for connecting the printer to a computer
If the printing device is connected to one PC, the user can choose one of two ways:
When the machine is connected to two or more computers, it is recommended to select the LAN connection method.
This method is not suitable for all all-in-one printers. Before starting the setup, you need to check if the device supports this feature. Such information can be found in the accompanying papers or on the manufacturer’s website. And a simple inspection of the device can help in this matter. If the printer is connected via Wi-Fi or Ethernet, the printer must have the Corresponding Input.
- Turn on Wi-Fi on the router.
- Enable connection on all-in-one printer.
- Follow the instructions on the screen to establish a connection.
If the user has problems when setting up work, he can find complete instructions on the Internet by entering the query “how to connect a printer to a computer via wi-fi” and entering the desired brand.
The USB cable connection is the most common and easiest way to connect a USB printer to a PC. The whole process takes place in several steps:
1.Connect to the network.
Connect device to PC with cable.
Turn on the power button.
If the kit comes with an LPT cable, the connection algorithm will be similar.
To connect the device to several computers, you need to do the following:
- Connect the PC to the second computer. This can be done using a special cable, or by creating a local wireless connection group.
- Configure a network printer on the host PC.
- On the second PC, go to the “Devices and Printers” section and select “Settings”.
- Decide on the type of connection.
- Find the device you want.
- Finishes setting up a local printer connection.
The above connection and troubleshooting methods allow everyone to work effectively with any printing device.
We recommend watching the video for solving problems.