Mg2540s Printer Doesn’t Take Paper

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Why the product won’t pick up paper and what to do?

mg2540s, printer, doesn, paper

In modern life, it is difficult to do without printing technology. Printers have become a necessity Not only in the office, but also at home. That is why when there is a failure in their work, it always causes a lot of inconvenience. One of the most common causes of poor printer performance is the inability to pick up paper from the tray. There may be several reasons for the malfunction, so you should understand them before repairing.

Possible reasons

There are a variety of reasons why a printer will not pick up paper.

  • Some foreign object has got into the loading tray, for example: a paper clip, a button. The device does not take the paper, as it prevents it from doing so. The problem is more relevant for a technique that has a vertical type of paper loading. Even a sticker glued to a piece of paper can damage.
  • The cause of the problem may be hidden in the paper itself. The device does not pick up paper due to poor quality or unsuitable weight. Another problem with paper is mint sheets, for example, they may have curled corners.
  • Software failure. Regardless of the model and manufacturer, any printer is controlled by electronics, the actions of which are sometimes unpredictable. Failure can occur at any time, and as a result, the printer simply does not see the paper. In this case, the corresponding entry is displayed on the device display or on the computer screen: “load tray” or “All paper”. This can happen with both inkjet and laser devices.
  • The pick rollers are not working properly. this is a common internal problem. The rollers often get dirty while using the device. This happens for two reasons: ink buildup and the use of inadequate paper.

There are other reasons why the printer stopped picking up paper for printing. Any detail can fail. In this case, the malfunction can only be detected in the service.

What to do?

It is quite possible to cope with some malfunctions on your own. If the cause of the malfunction is identified and it does not lie in the breakdown of parts, then you can try to correct the situation.

Reset

If the message “Error” appears on the screen, then you must try to reset the current settings. The procedure is simple, but it is performed in several stages.

  • You must turn off and then turn on the printer. Wait until the “Ready to work” message is displayed (if any).
  • Disconnect the power cord. On most models, this connector can be found on the back of the device.
  • The printer must be left in this state for 15-20 seconds. Then you can reconnect the printer.
  • If the printer has two paper pick-up trays (upper and lower), then the best way to get them working is to reinstall the drivers.

Checking the paper quality

If there is an assumption that the whole thing is in the paper itself, then it is necessary to check its quality. First, it’s best to make sure that the sheets are the same size. If that’s okay, you need to make sure the tray is loaded correctly. Sheets Must be folded in an even bundle of 15-25 pieces.

Pay attention to the weight of the paper. Conventional printers capture paper well, the density of which is 80 g / m2.If this figure is less, then the paper may simply not be caught by the rollers, and if more, then the printer simply does not tighten it. Not all printers can handle heavy and glossy photo paper. If there is a need to print on such letters, you should buy a special model designed for printing photographs, or set the Corresponding settings on an existing printer.

Removing foreign objects

Do not exclude the possibility of a foreign object falling into the paper tray. If, when trying to print, the device does not pull on the paper and at the same time crackles, you need to visually inspect the loading tray. If there really is some foreign object in the tray, such as a paper clip or sticker, you can try to remove it yourself. To do this, you need to arm yourself with tweezers. If you still cannot remove the interference, you can unplug the printer by tilting the tray down and shaking it gently. After such actions, a foreign body can fly out on its own.

The ink cartridge must be removed to remove the foreign object from the laser printer. It should be carefully inspected for small pieces of paper jammed. If necessary, remove them and put the cartridge back.

Cleaning rollers

If the pick rollers are dirty (even visually visible), they need to be cleaned. To do this, you need to prepare:

  • Cotton swabs;
  • A small piece of soft material that does not leave lint;
  • Distilled water.

But if possible, then you can clean the rollers with the Kopikliner liquid, intended for cleaning rubber surfaces.

The procedure must be performed in a certain way.

  • Disconnect the printer from power. In no case can you carry out the procedure on the included equipment.
  • The prepared piece of cloth must be moistened in purified water or “Kopikliner”.
  • The surface of the rollers must be wiped until black ink marks stop appearing on the fabric.
  • In hard-to-reach places, cleaning is best done with cotton swabs.

If the rollers have been well cleaned and the printer still cannot pick up the paper, you need to check them for serviceability. The fact is that the rollers tend to wear out during operation. Of course, it is much easier to replace them with new ones. But if there is such a possibility, then you can try to establish the operation of the device by restoring the old.

  • You need to move the roller a little, return it around its axis. As a result, the worn part should be swapped with the one that is in good condition.
  • Alternatively, you can remove the roller and wrap a small piece of electrical tape around it. In this case, the diameter should increase by no more than 1 mm.
  • Install the roller back.

Due to this thickening, you can extend the life of the roller.

Some models have a feature called manual paper loading. Perhaps the device does not capture the sheets only after it has been activated. This can often happen with new printers, when manual loading was initially selected when installing the drivers.

So that the device does not fail, during its operation, you must adhere to some rules. By following simple recommendations, you can do without repair for more than one hour.

  • Load the tray with paper of the same size and weight. It is better to choose some proven manufacturer and buy only such paper. If you need to print on photo paper, you need to adjust the printer tray to the desired size and density (most modern models have this function). And only then insert the paper and let the images be printed.
  • If suddenly the printer “jammed” one or more sheets of paper, do not try to pull them out forcibly. You need to unplug the printer from the mains, get the cartridge and try to carefully remove the jammed sheets, and not harm the printer.
  • Before sending sheets to the tray, check them for foreign objects: paper clips, stickers, staples.
  • If water accidentally gets into the paper tray, be sure to wipe and dry thoroughly before printing.
  • Timely clean the printer without using aggressive chemical compounds.
  • Monitor the condition of the rollers, which are primarily responsible for picking up paper from the tray.

Preventive measures for good printer operation should also include: regular ventilation of the room in which it is located, and wet cleaning. You should turn off the equipment correctly: the computer is turned off first, and only then the printer is turned off with a button on the case and from the power supply. It should also be remembered that if it is not possible to eliminate the cause of the breakdown on your own, then it is better not to carry out repairs, but to take the printer to a service. This rule applies unconditionally if the equipment is still under the seller’s warranty.

See the following video for what to do if the device does not pick up paper.

Canon printer does NOT pick up paper, what to do?

The essence of this problem is that the Canon printer does NOT pick up paper that is currently in its main tray during the printing process. In addition, it often happens that the device starts making sounds that resemble a similar noise during normal printing, but, oddly enough, the sheets of paper do not pass through it.

How can we fix this problem? To solve the problem that appeared with the printer, you need to follow the tips and tricks that we will talk about in this article. But, before you follow all our tips, it will be necessary to print as a self-test report, and you can check in this way if the problem has already been eliminated.

How to print a self-test report: To do this, you need to load white paper, not used paper, Recommended type is the most common paper for A4 printers. Place the printer in its usual place first. Then press the power button and hold it for a few seconds. Do not release your finger, press the Cancel button at the same time, hold it there for a few more seconds, and then Release both buttons. If the report is correct, you can be sure that everything is in order with the printer and therefore you do not need to worry and DO NOT take the next steps, but if something is wrong with the print, then you need to follow our Further recommendations and tips.

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A self-test report is sent to print. It is necessary to make an attempt to print a report after each operation described in this article, even if with its help you managed to find a malfunction of the device. The first solution to understand why the Canon printer does NOT pick up paper Performing a hardware reset If the device does not pick up paper, then it makes sense to try resetting it.
You must press the button. To turn on the device in this way; DO NOT turn off the printer, you need to disconnect the power cable from the connector on the back of the device; The power cord must also be unplugged from the electrical outlet. Wait about 15 seconds. The power cord must be reconnected: insert the plug and socket, and the other end into the Corresponding socket located on the rear panel; If the printer after these actions did not turn on automatically, then you must press the button to turn it on.

You need to check if the operation you performed helped or if the printer is still NOT picking up paper from the tray. This requires printing a self-test report. Instructions on how to do this are given at the beginning of the article. The following options are possible: The report prints successfully. If so, you should try to print the original document. If there are no problems here, then the device was repaired successfully and you should refuse from the further actions described below; If you cannot print the original file, then you need to try the following solution to help fix the problem; If the self-test report does NOT print, then you also need to continue to the next solution. Second solution. Checking the paper condition and trying to reload it.
The problem when a Canon printer does NOT pick up paper may well be related to the quality of the sheets loaded into it. The device may refuse to perceive them if they are minty, dirty or dusty, or have significant deformations. Also, this problem may be related to the quality of the paper itself. For printing, you need to purchase only good quality sheets that meet all the requirements of Canon printers. For checking the paper condition when the Canon printer is NOT picking up paper. Try the steps below. If you want to check why the Canon printer does NOT pick up paper, start by placing a stack of 10-25 blank and white sheets in its tray.

Why Canon Printer Won’t Take Paper?

Remove the sheets from the tray; Examine the interior of the tray, using a flashlight to illuminate dark areas. In the course of such research, you need to make sure that there are no obstacles that would prevent the rollers from catching the sheets. Even if small pieces of paper get caught in the mechanism, this may cause problems with its feeding and, accordingly, the inability to print. If you find any objects in the path that can interfere with the passage of the paper, then you will need to clean the rollers (the sequence of this procedure is described in the corresponding section). Check the condition of the sheets themselves: the device may not pick up the paper due to a problem with it. Remove mint, deformed or torn sheets and replace with normal ones;

Make sure the tray contains the same type and size of paper. Most devices can handle only one type of paper at a time; Align the edges of the stack of sheets; Make sure the number of sheets is not more than 10-25 sheets in the device. The printer may have difficulty picking up or not picking up paper due to too much paper. Note. To perform all the operations described, sheets should be loaded into the device in the amount of 10-25 pieces. If the problem is resolved, then in the future it is necessary to load the amount of paper, and not exceeding the capacity of a particular device.

Epson printer does not pick up paper well, picks up several sheets. Replacing the paper feed rollers in Epson printers

Epson printers, like second-brand printers, have their own characteristics and problems with the paper feed mechanism. In general, the paper feed mechanism in Epson printers is one of the most reliable.

Epson inkjet printer: The main problems of the paper feed mechanism:

  • Most common. a foreign object has entered the paper feed tray
  • Rubber rollers in the paper feed are worn
  • The spring in the separation roller is broken, the printer picks up several sheets of paper
  • Other rare and individual problems

Now let’s dwell on each point in more detail.

Foreign object in the paper feed tray, how to identify it and what to do

If a foreign object enters the paper feed tray, the printer will pick up the paper obliquely, take the paper but do not pull it towards the printheads, or DO NOT pull it at all.

If the symptoms coincide, then you should carefully look into the paper feed tray, probably even with a flashlight, to try to find a foreign object that interferes with the free passage of paper.

If you didn’t see anything, then you should take a very thick cardboard, insert it into the printer’s paper feed tray, send a print job and help the printer to tighten this sheet of cardboard by hand. They are afraid not to stand, help the printer to stretch this sheet and perhaps with its help a foreign object will be squeezed out.

But sometimes there are cases when you have to disassemble the printer in order to remove various ropes or heavily stuck objects.

The rubber rollers in the paper feed mechanism are worn out, how to determine this and what to do

The feed rollers are erased if you print a lot on the printer, probably at least 25 thousand prints need to be made so that the rubber rollers become unusable. This is a very approximate value, which depends on the printer model, this is the paper on which you print.

The new paper feed rollers are rough, you can feel it well if you feel it with your finger. The erased rollers become smooth and this can also be felt if you slide your finger over the roller (see Fig. 2).

Figure: 2

If the printer begins to feed paper poorly or skip it, then it is worth wiping the rollers with alcohol or a special liquid for washing THESE rubber bands. Most likely this will help for any long period and you can still print, but you should already be on your guard and be ready to replace the rubber bands.

To wipe the rollers with alcohol, you should be smart. Usually the napkin is moistened with alcohol, substituted against the paper feed roller and a print job is sent so that the roller will scroll and wipe off into the napkin.

Please Note! Recently, I often meet paper feeding problems due to NOT high-quality photo paper. Rubbing the rollers with rubbing alcohol helps, but not for long.

If you decide to replace the paper feed rollers, it is not worth changing them one at a time, they are replaced in a set. the paper feed roller and the separation roller.

Mg2540s printer does NOT take paper

Epson printers, like second-brand printers, have their own characteristics and problems with the paper feed mechanism. In general, the paper feed mechanism in Epson printers is one of the most reliable.

Epson inkjet printer: The main problems of the paper feed mechanism:

  • Most common. a foreign object has entered the paper feed tray
  • Rubber rollers in the paper feed are worn
  • The spring in the separation roller is broken, the printer picks up several sheets of paper
  • Other rare and individual problems

Now let’s dwell on each point in more detail.

Foreign object in the paper feed tray, how to identify it and what to do

If a foreign object enters the paper feed tray, the printer will pick up the paper obliquely, take the paper but do not pull it towards the printheads, or DO NOT pull it at all.

If the symptoms coincide, then you should carefully look into the paper feed tray, probably even with a flashlight, to try to find a foreign object that interferes with the free passage of paper.

If you didn’t see anything, then you should take a very thick cardboard, insert it into the printer‘s paper feed tray, send a print job and help the printer to tighten this sheet of cardboard by hand. They are afraid not to stand, help the printer to stretch this sheet and perhaps with its help a foreign object will be squeezed out.

But sometimes there are cases when you have to disassemble the printer in order to remove various ropes or heavily stuck objects.

Rubber rollers in the paper feed mechanism are worn out, how to determine this and what to do

The feed rollers are erased if you print a lot on the printer, probably at least 25 thousand prints need to be made so that the rubber rollers become unusable. This is a very approximate value, which depends on the printer model, this is the paper on which you print.

The new paper feed rollers are rough, you can feel it well if you feel it with your finger. The erased rollers become smooth and this can also be felt if you slide your finger over the roller (see Fig. 2).

Figure: 2

If the printer begins to feed paper poorly or skip it, then you should wipe the rollers with alcohol or a special liquid for washing THESE rubber bands. Most likely this will help for any long period and you can still print, but you should already be on your guard and be ready to replace the rubber bands.

To wipe the rollers with alcohol, you should be smart. Usually, the napkin is wetted with alcohol, substituted against the paper feed roller and a print job is sent so that the roller will scroll and wipe off into the napkin.

Please Note! Recently, I often meet paper feeding problems due to NOT high-quality photo paper. Rubbing the rollers with rubbing alcohol helps, but not for long.

If you decide to replace the paper feed rollers, it is not worth changing them one at a time, they are replaced in a set. the paper feed roller and the separation roller.

We recommend that you see how the replacement of paper feed rollers is done in Epson T1100, 1410, L1300, R1900, R1800, R2400, R2100 printers:

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The spring in the separation roller is broken, the printer picks up several sheets of paper

For those who have little idea of ​​how the paper feed mechanism in Epson printers works, I will clarify, the upper roller feeds the paper, the lower one separates the paper from each other so that the printer takes the paper one sheet at a time.

Therefore, if the Epson printer starts taking several sheets of paper, then most likely the lower roller is broken. To be more precise, it is designed as a shock absorber, it uses a spring and it breaks, which is a prerequisite for NOT feeding paper correctly not by 1 sheet.

In this case, the video is either changed or restored.

Using the example of the feed mechanism from Epson R290, R295, T50, P50, L800, which is compatible with many other Epson models, we will show how to replace or restore the separation roller.

We remove the paper feed mechanism itself, this is not difficult, we will NOT dwell on this moment.

We define what and where.

Remove the separation roller

We disassemble the separation roller

We see a broken spring, if there is no desire to restore, put a new roller if available, if there is a roller then Restore.

Using 2 pliers, bend the broken mustache on the spring and put it back

After replacing the peel-off roller or repairing it, the printer will pick up the paper one sheet at a time. The main thing is to assemble everything correctly.

Other rare and individual problems with paper feeding in Epson printers

This category includes NOT typical problems and individual for a particular patient.

It can be broken shafts, gears, lost springs after assembly / disassembly, and not correct assembly.

If you think that the material was not complete enough, tell me what else to add.

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The device does not pick up paper: what to do and why it happens

One of the most common printer malfunctions is that it does not pick up paper. This is found on all models of HP, Canon, Samsung, Brother, regardless of the type of device (inkjet or laser). Most often, you can fix the malfunction yourself, and not resorting to the help of specialists. But the main thing is to figure out what the problem is, that is, what factor caused it, then it will become clear what needs to be done if the device does not pick up paper.

The product does not pick up paper

Causes of failures

Reasons for the lack of capture:

  • Rubbish. Most often, the printing device is on the office desk, so there are often situations when small stuck parts or small scraps of poor-quality previously used sheets interfere with stable work. And the printer thinks the page has been received.
  • Paper. When choosing paper material for a printer, you need to get acquainted with its characteristics. All-in-one printer often cannot handle poor quality emails. You can find out which paper is better to use in the instructions for the device or on the manufacturer’s website.
  • System failure. Each all-in-one printer has its own software that is installed on the computer. Malfunctioning software can cause errors, including printer failure to pick up paper.
  • Mechanical breakdown. The simplest is that the rollers do not work properly. Other malfunctions can be eliminated at the service center.

Thus, before proceeding to resolve the issue yourself, it is important to check the printer for all possible causes.

How to fix the problem

To identify the cause of the malfunction and eliminate it, you need to find the source. This can be either a printer or the computer itself. To conduct self-diagnosis, you must:

  • Remove USB cable connecting PC and all-in-one printer.
  • Place paper in the tray.
  • Press the power and feed buttons at the same time.

After that, the printer should print a test page (the instructions are suitable for most models of brands HP, Canon, Samsung, Brother). If the product picks up paper and prints, check your computer for problems.

In addition, if the all-in-one printer does not pick up paper well, you need to check the settings. To do this, you need to open any program that allows you to print text or a picture. For example, a Microsoft Word document. Then select the “File” section and go to the “Print” item. Or use the key combination “CTRLP”. Next, it remains to check if the “Printer Properties” are set correctly.

If the desired result is available, you should try to fix the problem differently.

Resetting Printer Settings

What if, for example, a Canon printer does NOT pick up paper? First of all, you should resort to the simplest option and reset the settings. Procedure:

Disconnect power from printer

  • Unplug the power cord from the device and from the outlet.
  • Wait 30-40 s.
  • Turn on the printer.

Now it remains to try to start printing. If the problem persists, more serious measures will be required.

Checking the paper quality

The paper itself can cause printing problems. Therefore, when choosing it, it is important to adhere to the following points:

  • The quality of the material must meet the requirements of GOST;
  • Do not load previously used paper in the tray.
  • Depending on the type and requirements of the device, you need to select smooth or rough sheets.

It is important to choose the right paper for printing

If everything is fine with the quality, you can try the following:

  • Remove sheets from the tray.
  • Select Best (Straight, Straight, Clean) Pages.
  • Place them in the tray.
  • Align with the slider.
  • Start printing.

When the product does not take paper from the optional tray because it is of poor quality, these steps may be sufficient to resolve the problem. If the problem persists, proceed to the next step.

If it does not take due to foreign objects

Foreign objects can also be a prerequisite for the lack of excitement. If the product hums when you enable printing, but paper remains in the tray, inspect it. It is possible that there is trash, a piece of letter, or something else. You can remove Small objects with tweezers. If you cannot get the Ego in this way, you can gently turn the all-in-one printer over and shake.

Check if there is any foreign matter in the tray

Do not use brute force or violently shake the device as this may cause additional problems. For example, mechanical failure.

If the drivers fail

A device driver is an important software, without which stable operation is impossible. Therefore, it is important to know what to do if the product does not pick up paper due to a software glitch.

So, to reinstall the driver, you need:

  • Place the disk with the driver in the computer (if there is a disk or it is lost, you can find the driver on the company’s website).
  • Run the installer.
  • Wait until the program is unpacked and installed.

Installing Printer Drivers

After the driver is installed, the user will be prompted to connect the printer to the PC and make the first print.

If not picking up due to feed rollers

If you look into the sheet feed tray, you can see a special roller inside. It is he who is responsible for grabbing the paper.

Over time, dust accumulates on the roller, debris from paper, which causes problems with delight. The roller slips and does NOT pull the letter.

You can easily eliminate such a malfunction. To do this, you need to wipe the roller with a wet cloth. Of course, it is better to use a special liquid, but if it is not at hand, ordinary water will do.

Paper feed roller

Besides pollution, other troubles happen. For example, the video shrinks or erases. In this case, you can try the following options:

  • The roller will be returned to replace the worn part with a newer one.
  • Remove the element and wrap it with electrical tape. This will increase the diameter.

All these methods will only help temporarily. In the future, the roller will need to be replaced.

If manual feed is enabled

Almost all modern all-in-one printer models have a manual paper feed function. For this, the device usually has a special or bypass tray. Manual mode is connected through the driver or using the buttons on the control panel. Therefore, if an HP or any other printer does NOT capture, you need to check which feed method is selected. Information on how to do this can be found in the instructions.

Printer System Menu

If the feed unit malfunction

If the manipulations carried out with the printer did not give the desired result, most likely the cause of the breakdown lies in the feed units. This problem is especially common with Brother brand machines. In this case, you can only solve the problem by contacting the service center. Specialists will diagnose and, if necessary, replace or repair parts.

Any printer can break. But if you follow simple rules, you will be able to delay this moment for a long time. The paper delight problem is one of the frequent breakdowns, and you can often fix it yourself.

What to do if the product won’t pick up paper

Why won’t the device pick up paper? This is a very common question asked by the owners of this technique. Indeed, most often such a problem arises at the most inopportune moment, when you need to urgently print something for work or study, and the device refuses to take paper and print the material we need. Don’t panic! We decide everything. The main thing is to act consistently and without haste.

Printing on a printer

How to solve a problem

First of all, we determine what brand of your printer: Canon, HP, Samsung, SCX 4200 or Brother? In fact, for the models of all THESE printing devices, the solution to the issue will take place in almost the same way. Therefore, further we determine the reason. Why won’t the product take paper from the tray??

The device does not pick up paper

Here are the most common reasons that influence this:

  • The paper guides that are in the tray are too tight. Try to loosen them a little and the paper will start feeding into the device as before. If you have followed these steps and the problem still persists, you need to consider the following reason.
  • The thickness of the paper used for printing. There are also nuances here. After all, if it is too thick or thin, then there may be problems with its supply. Therefore, when choosing paper, consult with the seller if it is suitable for your printer model.
  • Poor quality paper. Often, in pursuit of savings, we Purchase paper of more than one better quality, and then wonder why a Canon printer does NOT take paper? The printing technique is also NOT stupid and everything will not be “there”. Therefore, if you want it to work without interruption, it is worth supplying it with only high-quality materials.
  • The pick-up roller is dusty. Yes, wiping just the surface of the printer is not enough. Sometimes, at least once every three months, you need to pay attention to its internal details, treating them with a special solution.
  • The pick-up roller is worn out. Each technique and its component parts have a certain service life. In this case, roller wear depends on how often and how much you print. For some, it is enough for 1-2 years, and for some, with an intensive work process, even half a year. You can replace it yourself, as shown in the photo, or contact a specialized service center if you are NOT confident in your own strengths and skills.
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Finding a foreign object or paper debris in the printer. It may be that the paper was not fed correctly during the last print and jammed in the device. Printer HP does not accept paper. To resolve this issue, remove any foreign objects and paper jams from the feed belt.

What to do?

Above we have listed the reasons why paper may not be in the printer. If, in the process of diagnostics, you nevertheless identified a specific problem, then now you need to proceed to the third stage. its elimination.

For paper jams or other foreign particles, you can try to push them through. For this we take cardboard, let it be printed instead of a regular letter. The moment the printer grabs it, you need to make an effort and push it. Together with it, the remains of the paper that was used in the previous print will come out. If all of the above methods DO NOT help, or you are simply afraid to make things worse, then you should call the wizard. He will definitely be able to fix the problem.

Printer selection criteria

In the modern market for copying and printing equipment, there are many of these units. Their price range is very wide and depends on many indicators, for example:

  • Manufacturer’s brand;
  • Equipment;
  • Print type.

By type of printing, printers are inkjet and laser.

Inkjets are usually taken for home use. They print slower and are cheaper than laser ones. But they will also get into repairs more often, because if they are rarely put into work, the ink will begin to dry out.

What to do if the product won’t pick up paper

It is a very common problem that after sending a document to print, the all-in-one printer and printers DO NOT pick up paper. This periodically occurs in both laser and inkjet devices, various models of HP, epson, samsung and others. To get rid of problems of this kind, you first need to decide on the premise of their occurrence. Often the problem is associated with minor software glitches, the introduction of the wrong quality paper, wear of the rollers over time, and various objects getting inside the printer. Such problems are usually eliminated very simply, with your own hands, without the help of specialists.

General printer and software performance check

Checking the printer should begin by assessing its performance and the presence of software failures. It is immediately necessary to find out if the rollers are rotating. To do this, proceed as follows:

  • Turn on the device;
  • After waiting for its preparation time for work, the green indicator should light up;
  • Then they send the document for printing, while a sound will appear caused by the movement of the carriage, the rotation of the axis;
  • If everything is normal, then the sheets Should be fed for printing, there were no software failures, the mechanism is operational.

Paper pick rollers

When, after connecting to the network and pressing the power button on a xerox, brother, canon or any other printer, the Corresponding indicator does not light up, it is better to contact a specialist.

You will also need to resort to the help of the service center professionals if, after sending to print, the rollers and carriage DO NOT move. But first, you can try resetting the settings to eliminate the possibility of a software failure. To do this, proceed as follows:

  • Turn on the printing device to its full readiness for work;
  • Completely cut off the power by disconnecting the Corresponding cord;
  • Wait about 15 seconds
  • Connect the cord in place;
  • Power is supplied, while the printer should work automatically, if this does not happen, press the corresponding button;
  • Print a test document using the control panel or press the button of your choice for 4 seconds (this does not work in all models).

If the parts (roller, carriage) begin to move and the verification document is printed, then you can work further. The cause of the problem in this case was caused by a malfunction in the control program. When everything works, and the paper does not come in at all or the sheets are taken only halfway, then the cause should be looked for by further checking.

Checking paper

Another common prerequisite that the device does not take paper is the poor quality of the latter. To troubleshoot in this case, proceed as follows:

  • Remove previously inserted sheets from the tray;
  • Remove dented and damaged;
  • Check the conformity of the paper in terms of size and density (80 g / m2)
  • Align 20 sheets by knocking their edges on the table;
  • Load the pack into the tray until it stops, adjust its position with guides;
  • Send the test file for printing.

If the document prints out normally, then the reason has been found, you can continue to work in the usual mode. If unsuccessful, other probable problems should be considered.

Foreign objects inside

One of the possible reasons that the device does not pick up paper or does it poorly, may be that foreign objects have entered the device. To get them, they do this:

  • Turn off the power supply by printing technicians;
  • Remove the paper and remove, if possible, the feed tray and output tray;
  • A cartridge is taken out in a laser printer;
  • Opening all the covers, inspect the device for the presence of foreign objects, and if detected, remove them;
  • Assembling the printer;
  • Insert paper into the tray (20 sheets are sufficient)
  • Turn on the device;
  • Print test text.

Small pieces of paper getting inside can also cause problems. If you find any scraps, be sure to remove. In the event that an unsatisfactory result is obtained, repair work is required further.

Checking the rollers and cleaning them

A common problem with missing paper picks is internal malfunctions. Most often this is due to the fact that the roller responsible for gripping the paper has become very dirty during operation and has ceased to perform its functions. This is a natural process, which is associated with the long introduction of the device.

In this case, the problem is solved by simply cleaning the rollers. To do this, prepare the following:

  • Cotton swabs;
  • A rag or cloth that does not leave lint;
  • Clean water (ideally distilled).

It is recommended to avoid the use of any cleaning or alcohol-based products. It is best to use special preparations for cleaning rubber. Alternatively, a copyliner will do. If there is nothing at all, then water will do. Roller cleaning process:

  • The printer is de-energized.
  • The liquid is moistened with the cloth and the rollers are cleaned with it. In the process, the rag must be changed several times until dirt spots stop appearing on it.
  • When some rollers cannot be reached with a rag, cotton swabs are used.

When performing cleaning, it is important to ensure that no liquid gets into the printer itself. To make the rollers easier to clean, you can first slightly loosen the clips. Some models allow you to completely pull them out of the device. In this case, cleaning is much easier.

The second prerequisite for the lack of paper pickup can be worn rollers. A simple solution to the problem is to replace the rollers. However, you can do it differently.

  • Gently slide the roller and turn it over.
  • Pull out the roller and wrap it tightly with electrical tape in several turns. Then install it back. Such a simple procedure can prolong the service life of the old roller for some time.

However, these measures are temporary and it is best to replace the old rollers.

Broken paper feed unit

Roller manipulation may not produce the desired effect. The fact is that not only are they responsible for grabbing the paper. Each printer has other feed nodes. With frequent use, they can be too worn out and cease to fulfill their functions. There is too much gap, because of which the paper simply does not pick up.

This problem can be dealt with in several ways.

  • Try replacing the tray mounts. Sometimes it’s enough just to swap them.
  • Place plastic or cardboard underlays.
  • To get rid of the backlash of the sleeve, you can make a couple of turns of metallized tape around its base. The main thing is NOT to overdo it with the number of layers. If you wind up a lot of scotch tape, then excessive resistance will be created, and the delight of the paper will not be carried out.

Rollers and paper feed sensor

There is another weakness in Canon printers. Very often the paper sensor becomes dirty in them. It is necessary to control the flags, which rises when the sheet is fed. If the sensor is defective, a jam occurs and further paper feed becomes impossible.

Driver setting

The printer or all-in-one does NOT pick up paper even if the driver settings for printing documents are changed. The procedure for correcting the problem in this case is as follows:

  • Having opened any text file, go to the print window;
  • There they choose the device used;
  • Using the “Functions” tab, set the type of paper used, sheet sizes;
  • Save the changes made;
  • Perform a proof print of the selected document.

Other reasons

It is worth remembering that lack of paper picking is the most common problem among all printer owners. This problem can be associated with many non-obvious reasons. Therefore, in order to fully verify the cause of the malfunction and eliminate it, it is not recommended to do repairs yourself.

Important Note this point: in some models, when manual feed is turned on, delight is turned off. Usually users activate this feature and then forget about it. To return to automatic mode, you need to go to the menu and select the appropriate option.

In any case, if this problem appears, you can try to clean the videos or use the other tips given. However, if they did NOT help, then it is better not to carry out further repairs yourself. You should take the printer to specialists who can make an accurate “diagnosis” and fix the equipment.