Printer Can’t See Network Cable

Windows 10 does not see the network printer. Topic: Windows 10 Can’t See Printer

    The problem when after updating windows 10 does not see the printer is associated with the update itself. Windows 10 itself has a utility that is just responsible for office devices, and will scan the computer to find the reasons why Windows 10 does not see the printer, and how to fix it.

Click Start, open the Troubleshooting section, go to the Hardware and Sound section and click Printers and Next.

Scanning for drivers and fixing printer problems will begin. If windows 10 does not see the printer, it is not displayed anywhere, then it should be added manually.

In the lower left corner, click on the notification icon and open All options. Then successively Devices and finally Printers and scanners, where click Add a printer or scanner.

Wait while the system finds it, adds and installs the necessary drivers. Of course, if you have an Internet connection.

Some printer models refuse to work with Windows 10, but major printer manufacturers such as HP, Epson, Canon, Panasonic, Xerox have posted instructions and drivers on their websites if Windows 10 itself does not cope. So, if your windows 10 does not see the HP printer, then you have a direct road to Support HP.

Last edited by Master; 10/06/2016 at 2:09.

  • At the very beginning of using Windows 10, I had several glitches related to printers, so after removing the printer, its icon continued to glow, and when updating windows 10, it wrote the error “the update for the printer was not installed by HP.” What I just didn’t help. But then everything went by itself. So the first step is to find out if all updates are installed.
  • 10/06/2016, 13:43 Well, yes, I read that problems arise with HP printers. But I went to the manufacturer’s website, and there they wrote that we were solving everything. Windows has released the necessary updates, you need to install them, well, do diagnostics with an automatic search for drivers. A message from Optimus and when updating windows 10, I wrote an error “the update for the HP printer was not installed.” What helped? At one time, my office could not be updated in any way, and then, as updates fell down one after another.
  • Message from Afox So at one time my office could not be updated in any way, and then, as updates fell down one after another. Office is good, but what about the printer?
  • And if the printer is on the network, the one that needs to be connected, Do not forget that you also need to enable network discovery, but I have a network at work and several printers are hanging on it, but none is visible to my computer. Nameless.Jpg
  • 01/18/2017, 00:13 Optimus, so is the printer connected via USB? I fought with my laptop for a week. He completely refused to see my smartphone. I already removed it and renewed a bunch of drivers, I didn’t know what to do. And then I accidentally mixed up the cables and took the daughter’s cable, plugged it in, and lo and behold, everything is visible. It’s a little strange of course, because when I connected the old cable, the charging was displayed on the phone, that is, there was a connection, but something, apparently, was missing.
  • Message from Afox so the printer is connected via USB? In different ways, but modern yes via USB. So the cable does not fit, it happens. For example, my hard drive does NOT want to work through a regular cable from the camera. Maybe a printer too?
  • 01/18/2017, 13:01 Optimus, well, I try not to confuse the cable. And this USB was the native phone. Why did it stop working, because the phone charges through it normally. By the way, you need to look for USB from the camera and try how it will work. Here are the good fellows developers who made all the connectors standard, but sometimes I get confused. A bunch of gadgets, try to guess what’s going on there.
  • Windows 10 does not see the printer

    It should be noted that the malfunction manifests itself regardless of the manufacturer of the device’s peripherals. Users of old people HP, Samsung, Epson and Cannon are suffering. The PC ceases to see predominantly outdated hardware, on which there are no more suitable drivers for dozens of drivers. Users just can’t run the installer.

    Driver installation wizard DOES NOT start

    Sometimes the driver is available, but does NOT want to be installed in any way. Apparently, when starting the software, it scans the system and finds that the identifier does NOT match the specified one. In this case, a message appears stating that the OS version is not supported. The problem is precisely that fresh firewood can NOT be found with fire during the day. In this case, it is recommended to do the following:

    • See if there is any new USB hardware in the device manager without a driver. These are usually marked with question marks or exclamation marks. To enter the device manager, press Win X and select the desired option from the menu.
    • Look in the USB section for incorrectly identified devices. The screen is for example only.
    • Unpack the driver package into a directory with a known name.
    • Right click on the exclamation mark USB device and update the driver.
    • When choosing source, specify search on “this PC”.
    • In response to the wizard’s request, specify the directory with the unpacked archive.

    Users claim that the printer on Windows 10 is quite worth the available software. Although the wizard, when trying to start, complains about incompatibility (Ч64-ne/e07a2bdb-d576-4754-93c9-545729bb0e70).

    Learning to search for software

    Sometimes the problem is that the user is NOT able to search. It should be noted that not all devices and printers have suitable software, but in most cases it still exists.

    • Go to the manufacturer’s website.
    • Find the driver search form.
    • Enter the device name in the line.
    • After a while, the available results are displayed. There is a high probability of finding just what you need.
    • As a rule, the manufacturer provides a wide range of customizable options.

    However, in our case, there are no tens. What to do? The speed of updating Windows to new versions is so high that manufacturers simply do not have time to update all software. In this case, some companies provide generic drivers that fit most hardware. If the printer does not work in Windows 10, try this option.

    As you can see from the screenshot, in our case the file name is upd-pcl5-x32- We set the corresponding request to Google (site: upd-pcl5-x32- download) and literally on the second page we find what we need.

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    The version is not the one listed in the Microsoft discussions, this is a newer version. This is easy to see by looking at the release history. The information presented in the table indicates that the software we have chosen is not the newest. The last release is in October 2016. Will it support laserjet 1010? Huge question mark, for which you should study the release notes. Try it, and you will surely find what you need, as well as the author of the request, whose box is given above in the text.

    Windows XP PC does not see the printer over the network

    It is common knowledge that XP is no longer supported. This means that Microsoft does not guarantee compatibility with new hardware. In older versions of the OS, information is transmitted via the SMBv1 protocol, with which a dozen no longer work. In some versions of operating systems, it was possible to enable the driver manually, but this does not work for a dozen.

    Take comfort in the fact that similar problems arise even at the Pentagon. There is a whole fleet of old PCs running XP. The military is paying Billy billions of dollars to fix the problem. Alternatively, you can try the following solution:

    • Go to Printers and Faxes through the Start menu.
    • Click the Printer Installation link to remove the checkbox for automatic port address detection.
    • We put instead the desired network path (including the name of the printer).

    The second solution is to use the TCPPrint print server emulator software. It is installed on a machine with XP and allows you to connect to the resource you need.


    From time to time, a copy comes across, and not visible in the Devices and Printers folder. The solution is simple. requires a PC restart.

    An example is shown in the screenshot. Actually, the name and manufacturer do not matter, just try this solution as one of the ways to solve the problem.

    Services and components

    It is known that the printer sometimes refuses to work even if the drivers and connections are fine. The whole problem is in the print manager service. It should just start manually.

    • Win R.
    • Type services.Msc.
    • Find the required line in the list, check if the service is running.
    • Double click on the name to get more information.

    Before connecting the printer, make sure the service is functional. In order not to guess later why the laptop does not see office equipment.

    Problem Solver

    When it comes to missing hardware, you have to admit that sometimes the Windows 10 Problem Solver works fine. Try it!

    • Win S for calling search.
    • We type “troubleshooting.”
    • Select the line Troubleshooting.
    • Go to the section equipment and sound.
    • Select the section you want.

    Adding hardware manually

    • Press Win I.
    • Go to devices.
    • Click Add.
    • Search will start.
    • You will see for sure that you CANNOT find the equipment you need. Then click the link Required printer.

    Select the My printer is pretty old option. Here you can also manually enter the network equipment if it cannot be detected by standard means. We strongly advise against calling Microsoft, but you can try contacting the manufacturer of office equipment.

    What to do if a network printer is not located in Windows 10 Creators Update

    Open the command prompt as administrator and enter the command sc config fdphost type = own in it. Then restart the device and search for the printer again. now it should be found.

    The laptop does not see the network cable (internet cord). Reasons and what to do.

    Let’s figure out the reason why the laptop does not see the network cable (Ethernet cable of the Internet) and try to fix the problem ourselves.

    Despite the widespread use of Wi-Fi, a wired network connection is still the simplest, most stable and reliable one. Network cards of modern laptops are almost always supplied with preinstalled drivers: this means that most often to connect to the Internet, you just need to plug the cable into the desired port. In practice, laptops sometimes refuse to recognize the wire, such a failure can occur for various reasons.

    Mechanical problems

    The first thing to consider is the simplest option: try unplugging the cord and plugging it back in. Next, make sure that the plug is firmly inserted (until it clicks), check the wire for mechanical damage and make sure there is a signal in the cable itself. It would be ideal to insert the cord into another computer, if there is no such problem on it, then the matter is in the laptop.

    Inspect the contacts and the connection between the wires and the plastic plug; if a break is found, the cable should be replaced. It is cheap, but the replacement procedure itself may require the help of a professional if you need to pull the wire through the wall. Sometimes it helps to rewind the contacts with electrical tape, but this mayor will not provide reliable durable connections.


    If the physical damage has been repaired, and the laptop still cannot see the network, you should pay attention to the drivers. On modern operating systems such as Windows 7 and 8, reinstalling THESE software components is easy.

    • You need to press the WindowsR key combination, write devmgmt.Msc in the console that appears and press “Enter”.
    • This will open a list of all available devices, where you can find installed network cards in the “Network adapters” category. Usually their names contain the name of the manufacturer’s brand, for example, Intel or Realtek.
    • I called the right button on the device, you need to click the “Delete” button in the menu that opens.
    • When you reboot, the system itself will find the necessary drivers and install them.

    For old laptops, it is important to install drivers from disks, which usually come in the kit, in some cases they can also be downloaded from the network. A green signal to the plug is a characteristic sign of network cable operation, although the presence of a glow does NOT guarantee that the cable is working correctly.

    The absence of visible changes after all procedures usually means the failure of the controller or port. Repair or replacement of a network card in a laptop should be entrusted to a specialist.

    The main reasons why the computer does not see the network printer

    Adding a network printer (SP) to a PC is easy: there is a Windows Add Printer Wizard for this. But what if Windows cannot be connected to the joint venture, or it does not see it at all. There are some easy solutions.

    Adding an Invisible Printer to the Network

    Adding a SP to a LAN on a Windows computer is simple in theory. But in practice, this is not always possible, even with the help of the Add Printer Wizard built into Windows. Sometimes the SP does not appear in the list of available ones, and sometimes you receive an error message that begins with “Windows cannot be connected to this printer.” Some simple troubleshooting steps can often fix the problem.

    The computer does not see the printer

    Windows has the Add Printers Wizard, accessible from the Devices and Printers section of Control Panel. In some older versions of Windows, including Vista, the section is called Printers. Specific details differ between Windows versions, but the procedure is almost the same.

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    When you click the Add Printer link, Windows will automatically search the network, the names will appear, select. If you’re lucky, add a name and get ready to print.


    Of course, the joint venture is not always installed as it should. It does not appear in the list of available ones, or you receive a message that Windows cannot connect to it. In the first step, make sure it is connected to the same network as the PC to which you want to add the SP; and that SP sharing is enabled on the PC. Connect to it by clicking on the name, Click on the item “The printer, which was invited, is not specified”.

    If you do not see the printer, it does not mean that it is not there. Some IT departments hide all printer names by default. There are good reasons for this, but it will also become an obstacle if there is a legitimate need to connect to a particular printer. There are other problems, and not allowing to see the available joint venture.

    Decide if you need to add a local printer if there is no USB printer connected to your PC), or no network, wireless, or Bluetooth printer.

    Checking access to the printer

    Try the next step in the Add Printers Wizard. It allows you to “find a printer by name or TCP / IP address”. In fact, there are three options: you can still search in the Directory, but if the first search did not show it, most likely it will NOT appear there either.

    For Select Printer by Name, enter a name in the form \\ COMPUTERNAME \ PRINTERNAME, where computer name is the name that identifies the server or PC on which the SP was installed. This can be found through Control Panel / System and Security / System (on Windows 7). If you do not know the name of the joint venture, ask the employee who uses it, or get a name from the system administrator.

    If you succeed, as described above, then get access to it. If it is still hidden, then try the last option:

    Add a printer using TCP / IP or hostname

    This will require the printer’s IP addresses (static), which you find on any PC connected to the network. From Control Panel / Printers, right-click on the appropriate SP / click “Printer Properties” / then the “Ports” tab, find the Corresponding Printer, you will see its IP address (you may need to expand the first column to do this). Then go back to your PC and enter the IP address in the Hostname or IP Address field; it will also automatically appear in the “Port name” field.

    The error “Windows cannot connect to this printer” is much less common than before. Early users of Windows Vista or Windows 7, when trying to add a SP to their network, often came across the following message: “Windows cannot connect to the printer. Operation fail can be completed (error 0x0000007e) “.

    In 2010, Microsoft released a hotfix to fix a specific problem with a printer driver, this hotfix was integrated into the Windows version of that time, so if you are not using an outdated version of Windows that you NEVER update, you are unlikely to encounter this specific message.

    Finding a Printer Driver

    Other problems can cause Windows to be unable to connect to the SP, even if the system identifies it. There is not one solution for everyone: a search on the IT forums reveals many approaches to try. But more often than not, the headache associated with trying to add an invisible SP to a Windows computer can be relieved by following the simple troubleshooting tips outlined above. Well, if you encounter difficulties that you cannot solve, an IT specialist will come to the rescue.

    Connecting a network printer in Windows 10

    Now, in almost every home there are several computers connected to the same Internet network, this does not mean different offices, where there can be countless connected devices. In addition, many people want to use printing equipment, but it is completely inconvenient to connect it to different PCs all the time. In this case, the built-in function of the Windows 10 operating system comes to the rescue, which allows you to share the printer and start printing from any local machine.

    Connect a network printer in Windows 10

    To complete the task, you need to observe only two main conditions. the printer must be connected to one of the computers and be in working order (print pages without problems), and all PCs must be on the same local network. After you are convinced of the implementation of THESE points, you can proceed to the preparatory work and the direct connection of network equipment.

    Preparatory actions

    First of all, you will need to perform a few simple actions so that you do NOT have to be distracted by them in the future. We have highlighted all the points that should be considered:

      Find out the name or IP address of the PC where the desired printer is connected. This information will be required when adding it through system tools. Read more about this in our separate article at the following link.

    Providing general access within the local network to ensure the normal interaction of equipment, all files and folders.

    Find out the exact name of the printer, for this you need to find it on your computer and remember or copy the name you see.

    Only after completing all THESE steps can you proceed to adding a network printer. We have highlighted all the available methods for performing this operation, but first of all I would like to dwell on the recommended.

    Options menu

    The “Settings” menu appeared in Windows 10 and is intended to completely replace the “Control Panel” in the future. Now, through it, you can already quite simply perform various actions with peripheral equipment, including printers. A network device is connected through this menu in just a few clicks:

    • Open the Start menu and go to Settings.

    Select the “Devices” section.

    Open the Printers & Scanners category in the sidebar.

    Here Click on “Add Printer or Scanner”.

    Click on “The printer you want is not listed” when it appears.

    Use a marker to mark “Select a shared printer by name”. Fill in the addresses in the format \\ Computer name or IP address \ full printer name and click on “Next”.

    printer, network, cable

    You can also name it “Browse”, which will open Explorer, where in the “Network” section will display a list of available shared printers to select.

    Wait for the connection of the selected device to be completed. When a notification appears about the need to install drivers Confirm it, all other actions will be performed automatically.

    At the end of the installation, a new window will open with recommendations for using the default printer and a proposal to launch a test page to check the operation.

    After completing this instruction, the printer will print over the network without any problems and will be displayed when selecting equipment for printing. Do not forget just to turn it on on the main unit and check the presence of paper in the tray so as not to receive errors when sending.

    Classic PowerShell Application

    This method is to use the Advanced command line alternative to the Windows PowerShell desktop application. Connecting network printing equipment in this way is carried out by entering Special commands, but first you need to start the console itself. This can be done through the “Start” menu by entering the appropriate name in the search.

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    In the console you will need to enter Add-Printer.Connectionname “\\ Computer_Name \ Full_Printer_Name” to add a printer by the host PC name. After specifying the command, press the Enter key to activate it.

    If you are interested in connecting the machine using the PC’s IP address, the command will take on a slightly different form: Add-Printer.Connectionname “\\ \ Full_Printer_Name”. Where is the desired local IP address.

    “Control Panel”

    As mentioned earlier, the “Control Panel” is gradually losing its position, because the new “Options” menu is much more convenient and functional. However, there are still users who need to complete the task under consideration today precisely through this classic application, and this is done like this:

      Start the “Control Panel” in any convenient way and go there to the “Devices and Printers” section.

    On the top panel Click on “Add Printer”.

    Click on the link “The printer that I want is not listed”.

    All other actions are performed exactly as shown in method 1.

    You were introduced to three different options for connecting a shared printer in the Windows 10 operating system. Usually everything goes well, but sometimes users encounter problems. The most common are a disabled print service or a “Local printing subsystem is not running” error. You can get acquainted with the solution of these difficulties in our separate article below.

    The network card does not see the cable: ways to solve the problem

    A computer. A complex machine that interacts with a huge variety of components. Some devices sometimes malfunction. For example, when working with the Internet, various problems arise. Quite often people are faced with a situation in which the network card does not see the cable on the PC. What to do in this case? What could be the reasons for this phenomenon? What to do to restore your Internet connection?


    The first and most common cause of the problem. It is the presence of physical damage to the connected equipment. The network card does not see the internet cable? It is necessary first of all to check its integrity. It is likely that the cord is pinched or even torn.

    Further, it is recommended to make sure the integrity of the jacks for connecting the cable, as well as the plugs. If everything is normal, you can look for the cause of the problem elsewhere. The presence of damage leads to the fact that the network card will not be able to see the cable to troubleshoot.

    As a rule, the replacement of the cable and connection plugs helps here. No other options are provided.


    The next option is also not so rare. Often, the network card does not see the cable from the Internet when the network settings are down. This phenomenon usually does NOT cause panic in users.

    To exclude such a situation, the user is asked to open the “Network Control Center”. In the window that appears, look at the results. If a red cross is lit between the computer and the connection, there really is a problem with the Internet. Most likely, the network card does not see the cable due to faulty settings.

    Correcting the situation comes down to the fact that the user clicks on the red cross between the PC and the Internet, and then waits for the results of the check. Once it is completed, you can follow the instructions of the help wizard to establish a network.

    If the network card has stopped seeing the cable, you need to contact your provider. He takes data to configure the network, which is entered in the Relevant fields (for example, IP-address). It is proposed to work in the same “Network Control Center”.


    But that’s not all! A computer. The device is complex. When something goes wrong, it can be difficult to pinpoint the source of the problem. Therefore, the resolution of the problem is to overcome all possible causes of failure. There are not so few of them.

    NIC can’t see the cable? It is possible that the problem lies in the software. precisely, in the drivers. It is likely that some of the hardware software on your computer is out of date. And therefore it is NOT recognized in the operating system.

    The situation can be easily corrected. To do this, you must:

    • Open “Device Manager”. The best way to do this is by right-clicking on the My Computer shortcuts. Next, you need to select “properties” and there. The service you want.
    • Open the “Network adapters” section.
    • Click on the name of the network card and select “drivers” there.
    • Click on “rollback”.

    This technique helps when the network card began to malfunction abruptly. That is, when the cable was previously recognized. Reception allows you to roll back the settings of the network card to earlier.

    Reinstalling drivers is easier. It is enough to download or download the software using the installation disk on the official website of the network card manufacturer, and then install it. Just a few minutes. And it’s done!


    Often, users complain that their built-in network card does not see the network cable. What to do in this case? It doesn’t matter if the embedded component is in question or not. The main thing is that the causes of failures remain the same.

    It should not be ruled out that the network card is disabled or does not work in principle. You can check this in the “device manager”. If there is a red cross in the section with network adapters near the inscription with the name of the network card, then the problem is really in a non-working device.

    As a rule, it is recommended to simply replace the non-working component. And then the Internet cable will be recognized by the operating system again. In practice, people are not yet very often faced with equipment incompatibility. But you shouldn’t rule it out anyway.


    and more often, users are faced with a situation where the network card does not see the cable. Windows 7 can detect a problem very quickly. All of these layouts are relevant for this OS.

    But Windows 10 owners may face such a problem as hardware incompatibility. Some modems, speakers, microphones, mice and other computer components do not work with this operating system. Therefore, you can get rid of the problem:

    • Reinstalled the operating system;
    • Bought a new network card / modem.

    No more options are offered to deal with hardware incompatibilities. Every user should remember this.


    If all of the above options did not help, and the network card does not see the cable, you can check the operating system for viruses. They are often the prerequisites for most problems and failures.

    You can detect a virus using an anti-virus program. After scanning the PC, you need to disinfect the operating system. This is followed by a restart of the computer. If the network card did not see the cable due to viruses, then the described actions will help to fix the problem.

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