Printer Failed To Print Windows 10

Windows was unable to connect to the printer. Local printing subsystem is not running

Hello again, friends! As in the previous article, now we will talk again about setting up the printer and MFP. To be more precise, the question will not be in the setup itself, but in the error: “Windows could not connect to the printer. The local printing subsystem is not running “, which I met just yesterday, trying to connect the printer to a personal computer. Of course, I met a SIMilar error earlier, but the idea to write an article with its solution came only now.

Let’s, as usual, first take a look at what could have caused the message that Windows was unable to connect to the printer. In principle, according to the words “the local printing subsystem is not running”, it is clear that at the moment we have a malfunction in the print manager service. How to determine exactly whether the service is responsible for the error and restore its performance, I will show below.

Printer Failed To Print Windows 10

The second reason why Windows cannot connect to the printer is the clogging of the spool folder and registry, which is responsible for the print queue. This usually happens after multiple installations of software in the form of drivers and completely different brands and models of printers. Reading further, you will be able to determine whether the problem was really in the spool, and if the answer is yes, you will learn how to clear it.

So if you are faced with the error “The local printing subsystem is not running”, then let’s take a look at each option in turn, which would help us to help us connect the printer, regardless of whether it is on the network or local.

Connecting a network printer with the error “Windows could not connect to the printer

What to do if, when trying to connect a network printer, errors appear in the local printing subsystem failure? So, having dealt with the first point, namely, started the service, the situation has NOT been corrected and go to the network computer, you still cannot connect to the network printer? Well, then let’s move on to the alternative.

An alternative is to connect the device via “Local Port”, in which you just need to register the path to the network printer. Let’s move on to a supervisory example of how this is done.

Go through the control panel to “Printers and Devices”, click on the button “Add Printer”.

Now in the displayed menu, select “Add a local printer“.

Create a new port by choosing from the proposed menu, the port type “Local Port”.

Now, taking all capital letters and symbols, write the path to the printer (Example: \\ vitaliy \ HP LaserJet 1020).

Next, select the driver of the connected device and click on next several times in subsequent windows.

Usually, after connecting in this way, everything starts to work as if nothing happened, while NOT throwing out a message that Windows could not connect to the printer or that the local print service is not running.

“The local printing subsystem is not running”, enable the service

The local subsystem is the “Print Manager” service located in the computer administration settings. Therefore, if we see that it is not running, then it is SIMply disabled either by the user or by a third-party program or virus.

To enable it, go along the path “Control Panel”. “Administrative Tools”. “Services”. I want to note right away that NOT local, but just services, I focus on this because for some reason all users constantly go there, although I always voice them just the word service.

So, in the list, we go down to those until we get to the “Print Manager” (in Windows XP it is the Print Spooler). Having found it, we go into it with a double click. In the appeared parameters, in the item state, should be “Automatic”, if this is not the case, then we change it to the appropriate value. Further, just below, only the “Disable” button should be active, if, again, this is not the case, and instead of it the working button is “Start”, then click on it and close the window. Applying all settings.

If the matter was really only in the service, in this case everything should work fine, otherwise, the service will turn off in a moment, it means that the problem “The local printing subsystem is not running” has not been solved and that it is time to move on to the next point.

Connecting a local printer when the error “Windows could not connect to the printer” appears

Oddly enough, such errors are encountered both when connecting a network device and when connecting local printers. In this paragraph, they will be discussed, although this option can also help to cope with the problem of the print manager and when setting up the printer over the network, so in no case do not skip this point.

Usually, when setting up a local printer, the print manager starts normally, but after a few seconds, it is immediately cut down. Based on this, we can conclude that the problem lies in Spool, which for some time has SIMply become clogged.

The conclusion suggests itself, if it is clogged, then you need to clean it. A detailed description of cleaning is already present on the site here: how to clean a Spool, so I see no reason to repeat everything in this article. By clicking on the links you will find step-by-step instructions, following which you can easily get rid of the error “Windows could not connect to the printer. The local printing subsystem is not running “and will be able to connect to any printer without problems.

All three points, as always, personally, have been tested by me in practice more than once, so I can tell you for sure that they are all working, the main thing is to find your own. Lee, do not forget that I am always with you, so when you have any questions, write to me in the comments, where I will definitely, at least try to help you.

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Restarting the Print Manager service

One system service “Print Manager” is responsible for the correct implementation of all actions with the printer. Due to various errors or failures in the OS, it could be disabled or stop functioning normally. Therefore, we advise you to manually restart it, which is done like this:

    Open the Run utility, hold down the Win R key combination. In the field enter services.Msc and Click on “OK”.

In the list, find the term “Print Manager” and double-click on it with the left mouse button.

Make sure the startup type is set to Automatic, then stop the service and restart it.

Sometimes a situation arises that the “Print Manager” turns off by itself after a while. This may be due to different problems, for each of which there is a separate solution. You will find detailed guides to fix this difficulty in the article below.

Correcting the error “This document could not be printed

Some users periodically face various problems when trying to send a file to print. One of the most common errors is the notification “Failed to print this document”. In most cases, this difficulty is solved by software methods, but hardware breakdowns should not be ruled out. Next, we want to talk about the known causes of this problem and options for fixing them, starting with the most common and common.

Using the troubleshooter

Above, we have covered all the software methods for solving auto products problems that DO NOT affect the standard system troubleshooter. If none of the above has yielded results, run this tool so that it can conduct an automatic diagnosis.

    Open the “Settings” menu via “Start” and go to the “Update and Security”.

Go through the left pane to the Troubleshooting category.

Select “Printers”.

Wait for the Problem Detection Wizard to finish scanning. When a list of printers is displayed, select non-working and follow the recommendations that appear.

Disable offline mode

Sometimes the printer goes offline due to system errors or a disconnected cable. Almost always, it exits from it automatically, but there are exceptions, then when you try to print on the screen a notification appears “The printer is paused”, but on some models a different code is triggered and the inscription changes to “Failed to print this document”. We advise you to familiarize yourself with the material below in order to understand how to independently switch the printer to active mode and fix the difficulty.

Clearing Paper Jams

As mentioned earlier, not all models of printing equipment display errors correctly, which also happens when a situation occurs with a paper jam inside. Its Shreds will NOT allow the pickup roller to pick up a new sheet or notify of the presence of foreign objects inside. In this case, you need to disassemble the printer yourself and check its insides for pieces of paper or, for example, paper clips. If foreign objects are found, they must be carefully removed.

Reinstalling the driver

The printer driver is responsible for the normal operation of its software. Problems with the operation of this component or incorrect installation will lead to the termination of operation. Therefore, we recommend completely uninstalling the old driver as shown in the article at the following link.

After that, all that remains is to find the latest driver by any convenient method, download it and install it. The priority place for searching is the official site, which comes with a licensed disk or utilities from the developer.

Default printer assignment

In most cases, users DO NOT look at the selected printer in the program through which printing is started, and immediately send the document for processing. Sometimes this leads to the fact that the default device is the disconnected equipment, which is why the problem under consideration appears. To avoid such errors, it is recommended to manually specify the required device or set it as the main one in the system.

Disabling bidirectional communication

The default printer configuration includes an active option to automatically transfer settings from the system to the printer called this item “Two-way communication”. Even device designers themselves point out that the active mode of operation of this tool often leads to problems with printing. Therefore, we suggest turning it off.

  • Open “Start” and go to “Settings”. In the case of older versions of Windows, you will need to select “Devices and Printers”.

Move to the “Devices” section.

In the left pane, select the category with printing equipment.

Find the required printer in the list and click on it with LMB.

The inscription “Printer properties” will be highlighted in blue, click on it with LMB.

Go to the “Ports” tab.

Uncheck “Allow two-way data exchange” and apply changes.

After completing the above instructions, all that remains is to restart the device for the new settings to take effect, and try to send the document to print again.

Correcting the error “This document could not be printed

First of all, you need to check the cable from the printer connected to the computer. It should fit snugly in both connectors and not be damaged externally. If possible, try connecting it to a second computer and make sure the device is detected. If defective, replace the wire. We recommend that you immediately clear the print queue before following all subsequent instructions. You will find detailed guidance on how to accomplish this task in our other article at the following link.

Fixing errors in accessing network printers

Quite often, there are problems with network printers. They, as a rule, are exclusively associated with incorrect settings of the network identification paths of the devices themselves.

When making the necessary settings, pay special attention to entering the correct network address of the printer, its location, network name, and port used. In addition, sometimes it is necessary to specify the source for installing drivers.

Checking Printer Settings, Driver Availability, and Additional Software

The most voluminous in their content are software failures, therefore, the attention of all users separately follows them. If a printer error is displayed for no apparent reason, and it does not indicate what exactly the problem is, first you should check the status of the device itself.

For this call the section of devices from printers from the “Control Panel”, Make sure that the selected device is marked with a check mark with a green marker (used by default), go through the RMB to the properties section and Make sure that the offline item is NOT activated.

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If offline operation is enabled, disable this setting, restart the computer and printing device, and then try to print documents again.

An error in printing an HP printer or any other manufacturer can often be associated with the absence or incorrect installation of the drivers of the devices themselves. To check their status, use the standard “Device Manager”. Find your printer in the list and make sure it has a yellow triangle with an exclamation mark on it. If present, reinstall or update drivers. It is best to use automated programs like Driver Booster to update.

If this does not help, completely remove the device from the system, then install the control and missing software from the original disk (and not from the Windows database).

When several printers are connected to one computer, it is often possible to observe that they are marked with a red cross in the “Device Manager”, which indicates a driver conflict. The way out of this situation is to temporarily disconnect one of the devices, change the default printer, or reinstall the drivers for each of them.

Among other things, please note that many modern printers use their own software in the process. If it is damaged, accidentally removed, or improperly installed (even if the system has a correctly installed driver), the devices may NOT work. Uninstall the original control program (for complete uninstallation it is better to use utilities like iObit Uninstaller), and then reinstall the application.

Print error: “The product could not print this document.” How to fix the error?

Printers, like any other equipment installed in a computer system, cannot always work correctly, while the printer generates a printing error, a message about which may not always be clear to an ordinary user (for example, if it contains only an error code without any information regarding the description of the auto product problem). It is even worse when there seem to be no obvious failures, but printing still DOES NOT start. Let’s try to figure out what the reasons may be and what actions can be taken to eliminate the most common errors and failures.

Print Manager Service Errors

Finally, one of the most unpleasant printer printing errors can be called situations with problems with the “Print Manager”, which for some unknown reason can be disabled.

To check its status, go to the services section (services.Msc), find the specified component there, click the service start button, if it is disabled, and set the start type to automatic.

To be sure, Use the Programs and Features section, go to Turn Windows features on and off, and Make sure that the component responsible for printing is turned on (there must be a check mark on it and all related items).

The printer says “Print error. Failed to print document. ” What is the reason?

In general, very conditionally typical errors of absolutely all known printer models can be divided into software and physical failures. The first type is most often associated with Incorrect installation of drivers and related software, incorrect configuration of connected devices, disconnecting printers in the operating system settings, overloading the print queue, etc.

Failures of the physical plane most often occur due to the incorrect connection of the device and the choice of the port, in case of equipment breakdowns, after replacing the cartridges or refilling them yourself (including due to contamination with toner or ink). In addition, a certain human factor cannot be excluded, when the user SIMply forgot to close some cover, press a certain button, or did not notice the absence of paper. Most experts agree that software problems are considered more common, therefore, in the recommendations below for eliminating all kinds of failures, we will mainly focus on them.

Eliminate physical problems

Now a few words about physical problems. For example, suppose you receive a printing error message “The printer could not print the document.” In this case, you should immediately check that the device is connected to the computer correctly, and also pay attention to the selected port or connector, including testing the conditions of the cables used for connection.

If a printer error occurs due to self-refilling of a toner cartridge, make sure it is not dirty (powder should not spill out). For inkjet printers, after refilling with ink, it is advisable to use special firmware, but in both cases, before setting your own documents for printing, you should print a test page (on many devices there is a special button for this located right on the panel). Sometimes additional buttons need to be pressed to wake up the printer after refueling. In general, it is not recommended to refuel yourself without Special knowledge. It is better to entrust this matter to specialists from the service center or technical service.

Printer printing error: what to do first?

So now let’s get down to the immediate troubleshooting. To begin with, let’s consider a situation known to many, when even the operating system clearly indicates an error in printing a printer, but for some reason it does not print. The reason for this is the print queue overflow. Most often this can be observed with network printers, when several users SIMultaneously set documents for printing, and the device SIMply cannot cope with their processing, or at one of the stages a failure occurs on another computer.

Usually, clearing the queue doesn’t help. In this situation, the only and optimal solution would be to reboot the printer itself, as well as all computers from which printing was set. Many have probably noticed that after performing such actions, printing resumes.

Additional Tips

If you use virtual devices along with hardware printers, enable all the necessary services like PDF printing or XPS support in the same section of system components. It is quite possible that these very components can somehow be related to their “iron” counterparts. Finally, it is not worth excluding the Virus infection of the computer system, therefore it is strongly recommended to perform a full scan with neutralization or removal of threats that may be found.

Windows 10 support information from printer manufacturers

Below I have collected information about what popular manufacturers of printers and MFPs write in the operation of their devices in Windows 10.

  • HP (Hewlett-Packard). The company promises that most of its printers will work. The one that worked in Windows 7 and 8.1 will NOT require a driver update. In case of problems, you can download the driver for Windows 10 from the official website. Additionally, the HP website has instructions for solving problems with printers from this manufacturer in new operating systems: http: //support.HP.com/en-us/document/c04755521
  • Epson. promise support for printers and MFPs in Windows The necessary drivers for the new system can be downloaded from a special page http://www.Epson.com/cgi-bin/Store/support/SupportWindows10.Jsp
  • Canon. according to the manufacturer, most printers will support the new OS. Drivers can be downloaded from the official website by selecting the required printer model.
  • Panasonic. promises to release drivers for Windows 10 in the near future.
  • Xerox. write about the absence of problems with the operation of their printing devices in the new OS.
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To eradicate all problems that interfere with normal printing in your Windows 10, run the Print-Spooler-Repair-Tool as administrator and press the “Repair” button, you will receive the result in a minute, in the overwhelming majority of cases, the printer starts working as good as new.

In addition, I also advise you to clear your spooler, with this script, so that the specified.

If none of the above helped, I recommend using Google search (and I recommend this search for this purpose) for a query consisting of the brand and model of your printer and “Windows 10”. It is very likely that your problem has already been discussed in some forums and a solution has been found. Do not be afraid to look at English-language sites: they come across the solution more often, and even automatic translation in the browser allows you to understand what is at stake.

How to install drivers manually.

If after installing Windows 10 the printer does not work and the above options to solve this problem did NOT help, then you should do everything manually. You need to download and install the printer drivers yourself. To do this, go to the drivers section or the device manufacturer’s website and select a driver for your model. It must be downloaded for Windows 10.

After identifying problems with Windows 10, users have already published printer drivers from many manufacturers, and therefore it will NOT be difficult to find them on the Internet.

If you could not find a suitable driver for Windows 10, then download it for Windows 7 or 8.

It is better to uninstall the old one before installing the new driver, otherwise some errors may occur. To do this, go to “Options”, then “Devices”. Remove the printer by clicking on the right mouse button and selecting “Remove device”.

Updating USB Controller Drivers

If the printer works on a different computer, the problem is with the USB drivers. To update them, follow these steps:

Open Device Manager using the system search or with the devmgmt.Msc command launched from the Run window (Win R).

Then expand the USB Controllers tab and Right click on the devices and named Chipset or Root Hub, and select “Update”.

On the next screen, select automatic search and wait for the process to complete.

If this method did NOT work, try uninstalling these drivers, and then on the Action tab, click on “Update hardware configuration” so that the system can reinstall them when it detects devices.

Also the latest software can be downloaded from the motherboard manufacturer’s website.

Manually Installing Printer Drivers

If so far nothing has helped, go to the official website of your printer manufacturer and find in the Support section available drivers for your printer. It’s good if they are for Windows 10. If there are none, you can try for 8 or even 7. Download them to your computer.

Before starting the installation, I recommend that you go to the Control Panel. Devices and Printers and, if there is already a printer there (i.e. it is detected, but does not work), right-click on it and remove it from the system. And after that, run the driver installer.

After updating windows 10 does not print printer. Printer not working in Windows 10

After upgrading to Windows 10, many users encountered problems with their printers and MFPs, which either the system does not see, or they are not detected as a printer, or they SIMply do not print as they did in the previous OS version.

If your printer does not work properly in Windows 10, this manual contains one official and several additional methods that can help fix the problem. I will also provide additional information regarding support for printers of popular brands in Windows 10 (at the end of the article). Separate instruction: How to fix error 0x000003eb “Failed to install printer” or “Windows cannot connect to printer”.

Windows 10 support information from printer manufacturers

Below I have collected information about what popular manufacturers of printers and MFPs write in the operation of their devices in Windows 10.

  • HP (Hewlett-Packard). The company promises that most of its printers will work. The one that worked in Windows 7 and 8.1 will NOT require a driver update. In case of problems, you can download the driver for Windows 10 from the official website. Additionally, the HP website has instructions for solving problems with printers from this manufacturer in new operating systems: http://support.HP.com/en-us/document/c04755521
  • Epson. promise support for printers and MFPs in Windows The necessary drivers for the new system can be downloaded from a special page http://www.Epson.com/cgi-bin/Store/support/SupportWindows10.Jsp
  • Canon. according to the manufacturer, most printers will support the new OS. Drivers can be downloaded from the official website by selecting the required printer model.
  • Panasonic. promises to release drivers for Windows 10 in the near future.
  • Xerox. write about the absence of problems with the operation of their printing devices in the new OS.

If none of the above helped, I recommend using Google search (and I recommend this search for this purpose) for a query consisting of the brand and model of your printer and “Windows 10”. It is very likely that your problem has already been discussed in some forums and a solution has been found. Do not be afraid to look at English-language sites: they come across the solution more often, and even automatic translation in the browser allows you to understand what is at stake.

Adding a Printer in Windows 10

If the automatic diagnostics does not work, or the printer does NOT appear in the device list at all, you can try adding it manually, and for older printers in Windows 10 there are additional detection options.

Click on the notification icon and select “All options” (or you can press the Win I keys), then select “Devices”. “Printers and scanners”. Click the “Add a printer or scanner” button and wait: perhaps Windows 10 will detect the printer by itself and install drivers for it (it is desirable that the Internet is connected), perhaps not.

In the second case, click on the item “The required printer is not in the list”, which will appear under the search progress bar. You will be able to install the printer using other parameters: specify its address on the network, mark that your printer is already old (in this case, the system will search for it with the changed parameters), add a wireless printer.

It is possible that this method will work for your situation.