Printer Paper Jammed What to Do

Paper is jammed inside the printer

If the jammed paper tears and cannot be removed from the paper exit or feed slot, or the jammed paper remains inside the printer. Remove the paper following the instructions below.

Note.

  • If the outside of the paper exit slot is dirty with ink, clean it before clearing paper jams.
  • If paper is jammed during printing and you need to turn off the printer to remove it. Before turning off the printer, press the Stop button on the printer to stop printing.

Turn off the printer and unplug it.

Fold the paper output tray and open the cover.

Attention!

DO NOT touch the transparencies (A).

If this part is stained or scratched by paper or hand contact, it could damage the printer.

Check for jammed paper under the FINE cartridge holder.

If there is jammed paper under the FINE cartridge holder, Move the FINE cartridge holder to the far right or left edge for easier paper removal.

While moving the FINE cartridge holder, hold the FINE cartridge holder and slowly move it to the right or left edge.

Pick up jammed paper with both hands.

If the paper is curled, remove it.

Pull the paper out slowly so as not to tear it.

Make sure all jammed paper is removed.

If the paper tears when you pull it out, torn pieces of paper may remain in the printer. Check the following items and Remove any remaining paper.

  • Is all paper removed from the FINE cartridge holder? ?
  • Small pieces of paper left in the printer ?
  • Is all paper removed from the left and right blank areas (B) in the printer ?

Plug the printer back in and turn it on.

All pending print jobs are canceled. Repeat print.

Note.

When reloading paper Make sure you are using the correct paper and loaded it correctly.

If a paper jam message appears on the computer screen when you resume printing and after removing all the jammed paper, there is still jammed paper in the printer. Check the printer again for remaining pieces of paper.

If the above steps do not solve the problem, Contact your nearest Canon Service Center for repair.

There is a paper jam in the printer, how to remove?

So, today we will analyze:
If there is a paper jam in the printer, how to remove it without damaging the printing machine.
What are the causes of paper jams.
Precautions when removing paper from the machine.

There may be several problems. The most common clogging of the inside of the printer. These can be small parts of office supplies. in other words, office supplies. or clogging of small particles of the paper sheet itself. The second option often arises when using cheap low-grade paper that has been poorly processed. As a result, the paper can leave a lot of fine dust and debris that gets caught on the fuser or similar narrow and stressed areas. As a result, the printer may start to “chew” (wrinkle) the paper or NOT print at all.

An incorrectly selected paper weight can also cause problems. Carefully read the characteristics of the printer, which indicates the types of paper products that it can use without consequences.

Paper is jammed in the printer, how to pull it out, removal methods

In fact, there are not so many ways to extract paper, but you should know a few nuances so as not to “break the wood”. in our case. a printing apparatus. A paper sheet can be in two places:

  • At the beginning of the print path. where you can see the end of the letter in the tray area and where the paper is loaded;
  • At the exit of the print path. here the letter is already visible from the top cover of the device.

The first thing to do is to unplug the printer.

In order to get the paper out of the device, you need to open the upper compartment (this compartment may be located in different ways on each model, but usually it is not difficult to find it): carefully examine the cover and gently pull on the places indicated by the arrows. The compartment where the cartridge is located should open. Removing it. This is also not difficult to do. we just pull it out. Next, be careful, as there are fuses inside the printer, which can be hot after printing.

Paper is jammed at the entrance of the printer’s print path. what to do?

Before removing the letter, you need to release the pressure path. in laser printers this is a thermal oven, in inkjet printers these are sheet feed rollers. This is usually done by opening the back cover of the printer and lifting the levers of the printer mechanics, marked with some bright color (orange, green, or red). Next, we take the edges of the sheet with both hands and carefully pull the letter outward with slight tension. Try NOT to tear the letter, as it will be extremely difficult to get the pieces out or it will NOT work at all.

If paper is jammed in the printer at the exit of the print path, it is not recommended to pull it towards you, because there is a high risk of simply tearing it. You should move your hands inside the device (from where we pulled out the cartridge) and, grabbed the letter by the sides with both hands, pull it down and towards you. The point is that the paper is poorly pulled out during printing and quite simply in the opposite direction. After removing the main body of the letter, you can pull up to remove the bottom edge of the sheet.

Once again: pay attention to hot elements inside the device, do not allow the letter to break into pieces.

If the paper does tear, gently try to remove it from the inside of the printer. If this fails and the product does not print or the paper jams again, you will have to contact the service department. And also. don’t forget to install the cartridge back into the printer! I hope now you know what to do if paper is jammed in the printer, how to remove it, and not harm your beloved machine.

Brother printer paper jam what to do

Sooner or later, every user of a printer or copier is faced with a paper jam problem: the icon lights up, and the printer refuses to print further. What to do in this situation? How do I remove the paper myself and continue printing? Why paper jams in the printer and how to avoid it later?

The sponsor of the publication is the BeRrint company, which provides printing services:
printing of business cards, leaflets, flyers, invitations,
as well as large format printing on plotters, plotter cutting.

There are many reasons for paper jams in the printer, but they all boil down to two main ones:

  • Worn parts of the printer (for example, paper feed rollers);
  • The rules for working with the printer are violated.

The first reason arises during prolonged or inaccurate use of the device, when the resource of the parts has already exhausted itself. In this case, the specialists of the service center or in the workshop can fix the problems. There are many errors of the second plan, and they are also eliminated by users. (Read the article: How to organize the work of copying equipment at school and ensure its smooth operation).

Why does paper jam in the printer??

  • Bad paper: old, mint, previously used. Just don’t use such paper: it’s cheaper than later repairing a printer that has suffered from an unsuccessful jam and paper pull.
  • Unsuitable paper: Too thin or thick, not of the standard required by the specific copier, and therefore, for example, sheets stick together and jams.
  • Sticking sheets to each other, magnetising. In this situation, it will help to knock the edge of the stack of paper on the table or flip through all the sheets to Separate them. If you are printing on the second side of a sheet, then let the printed sheets cool down and also Separate the sheets.

Insert a stack of sheets, make it a rule to always flip through it at a bend

You can also remove the entire stack of paper from the tray and insert it upside down. Also, this problem can be caused by the fact that paper of different types and weights was put in the printer for the same job.

  • Too much paper was loaded in the tray. put less, or too little paper and the printer cannot capture the letter. put more.
  • Paper is not inserted straight into the bypass tray, and when it is picked up by the printer, it runs crookedly, skews and eventually jams. Here it will only help to gently insert the paper into the manual feed tray and adjust the clamps on the left and right of the letter exactly to its size.

Insert paper into the bypass tray or “slot” gently, straight,
adjust the clamps on the left and right to exactly the width of the sheet

Adjusting the width of the letter clip in which we will print

The letter should lie flat and the clamps should fit exactly the width of the letter

  • Paper with staples, staples, crumb and dust is inserted. First, always check when reusing the sheet to see if there are any staples or staples on it. you can simply cut them off at the corner with scissors. Also, put a table next to the copier in the organization, so that all employees can remove paper clips and staples from the sheets on it, and not above the printer. this will help to avoid accidental entry of foreign objects into the machine.
  • The paper is too thin or thick. If you are using paper of non-standard weight, then for printing in the printer settings (Properties button) specify the type of paper: thick, thin, film, cardboard, etc.
  • Paper size. Sometimes paper jam sensors can be triggered, even if In fact, there was no Ego. This may be due simply to sensor problems, as well as to the fact that in the print settings it is, for example, A4 paper size, and you are printing on envelopes. The device will not see that the letter has passed through the sensors and will “decide” that a jam has occurred. To avoid this, before printing in the printer settings (Properties button) specify the paper size.
  • Opening the tray at the time of printing. Never open the paper feed trays before printing is complete.

How to remove paper from the printer?

If, nevertheless, the paper in the printer is jammed and the “Paper jam” or “Paper jam” light comes on, then you need to act very carefully: strong jerks can damage the machine, and the print quality and reliability of its operation should never be the same.

So, the first thing to do is to remove the jammed paper from the printer, turn it off and on. If the jam is small, the drum will spin and the paper will come out by itself.

If that doesn’t work, then you need to Read the paper removal guidelines for your printer. The more complex the device, the more detailed it will be described: some modern devices even write what to do and draw diagrams on displays.

The general rules for pulling out the paper are as follows: you need to drag the letter on the sly, without jerking and with both hands, holding both sides, otherwise the letter will break, and it is much more difficult to pull out the jammed pieces of paper. Individual copies can remain traitorous inside and interfere with further work.

We take out the cartridge, if necessary, take it only by the handle, place it on a flat surface, and do not touch the green drum and other parts: this can lead to poor print quality and the appearance of streaks and spots on the prints.

Next, determine where exactly the paper is jammed in the printer. Options may howl:

  • Input trays where paper is fed;
  • Areas where paper exits the printer (top and back);
  • Cartridge area
  • The bowels of the printer, where paper falls, but it is not visible even when all trays and doors are open.

Actually, you can pull out the paper by checking each of THESE options: I turn off the printer by a button or from the network, opening the door, see if there is paper there, if there is one, take it with both hands and pull it quietly.

Finding and removing paper from the main paper feed tray.
The printer may not have been able to capture the letter and it is right in the tray

Often, if there were problems with the delight of the letter, but the printer still pulled it through,
it gets stuck at the exit: it is just easy to pull the sheet towards you and it will come out

If the letter is not visible at the entrance or exit, look at the back of the printer
most likely there is an opening door and a letter there.
The door, by the way, needs to be opened when printing on thick sheets

If there is paper in the trays, open the door behind which the cartridge is located and remove it using only the handle. Look for a paper jam in the area of ​​the cartridge:

How to remove paper jammed in the cartridge area

In THESE photos, I showed where the paper could be. If the device is more complicated, then look for other doors and look at the paper in them. But with complex and expensive devices It is better not to self-medicate, but to find instructions on a specific device on the Internet.

There are situations when you cannot pull the paper out of the printer yourself. In this case, it remains to contact the service center or workshop.

How to continue printing after a paper jam?

After removing the paper, turn on the printer. Most likely, it will continue printing from the moment of the jam, repeated the same page again, but just in case, check if it is printed. If the print job is NOT saved, then select the sheets to print and click print.

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it became known to the author, enter the site as a user
and click Thank you again. Your name will appear on this page.

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READ  The Probability Of A New Printer

Sooner or later, every user of a printer or copier is faced with a paper jam problem: the icon lights up, and the printer refuses to print further. What to do in this situation? How do I remove the paper myself and continue printing? Why paper jams in the printer and how to avoid it later?

The sponsor of the publication is the BeRrint company, which provides printing services:
printing of business cards, leaflets, flyers, invitations,
as well as large format printing on plotters, plotter cutting.

There are many reasons for paper jams in the printer, but they all boil down to two main ones:

  • Worn parts of the printer (for example, paper feed rollers);
  • The rules for working with the printer are violated.

The first reason arises during prolonged or inaccurate use of the device, when the resource of the parts has already exhausted itself. In this case, the specialists of the service center or in the workshop can fix the problems. There are many errors of the second plan, and they are also eliminated by users. (Read the article: How to organize the work of copying equipment at school and ensure its smooth operation).

Why does paper jam in the printer??

  • Bad paper: old, mint, previously used. Just don’t use such paper: it’s cheaper than later repairing a printer that has suffered from an unsuccessful jam and paper pull.
  • Unsuitable paper: Too thin or thick, not of the standard required by the specific copier, and therefore, for example, sheets stick together and jams.
  • Sticking sheets to each other, magnetising. In this situation, it will help to knock the edge of the stack of paper on the table or flip through all the sheets to Separate them. If you are printing on the second side of a sheet, then let the printed sheets cool down and also Separate the sheets.

Insert a stack of sheets, make it a rule to always flip through it at a bend

You can also remove the entire stack of paper from the tray and insert it upside down. Also, this problem can be caused by the fact that paper of different types and weights was put in the printer for the same job.

  • Too much paper was loaded in the tray. put less, or too little paper and the printer cannot capture the letter. put more.
  • Paper is not inserted straight into the bypass tray, and when it is picked up by the printer, it runs crookedly, skews and eventually jams. Here it will only help to gently insert the paper into the manual feed tray and adjust the clamps on the left and right of the letter exactly to its size.

Insert paper into the bypass tray or “slot” gently, straight,
adjust the clamps on the left and right to exactly the width of the sheet

Adjusting the width of the letter clip in which we will print

The letter should lie flat and the clamps should fit exactly the width of the letter

  • Paper with staples, staples, crumb and dust is inserted. First, always check when reusing the sheet to see if there are any staples or staples on it. you can simply cut them off at the corner with scissors. Also, put a table next to the copier in the organization, so that all employees can remove paper clips and staples from the sheets on it, and not above the printer. this will help to avoid accidental entry of foreign objects into the machine.
  • The paper is too thin or thick. If you are using paper of non-standard weight, then for printing in the printer settings (Properties button) specify the type of paper: thick, thin, film, cardboard, etc.
  • Paper size. Sometimes paper jam sensors can be triggered, even if In fact, there was no Ego. This may be due simply to sensor problems, as well as to the fact that in the print settings it is, for example, A4 paper size, and you are printing on envelopes. The device will not see that the letter has passed through the sensors and will “decide” that a jam has occurred. To avoid this, before printing in the printer settings (Properties button) specify the paper size.
  • Opening the tray at the time of printing. Never open the paper feed trays before printing is complete.

How to remove paper from the printer?

If, nevertheless, the paper in the printer is jammed and the “Paper jam” or “Paper jam” light comes on, then you need to act very carefully: strong jerks can damage the machine, and the print quality and reliability of its operation should never be the same.

So, the first thing to do is to remove the jammed paper from the printer, turn it off and on. If the jam is small, the drum will spin and the paper will come out by itself.

If that doesn’t work, then you need to Read the paper removal guidelines for your printer. The more complex the device, the more detailed it will be described: some modern devices even write what to do and draw diagrams on displays.

The general rules for pulling out the paper are as follows: you need to drag the letter on the sly, without jerking and with both hands, holding both sides, otherwise the letter will break, and it is much more difficult to pull out the jammed pieces of paper. Individual copies can remain traitorous inside and interfere with further work.

We take out the cartridge, if necessary, take it only by the handle, place it on a flat surface, and do not touch the green drum and other parts: this can lead to poor print quality and the appearance of streaks and spots on the prints.

Next, determine where exactly the paper is jammed in the printer. Options may howl:

  • Input trays where paper is fed;
  • Areas where paper exits the printer (top and back);
  • Cartridge area
  • The bowels of the printer, where paper falls, but it is not visible even when all trays and doors are open.

Actually, you can pull out the paper by checking each of THESE options: I turn off the printer by a button or from the network, opening the door, see if there is paper there, if there is one, take it with both hands and pull it quietly.

Finding and removing paper from the main paper feed tray.
The printer may not have been able to capture the letter and it is right in the tray

Often, if there were problems with the delight of the letter, but the printer still pulled it through,
it gets stuck at the exit: it is just easy to pull the sheet towards you and it will come out

If the letter is not visible at the entrance or exit, look at the back of the printer
most likely there is an opening door and a letter there.
The door, by the way, needs to be opened when printing on thick sheets

If there is paper in the trays, open the door behind which the cartridge is located and remove it using only the handle. Look for a paper jam in the area of ​​the cartridge:

How to remove paper jammed in the cartridge area

In THESE photos, I showed where the paper could be. If the device is more complicated, then look for other doors and look at the paper in them. But with complex and expensive devices It is better not to self-medicate, but to find instructions on a specific device on the Internet.

There are situations when you cannot pull the paper out of the printer yourself. In this case, it remains to contact the service center or workshop.

How to continue printing after a paper jam?

After removing the paper, turn on the printer. Most likely, it will continue printing from the moment of the jam, repeated the same page again, but just in case, check if it is printed. If the print job is NOT saved, then select the sheets to print and click print.

Thank you for your mark. If you want your name
it became known to the author, enter the site as a user
and click Thank you again. Your name will appear on this page.

Have an opinion?
Leave a comment

Liked the material?
Want to read later?
Save on your wall and
share with your friends

You can place an article announcement on your website with a link to its full text

You urgently need to print an important document, and an unpleasant message pops up on the screen: paper is jammed, or the indicator on the front of the printer flashes red, which notifies about an error in auto products. Instrument Pages jammed, an error occurred, and operation stopped. What to do if paper is jammed in the printer, how to pull it out neatly and without damage? We will try to understand this issue and find out how to fix the paper jam problem in the printer.

Causes of jam

So why is this failure occurring? There are actually many reasons why a letter of paper may remain in the printer. If you know in advance about possible problems with office equipment, most of them can be easily avoided.

  • Poor quality paper is perhaps one of the most common reasons. If you have purchased cheap paper, use old, previously used sheets, then be prepared for possible consequences. Poor quality products can be easily damaged and be eaten by printing equipment.
  • Damage to paper pages: edge mints, tears, folds very often lead to the fact that the transfer mechanism of the printing device chews them up.
  • Excessive moisture in the paper. If the paper has been stored improperly (in dampness, in a room with high humidity), or you have spilled something on it before, be careful: the sheets may stick to each other and, as a result, build up.
  • On the contrary, excessive dryness of the paper. Due to the static voltage, the sheets easily electrify and begin to stick to each other.
  • Very thin or thick paper of the wrong standard, which requires a specific brand of printer. Before introducing the printer, Study the information on what sheets of paper it can accept.
  • Foreign objects inside. Sometimes the smallest office debris (paper clips, caps, staples, pencil lead, dust, etc.) can get into the interior of the equipment, this will also sooner or later lead to malfunctions.
  • Normal wear and tear of rotating rollers, their mechanical damage, and other violations of the rules for working with the printer.

How to retrieve a stuck email

If a problem still occurs in the printer, and the precious pages are jammed, we offer step-by-step instructions for eliminating the trouble.

  • First you need to disconnect your printing device from the power source. You may need to open the internal structure of the appliance while removing the paper. for example, check the paper feed rollers. If the printer remains connected to the mains, there is a considerable risk of getting an electric shock, and it’s better not to joke with electricity.
  • Cancel all queued print jobs.
  • Some office equipment, such as Canon, Xerox 3010 and Laserjet 6L, after disconnecting from the power source, immediately feed the paper to the receiving tray. If this does not happen, try turning the device on and off again.
  • Often, printers have the functions described in the previous paragraph (for example, devices from HP). Then it is necessary to Flip open the cover, which covers access to the inner parts of the printing device. Estimate how deep the letter is stuck.
  • If a significant part of the letter is located at the very beginning of the paper feed roller, then it is recommended to pull it out against the movement of the rotating rollers. Gently grip both edges of the sheet and slowly pull it out of the printer.
  • It happens that the paper is jammed already at the exit from the press. In this case, we will have to pull the letter in the direction of movement of the rollers. In laser printers, before this you need to get the cartridge, since it interferes with access to the pressing mechanism.
  • After you took out the paper, make sure that it has not been torn and the piece of letter is not left inside. Reconnect the printing device to the power supply, inspect the on and readiness indicators. They are usually located on the front of the printer. If the light blinks red and the problem still persists, try removing and then reinstalling the cartridge.
  • If the paper is damaged during the removal process, you should carefully inspect the rotating rollers. To do this, carefully, slowly Disassemble the printer, took out the removable elements and the ink cartridge. Provide yourself with good lighting when inspecting the inside of the device. Find the rest of the paper and carefully, grabbed the edge, pull it out. Do not forget to rotate the pressure roller.

Extraction nuances in different printers

Keep in mind that different types of printers have slightly different troubleshooting methods.

Inkjet

The design of inkjet printers is designed in such a way that it will NOT be possible to access the rotating rollers immediately. they are securely covered with a cartridge. Disconnect the printer from the power supply before use. You should NOT disassemble the printer by yourself if you are inexperienced and new to its internal mechanisms. This is especially true when the paper is NOT completely removed, and part of the letter is “chewed” by the device.

However, some manufacturers make it easier to operate their equipment. For example, HP’s inkjet models have developed a special encoder strip sensor. It determines the position of the carriage at the start and finish of printing. If a paper jam occurs and printing stops, check if the sensor is OK. It may be clogged or mechanically damaged, as a result of which the device cannot complete printing. To resume operation, wipe the encoder strip sensor with a cloth dampened with alcohol. It is better to remove the paper jam beforehand.

Laser

The above instructions on how to pull out the paper are also relevant for laser printers. Everything is much simpler here: laser printers, unlike inkjet printers, do not have to be turned off and on again. The most important thing is not to pull out the page abruptly, with a jerk, otherwise it may tear. In modern models of laser printers (for example, Epson, Brother, etc.) Included is a detailed manual that describes how to solve this problem for a specific model. You can also set the settings for the loaded paper.

Continued printing

If you manage to pull out the jammed letter, try turning on the printer again, making the so-called “reboot”. Most likely, the printer will continue printing from the moment the jam occurred. The page will be printed again and then the printing process will resume without any problems. Check again that all pages are printed.

READ  What to do if the ink in the printer is dry

The basics of doing it right

How can you avoid these situations? You need to load paper correctly in the product.

  • Try NOT to print soft, torn, low-quality paper or paper that has already been used.
  • Do not put too much or, conversely, too little paper.
  • DO NOT litter the fillings of the appliance with pages containing metal objects such as paper clips and staples.
  • Use sheets of the optimal thickness, size and quality for your printer model.
  • DO NOT put too thick stacks to print in the tray.
  • Fan the stack before loading paper to check for dents, tears, and foreign parts. It will also help to avoid the effect of “electrification” and magnetization.
  • Insert sheets straight, do not skew the tray.
  • If paper chewing occurs regularly, we advise you to take the device to a service center and find out the cause of the breakdown.

How to Load Paper in the Printer Correctly

When paper jams in the printer, we feel uncomfortable. what if the malfunction that occurs will completely stop the printing device? In fact, everything is not so scary. now, for almost any printer model, you can find a detailed guide on what to do if damage occurs. You just have to carefully follow the attached instructions, follow the basic rules for working with office equipment and use paper of acceptable quality, and then nothing will interfere with your printing.

How to clear a paper jam in the printer

Many users of printers or copiers are faced with the fact that paper is jammed in the device during printing. In such a situation, a natural question arises of what to do if paper is jammed in the printer. In this case, you first need to find out the cause of the malfunction, and there can be many of them. However, all of the factors that cause paper jams are related to wear or misuse of the printer. Learn more about all sources of the problem and how to clear the jam later in the article.

Causes of sheet jams

If the printer was used for a long time and actively or inaccurately, then its constituent parts could wear out. In this case, only the specialists of the service center will help. They will replace the failed elements with new ones and debug the operation of the device.

If the problem is the wrong use of the sheets, then the user can fix it himself. There can be several reasons why paper jams.

  • I have used the sheets before, or the paper was initially wrinkled. Torn or folded pages can also get stuck.
  • The quality and size of the sheets to be loaded does NOT meet the requirements of the specific copier.
  • Sometimes the leaves stick to each other. This can be due to high humidity or dryness in the room due to static electricity. Therefore, before inserting the stack into the machine, fan it at the bend.
  • Often, office supplies, crumbs and other debris get inside the copier. Remember to remove staples from paper.

Solution to the problem

If the paper is jammed while printing, you must act without haste, as abruptly pulling out the letter will damage the printer. To get started, you just need to turn off and turn on the power of the device. If the jam is small, the device will automatically remove the sheet in the usual way after turning it on. If this does not help, then you can fix the problem by following this simple algorithm of actions.

  • During troubleshooting, you will have to open the printer case. To avoid electric shock, it is recommended to disconnect the device from the mains. Some models, such as the Canon MF3010 or HP Laserjet, feed into the tray immediately after disconnecting.
  • If the sheet does not come loose after turning off the power, then you need to Flip the cover leading into the device. Find out where the jam has occurred. This can happen on the paper output trays. Also chews often in the area of ​​the cartridge and the exit of the letter from the machine.
  • If the paper is jammed at the beginning of the path, then it can be pulled out slowly (without jerks). It should be held on both sides so that the page does not break. Otherwise, it will be very difficult to get the pieces.
  • If the letter is jammed at the exit from the device, then you need to slowly pull it out in the direction of movement of the rollers.
  • When the paper is removed, it should be inspected for integrity. It is important that not a single piece is left inside, otherwise you will have to disassemble the printer: remove the removable parts and the cartridge. In this case, you should provide good lighting.
  • After removing the page and all its pieces, it is necessary to turn on the copier of the office equipment and make sure that all indicators are lit and that the device is functioning correctly. If the light is still red, remove and reinsert the cartridge.

For some models, instructions are attached, which describe in detail the actions when chewing sheets.

Extraction Features in Different Printers

There are several types of printers, which differ in printing technology, but the most popular are laser and inkjet machines, so we will consider the features of removing sheets in them. The differences are as follows: in a laser printer, information is transferred from an electronic form to a paper carrier under the influence of a high temperature light beam (laser) and a powdery dye (toner), while an inkjet apparatus works by means of special print heads and liquid ink. It is because of the design features (the location of the cartridge and drums) that differences arise in the methods of removing jammed sheets.

Inkjet

The design of these printers is such that the rollers are firmly closed by the cartridge. If the sheet (or part of it) is deeply stuck inside, then it is recommended to disconnect the equipment from the network and take it to the service center, so that when disassembling it yourself, DO NOT aggravate the situation. But some manufacturers in modern technology have introduced technology that makes life easier for users. Thus, Pantum or Epson devices are equipped with a special sensor that sets the position of the carriage at the start and end of printing. If the device does not print, then you need to check this element. it could be damaged or clogged, so printing does NOT end. In some cases, the process can be resumed after wiping the sensor with a damp cloth.

Laser

The difference between laser printers and inkjet machines is that their cartridge is easier to get. Another feature. to remove the sheet You can not turn off the device from the network, it is enough to very slowly and carefully pull out the page.

Continuation of work

Typically, printing resumes automatically when the problem is resolved. But you should check if everything is printed. If the work does NOT continue after restarting the device, then in the print settings on the computer you need to determine the missing sheets and click the OK button.

False Jam. Clear

Sometimes jam sensors are triggered when Ego was not there. The problem may lie in the malfunction of the sensors themselves, as well as in the incorrectly selected print options on the computer. The second option is fixed by configuring the letter size in the settings. You need to make sure that the page type is set correctly in the “printer properties” under the “Paper” tab. For example, if the position is “envelope”, then the sensor will not recognize the A4 letter and will decide that it has jammed.

Jam prevention

To prevent the device from jamming the paper during further operation, you need to follow simple rules:

  • Do not put too thick stacks in the tray;
  • Choose the right type, thickness and format of booms for a specific model of office equipment;
  • Use high-quality paper that is NOT damaged or wrinkled;
  • Control that stationery does not get inside the device with the letter;
  • Before sending the sheets to the printer, make sure that they are intact, otherwise it will be difficult to remove the piece and you will have to disassemble the printer

It is important to know how to pull out the paper correctly if the printer is jammed. Each technician is equipped with a user manual that describes how to deal with a problem. By following the rules of operation, it is possible to significantly extend the life of the printer.

Error “paper jam” on printers Epson, Canon, HP. how to clear (even if there is no jam)

Printer owners sooner or later face the problem of paper jams. Ways to eliminate it are usually detailed in the official instructions: you need to turn off the device, allow the hot parts to cool, and then carefully remove the jammed sheet. Oftentimes, however, the printer reports a “paper jam” error when the jam itself comments. The problem is relevant not only for Epson, Canon or HP, but also for Samsung, Brother, Kyocera and others.

First, we advise you to try restarting printing or restarting the printer and try again to print something. If the error persists, the cause must be looked for inside the device. Below. options are possible.

The paper size in the settings does not match the actual

It happens that A4 sheets are in the paper feed tray, and a different size is specified in the print settings, for example, 10×15 cm. In such a situation, the printer will refuse to print and may display a “jam” as an error. The problem is harmless and is eliminated by restarting printing with the correct settings.

Foreign objects hit the carriage parking space

If you recently opened the printer cover and, for example, changed cartridges, small foreign objects could have gotten inside: a pen cap, a paper clip, or something similar. As a result, there will be an obstacle to the movement of the carriage, the printer will detect it and stop printing with an error.

Open the printer and make sure there are foreign objects inside.

Foreign objects have entered the paper tray

It happens that some household trifle gets into the paper tray, interfering with printing. In this case, the printer may also stop printing and display an error.

Open the printer, remove all sheets and make sure there are foreign objects inside, including on the bottom or sides of the tray.

Pieces of paper or printer parts are caught while removing a jammed letter

If the paper does jam during the printing process, but you did not remove it carefully enough, the letter may tear, and individual small pieces may get inside. If you acted completely inaccurately, you could break off pieces of some plastic elements. Both paper and parts may interfere and the printer will report a “paper jam”.

Open the lid and carefully examine the insides for any torn pieces of paper. Finding and fixing them can be tricky, especially if they are already soaked in ink and blend in with the details. It is also not easy to find small structural elements. You may still have to carry the printer to service.

The carriage is stuck due to an incorrectly stretched CISS cable

If you are using a continuous ink supply system for Canon, Epson, or HP, it is possible that the train inside is pulled or tangled, making it difficult for the carriage to move. Printing device If it detects interference in printing, it can write an error “paper jam”.

Open the printer and check the ribbon cable. Roll the carriage inside (with the device off) and make sure it moves smoothly.

Encoder (raster) tape is not read correctly

The encoder tape is a dashed strip along which the device determines the position of the print carriages in space. Carriage mileage It is set by the number of lines read per encoder. So if dirt or ink gets on the ribbon, the positioning gets confused and the carriage may bump into the side of the printer. The printer will perceive this as a print obstruction and will issue a “paper jam”.

The problem is solved by cleaning the encoder tape from contaminants. Wipe it down with a dry cloth. If it does not help. slightly moistened with water, but then the tape still needs to be wiped dry. You cannot use a service liquid to clean the encoder. you can damage the shading, which will cause the tape to be discarded altogether.

Feed roller does NOT pick up paper

The paper feed roller gets dirty over time and loses its elasticity, which can cause the printer to stop picking up sheets from the tray. The printing device driver may perceive this as a jam, generate a corresponding error, although this does not happen often.

If the sheet does not want to go into the printer after sending a print job, try cleaning the feed roller with a cleaning agent. Please note that alcohol-based cleaners are not suitable for working with rubber. it dries out and becomes unusable even faster.

Paper present sensor damaged

In fact, a false jam error most often occurs when the traction control system (responsible for the movement of the letter inside the printer) does not match the paper in the path sensor. That is, the printer pulls the paper, but its gait “does not see.” From which the device concludes about a jam, writes about an error and slows down printing.

If, at the same time, there is a real jam in comments (and you managed to discard other Possible reasons). the matter may be jammed or failure of the paper sensor. The problem is especially relevant when ink spills. the sensor could be forgotten by them.

If you have already cleaned and blown everything inside, and you could not fix the error. bring your HP, Canon or Epson to the service so that the problem can be solved by specialists.

Printer Paper jam. what to do?

Any technique is just a set of various parts and mechanisms. You shouldn’t think that your favorite device will work forever without breakdowns and misunderstandings. This also applies to printers.

If the printing device has jammed the paper, it will not be worth it, it will panic and run to buy a new one. You need to figure out why this happened, the concepts of what to do next and try to pull out the paper.

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There are several reasons why the printer jams on paper. First of all, it is bad or unsuitable paper quality. For example, the paper is too thin or too thick. In this case, the device will NOT be able to capture it correctly. If the print paper is of poor quality, your machine will print on it for a while, but during this time the cellulose particles will adhere to the rollers and the second mechanisms of the printer. When there are enough of them, the letter will be chewed somewhere in the middle. In this case, pulling the letter towards yourself is contraindicated. What to do? Pull the jammed letter out through the rear opening panel or through the print tray.

If something foreign gets into the printing device (for example, a paper clip or a pen cap), the letter will be chewed at the very beginning. In this case, it will be easier to pull it out. Gently pull on yourself and that’s it. Abrupt movements will break the sheet. Then you should look at what is horrible and remove it from the printer.

There are situations when the letter is jammed at the very end. In this case, there will be streaks of ink on it. This indicates a problem in the oven with Teflon thermal film. The thin film may tear, fray, and the Teflon coating may wear off. In this case, you should not try to fix the printer yourself, get a letter or pull out the cartridge, but it is better not to do anything and immediately contact the specialists.

Common reasons for paper chewing are the wrong choice of place for the printer, as well as inaccurate stacking of paper in the tray. The printing device must be installed on a level, solid and stable surface. Any misalignment can interfere with proper operation. The paper should be stacked flat in the tray. It doesn’t have to be a lot or a little.

The algorithm of actions in case of force majeure with a printer is quite simple:

  • Turn off the printer. it is better to unplug the power cord. Many consider this to be an unnecessary measure, but jokes are bad with electricity.
  • Delete print jobs on the computer.
  • Open the housing cover of the device. In different models, it can be located on the top, side or back.
  • Get out the paper. First, pull out the cartridge and inspect the printer for foreign objects. And then pull out the chewed letter. The golden rule: if the letter is chewed at the beginning or in the middle we pull it towards the opposite of the seal; Jam at the end. you need to pull along the print. If, nevertheless, the paper is torn, the main thing not to do is to panic. You can pull out the smallest pieces using ordinary tweezers, pre-wrapped with tape. This precaution will NOT damage the internal parts of the printing device.
  • Replace the cartridge and close the printer housing.
  • Turn on the device to check its functionality.

If the embarrassment with paper chewing happened to the printer once. do not pay attention. But if the situation repeats from day to day, it is worth contacting specialists and identify the cause of the problem.

What to do if paper is jammed in the printer?

Hello dear readers of the blog in computer peripherals SkanWorld.Ru. Today we will consider the question of what to do if paper is jammed in the printer.?

Typically, paper jams in the printer when a letter is skewed as it passes through the paper feed units. Sometimes the printer will ignore the problem and eject the jammed sheet of paper into the output tray. In the second cases, the printer stops its work, and the crumpled page (or part of it) remains trapped somewhere inside the machine.

When paper is jammed on Some printers, lights blink to indicate an alarm. Others identify the location of the paper jam and give instructions on how to clear a blocked unit. If the printer offers diagnostic recommendations, follow them. In addition, check your printer documentation for a paper jam guide.

Here are the basic steps to take to fix the problem:

Turn off the printer. You may need to crawl inside the printer while cleaning. In this case, the shutdown will save you from problems with electricity and moving parts. In addition, if we are talking about a laser printer, then you will not need a stove that generates heat at all. If paper is jammed near or between the fuser rollers, you will have to wait for them to cool before clearing the jam.

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Open all covers that block access to the paper path. If you cannot determine which cover is covering the jam, start by removing or opening the input tray. Then we follow the entire path of the paper, all the way to the output tray, opening all the covers and panels that you find.

Gently pull out any jammed paper and pieces of paper. Inspect for any jammed or skewed sheets or sheet scraps, if any. Forcefully, but very gently and slowly Try to pull out the paper. If possible, pull the letter in the direction it will be printed. Reverse feed can place undue stress on the printer mechanisms. Remove any jammed paper carefully; any piece of paper left inside may re-jam. If you accidentally damage the mechanical parts of the printer, stop and contact the service center.

Close all covers and turn on the printer. After switching on, the printer should reset the alarm automatically. If the printer reports that it is still locked, re-check it for paper debris inside, and then close all covers and turn on again. If the signal about the alarm has not disappeared, then just try to turn off and then turn on the printer again. In the event that this does not help, you will have to contact the service center. And let’s hope that the source of the problem is a deep-seated piece of paper, not a broken piece of machinery.

To prevent paper from jamming in the printer next time:

DO NOT load different types of paper in the input tray at the same time.

Indicate in the driver what type of paper you are using. Most printers have a section or a drop-down list in the settings panel where you can select paper by name, type, weight, or second qualities.

If you are NOT sure if a particular paper type is suitable for your printer, check your printer documentation.

Adjust the input tray. If the tray is slide-out, adjust it so the edges of the paper do NOT hang down. If there is a transverse guide, you should install it so that it presses the sheets, and does not allow them to skew.

Use a little effort, patience and attention and you will not only solve the problem of paper jams in the printer, but you can also avoid it in the future.

What to do if paper is jammed in the printer. Step-by-step instructions and solutions to the problem

A device such as a printer allows you to quickly print various documents. But sometimes paper gets jammed in it and all work stops. In this case, an inscription appears stating that the sheets are jammed or the red indicator blinks. What to do if paper is jammed in the printer, see article.

The reasons

Why is this happening? There are many reasons why sheets remain in the printing device. If you know about the most common problems, then it will turn out to prevent them:

  • Poor quality paper. This reason is the most common. If you buy cheap paper or use old paper, you should be prepared for unpleasant consequences.
  • Damage to pages. The printer does not work well with leaves that have mint edges, tears, bends.
  • High moisture content of the paper. If the sheets were stored incorrectly, then you should be prepared that they will stick to each other, and then get stuck.
  • Dryness of paper. Due to static voltage, the sheets become electrified and therefore stick to each other.
  • Thin or thick paper. Check the Ideal Weights for Your Printer Before Printing.
  • The presence of foreign objects inside. It is not uncommon for paper trash to enter the printer. These can be paper clips, caps, staples, pencil lead.
  • Worn or damaged rollers.

This manual is suitable for most printing devices. Therefore, this manual will help you understand what to do if paper is jammed in your Canon printer. Carefully removing the paper will allow you to use the technique for a long time.

In any case, the printer says: paper jam. What to do in this case? Effective recommendations will help. With their help, it will turn out to correctly remove the sheets, and then continue to work with the device.

Solution to the problem

What to do if paper is jammed in the printer? If the problem still appears, you must eliminate the malfunction according to the following instructions:

  • It is necessary to disconnect the printing equipment from the power source. You may need to open the inside of the printer while removing the sheets to check the paper feed rollers. There is a risk of electric shock when turned on.
  • You should cancel the tasks that are in the queue.
  • Some types of office equipment, for example, Canon, Xerox 3010 and Laserjet 6L, are switched off and immediately feed paper into the tray. If this was not the case, you need to turn the technique on and off again.
  • Many printers do not have the function mentioned in the last paragraph. Then you should Flip the cover that covers access to the internal parts of the device. It is necessary to assess whether the stuck letter is deeply located.
  • If most of the page is at the beginning of the roller, then pull it out against the movement of the rotating rollers. You need to carefully take the letter from the edge and slowly draw out.
  • It also happens that paper is jammed during exit from printing. Then you need to pull the letter in the direction of movement of the rollers. In laser devices it is necessary to pull out the cartridge as it interferes with the pressure mechanism.
  • After pulling out the paper, you need to make sure that it is not torn and there is NOT a piece inside. Then the printer must be connected to the power supply, inspect the power-on and readiness indicators. They are usually located in front of the device panel. When the light flashes, remove and reinstall the cartridge.
  • If the paper is damaged during removal, then it is necessary to inspect the rollers. To do this, you will need to disassemble the printer, remove the removable parts and the ink cartridge. Provide good lighting when inspecting the inside of the printer. You should find the rest of the letter and remove it.

What to do if paper is jammed in the printer depends on the model of the device, since each of them has its own nuances of work. Some techniques are accompanied by instructions, where the subtleties of troubleshooting are indicated.

Inkjet printers

The design of such devices is such that it is NOT possible to get access to the rollers immediately, since they are firmly covered with a cartridge. What if this kind of paper jam occurs in the printer? You need to disconnect the device from the network. You should not disassemble it yourself if there is no experience in this. Especially if the paper is not all removed and part of it is caught. In this case, a specialist should solve the problem.

The paper is jammed in the HP printer, what should I do? The equipment manufacturers of this company facilitate its operation. Inkjet devices have a special sensor. Encoder Strip Sensor. With it, the position of the carriage is established at the start and end of printing. When paper jams and operation stops, check the sensor. Probably, there was a blockage or mechanical damage. As a result, the device does not finish printing. To resume operation, the sensor must be treated with a napkin moistened with alcohol. It is better to remove jammed paper beforehand.

Laser devices

The above instructions are also valid for laser printers. But in comparison with inkjet, they cannot be disconnected from the power supply and turned on again. Just don’t pull out the page abruptly, because you can break it. Modern laser devices Equipped with manual. For example, if paper is jammed in a Brother printer, you can find out what to do from the instructions for a specific model of the machine.

Continuation of work

If you manage to clear the jammed letter, then you need to turn off the printer again. Often, the product continues to print from where the problem occurred. The page will be printed a second time, and then the process will resume without difficulty. Check if all sheets are printed. If the restart does not continue to work, then you need to start printing again by selecting the desired settings.

Work rules

If paper jams persist in the printer, what should I do? To avoid such failures, you must correctly load paper into the device:

  • Do not use soft, torn, low-quality paper for printing. Previously used sheets are not suitable either.
  • Avoid placing too much or very little paper.
  • It is necessary to control that metal objects. staples, paper clips and other office supplies do not penetrate into the device.
  • It is important to use letters that are suitable for the printer in thickness, format and quality.
  • Do not send a very thick stack of paper to the tray.
  • Before loading, it is necessary to check for dents, tears, foreign objects. This will avoid many problems.
  • It is necessary to insert sheets evenly so that there is no skewing of the tray.
  • If chewing occurs constantly, it is advisable to take the technician to a service center to find out the cause of the malfunction.

When picking up paper, many users are afraid that it will stop the operation of the device. But in fact, there is a way out. Each technique has a manual that tells you what to do if a problem occurs. You just need to read the instructions and follow its rules.

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