Printer status unavailable check power cable connections

Connect to another computer

It happens that the USB connectors of the computer, for some unknown reason, cease to recognize the connected equipment or turn off altogether. Among the reasons, one can single out a failure in the software (drivers for a USB controller) or hardware malfunctions, in which you need to contact a service center. In the first case, it is recommended to update the driver for the controllers. Go to the properties of the computer, then follow the link to the “Device Manager”.

To rule out or confirm the problem in the PC, use another computer / laptop to work with the printing device. If it still writes “the printer is not connected”, then the reason is different. The status of the printer has changed and printing has become possible. look for the cause in the settings of the computer’s operating system (see the steps below).

Dealing with the drivers

Drivers are a common program required for the operation of one or another equipment connected or already built into the computer. Viruses pose a threat to any program.

To scan your computer, download an antivirus from the Internet, install and run a scan. Remove detected threats and reinstall the driver.

You can use the free CureIt utility to check. After scanning and disinfecting the infected files, you can proceed to reinstall the software.

Go to the “Print Server” by making a quick launch via “Run”. Press Windows and R at the same time, then run the command “printui / s”. On the “Drivers” tab, select the printer model from the list and click “Delete”.

If the system displays a message, for example, “driver busy”, then you need to temporarily disable the “Print Manager”. Disabling is done in the same way as starting / restarting. through the context menu of the service.

Next, insert the disc into the drive, open the contents of the media and run the setup file (usually called setup.exe). Following the step-by-step instructions of the installation wizard, you complete the procedure.

When the CD is not included, then the driver must be downloaded from the manufacturer’s official website. The second way to add a printer in Windows is manual installation with a choice of a driver in the system base.

Restoring drivers to a working state helps to solve problems not only with connecting and turning on the printer. Sometimes, even with good detection, the printer may print crookedly, strip, regularly malfunction, and the like. In each case, drivers may be to blame.

Malfunctions that prevent the printer from working even if it is connected. Solutions

Many people are familiar with situations when a laptop or computer says that the printer is not connected, although it is connected. As a result of this message, printing in the home or office does not work. When trying to print a photo, picture or plain text, there may also be a notification about the status “printers not installed”, “unavailable, check the power cable connections”, “not installed correctly”.

As practice shows, the problem is relevant for local and network printers, regardless of the method of connecting equipment to a personal computer. We will describe in detail what to do in such a situation in this article. We will consider in detail the physical check of the device, the presence and relevance of drivers, the correct print settings, we will check the operation of all the necessary services of the operating system. The instruction is applicable to any model of equipment from HP, Canon, Epson, Samsung and other manufacturers.

Make your default printer

“By default” means that the printer will become the main one and will always be involved in work when sending any print job, even if a local network is created and other devices are connected.

Go to Devices and Printers. To do this, press the key combination “WindowsR” and enter the command “Control Printers”.

A window with a list of connected devices will open. Find the printer you want. If the device is already set by default, then there will be a green check mark on the icon. Otherwise, right-click on the icon and select the “Use as default” option.

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If you need to define another device as the master, do the same.

The absence of a printer in the list of devices means that the device has not been previously added to the computer. Some models are automatically detected when connected via USB and Windows starts searching and installing drivers. In most cases, the driver must be installed from the disk that comes with the printer in the box. Only after installing the necessary programs, the device will be added to the “Devices and Printers” window, will be displayed in the print settings of any installed program (Word, Excel, Adobe Acrobat, etc.).

If several printers are added and connected, then Windows 10, when the system reboots or updates, can, at its discretion, set another one as the main one. To disable this behavior of the operating system, you must uncheck the setting in the parameters (see screenshot below). In the parameters of printers and scanners go like this: “Start-Settings (gear icon).Devices”.


If you have a regular printer that connects to a computer via USB, it is configured as a shared printer, then you need:

Cant Print Documents. Printer Driver Is Unavailable in Windows 10 FIX

Make sure that the printing is from the computer to which the printing unit itself is connected. You can read about it here.

Check the accessibility of the computer to which the printer is connected from the computer on which you want to print. This can be done with the “ping” command described in the first section of this article.

On the Sharing tab, set the Share this printer checkbox and set the network name (you can use any name, but to make it clear which device it is). Click “OK”.

Install a network printer on the desired computer on the network.

Start Control Panel Hardware and Sound Devices and Printers

We are waiting for the search to end and select the desired one. Click “Next”.

If the driver that is installed on the computer to which the printer is connected is suitable, then approximately the same window as in the figure below will appear. If the driver does not fit, you must either install the driver in advance or show where to install the driver from. Click “Install Driver

Set a name, if necessary, and click “Next”.

Printer Status Disabled. How to Enable?

When an MFP or printer is connected via a network, this does not mean that the printing equipment will properly execute all your commands. Regardless of the brand of office equipment model, you can face such a situation when the printer is turned off. What to do? First of all, do not despair, because you can solve the problem. First you need to understand the cause of the malfunction, and then eliminate it.

Not selected by default

For print jobs to be automatically sent to the desired printer, it must be specified in the system as the default master. If you did not do this after installation, then make this setting according to such instructions.

  • Through the start and control panel go to “Devices and Printers”.
  • Find your device and right-click on it.
  • In the context menu, select “Use as default”.

It will also be useful to check the presence of hanging documents in the print queue and the status of offline work. To do this, in the context menu, select “View Queue”, and then the “Printer” menu in a new window.

Updating Drivers

Most printers require drivers to function properly. If you’ve recently upgraded from one version of Windows to another, your printer driver might be for a previous version of Windows. If there were power outages, viruses, or other computer problems, the drivers may have been corrupted. This kind of problem can be solved by downloading and installing the latest printer driver.

There are three ways to find and install the driver:.

Use Windows Update. Windows Update may have an updated driver for your printer.

Install the software supplied by the printer manufacturer. If a disc was included with the printer, it may contain software that installs a driver for the printer.

Download and install the driver yourself. You can find the driver you need on the printer manufacturer’s website. Use this method if Windows Update cannot find a driver for your printer and the printer did not come with software to install the driver.

Updating Drivers

  • Go to “Start”.
  • Choose “Execute”. You can call the input window by simultaneously pressing the WindowsR buttons.
  • In the line, write “devmgmt.msc” and click on “Ok”.
  • In the device manager, find the desired model of printing equipment and click on the name of the PCM.
  • In the menu, select “Update drivers”.

Try to update the drivers automatically first. Then go to the manual method, which involves downloading the driver to your computer with further installation.

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The device manager is also accessed through the context menu of the “My Computer” icon on the desktop.

Printer connection

If you are using Windows 10, see Troubleshoot printer problems in Windows 10.

When you connect your printer to your computer or add a new printer to your home network, you can usually start printing right away. Windows supports most printers, so you don’t have to waste time installing custom software. If you are using Windows 8.1 or Windows RT 8.1, there is an additional printer support tool and drivers available in Windows Update.

For Windows 7

To print a page from Internet Explorer, press CTRLP and select which of the installed printers you want to print to.

Printer status unavailable check power cable connections


In some cases, problems can also be caused by the software for the operation of the printer, or, in a simple way, by the driver. They can simply be damaged by viruses or by the user’s negligence. Often after updates to the operating system or the drivers themselves from unreliable sources. In such cases, reinstall the software. It is recommended to download from the official website of the manufacturer of your printing device. An excellent option would be to have the original disc from the box.

When downloading software, you should take some time to choose the right package so as not to make mistakes. The model name must match completely. The Windows version and bitness may well be automatically determined by the manufacturer’s website, but we recommend that you double-check. All you need to do is go to the PC properties. Right-click and select “properties” from the menu.

If the “firewood” is downloaded, then you can safely proceed to the step of installing them. To do this, find your printer in Device Manager. Go to properties by right-clicking and select update drivers. Next, select the search item on your computer and specify the path to the files that you downloaded or to the disk, if you have it after purchasing the printer. After the update. it is advisable to restart the computer.

Restarting services

Do not forget about a special service in the Windows operating system, which is responsible for the management and operation of all printing devices in it. It will not be superfluous to check its status at the current moment. For such purposes, follow the instructions below.

There was a printing error “The printer could not print”: why is it writing what to do

A printing error on devices from Canon, HP, Epson, Samsung and many others can have a large number of sources that need to be checked. Often accompanied by messages like “Printer failed to print”, “Command processing error”, “Local low-level document not printed”, “Printer print status. error”.

This article will help the user find out why this is happening and the device writes these messages, what to do in the first place in such situations. We offer several quick solutions to printer malfunctions for which an error occurs and is displayed when printing in Windows 7, 8 and 10 operating systems.

my printer says it is not connected but it is. HP Support Community

Thank you for contacting us on the HP support forums. I came across your post and would like to help.

As far as I understand, you have an HP PSC 1200 series printer. I read that the printer is disabled. The printer is connected via USB and the problem persists across computers.

Evidence points to a driver problem.

I suggest you try installing the built-in printer drivers from the Microsoft operating system. The steps in the “Install the printer driver using the Add Printer Wizard” section of this HP document will help.

When you select drivers for your HP PSC 1200 series printer and if the problem persists, try repeating the steps again, and this time select and install the drivers for the HP Deskjet 990c and install them. Drivers for HP Deskjet 990c will help with this.

Hope this helps. Keep me informed. Take care of yourself!


Outdated or damaged driver files can also cause a “printer not connected” or “malfunctioning” message. Viruses or careless actions of the user can damage the software of the printing equipment. In the first case, you need to first clean your PC of malware, and in the second, you just need to be more attentive and responsible.

If the antivirus is not installed or its database is outdated, then use free one-time utilities. For example, a good solution to “cure” an infected “computer” would be Cure IT.

To fix the problem with the drivers, they just need to be reinstalled. Follow two easy steps to do this.

  • We remove old drivers. Using the quick launch tool (WindowsR), we launch the printui / s print manager, select the required package, delete it. When you receive a usage message, stop the print service via the command line. Press WindowsR, enter “cmd”, in the line the command “net stop spooler”, do not close the window. Trying to uninstall the driver again. We start the service back with the command “net start spooler”. Additionally, you can remove the printer from the device manager.
  • Installing the driver again. This can be done in several ways: using the installation disc for the printer, download from the manufacturer’s official website, from the built-in Windows driver database.
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Not selected by default

For print jobs to be automatically sent to the desired printer, it must be specified in the system as the default master. If you did not do this after installation, then make this setting according to such instructions.

  • Through the start and control panel go to “Devices and Printers”.
  • Find your device and right-click on it.
  • In the context menu, select “Use as default”.

It will also be useful to check the presence of hanging documents in the print queue and the status of offline work. To do this, in the context menu, select “View Queue”, and then the “Printer” menu in a new window.

How to fix errors connecting the printer to the local network in Windows

Checking the printer

Before proceeding with the more complex steps of correcting the problem, we recommend that you make a basic diagnosis of the health of the printing device at the physical level. Check in detail such moments, and if necessary, eliminate the malfunction.

printer, status, unavailable, check, power, cable
  • Failure. Turn the printer off and on after a few seconds. Reboot your computer. Perhaps this is a common one-time failure of some of the systems.
  • Connection quality. It is important that all wires used are purposeful, without kinks or cuts. If the device is connected via USB, do not use extension cords and connect only to the inputs on the back of the computer, respectively, to the version of the interface used.
  • Third party items. Turn off the power, lift the front and back covers one by one, remove the cartridge, and look inside the machine. If you find any third-party items, remove them.
  • Indicators on the case. The printer itself has several light bulbs, the color and behavior of which can be used to determine the presence of problems and the state of technology. If yellow or red light bulbs flicker or are on, then they signal a problem. Look opposite what symbols they are located and find out what is the reason why the printer is not available.
  • Display notifications. Many models of equipment are equipped with built-in scoreboards or displays. This is where various errors and error messages are displayed. Is there anything similar on your.
  • Work on another PC or laptop. Connect the printer to another “client” and see if it detects that it is connected.

If he writes that the network is not connected

  • When the printer is configured to be networked through another PC (connected via USB and “shared”), then all the previous steps described above should be done on that PC. It must be visible on the network, on both computers, network discovery is enabled, double-check the specified working groups (must match).
  • When using the network connection directly, there may be problems due to damage to the patch cord or failure of the Ethernet socket. Try replacing the wire and connect from a different point.
  • When using Wi-Hi, make sure that the modem or router is turned on, is working properly, and gives a good signal.
  • The print device must be shared.

Disabled Print Manager Service

If you send a document to print, and “Word” or any other program displays an error message, the list of printers in the corresponding section of the control panel is empty, then there is a high probability that the print manager service is disabled. It can be turned off once due to a system failure, due to infection of the PC with viruses, due to the actions of other programs or the user. In any case, you need to enable it and configure automatic start in the future.

  • Press WindowsR combination.
  • In the line in the window, enter “services.msc”.
  • Find the Print Manager service in the list on the right.
  • Left-click on it twice.
  • Select the startup type “Automatic”.
  • If the “Run” button is active, then click it.


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