Printer won’t install on Windows 10

Adding a printer in Windows 10

If automatic diagnostics does not work, or your printer does not appear at all in the device list, you can try adding it manually, and for older printers in Windows 10 there are additional detection options.

Click on the notification icon and select “All options” (or you can press the Win I keys), then select “Devices”. “Printers and scanners”. Click the “Add a printer or scanner” button and wait: perhaps Windows 10 will detect the printer itself and install drivers for it (it is desirable that the Internet is connected), perhaps not.

printer, install, Windows

In the second case, click on the item “The required printer is not in the list”, which will appear under the search progress bar. You will be able to install the printer using other parameters: specify its address on the network, mark that your printer is already old (in this case, the system will search for it with the changed parameters), add a wireless printer.

It is possible that this method will work for your situation.

Manually Installing Printer Drivers

If so far nothing has helped, go to the official website of your printer manufacturer and find in the “Support” section available drivers for your printer. It’s good if they are for Windows 10. If there are none, you can try for 8 or even 7. Download them to your computer.

Before starting the installation, I recommend that you go to the Control Panel. Devices and Printers and, if your printer already exists there (i.e. it is detected, but does not work), right-click on it and remove it from the system. And after that, run the driver installer. It can also help: How to completely uninstall a printer driver in Windows (I recommend doing this before reinstalling the driver).

Printer not working in Windows 10

After upgrading to Windows 10, many users encountered problems with their printers and MFPs, which either the system does not see, or they are not detected as a printer, or they simply do not print as they did in the previous OS version.

If your printer does not work properly in Windows 10, this manual contains one official and several additional methods that can help fix the problem. I will also provide additional information regarding support for popular brands of printers in Windows 10 (at the end of the article). Separate instruction: How to fix error 0x000003eb “Failed to install printer” or “Windows cannot connect to printer”.

Diagnosing Microsoft Printer Problems

First of all, you can try to automatically solve problems with the printer using the diagnostic utility in the Windows 10 control panel, or by downloading it from the official Microsoft website (note that I don’t know for sure if the result will differ, but as far as I could understand, both options are equivalent).

To start from the control panel, go into it, then open the “Troubleshoot” item, then in the “Hardware and Sound” section, select the “Using the printer” item (another way is “go to devices and printers”, and then, by clicking on printer (if listed, select Troubleshoot). Also, to run the printer troubleshooter, you can download the file from the official Microsoft website here.

As a result, a diagnostic utility will be launched, which automatically checks for all typical problems that may interfere with the correct operation of your printer and, if such problems are found, will fix them.

Among other things, it will be checked: the presence of drivers and driver errors, the operation of the necessary services, problems with the connection to the printer and the print queue. Despite the fact that it is impossible to guarantee a positive result here, I recommend trying to use this method in the first place.

Windows 10 support information from printer manufacturers

Below I have collected information about what popular manufacturers of printers and MFPs write about the work of their devices in Windows 10.

  • HP (Hewlett-Packard). The company promises that most of its printers will work. Those that worked on Windows 7 and 8.1 will not require a driver update. In case of problems, you can download the driver for Windows 10 from the official website. Additionally, the HP website has instructions for solving problems with printers from this manufacturer in new operating systems: http://support.HP.com/en-us/document/c04755521
  • Epson. Promise to Support Printers and MFPs in Windows The necessary drivers for the new system can be downloaded from the dedicated page http://www.epson.com/cgi-bin/Store/support/SupportWindows10.jsp
  • Canon. according to the manufacturer, most printers will support the new OS. Drivers can be downloaded from the official website by selecting the required printer model.
  • Panasonic. promises to release drivers for Windows 10 in the near future.
  • Xerox. write about the absence of problems with the operation of their printing devices in the new OS.

If none of the above helped, I recommend using Google search (and I recommend this particular search for this purpose) for a query consisting of the name of the brand and model of your printer and “Windows 10”. It is very likely that your problem has already been discussed in some forums and a solution has been found. Do not be afraid to look at English-language sites: they come across the solution more often, and even automatic translation in the browser allows you to understand what is at stake.

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Faced such a problem. My old HP laserJet P2015 printer suddenly refused to print documents from Word. I printed without problems from other programs (Outlook, OpenOffice).
All the proposed ways to fix the glitch did not give results (or I did not understand them well).
Did this:
Completely removed MS Office, rebooted the PC.
Deleted the printer driver, turned off the printer, rebooted the PC.
Reinstalled MS Office, turned on the printer, rebooted the PC.
The driver was installed automatically. Everything worked!

Windows 10. Suddenly, the printer that worked before stopped working. After removing it, the printer is automatically detected and installed by the system when connected, it is displayed in the device manager as normally working, in the “Devices and Printers” it appears, but with a limited menu. In “Options”. “Printers and scanners” it does not appear, respectively, does not appear in programs as available for printing. If you try to install manually when installing the driver, the message “Failed to install the printer. Invalid descriptor “. This printer can be installed on another computer without problems.

Is the cable the same on different computers used? USB 2.0 connector ?

Using specialized utilities

In Windows 10, the printer may not work for a number of reasons, another method to fix the situation is to use proprietary utilities from manufacturers, I will give an example from HP. It has the HP Print and Scan Doctor utility. You can download HP Print and Scan Doctor from the link below:

Run the HP Print and Scan Doctor. Her aLGorithm is very simple. In the first step, it looks for installed printers, and in the second, it removes the reason why it does not work in your Windows 10.

This is how the process of scanning the operating system for the presence of printers looks like.

This is how easy it is to set up a Windows 10 network printer and when Windows 10 does not see the HP printer. I have an HP LaserJet 400 in my system, I choose it.

After searching for problems, you are given a solution to your problem, why the printer does not work in Windows 10. Next, we do what the HP Print and Scan Doctor diagnostic wizard says.

OKI has a utility called brmainte, you can download it from the link:

Epson’s EPSON Status Monitor Diagnostic Utility

Adding a printer in Windows 10

If the automatic diagnostics does not work, or your printer does not appear at all in the list of devices, you can try to add it manually, and for old printers in Windows 10 there are additional detection options, if Windows 10 blocks the installation of a printer write a comment I will help you put.

Click on the notification icon and select “All options”

(or you can press the Win I keys), then select “Devices”. “Printers and Scanners”.

Click the “Add a printer or scanner” button and wait: perhaps Windows 10 will detect the printer itself and install drivers for it (it is desirable that the Internet is connected), perhaps not.

In the second case, click on the item The required printer is not in the list that appears under the search progress bar. You will be able to install the printer using other parameters: specify its address on the network, mark that your printer is already old (in this case, the system will search for it with the changed parameters), add a wireless printer.

It is possible that this method will work for your situation.

Manually Installing Printer Drivers

If so far nothing has helped, go to the official website of your printer manufacturer and find in the “Support” section available drivers for your printer. It’s good if they are for Windows 10. If there are none, you can try for 8 or even 7. Download them to your computer.

READ  Paper Sizes For Printing On The Printer

Before starting the installation, I recommend that you go to the Control Panel. Devices and Printers and, if your printer already exists there (i.e. it is detected, but does not work), right-click on it and remove it from the system. And after that, run the driver installer.

Printer won’t install on Windows 10

Hello everyone today, let’s talk about the situation when the printer does not work on Windows 10. After upgrading to Windows 10, many users encountered problems with their printers and MFPs, which either the system does not see, or they are not detected as a printer, or simply do not print as it was in the previous version of the OS, the funny thing is that with each new update, the number of old devices that this operating system supports is decreasing, so do not be surprised if at some point your old printer does not start.

If your printer does not work properly in Windows 10, this manual contains one official and several additional methods that can help fix the problem. I will also give additional information regarding support for printers of popular brands in Windows 10 (at the end of the article).

Windows 10 support information from printer manufacturers

Below I have collected information about what popular manufacturers of printers and MFPs write about the work of their devices in Windows 10.

  • HP (Hewlett-Packard). The company promises that most of its printers will work. Those that worked on Windows 7 and 8.1 will not require a driver update. In case of problems, you can download the driver for Windows 10 from the official website. Additionally, the HP website has instructions for solving problems with printers from this manufacturer in new operating systems: http://support.HP.com/en-us/document/c04755521
  • Epson. Promise to Support Printers and MFPs in Windows The necessary drivers for the new system can be downloaded from the dedicated page http://www.epson.com/cgi-bin/Store/support/SupportWindows10.jsp
  • Canon. according to the manufacturer, most printers will support the new OS. Drivers can be downloaded from the official website by selecting the required printer model.
  • Panasonic. promises to release drivers for Windows 10 in the near future.
  • Xerox. write about the absence of problems with the operation of their printing devices in the new OS.

To eradicate all problems that interfere with normal printing in your Windows 10, run the Print-Spooler-Repair-Tool as administrator and click the “Repair” button, you will get the result, in a minute, in the overwhelming majority of cases, your printer starts working in a dozen of cases, like brand new.

In addition, I also advise you to clear your spooler, with this script, so that there are no stuck tasks.

If none of the above helped, I recommend using Google search (and I recommend this particular search for this purpose) for a query consisting of the name of the brand and model of your printer and “Windows 10”. It is very likely that your problem has already been discussed in some forums and a solution has been found. Do not be afraid to look at English-language sites: they come across the solution more often, and even automatic translation in the browser allows you to understand what is at stake.

Diagnosing printer problems from Microsoft (Print Spooler Cleanup Diagnostic Tool)

First of all, you can try to automatically solve problems with the printer using the diagnostic utility in the Windows 10 control panel (Print Spooler Cleanup Diagnostic Tool), or by downloading it from the official Microsoft website (note that I do not know for sure if the result will differ, but how much could understand, both options are equivalent).

To start from the control panel, go to it, then open the Troubleshoot item,

then in the Hardware and Sound section, select Printer Usage (another way is to go to devices and printers, and then, by clicking on the desired printer, if it is in the list, select Troubleshoot).

You can also download the file from the official Microsoft website or here to run the printer troubleshooter.

As a result, a diagnostic utility will be launched, which automatically checks for all typical problems that may interfere with the correct operation of your printer and, if such problems are found, will fix them.

Among other things, it will be checked: the presence of drivers and driver errors, the operation of the necessary services, problems with the connection to the printer and the print queue. Despite the fact that it is impossible to guarantee a positive result here, I recommend trying to use this method in the first place.

Disable SNMP

In some cases, when the printer is connected via WI-FI or LAN network, SNMP network traffic from the printer may not pass from your computer, which is why it may be unavailable. The solution is to disable SNMP check.

Solving the problem with displaying the printer in Windows 10

First, make sure that the cause of the problem is not a physical breakdown. Check the integrity of the USB cable, ports.

  • Try plugging the cord into a different port on your computer.
  • Make sure the cable is firmly plugged into the printer and PC.
  • If everything is physically correct, most likely a failure has occurred.

If this is the first time you connect a device, then there is a possibility that it is not supported at all or the system does not have the necessary drivers.

You can search for problems using the system utility. It may also try to fix the problem automatically.

    Right-click on the “Start” icon and select “Control Panel”.

Under “Hardware and Sound” select “Printer Usage”.

Perhaps you will be presented with a list in which you will need to select an inoperative device or indicate that it is not at all in the list.

The standard troubleshooter will in most cases solve basic problems and some glitches.

You can do otherwise and try adding the printer yourself. Usually, the system automatically downloads the necessary components for the device from the official website.

    Open the Start Menu and select Settings.

In the first section, click on “Add a printer or scanner”.

Enter a name for the device and click “Next”.

Links to support pages of major printer companies:

If the listed options did not help to fix the problem with displaying the printer in Windows 10, you should contact a specialist. The device may be physically damaged, inoperable or not at all supported by this operating system.

Thank the author, share the article on social networks.

First of all, you can try to automatically solve problems with the printer using the diagnostic utility in the Windows 10 control panel, or by downloading it from the official Microsoft website (note that I don’t know for sure if the result will differ, but as far as I could understand, both options are equivalent).

To start from the control panel, go into it, then open the “Troubleshoot” item, then in the “Hardware and Sound” section, select the “Using the printer” item (another way is “go to devices and printers”, and then, by clicking on printer (if listed, select Troubleshoot). Also, to run the printer troubleshooter, you can download the file from the official Microsoft website here.

As a result, a diagnostic utility will be launched, which automatically checks for all typical problems that may interfere with the correct operation of your printer and, if such problems are found, will fix them.

Among other things, it will be checked: the presence of drivers and driver errors, the operation of the necessary services, problems with the connection to the printer and the print queue. Despite the fact that it is impossible to guarantee a positive result here, I recommend trying to use this method in the first place.

If automatic diagnostics does not work, or your printer does not appear at all in the device list, you can try adding it manually, and for older printers in Windows 10 there are additional detection options.

Click on the notification icon and select “All options” (or you can press the Win I keys), then select “Devices”. “Printers and scanners”. Click the “Add a printer or scanner” button and wait: perhaps Windows 10 will detect the printer itself and install drivers for it (it is desirable that the Internet is connected), perhaps not.

In the second case, click on the item “The required printer is not in the list”, which will appear under the search progress bar. You will be able to install the printer using other parameters: specify its address on the network, mark that your printer is already old (in this case, the system will search for it with the changed parameters), add a wireless printer.

It is possible that this method will work for your situation.

If so far nothing has helped, go to the official website of your printer manufacturer and find in the “Support” section available drivers for your printer. It’s good if they are for Windows 10. If there are none, you can try for 8 or even 7. Download them to your computer.

Before starting the installation, I recommend that you go to the Control Panel. Devices and Printers and, if your printer already exists there (i.e. it is detected, but does not work), right-click on it and remove it from the system. And after that, run the driver installer.

Windows 10 stopped seeing the printer. Solution to the problem

For most Windows users, after updating the operating system to Windows 10, there is a problem in detecting a printer or MFP connected to a PC. The computer simply does not see it. Let’s face this problem.

To begin with, just in case, we need to check the health of the USB port (suddenly you accidentally pulled the cord and it malfunctioned). You also need to check if the wire is plugged into the device, as it may be disconnected from the PC.

READ  Windows 10 sees printer but does not print

You should also inspect the printer itself: is it turned on, if there is ink in it, etc. If any of this happens, fix the problem and check the connection of the device to the computer again.

If everything is in order, then let’s move on to troubleshooting the Windows 10 operating system itself.

First, you can use the built-in program to diagnose problems. It is installed automatically, along with the installation of Windows 10.

To enter the troubleshooting module, you need to do the following:

  • Go to the “Start” menu;
  • Click on “Control Panel”;
  • Select large icons in the category;
  • Click on the item “Troubleshooting”;
  • Then select “Hardware and Sound”;
  • Select the item “Using the printer”;
    After clicking on the last item, the troubleshooter will start. It will check printer connections, required services and drivers.

The troubleshooter may not be able to fix the problem and may not see the print device. Therefore, you should try to install it yourself. There are a couple of ways to do this:

  • You need to go to the parameters item through the control panel or just press the “WinI” keys. Then go to “Devices” and select “Printers and scanners”. Click the Add Printer or Scanner button and wait a bit. In some cases, Windows 10 does not see the printer, but there are times when the system successfully connects and installs it. In this case, the Internet must be connected to the PC.
  • The printer you want may not appear in the search results. Then click on the button “The required printer is not in the list” under the green search line. Thus, you can install the device using filters and specify the path to the drivers on the site. The program itself will download them and install.

If after installing Windows 10 the printer does not work and the above options did not help to solve this problem, then you should do everything manually. You need to download and install the printer drivers yourself. To do this, go to the drivers section or the device manufacturer’s website and select a driver for your model. It needs to be downloaded for Windows 10.

After identifying problems with Windows 10, users have already published printer drivers from many manufacturers, and therefore it will not be difficult to find them on the Internet.

If you could not find a suitable driver for Windows 10, then download it for Windows 7 or 8.

It is better to uninstall the old one before installing the new driver, otherwise some errors may occur. To do this, go to “Options”, then “Devices”. Remove the printer by right-clicking and selecting “Remove device”.

Installing the Print Driver Using the Add Printer Wizard

Examples of connecting a printer using the Windows Add Printer Wizard to install the built-in print drivers.

Install the built-in wireless or wired (Ethernet) print driver on a Windows 8 or Windows 10 computer.

  • Search your computer for “Devices and Printers”.
  • Click on “Add Printer”

Select the printer you want to add.

If your printer is listed, select it, click Next, and then follow the onscreen instructions to install the driver. Then you can use the printer.

If the printer cannot be found in the list of results, go to the next step.

Click “The printer that I want is not listed,” and then select “Add a local printer or manually set network printer”,

  • Select “Use an existing port (LPT1: Printer port)” and click “Next”.
  • Click Windows Update and then wait for the print drivers to update.
  • Select HP, Hewlett-Packard, or Hewlett Packard in the Manufacturer pane, then select your printer name in the Printers pane.
  • If your printer is listed, select it, click Next, and then follow the onscreen instructions to install the driver. The printer can now be used.
  • If your printer is not listed, click the back arrow in the upper left corner of the window two times to return to the Find a printer using other options step, and then go to the next step.
  • Select “Add a printer using TCP / IP or hostname”, then click “Next”.
  • Select “Auto Discovery” from the “Device Type” drop-down list.

  • Enter the printer’s IP address in the text box and click Next. You can find the IP address by printing a wireless network test report or from the network configuration page. For printers with a display, the IP address appears on the printer control panel and is indicated by the wireless icon or button.
  • Wait for the computer to connect to the printer, then click Next to install the print driver.
  • Install the built-in wireless or wired (Ethernet) print driver on a Windows Vista or Windows 7 computer.

      Search your computer for “Devices and Printers”.

    Select Add a Network, Wireless, or Bluetooth Printer. Next, select the found printer.

    • If your printer is listed, select it, click Next, and then follow the onscreen instructions to install the driver. You can now use this printer.
    • If your printer is not listed, click the back arrow in the upper left corner of the window to return to the step “What type of printer do you want to install?” And then go to the next step.
  • Click Add Local Printer.
  • Select Use an existing port (LPT1: Printer port) and click Next.
  • Click on Windows Update and then wait for the print drivers to update.
  • Select HP, Hewlett-Packard, or Hewlett Packard in the Manufacturer pane, then select your printer name in the Printers pane.
  • If your printer is listed, select it, click Next, and then follow the onscreen instructions to install the driver. The printer can now be used.
  • If your printer is not listed, click the back arrow in the upper left corner of the window two times to return to the step What type of printer do you want to install? And then go to the next step.
  • Select the Add a Network, Wireless, or Bluetooth Printer window, then click The printer that I want isn’t listed.
  • Select “Add a printer using TCP / IP or hostname”, then click “Next”.
  • Select Auto Discovery from the Device Type drop-down list.

  • Enter the printer’s IP address in the text box and click Next. You can find the IP address by printing a wireless network test report or from the network configuration page. For printers with a display, the IP address appears on the printer control panel and is indicated by the wireless icon or button.
  • Wait for the computer to connect to the printer, then click Next to install the print driver.
  • Install the built-in print driver on a Windows 10 or Windows 8 computer using a USB connection.

    • Search your computer for “Devices and Printers”.
    • Click on “Add Printer”

    Select the printer you want to add.

    If your printer is listed, select it, click Next, and then follow the onscreen instructions to install the driver. Then you can use the printer.

    If the printer cannot be found in the list of results, go to the next step.

    Click “The printer that I want is not listed,” and then select “Add a local printer or manually set network printer”,

  • Select “Use an existing port (USB001: Virtual printer port for USB)” and click “Next”.
  • Click Windows Update and then wait for the print drivers to update.
  • Select HP, Hewlett-Packard, or Hewlett Packard in the Manufacturer pane, then select your printer name in the Printers pane.
  • Click Next and follow the instructions on the screen to install the driver. The printer can now be used.
  • Disconnect the printer USB cable from the computer and then reconnect it. The printer can now be used.
  • Install the built-in print driver on a Windows Vista or Windows 7 computer using a USB connection.

      Search your computer for “Devices and Printers”.

  • Select “Use an existing port (USB001: Virtual printer port for USB)”, then click “Next”.
  • Click Windows Update and then wait for the print drivers to update.
  • Select HP, Hewlett-Packard, or Hewlett Packard in the Manufacturer pane, then select your printer name in the Printers pane.
  • Click Next and follow the instructions on the screen to install the driver. Disconnect the printer USB cable from the computer and then reconnect it. The printer can now be used.
  • Windows 10 support information from printer manufacturers

    Below I have collected information about what popular manufacturers of printers and MFPs write about the work of their devices in Windows 10.

    • HP (Hewlett-Packard). The company promises that most of its printers will work. Those that worked on Windows 7 and 8.1 will not require a driver update. In case of problems, you can download the driver for Windows 10 from the official website. Additionally, the HP website has instructions for solving problems with printers from this manufacturer in new operating systems: http://support.HP.com/en-us/document/c04755521
    • Epson. Promise to Support Printers and MFPs in Windows The necessary drivers for the new system can be downloaded from the dedicated page http://www.epson.com/cgi-bin/Store/support/SupportWindows10.jsp
    • Canon. according to the manufacturer, most printers will support the new OS. Drivers can be downloaded from the official website by selecting the required printer model.
    • Panasonic. promises to release drivers for Windows 10 in the near future.
    • Xerox. write about the absence of problems with the operation of their printing devices in the new OS.

    To eradicate all problems that interfere with normal printing in your Windows 10, run the Print-Spooler-Repair-Tool as administrator and click the “Repair” button, you will get the result, in a minute, in the overwhelming majority of cases, your printer starts working in a dozen of cases, like brand new.

    In addition, I also advise you to clear your spooler, with this script, so that there are no stuck tasks.

    If none of the above helped, I recommend using Google search (and I recommend this particular search for this purpose) for a query consisting of the name of the brand and model of your printer and “Windows 10”. It is very likely that your problem has already been discussed in some forums and a solution has been found. Do not be afraid to look at English-language sites: they come across the solution more often, and even automatic translation in the browser allows you to understand what is at stake.

    READ  Why Does The Printer Print Green

    In Windows 10, the printer may not work for a number of reasons, another method to fix the situation is to use proprietary utilities from manufacturers, I will give an example from HP. It has the HP Print and Scan Doctor utility. You can download HP Print and Scan Doctor from the link below:

    Run the HP Print and Scan Doctor. Her aLGorithm is very simple. In the first step, it looks for installed printers, and in the second, it removes the reason why it does not work in your Windows 10.

    This is how the process of scanning the operating system for the presence of printers looks like.

    This is how easy it is to set up a Windows 10 network printer and when Windows 10 does not see the HP printer. I have an HP LaserJet 400 in my system, I choose it.

    After searching for problems, you are given a solution to your problem, why the printer does not work in Windows 10. Next, we do what the HP Print and Scan Doctor diagnostic wizard says.

    OKI has a utility called brmainte, you can download it from the link:

    Epson’s EPSON Status Monitor Diagnostic Utility

    In some cases, when the printer is connected via WI-FI or LAN network, SNMP network traffic from the printer may not pass from your computer, which is why it may be unavailable. The solution is to disable SNMP check.

    Windows 10 support information from printer manufacturers

    Below I have collected information about what popular manufacturers of printers and MFPs write about the work of their devices in Windows 10.

    • HP (Hewlett-Packard). The company promises that most of its printers will work. Those that worked on Windows 7 and 8.1 will not require a driver update. In case of problems, you can download the driver for Windows 10 from the official website. Additionally, the HP website has instructions for solving problems with printers from this manufacturer in new operating systems: http://support.HP.com/en-us/document/c04755521
    • Epson. Promise to Support Printers and MFPs in Windows The necessary drivers for the new system can be downloaded from the dedicated page http://www.epson.com/cgi-bin/Store/support/SupportWindows10.jsp
    • Canon. according to the manufacturer, most printers will support the new OS. Drivers can be downloaded from the official website by selecting the required printer model.
    • Panasonic. promises to release drivers for Windows 10 in the near future.
    • Xerox. write about the absence of problems with the operation of their printing devices in the new OS.

    If none of the above helped, I recommend using Google search (and I recommend this particular search for this purpose) for a query consisting of the name of the brand and model of your printer and “Windows 10”. It is very likely that your problem has already been discussed in some forums and a solution has been found. Do not be afraid to look at English-language sites: they come across the solution more often, and even automatic translation in the browser allows you to understand what is at stake.

    How to manually install a printer driver on Windows 10

    Go to the official website of the manufacturer of your device, there you need to find the section “Support” / “Support”, and there are available drivers and download them to your computer. Before starting the installation, it is recommended to go to the “Control Panel”. “Devices and Printers”, if your printer is detected there, but does not work, then you need to right-click on it, click “Remove” and wait until all components are removed from the system After that, run the installer.

    If the installation of firewood did not help, then you need to delete the printer files, you need to follow these steps. Find the “Printers and Faxes” command through Start, select “Server Properties” from the file menu. In the “Drivers” tab, select the parameter to be removed, click the “Remove” button.
    Only a completely removed driver will not interfere or harm the installation of a new one.

    If, after a thorough search, the driver is not found, then one thing is obtained, either the manufacturer has not yet released it, or its high-quality work on the new Windows 10 OS has not yet been ensured.
    Then it remains only to try to find and install firewood for the previous version of the system. Windows 10 is backward compatible with Win 8 and 7. Microsoft has officially confirmed that if the drivers work on Windows 7 and 8, they will work with Win 10. Adding firewood from previous operating systems can solve the problem.

    You will have to go back to the manufacturer’s website, look for a driver for Windows 8 by the model name, download and install it on Windows 10.

    Why does not the printer connect to a computer or laptop via USB

    When using printing systems, you may encounter a situation when an HP, Canon, Samsung, Epson or other printer is not installed in Windows XP, 7, 8, 10. At the same time, the operating system can see the connected equipment without providing the necessary access to it. There are several ways to solve the problem, the effectiveness of which will directly depend on the severity of the problem.

    Driver problems

    Often, problems with installing a printer are associated with the specific features of a particular operating system.

    Start print service

    A special service is responsible for the temporary storage of the printed files, the stopping of which can lead to a malfunction of the printer. If the service is not running during the software installation phase, the process may even be interrupted without any error messages.

    You can start the service as follows:

    • In the start menu search bar enter the phrase “services”
    • From the resulting list of results, select the “View Local Services” or “Services” section
    • Locate the Print Spooler service and make sure it is in the Running state. If it is running, then at this stage you will not have to take any action and you can immediately start installing the printer drivers. Otherwise, the following points must be followed
    • Right-click on the selected service and select Properties from the context menu
    • Opposite the “Startup type” parameter, select the “Automatic” value from the drop-down list
    • Click the Apply button
    • In the “Status” section, you can now click on the “Run” button. then close the window with the “OK” button.

    You can then proceed to install the printer software and configure any required settings. To correctly and without problems connect the printer to the computer, use the recommendations on the link.

    Fast decision

    There are two main quick fixes to properly install your printer software and ensure a stable connection with your computer.

    Windows 10

    If the installation of the printer software on Windows 10 fails, you need to try to connect the hardware manually using these instructions:

    • You need to click on the notification icon and select the “All parameters” section
    • Through the “Devices” item, go to the “Printers and Scanners” section
    • Click on the button to add a new device to the existing list of equipment. At the same time, it is recommended to provide a stable internet connection.
    • The system will install the necessary software on the computer and connect to the printer for its further use.

    If the drivers are not even installed, then it is advisable to download the software yourself. Go through Google to the official website of the printer manufacturer and download the driver for your version of Windows from there. this is the only way to guarantee complete safety. Follow the instructions of the driver installation wizard, it is not difficult. The final stage includes restarting the computer and checking the printer is working properly. If all this seems complicated, then just install the program to automatically download drivers.

    Windows 7

    Typically, Windows 7 will automatically detect the printer in its database and quickly install the necessary drivers. If the necessary software is not available, then the search for the driver on the Internet will begin. The problem may be that the system is not allowed to download drivers from the Internet. To enable this technology, you need to do the following:

    • In the search field of the “START” menu enter the word “System” and start it
    • Open “Advanced Options”
    • In the “Hardware” tab, select “Device installation options”
    • In the window that appears, enable the very first item “Automatically download manufacturer’s applications and custom icons”
    • Click the “Save” button and close the window.

    If even with the technology enabled, the automatic search and installation of drivers does not occur, you need to make additional settings in the “Device Manager”. This process includes actions:

    • Launches the “Device Manager” through the control panel or the system settings window
    • The newly connected equipment can be seen in the “Other devices” section. Here you need to select an unknown component and use the context menu to open the item “Update drivers”
    • Select the topmost item and start automatic installation of drivers.

    After completing the installation process, the system will display an appropriate message, which will indicate that the printer is ready for use.

    Reboot

    The first thing to do when a problem occurs is to restart your computer. If the manipulation did not help, then you will have to turn to more serious steps.

    NNCXV.INFO 2021