Printing cartridges laser printer printing is carried out by its own

Defects in the printing of laser cartridges

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In this article, we will analyze the main defects in printing with HP and Canon toner cartridges. I will show you what defects are and what is required to put the cartridge in order. I will also give some useful tips for laser printer owners.

Well, let’s start with my first small selection. In the future, I still plan to develop this topic.

Defects of laser cartridges

First image. this is how the print should look with a refilled, serviceable laser cartridge and printer.

As you can see, the text is crisp and readable, and the black fill and midtones have a uniform, uniform structure. We will continue to look up to this ideal seal.

Next, we will consider the first most popular defect, when the toner in a cartridge simply runs out.

This usually manifests itself as a white (faint) stripe in the center along the printed sheet. It is worth noting that the strip may not be exactly in the center, but also on any edge.

Saving on paper does not bring good results, users use so-called “drafts”, on which there may be paper clips from a stapler. Forgetting to remove or simply not noticing, which leads to damage to the drum unit on the cartridge and the formation of characteristic dots when printing.

  • Replace the drum unit.
  • Replace the squeegee (if required).
  • Replace charge roller (if required).

But the next defect shows what the usual point can result in, for example, from the same stapler. Streaks across the printed sheet and with a long period indicate drum damage. If you look closely where I marked with green squares, then you can see a bold point. Which only confirms the version about damage to the drum.

  • Replace the drum unit.
  • Replace squeegee (if required).
  • Replace charge roller (if required).

And once again about the photodrum, if you damage it, you shouldn’t expect anything good. Consider a situation, if you damaged the imaging drum on the cartridge and continue to print, then be prepared for the defect below. And the thing is that a rubber scraper is attached to the drum. a squeegee that collects waste toner from the drum during printing. If there is some damage on the drum, for example a hole, then this hole can easily damage (pierce) the rubber squeegee. Through the groove in the squeegee, toner will subsequently appear as a strip when printing.

  • Replace the drum unit.
  • Replace squeegee.
  • Replace charge roller (if required).

Repetitions in the image below most often indicate a malfunction of the cartridge charge roller. But a similar defect can be found when the squeegee loses its downforce (for example, from old age) to the drum and starts to pass toner. The missed toner gradually sticks to the charge roller (it stands under the imaging unit and adheres to it) and begins to give a similar defect.

  • Replace charge roller (possibly).
  • Refill with quality toner (possible).
  • Replace the squeegee (if required).

Many owners of laser printers are afraid of a defect. overfilling the waste toner box. Thoughts immediately begin to slip through my head that it’s time to buy a new cartridge or repair an existing one. But in this case, it will be enough just to refill it and shake out the bunker well with mining.

  • Just refill the cartridge.
  • Clean out the waste toner box.

A very faint print indicates heavy wear on the drum unit or magnetic roller. If you just refilled it, and before that everything was fine, then you can sin on low-quality toner.

  • Replace the drum unit (optional).
  • Replace magnetic shaft (possibly).
  • Refill with quality toner (possible).

A cartridge that was only refueled and nothing on it has ever changed. As a result, the drum was worn out and defects began on the left side of the sheet. Worn out cartridge components lead to increased toner consumption and the appearance of a defect below.

Extraneous background all over the sheet, most often occurs when the filling is not correct (not high-quality toner).

  • Replace toner.
  • Replace charge roller (possibly).

The wavy defect most often occurs when the rubber metering blade underneath the magnetic shaft wears out. But it also occurs with poor quality refills or mixing of two or more toners.

  • Replace toner.
  • Replace the metering blade (if required).

This concludes my first collection of laser printer defects.

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Due to software malfunctions, the printer produces blank sheets

Unfortunately, many office equipment users are far from understanding how its software works. And here it concerns not only printer drivers, but also various editors and other programs with which the device can synchronize.

In such cases, the most common mistake is the presence of blank pages in the printed file. For example, you need to print some material from the set of programs “Microsoft Office”. However, do not rush to send the file to print, and inspect its contents in advance using the “Preview” function. If you find blank pages, then delete them.

Please note: If you sent a file to print through any editor, and instead of prints, the printer produces blank sheets, then try changing the editor or file format. The printer might not support this program or the file name extension.

Wrong paper type selected

Sometimes office equipment produces blank pages due to the wrong type of paper installed in the input tray. Some machines can detect the type of paper, and if it does not match the preset parameters, the printer will refuse to print. The easiest way to fix this problem is to make paper replacements. Or change the paper type in the print settings. To do this, you need to do the following:

  • connect the printer to the PC, on which enter the “Control Panel”;
  • open the section “Printers and Faxes” or “Devices and Printers”;
  • select the model of your printer, right-click on it and in the menu that appears, click on “Print settings” or “Properties”;
  • in the window that opens, go to the “Advanced settings” tab and select the options so that they correspond to the type of paper installed in the printer.

You can create a test print right in the same menu, just go to the “General” or “Home” tab.

Printer Driver Failure

The driver is out of date or has stopped functioning normally for some reason. As a result, printing problems may begin, such as empty sheets of paper coming out of the printer. To fix the situation, you need to update or reinstall the printer driver (preferably the second). To do this, uninstall the old version of the printer software. After that, go to the official website of the printing device manufacturer, find and download the driver for your printer model. Run the file and follow the instructions of the installation wizard. Done, if the reason was this, then the printer will start creating full-fledged prints again.

Attention: The driver can be installed from the disc that comes with the printer. Sometimes this option is better, as there are often cases of printer problems due to updating its software.

The settings of the port for connecting the printer to the PC are lost

Almost all printers have the ability to connect to a computer via a USB cable. If you use this method, then the problem of the appearance of blank pages may lie in a software failure due to which the connection settings were changed. To resolve this, open the Ports tab in the printer properties. Opposite “Use the following port” set the correct port through which the connection of the printing apparatus and the personal computer is carried out. Another problem may be caused by the fact that in the settings there is a check mark from the category “Print text” or “Print image”.

Antivirus is interfering with the normal operation of the printer software

Some antivirus programs negatively affect the operation of the printer software by adding it to the list of suspicious applications. Most often this happens with printing devices connected by a local network. To get rid of the effects of the antivirus, open it, go to the settings menu, find there “Network properties” and set the type to “Trusted network”. The problem of blank pages should go away. In addition, it is not uncommon for printer software to become corrupted by viruses. If your PC has picked up a “worm”, “trojan” or something else, then go through it with an antivirus (preferably several) and reinstall the printer driver (or it is better to completely reinstall the computer OS and configure everything from scratch).

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The printer prints blank sheets for technical reasons

If you have tried everything that is possible, and the printer continues to issue blank sheets, then the problem should be looked for in the technical malfunctions of the device or its consumables. The first step is to remove the cartridges from the printing device and carefully examine them. If you have an inkjet printer that has a printhead installed separately from the ink container, then it is the next one to inspect. And at the very end, if everything is in order with the rest, the reason must be sought in the design of the apparatus itself.

Connecting the printer to the computer is not secure

If you were able to create a test print, it means that there is a dye in the printer cartridges. Therefore, the problem should be looked for in something else. First of all, we recommend checking the connection of the device to a personal computer or other source from which you are sending the file to print. During the cleaning process, you could accidentally catch the USB cable, which led to the problem of printing blank pages. In addition, the error may appear due to the use of various types of adapters. It is best to use a one-piece cable with a ferrite bead. If the printer is wirelessly synchronized with the gadget, then you need to check the settings and connection activity.

Driver related problem

If the printer prints unreadable text or strange characters, there may be a driver issue. Download the latest drivers for your printer and install them. For a list of printer manufacturers and links to driver sections on their websites, see our Printer Driver Index.

Add your printer to Google Cloud Print

  • Launch Google Chrome on your computer
  • Click the three dots located in the upper right corner of the browser window
  • Click “Settings”
  • Scroll down to Settings and click on Advanced Settings
  • Scroll down to print and click Google Cloud Print
  • Click on “Manage Virtual Printer Devices”
  • In the new window, click “Add Printers”
  • Select the name of your wireless printer after Make sure your printer is connected.

Find your settings

  • Once turned on and ready for setup, you need to connect the printer to your home Wi-Fi
  • Although the installation steps vary by manufacturer, most modern printers will have an LCD screen that lists the available Wi-Fi networks.
  • On this screen, click around and find the setup page that allows you to configure your wireless LAN settings

Your printer is too far away?

While we would like our devices to work flawlessly from anywhere in our home or office, the reality is that the closer you are to the source, the better your device will respond. Try the print job closer again, or try moving the printer closer to the wireless router.

Checking the printer for print quality

Test printing means launching a special document for issuing, which contains areas with various images, patterns and symbols. The quality of the display of each area will show the status of the device, as well as help identify possible malfunctions or problems with certain cartridges. We suggest that you familiarize yourself with all possible options, and only then proceed to choosing the most suitable.

How to connect a printer to your Android device

Like their Smart competitors, Android technology continues to evolve over time and gives people on the road even more freedom from their computers and desktops.

Thanks to Google engineers, Google Cloud Print was created to provide seamless cloud printing. The app lets you print from your Android phone or tablet and can even be downloaded to your laptop.

Connect your Wi-Fi network

  • After accessing the local network settings, you will need to find the home network service set identifier, better known as the SSID
  • You can find your SSID by hovering over the WI-FI icon located in the lower right corner of the taskbar
  • Your SSID is also located on the bottom or side of your ISP’s router

Differences between cartridges and CISS

Cartridges have their own abbreviation. refillable cartridges (refillable cartridges) or refillable cartridges (refillable cartridges). What does the cartridge consist of? Consists of a transparent body. which allows you to monitor the amount of paint remaining. Equipped with two holes. The first one is needed for refueling. the cover of this hole is made of silicone. Refueling is carried out with an ordinary medical syringe. The second hole is for equalizing air pressure.

In the case of cartridges, multiple recharge is available. This becomes possible thanks to the flashed chips on the shut-off device.

CISS are transparent ink tanks located next to the printer and connected to refillable thin flexible tubes. The volume of such a container is about 80 ml. which is almost 40 times the average value of the cartridges. Hence, it is extremely rare to refuel the CISS. 100% sealed containers ensure uniform pressure.

It is very important to assess the advantages and disadvantages of certain devices, draw a parallel.

The price of a continuous ink supply system with a specialized installation is about twice as high. Let’s talk about what to focus on during the purchase. To begin with, let’s highlight the most significant disadvantages of both systems. Installation of the shut-off device in the printing device is simple, without unnecessary hassle, does not interfere with the desktop, since it does not weigh very much.

However, significant disadvantages should be highlighted, of which:

  • Frequent refueling of ink due to the small volume of the ink tank, which is rather dreary, all the more impossible without an ordinary pharmacy syringe. A large amount of time and effort spent on this procedure.
  • Removing the Ink Cartridge.
  • There is a fairly high probability not to keep track of the amount of paint, and to miss the moment when it is gone, which will lead to the airing of the steam generator. When it comes to thermal inkjet printers, there is a high risk of hole burnout,
  • To minimize the ink level, remove the slam-shut valve from the slot.
  • Frequent removal and replacement of ink tanks leads to the fact that the contact paths on the chips are damaged, frequent breakage of the shut-off cartridges.

Refueling CISS is extremely simple and convenient. just put the right amount of paint in the container. The abrupt end of the paint is almost impossible, since the bottles are constantly in front of your eyes. There is no problem with ink either.

Despite this, there are also disadvantages of CISS:

  • There must be free space next to the printer in order to place bottles there
  • Any movement and movement of the printer is extremely problematic, and in order to avoid various kinds of problems, all openings should be closed.
  • If the ink in the bottles is exposed to sunlight. they can evaporate, gradually lose color saturation and experience other unpleasant consequences.

The main disadvantages of printing machines are that one degrades its work due to extremely frequent use, while the other, on the contrary, is negatively affected by too little subsequently printed materials.

So, in order to choose the right one and for a long time, you should get ahead of what the printer will serve you for: if you need it for home use: printing photos, school texts or reports for work, refillable cartridges will be an excellent choice. If the device is necessary for you in a professional business, for work or study on an ongoing basis, a more suitable option would be a continuous ink supply system.

Paper feed mechanisms

Paper feed mechanisms. The paper is fed vertically or horizontally. Consists of special rollers and motors.


How does an inkjet printer cartridge work? It consists of a container with ink and contact plates. Cartridges can be separate or combined. Separate ink can only use one color, combined have the privilege of multiple compartments with different colors, mostly magenta. blue. yellow.

In addition to cartridges, CISS is often used. Consists of a paint compartment and elastic tubes through which ink flows.

How an inkjet printer works and works

One of the most popular and convenient printing technologies is used by inkjet printers. They are ideal for both home and small business, given their low cost and versatility on average. Inkjet printers combine convenience and uniqueness, which describes them as a great choice. Often users have a question, how does an inkjet printer work? You will find the answer to the question in our article.

What’s inside

This chapter briefly describes the internal structure of inkjet printers, a detailed description of their functions and operating mechanisms will be presented in the next chapter.

The inkjet printer consists of the following parts:

  • Writing (printing) head;
  • Cartridge or CISS (continuous ink supply system);
  • Paper feed mechanism;
  • Sensors;
  • Control panels and enclosures.

How an inkjet printer works

The paper feed sensor first loads paper into the printer. The roller pulls the paper out and advances it inside the printer. Cartridges and tubes make up the ink distribution system. But the heart of an inkjet printer is the printhead. It consists of nozzles that spray ink.

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The drive belt attaches the head to the stepper motor. This is how the printer works, with the help of such parts it decrypts the information sent by the computer. Its task is to coordinate the work of the print head, paper and ink.

Ink is a special mixture of water and dye chemicals that prevents it from drying out. Cartridges usually have no more than three colors: cyan, yellow, and magenta. In combination, these colors can give a huge variety of colors. With only 4.5 milliliters of ink, the color cartridge can deliver approximately 900 million drops.

The main role is played by 4 small motors. One motor drives the paper sensor, the other drives the roller that feeds the paper into the printer. the third makes the print head move back and forth across the paper. the latter is responsible for ejecting ink.

The print head is made of silicone. which easily take any shape. consisting of a huge number of nozzles (on average 3000). Some printers can clean the printhead themselves. Each nozzle is designed for a different color. These nozzles are like boilers.

From them, the liquid is pushed out under the influence of the current and begins to deform. thereby pushing the liquid forward. Thanks to this system, you can vary the size of the droplets that will come out of the hole. The speed of piezoelectric printing is an order of magnitude higher than thermal.

With a thermoelement, everything is different, which is heating up. forms bubbles around itself. which push the liquid out. At this time, ink bubbles form. which create strong pressure in the ink chamber, after which the droplets come out through the holes. After that, the pressure disappears and the next certain volume of paints gets there.

Since the working temperature is very high, the ink is water-based so that it does not catch fire. All of this is happening incredibly fast. In 1 second, the nozzle expels 24,000 drops, in the case of black ink this figure reaches 35,000. The average print speed of inkjet printers is 10 A4 sheets per minute. In addition to speed, the accuracy of the application of these drops is also important.

Thanks to this incredible design of an inkjet printer, from the motors. and ending with the print head. we can enjoy fast and quality printing. without undue stress and without a certain knowledge of the principle of printing, knowledge of technology and electronics. I think the principle of operation of an inkjet printer is clear.

Control Panel

Control Panel. The operation of this entire inkjet printer system is carried out through this panel.

How inkjet printing came about

The creation of inkjet printers was preceded by the invention of William Thomson. recorders for receiving telegraphs. The principle of operation of the forefathers of inkjet printers is based on electrostatic forces, with the help of which any text was recorded, by setting the trajectory of falling drops of ink on paper. Date of creation of this device. 1867.

Recorder inkjet devices would have sunk into oblivion if not for Siemens, which intended to recreate and adapt the technology of the distant past to modern realities. Which they did in 1951, but the technology of those inkjet printers was very far from the present. It was necessary to register on paper any measurements and calculations of any devices, such as seismographs, heart electrocardiography, multimeters and others.

However, they had a huge number of disadvantages:

  • High cost;
  • Sloppy (dirty paper);

Even the developers themselves did not have many hopes in relation to their invention. However, inkjet technology has been promoted and modernized with separate printheads, spraying mechanisms and ink.

Crystals have played an important role in improving inkjet technology. Or rather piezoelectrics. Not getting too deeply into the physics of piezoelectrics. crystals capable of giving out electrons under pressure and bending. Or vice versa. when an electric current was applied, they could bend. Thus, when the current was applied, the crystal underwent deformation, expelling a certain amount of ink from the head.

Competition between the Rising Sun company and the richest US firm has led to rapid progress in optimizing the performance and efficiency of inkjet printers. An engineer from the Japanese company Canon noticed that if a hot soldering iron touched a syringe filled with paints, the contents of the syringe spattered. The Americans did virtually the same.

Canon used the following method: they heated the ink to a temperature of 400 degrees Celsius. as a result, a droplet of gas was obtained. which then fell on the paper. In the west, the technology was virtually the same as Canon printers, except for less heat. necessary to heat and a bubble of coloring liquid falling onto the paper. instead of a drop.

There were also other innovations: a simpler design. what drove the price down; piezoelectric plates instead of piezoelectric crystals.

significant was the addition of a color head by Hewlett-Packard. mixing yellow. blue and scarlet colors. Thanks to this idea, it was possible to get almost any shade in print.

Printing cartridges laser printer printing is carried out by its own

refilling and restoration of cartridges:

We offer:

-preventive maintenance of office equipment

-delivery of cartridges and other consumables

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How to install office equipment correctly?
This question may seem simple and even frivolous. But only for those who have never faced it.
How to choose the right paper for office equipment?
Office equipment paper must meet a number of parameters. Some of them, such as paper weight, are quite specific and measurable.

Laser printer cartridge device and printing principle.

Laser printers are less demanding on paper than, for example, inkjet printers, and the cost of printing one page of a text document is several times lower. At the same time, inexpensive models of laser and LED monochrome printers are already able to compete in price with high-quality color inkjet printers.

Most of the laser printers on the market are designed for black and white printing; color laser printers are very expensive and designed for corporate users.

Laser printers print on paper of any density (from 60 g / m3) at speeds from 3 to. (this figure is constantly growing) sheets per minute (ppm. page per minutes), while the resolution can be 1200 dpi or more. The quality of the text printed on a laser printer with a resolution of 300 dpi is approximately that of a typographic one. However, if the page contains drawings containing grayscale, then a resolution of at least 600 dpi is required to obtain a high-quality graphic image. With a printer resolution of 1200 dpi, the print is almost photographic quality. If you need to print a large number of documents (for example, more than 40 sheets per day), a laser printer seems to be the only reasonable choice, since 600 dpi and 8.12 pages per minute are standard parameters for modern personal laser printers.

For the first time, a laser printer was introduced by Hewlett Packard. (amendment: the first laser printer was provided not by Hewlett-Packard, but by XEROX in 1977) It used the electrographic principle of imaging. the same as in copiers. The difference was in the way of exposure: in copiers, it takes place with the help of a lamp, and in laser printers, the light of the lamp replaced the laser beam (Fig. 1).

The heart of a laser printer is the Organic Photo Conductor, often referred to as the imaging drum or simply the drum. With its help, the image is transferred to paper. A photodrum is a metal cylinder covered with a thin film of a photosensitive semiconductor. The surface of such a cylinder can be provided with a positive or negative charge, which is maintained as long as the drum is not illuminated. If any part of the drum is exposed, the coating acquires conductivity and the charge drains from the illuminated area, forming an uncharged zone. This is the key to understanding how a laser printer works.

Another important part of the printer is the laser and the optical-mechanical system of mirrors and lenses, which move the laser beam along the surface of the drum. The small laser generates a very thin light beam. Reflecting from rotating mirrors (usually tetrahedral or hexagonal), this beam illuminates the drum surface, removing its charge at the point of exposure.

To obtain a dot image, the laser is turned on and off using a control microcontroller. The rotating mirror unfolds the beam in the form of a line of latent image on the surface of the drum.

After forming a line, a special stepping motor turns the drum to form the next one. This offset corresponds to the vertical resolution of the printer and is typically 1/600 or 1/1200 inch. The process of forming a latent image on a drum resembles the formation of a raster on a television monitor.

There are two main methods of preliminary (primary) charging of the photocylinder surface:

So, an invisible image is formed on the drum in the form of statically discharged dots. What’s next?

Before talking about the process of transferring and fixing an image on paper, consider the device of the cartridge for the Laser Jet 1100 printer from Hewlett Packard. This typical cartridge has two main compartments: the waste toner compartment and the toner compartment.

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The main structural elements of the waste toner compartment (Fig. 2):

Photodrum (Organic Photo Conductor (OPC) Drum). It is an aluminum cylinder coated with an organic photosensitive and photoconductive material (usually zinc oxide), which is able to retain the image of the laser beam.

Primary Charge Roller (PCR). Provides an even negative charge to the drum. Made of a conductive rubber or foam base applied to a metal shaft.

“Wiper”, squeegee, cleaning blade (Wiper Blade, Cleaning Blade). Cleans the drum from residual toner that has not been transferred to the paper. Structurally made in the form of a metal frame (stamping) with a polyurethane plate (blade) at the end.

Recovery Blade. Covers the area between the drum and waste toner box. The Recovery Blade allows toner on the drum to pass through to the inside of the hopper and prevents it from spilling out in the opposite direction (from the hopper onto the paper).

The main structural elements of the toner compartment (see Fig. 3):

Magnetic roller (Magnetic Developer Roller, Mag Roller, Developer Roller). It is a metal tube with a fixed magnetic core inside. Toner is attracted to the magnetic roller, which, before being fed to the drum, acquires a negative charge under the influence of DC or AC voltage.

“Doctor” (Doctor Blade, Metering Blade). Provides an even distribution of a thin layer of toner on the magnetic roller. Structurally made in the form of a metal frame (stamping) with a flexible plate (blade) at the end.

Mag Roller Sealing Blade. A thin plate similar in functionality to the Recovery Blade. Covers the area between the magnetic roller and the toner supply compartment. Mag Roller Sealing Blade passes toner remaining on the magnetic roller into the compartment, preventing toner from escaping in the opposite direction.

Toner Hopper (Toner Reservoir). Inside it is the “working” toner that will be transferred to the paper during printing. In addition, a Toner Agitator Bar is built into the hopper.

Seal, check (Seal). In a new (or remanufactured) cartridge, the toner hopper is sealed with a special seal that prevents toner from spilling when transporting the cartridge. This seal is removed before use.

Principle of laser printing
In fig. 4 shows a sectional view of the cartridge. When the printer is turned on, all the components of the cartridge are in motion: the cartridge is being prepared for printing. This process is the same as printing, but the laser beam does not turn on. Then the movement of the components of the cartridge stops. the printer goes into the ready-to-print state (Ready).

After sending the document for printing, the following processes occur in the laser printer cartridge:

Drum charging (fig. 5). The primary charge roller (PCR) evenly transfers negative charge to the surface of the rotating drum.

Exposure (fig. 6). The negatively charged drum surface is exposed to the laser beam only where the toner will be applied. Under the influence of light, the photosensitive surface of the drum partially loses its negative charge. Thus, the laser exposes a latent image on the drum in the form of dots with a weakened negative charge.

Toner application (fig. 7). At this stage, the latent image on the drum is transformed by toner into a visible image that will be transferred onto the paper. The toner near the magnetic roller is attracted to its surface by the field of the permanent magnet from which the roller core is made. As the magnetic roller rotates, the toner passes through a narrow slot formed by the “doctor” and the roller. As a result, it acquires a negative charge and sticks to those parts of the drum that were exposed. “Doctor” ensures uniform application of toner on the magnetic roller.

Transferring Toner to Paper (Figure 8). Continuing to rotate, the drum with the developed image comes into contact with the paper. On the reverse side, the paper is pressed against the positively charged Transfer Roller. As a result, negatively charged toner particles are attracted to the paper, on which the image is “scattered” with toner.

Pinning the image (Fig. 9]. The sheet of paper with the unfixed image moves to the fixing mechanism, which are two touching rollers between which the paper is pulled. The Lower Pressure Roller presses it against the Upper Fuser Roller. The upper roller is heated. and when in contact with it, the toner particles melt and adhere to the paper.

Drum cleaning (fig. 10). Some toner does not transfer to the paper and remains on the drum, so it needs to be cleaned. This function is performed by the “viper”. All toner remaining on the drum is wiped off with a wiper into the waste toner box. In doing so, the Recovery Blade closes the area between the drum and hopper, preventing the toner from waking up on the paper.

“Erasing” the image (Fig. 11). At this stage, the latent image applied by the laser beam is “erased” from the surface of the drum. With the help of the primary charge roller, the surface of the drum is evenly “covered” with a negative charge, which is restored in the places where it was partially removed by the action of light.

Understanding the principle of laser printing will be useful not only in the process of printing documents, but also in the elimination and prevention of malfunctions that may arise during operation.

The original cartridge costs almost half a printer. How to save?

Manufacturers of laser printers all over the world make money not only from the sale of the printers or MFPs themselves. A significant part of the sales, often overlapping the income from the sale of the equipment itself, is made up of cartridges for the manufactured models of laser printing devices. The price of one original cartridge can be up to half the price of a printer.

There is a conflict of interest: the client is interested in saving money, so he tries to:

a) use the original cartridge, refilling it again and again;

b) insert into the printer a compatible, not original, cheaper cartridge.

Why the printer does not see the cartridge?

Your new laser printer is out of toner in the original cartridge. You refilled it, and found that after refueling the printer or mfp does not see the cartridge. Why did this happen?

How to make the printer print on your terms

In order to do this, it is necessary to offer the printing device an alternative solution. An experienced specialist knows what needs to be done with a particular model of a printing device in one or another case: replace the chip, reflash the chip, make the firmware of the printer itself. Contact a good service center. and you can use a refilled cartridge on your laser printer or mfp without losing print quality.

The problem with the chip does not always appear after refueling. It may be that a previously normally working printer suddenly writes. no cartridge. The reason may be the failure of the chip itself. In this case, it must be replaced with a new one by contacting the service center. Or it is even simpler: the chip is dirty, does not reach the contacts, or the contacts themselves in the printer are damaged. This is also a reason to turn to specialists, since all this is electronics.

It also happens that the printer does not see the new cartridge, because the user simply forgot to remove the yellow protective film from it before inserting it into the printer. be careful!

Please note that trying to “force” the printer to see your new or refilled cartridge yourself, you can permanently break your printing device. And you can’t do without serious repairs. And since laser printing equipment is quite expensive, it is better not to risk it and immediately contact a trusted service center in case of problems with cartridges. And it is advisable to entrust the filling of the cartridge to experienced professionals.

For 11 years of work, we have accumulated vast experience in refueling, repairing, restoring hundreds of models of printing equipment. We also have professional equipment and many years of experience of our specialists. Therefore, we can safely say that we will refuel, restore or repair your equipment with the highest quality.!

I can’t come to your office / no time / in another district of Kiev

① Our courier picks up the cartridge, we refuel it in our center (without dust and dirt, you have all the necessary tools and equipment at hand), the courier brings you the refilled cartridge back.

② Phoenix Cartridge service: a courier immediately brings refilled cartridges and picks up empty ones.

③ The master comes to you and refills the cartridge on the spot.

Yes. We have a wide selection of original models. We also offer our own development: S-cartridge (remanufactured original cartridge), which costs less than the original, but is not inferior in quality.

Yes of course. In addition to cashless payments for legal entities with 5 units of equipment, we can offer:

② Individual price offer, that is, a discount on an ongoing basis.

③ Provision of replacement equipment for the period of repair.

⑤ Preparation of reports on the services provided.