Removing Jammed Paper from the Printer

Paper is jammed in the printer, how to pull it out, removal methods

In fact, there are not so many methods for extracting paper, but you should know a few nuances in order not to “break the wood”. in our case, the printing apparatus. A paper sheet can get stuck in two places:

  • at the beginning of the print path. where you can see the end of the sheet in the tray area and where the paper is loaded;
  • at the exit of the print path. here the sheet is already visible from the top cover of the device.

The first thing to do is to unplug the printer.

In order to get the paper out of the device, you need to open the upper compartment (this compartment may be located in different ways on each model, but usually it is not difficult to find it): carefully examine the cover and gently pull on the places indicated by the arrows. The compartment where the cartridge is located should open. We extract it. This is also not difficult to do. we just pull it out. Next, be careful, as there are fusers inside the printer, which can be hot after printing.

There is a paper jam in the printer, how to remove it?

There may be several problems. The most common clogging of the inside of the printer. These can be small parts of office supplies. in other words, office supplies. or clogging of small particles of the paper sheet itself. The second option often arises when using cheap low-grade paper that has been poorly processed. As a result, the paper can leave a lot of fine dust and debris that gets trapped on the fuser or similar narrow and stressed areas. As a result, the printer may start to “chew” (wrinkle) the paper or not print at all.

An incorrectly selected paper weight can also cause problems. Carefully read the characteristics of the printer, which indicates the types of paper products that it can use without consequences.

Paper is jammed at the entrance to the printer’s print path. what to do?

Before removing the sheet, you need to release the pressure path. in laser printers, this is a thermal oven, in inkjet printers, these are sheet feed rollers. This is usually done by opening the back cover of the printer and lifting the levers of the printer mechanics, marked with some bright color (orange, green, or red). Next, we take the edges of the sheet with both hands and carefully pull the sheet outward with slight tension. Try not to tear the sheet, as it will be extremely difficult to get the pieces out or not at all.

If paper is jammed in the printer at the exit of the print path, then it is not recommended to pull it towards you, because there is a great risk of simply tearing it. You should stick your hands inside the device (from where we pulled out the cartridge) and, grabbing the sides of the sheet with both hands, pull it down and towards you. The point is that the paper is poorly pulled out during printing and quite simply in the opposite direction. After removing the main part of the sheet, you can pull up to remove the bottom edge of the sheet.

Once again: pay attention to hot elements inside the machine, do not allow the sheet to break into pieces.

If the paper does tear, gently try to remove it from the inside of the printer. If this fails and the printer does not print or the paper jams again, you will have to contact the service department. And one more thing. don’t forget to install the cartridge back into the printer! I hope now you know what to do if paper is jammed in the printer, how to remove it without harming your favorite machine.

Key stuck in the door lock: how to remove and what to do?

Printer paper jams are one of the most common inkjet problems.

Paper loading instructions

In order not to rack your brains later on how to get the jammed paper out of the printer, you must initially take care of the quality of the sheets selected for printing.

Do not load in the receiving tray:

Fixing a Paper Jam | HP LaserJet 1020 Printer | HP

  • wrinkled or torn paper;
  • pages held together with paper clips or staples;
  • sheets of unacceptable thickness;
  • glued or electrified pages.

For printing on printers, there is a special A4 paper of a certain quality and size. Use it to avoid skewing or jamming the sheets. Do not load thick reams of paper in the input trays unless specifically designed to do so.

In modern Canon, Xerox 3010 or Laserjet 6L models, it is possible to set the parameters of the paper used in the printer settings. All the necessary information for this can be read in the accompanying information on the packaging of the sheets.

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Paper is jammed in the HP printer

In order for HP to continue working, first remove the paper from the printer and then lubricate the encoder strip sensor with an alcohol wipe. To do this, you do not need to disassemble the device, it is enough to provide access to the tape on the shaft along which the carriage walks. Globally, this will not solve the problem, but it will prolong the operation of the printer for some time.

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How to pull out

  • The first step is to disconnect the printer from the power source. It may be necessary to touch the inside of the printing device. In this case, there is a risk of electrical injury when you pull out the paper.
  • Some printers, such as the Xerox 3010, HP, or Laserjet 6L, will automatically reset to the receiving tray after being disconnected from the power. If this does not happen the first time, you can repeat the operation by turning the device on and off.
  • To gently pull a page out of a printer that does not have such a function, for example, in HP, you need to flip the cover that covers the internal mechanisms and figure out how deep the jammed sheet has penetrated.
  • If most of the page is at the beginning of the feed mechanism, then we will pull it out against the movement of the rollers.

To do this, you need to take the sheet by the left and right edges, at the same time and gradually pull it out of the device.
If it turns out that the paper is jammed already at the exit from the press, then we will pull it out in the direction of travel. In some modifications of laser printers, such as Canon, it is necessary to remove the cartridge in order to facilitate access to the pressing elements of the mechanism.

  • After making sure that the jammed paper is completely removed, plug in the power supply and check the ready-to-print indicators on the front of the printer. If they show the problem persists, remove and reinsert the ink cartridge.
  • If it was not possible to pull the paper out without damage, you will have to provide maximum access to the rotating rollers.
  • You will need to remove all removable parts of the printer and the cartridge. Using an additional light source, inspect the inside of the mechanism and find where the torn piece of paper is clamped. Using tweezers, grab the edge and pull while rotating the pressure roller. This must be done very carefully.

    What to do if a paper jam occurs in the printer

    Occasionally, when printing, paper jam occurs inside the mechanisms. In order not to compromise the integrity of the structure, you need to know how to get the jammed paper out of the printer.

    Causes of paper jams or jams:

    • The moisture content of the paper is higher than normal, it starts to stick together;
    • Excessive static stress or dryness of the pages when the sheets stick to each other;
    • Soft edges of the sheet, which are jammed by transmission mechanisms;
    • Skewed paper when loading into the input tray due to substandard sizes or users ignoring the guide curtains;
    • Contamination of the pick-up rollers with office debris or low-quality paper;
    • Wear on rotating rollers due to prolonged use.

    The pick rollers from the tray are dirty or frayed

    This is the most common cause of “printer not picking up paper.”.

    The rollers become dirty or dirty during operation. For example, toner adheres to them. This causes the sheet of paper to not feed into the path and the printer stops. In this case, it is enough to wipe the rollers with a damp cloth (no chemicals or alcohol!). But you need to understand that this procedure has a temporary effect.

    It often happens that the rollers are simply worn out. In this case, the best solution is to replace the pick rollers from the HP printer tray.

    How to continue printing after a paper jam

    Once the jammed paper has been cleared, the printer can be turned on. The machine can continue to print documents from the point where the process stopped due to the problem. Usually, the page that was damaged is reprinted, then the printer will continue to print the documents in order. This happens if the print queue has not been emptied. If you have cleared the list of files to be printed, then you need to restart the process by selecting the appropriate print options.

    Laser printers

    The above step-by-step instructions, describing step by step how to remove a jammed sheet, are also relevant for laser models of devices. over, in this case, everything is much simpler and there is no urgent need to disconnect and connect the power supply.

    PIXMA MG3520: Removing a jammed paper: inside the printer

    An important condition for the successful removal of a sheet is accurate removal without sudden movements, jerks that can damage the paper.

    Many models of modern laser printers are equipped with detailed instructions describing, including solutions for such a problem.

    Finding out the cause of the phenomenon

    This is not the end of the troubleshooting steps. It is very important to understand why the sheets are jammed in order not to face the same in the future. After assessing the scale of the problem and seeing exactly how the leaf was chewed, you can understand how to proceed. Depending on what causes the problem, the printer chews paper at the entrance or exit:

    • In the first case, the paper itself is often responsible for the jam during printing. This may be its low quality, deformation, for example, bent, crumpled corners of individual sheets, a thick stack, due to which the device tightens several at once or touches the second sheet already in the course of printing, foreign objects, etc.
    • The second option, when the printer chews the paper at the exit, is already more sad, but if we are not talking about a malfunction of the equipment, then you can cope with the problem on your own. It is necessary to check the correspondence of the paper size set in the settings and the actual one, and if an error is noticed, we correct it. Overheating can be another cause of trouble, so if the equipment is working intensively, it is necessary to give the device time to rest. It is also possible that foreign objects got into the machine, which led to a paper jam. The mechanism needs to be checked and get rid of all accidental objects that are not related to the design of the printer and the printing process.

    How to remove paper

    So, if the printer stops printing, and the paper is jammed in it, the first thing to do is to try to turn off and then turn on the device again. In the event of a minor jam, the equipment can remove the sheet by itself. In case it doesn’t, here’s how to manually clear the paper jam in the printer:

    • Disconnect the printing device from the power source. This is a prerequisite to observe when paper is jammed in the printer before removing it from the machine. De-energize the equipment so that the process of removing the sheet and its scraps is safe.
    • We remove tasks for the printer from the print queue. This can be done, for example, using the “Control Panel” in the “Devices and Printers” section. Select the printer to be used, press RMB on it and from the menu go to the “View print queue” option, delete the documents planned for printing.
    • We open the lid to gain access to the inner world of the device and estimate the scale of the disaster. Depending on the situation, we determine how to get the jammed paper under specific circumstances.
    • If most of the sheet is at the beginning of the paper feed roller, remove against the direction of the rollers. Remove jammed paper from the printer carefully, without sudden movements, trying not to tear the sheet so that small pieces do not get clogged inside the machine.
    • If the sheet is already jammed at the exit, you can remove the jammed paper by pulling it by the edges in the direction of the rollers. In the case of a laser printer, you first need to remove the cartridge that blocks access to the clamping mechanism.
    • After removing the sheet, you need to find out if it is torn and if there are any scraps inside the device, and at the same time we see if there are foreign objects. If there is a suspicion that some of the paper has remained in the printer, we inspect the rollers, carefully disassemble the equipment (remove removable structural parts, cartridge), find and remove the piece. Then we put all the elements back in place.
    • We connect the device to the mains and watch the power-on indicators on the front panel of the device case. A flashing red diode means the problem has not been resolved. In this case, you should try to remove the cartridge and put it back in.
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    How to solve a printer paper jam problem

    Users of printing devices often face various problems when printing documents. One of the most unpleasant and fairly common situations is a paper jam in the printer. This can happen regardless of which brand you preferred when buying equipment and how much money you spent on it, and usually the problem is not related to the failure of the device, although this option is not excluded.

    The paper is jammed at the entrance, exit or inside the device and you will have to act to get it based on the situation. First of all, you should find out why this phenomenon arose, taking into account what, already take measures to eliminate the problem.

    How to clear a paper jam in the printer

    This phenomenon can be one-time or permanent and occurs for different reasons, so the actions to eliminate the trouble may also vary. In addition, the devices differ in design, which also affects the ways of solving the problem. If the printer has jammed the paper, you need to know what to do and how. Improper user action can aggravate the situation and lead to damage to parts of the device, replacing which can cost you dearly.

    Inkjet printers

    The design of this type of device is realized so that the rotating rollers are covered with a cartridge. If a sheet is jammed and you need to pull it out of the printer, you will have to remove the cartridge to gain access to the necessary elements.

    Before performing such manipulations, for safety reasons, be sure to turn off the power to the equipment. If the sheet cannot be removed, and part of it is firmly chewed by the printer, and you have neither the experience nor the idea of ​​how to properly eliminate a serious paper jam, and besides, you do not understand the device well, it is better not to risk and not touch the insides of the equipment, entrusting the matter professional.

    At the same time, some device manufacturers are introducing additional options into their printers in an effort to make life easier for users. For example, owners of HP inkjet printers can detect a special sensor that detects the position of the carriage at the beginning and end of the printing process. In the event of a jam and the printing process is interrupted, it is necessary to check the condition of the sensor, which could become clogged or damaged, which caused the printing to stop. To reanimate the Encoder strip sensor, it should be wiped with an alcohol-based cloth, after removing the jammed sheet from the printer.

    removing, jammed, paper, printer

    Jam reasons

    Let’s figure out why it happens that the printer chews on the paper:

    • Poor quality or unsuitable paper. The most common cause of jams is the paper itself, which may be of poor quality, old, wrinkled, wrinkled, previously used, etc. Due to improper storage (excess moisture in the room or heat), the sheets can stick together, which will lead to jams during the printing process. In addition, even if everything is in order with the paper, it may not be suitable for printing on a specific printer due to the inappropriate size or density.
    • Incorrect paper loading. Another reason that often provokes a problem. There may be too much paper loaded in the tray, on the contrary, very little or it was inserted crookedly.
    • Incorrect settings. This factor often causes paper jams. When printing non-standard document sizes or page types, it is important to reflect this in the print settings of the program being used in order to convey information to the printing device and the set print parameters coincide with the real ones.
    • Ingress of a foreign object into the equipment mechanism. Often, foreign objects can get into the mechanism of the device, and which have nothing to do with even close to the printer.
    • Opening a tray while printing may not only halt the process, but sometimes cause paper jams.
    • Deterioration and failure of device parts. The internal parts of the printer, directly involved in the work process, wear out over time, which leads to consequences in the form of sheets chewing by the printer.
    • Incorrect refilling and assembly of the cartridge. Carelessness during the refueling process and when assembling the cartridge after refueling can provoke equipment breakdown.
    • Poor quality cartridges or incompatibility with the machine can also cause page jams and poor print quality.
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    After removing the chewed sheets, it is imperative to figure out why the printer is chewing on paper, since the problem can be systematic and needs to be addressed.

    Paper is jammed in the HP printer

    These models of inkjet printers have special encoder strip sensors that indicate the position of the cartridge carriage at the beginning and end of the print line. If a mechanical paper jam is excluded, then, most likely, one of the sensors has worn out, and the device simply does not receive the “end of print” command. See the location of the sensors in the photo.

    In order for HP to continue working, first remove the paper from the printer and then lubricate the encoder strip sensor with an alcohol wipe. To do this, you do not need to disassemble the device, it is enough to provide access to the tape on the shaft along which the carriage walks. Globally, this will not solve the problem, but it will prolong the operation of the printer for some time.

    How to pull out

    • The first step is to disconnect the printer from the power source. It may be necessary to touch the inside of the printing device. In this case, there is a risk of electrical injury when you pull out the paper.
    • Some printers, such as the Xerox 3010, HP, or Laserjet 6L, will automatically reset to the receiving tray after being disconnected from the power. If this does not happen the first time, you can repeat the operation by turning the device on and off.
    • To gently pull a page out of a printer that does not have such a function, for example, in HP, you need to flip the cover that covers the internal mechanisms and figure out how deep the jammed sheet has penetrated.
    • If most of the page is at the beginning of the feed mechanism, then we will pull it out against the movement of the rollers. To do this, you need to take the sheet by the left and right edges, at the same time and gradually pull it out of the device.
    • If it turns out that the paper is jammed already at the exit from the press, then we will pull it out in the direction of travel. In some modifications of laser printers, such as Canon, it is necessary to remove the cartridge in order to facilitate access to the pressing elements of the mechanism.
    • After making sure that the jammed paper is completely removed, plug in the power supply and check the ready-to-print indicators on the front of the printer. If they show the problem persists, remove and reinsert the ink cartridge.
    • If it is not possible to pull the paper out without damage, you will have to provide maximum access to the rotating rollers. You will need to remove all removable parts of the printer and the cartridge. Using an additional light source, inspect the inside of the mechanism and find where the torn piece of paper is clamped. Using tweezers, grab the edge and pull while rotating the pressure roller. This must be done very carefully.

    Do not load in the receiving tray:

    • wrinkled or torn paper;
    • pages held together with paper clips or staples;
    • sheets of unacceptable thickness;
    • glued or electrified pages.

    For printing on printers, there is a special A4 paper of a certain quality and size. Use it to avoid skewing or jamming the sheets. Do not load thick reams of paper in the input trays unless specifically designed to do so.

    In modern Canon, Xerox 3010 or Laserjet 6L models, it is possible to set the parameters of the paper used in the printer settings. All the necessary information for this can be read in the accompanying information on the packaging of the sheets.

    Paper Jam in Canon Printer

    For laser models, this article already lists the steps that explain what to do if a paper jam occurs in the printer. In the event that sheets get stuck in the inkjet model, they can only be pulled out when the print head is in the service position. To do this, unplug the device from the power outlet and turn it on again. The carriage automatically moves to the beginning of the line to the desired position.

    What to do if a paper jam occurs in the printer

    Occasionally, when printing, paper jam occurs inside the mechanisms. In order not to compromise the integrity of the structure, you need to know how to get the jammed paper out of the printer.

    Causes of paper jams or jams:

    • The moisture content of the paper is higher than normal, it starts to stick together;
    • Excessive static stress or dryness of the pages when the sheets stick to each other;
    • Soft edges of the sheet, which are jammed by transmission mechanisms;
    • Skewed paper when loading into the input tray due to substandard sizes or users ignoring the guide curtains;
    • Contamination of the pick-up rollers with office debris or low-quality paper;
    • Wear on rotating rollers due to prolonged use.

    Scheme

    Pulling jammed paper from inkjet printers is always more difficult because the rotating rollers are difficult to access. Perform similar work with the device disconnected from the power supply. If you cannot remove the entire page, and there are torn pieces of paper inside that you cannot get yourself, then you need to contact the service center.

    You should not disassemble the printer yourself, unscrewing and removing parts of the mechanism. Specialists should do this work.