The Computer Does Not See The HP Printer

How to connect via WI-FI?

You can print documents, photos or tables via WI-FI connection. Before setting up a wireless pairing, check the presence of the Internet. Then you need to turn on the printer. The computer must be connected to the network. When establishing a connection, it is recommended to place the printer near the router. Also disconnect the USB or Ethernet wires from the device. The following aLGorithm of actions will help to establish a connection via WI-FI:

  • Select the “Wireless” icon on the printer control panel. the “Wireless Summary” window will pop up;
  • Open “Settings” and tap “Wireless Network Settings Wizard”.

To complete the connection, you must clearly follow the steps that pop up on the control panel. Then the drivers are downloaded and installed. For this you need:

  • Go to 123. HP. Com;
  • Enter the device number and select “Start”;
  • Named “Load”. windows will start to pop up, where you need to click on “Open”, “Save” and “Run”;
  • To install, they will name the file 2 times, this can be done in the browser download window or in a folder on your computer;
  • Follow the instructions to complete the installation.

Wired connection

You can connect your HP printer to a laptop or computer using a wired method. To do this, use a USB cable. Before setting up the connection, you need to make sure that the devices are turned on and in working mode. It is better to take a USB cable with a length of at least 3 meters for connection. To pair devices, connect the USB cable with one side to the connector on the laptop and the other side to the USB port on the printer. At the bottom of the computer screen, a window will pop up to connect a new device.

It is very easy to configure drivers from disk. You need to insert the installation disc into the drive and wait for it to boot. If autorun is NOT configured on your computer, you can open the disk through the “My Computer” icon. After starting, follow the instructions. The second configuration method is carried out by downloading software from the Internet. To do this, go to the 123. HP website. Com, enter your printer model and follow the instructions to install the driver. Certain models require the HP Easy Start dedicated utility to be loaded for Guided Driver Setup. To open a file, you need to sequentially perform actions on the computer screen. When prompted to select a connection type, select USB. After that the installation is complete.

In the section “Download software and drivers” select the printer model and the version of the computer OS. A page for identifying the device will open, where you need to select the “Printer” item and click “Submit”. In the section “Driver” you need to select the term “Download”. In this case, the user will receive a complete software package. An installation request will appear on the screen, where you need to select the USB connection type to complete the installation.

How to connect an HP printer to a laptop?

This article will talk about connecting an HP printer to a laptop. This question worries many users. Therefore, it is worth considering the existing connection methods, as well as Possible problems during operation.

Possible problems

There are a number of problems connecting the printer to the computer. The most common problem is that the computer cannot see the printer. The reason may be that a different device name is selected by default on the computer. In the “Devices and Printers” section, you need to change the model. Another reason for the lack of connection is a sudden loss of signal during wired pairing. To fix the problem, you need to restart both devices. This will reset the errors. You can also reconnect the USB cable to the printer and computer. Available and connect the wire to the second USB input on the computer.

If the devices are paired via WI-FI, but the computer does not see the printer, it is recommended to restart both devices. It is worth checking the correctness of the connection settings. When the connection is stable, the blue LED on the printer control panel blinks or stays on. The connection error may be hiding in the distance between the printing device and the router. The optimal distance between devices is 1.8 meters. It should be borne in mind that there should not be any obstacles between the printer and the router.

You can troubleshoot connection problems by reconnecting the HP product using the Wireless Network Settings Wizard. Setting the IP address will help you set up communication with your computer. Some HP models do not see IP addresses. Enter the address you need using the main menu of the control panel. You must enter a valid address to work on the local network.

A banal prerequisite for problems may be the presence of second devices with the included WI-FI module near the printer. It is necessary to remove further phones, tablets and other devices, which are the source of radio signals. A software problem can occur when trying to install software from a disc. The drivers on the disc are included with the printer. The driver version may be out of date. Therefore, the software will be incompatible with new versions of the computer OS.

There are several ways to customize your HP printer to print. Each user chooses the most convenient option. Any kind of connection can cause problems. We hope this article will help you figure out how to set up a connection, as well as solve some problems in working between devices.

Print queue

As an option, I can also suggest cleaning the print queue. To do this, go to the already familiar “Devices and Printers” located in “Start”. Then we right-click on our printer, select “View print queue”. We delete absolutely everything that is in the window that appears, if it is empty, just close it, the problem is clearly not this.

If the queue is NOT deleted, then you need to restart the computer. After that, go to this window again and try to delete the queue. It is possible that these manipulations will NOT lead to anything. Then disconnect all wires from the computer that belong to the printer and try cleaning.

What steps should be taken for the printer to start printing documents

Today we will try to answer the following question: why the printer does not print and what to do with the car goods situation. There can be a lot of reasons here, related to both technical problems of the device, which can be easily eliminated manually, or with the software part of Windows. I will consider several possible options for the problems and analyze in detail the ways to solve each of them.

Looking ahead, I want to say that if your printer does not print: Epson, HP, Canon, Samsung or any other printer model and you think that the problem is in your printer model, then most likely this is a wrong opinion. There are, of course, some models of printers that require an individual approach, but there are very few such printers. Therefore, this instruction will most likely help you find the problematic part in today’s situation.

The first reason, no matter how ridiculous it may sound, has to do with poor contacts, network outages and other SIMilar nuances. Therefore, before reading further, make sure that all of the above is in perfect order.

Also at this stage it is necessary to check the sheets in the printer. Try taking out some of them if you put in too many. Try to push them a little deeper into the printer’s inlet. If it does not help, then move the sheets either all the way to the right or to the left. Is the tray still NOT willing to accept A4? Turn off your device, restart your computer, then reconnect everything. Still to no avail? So the situation is really serious. Let’s figure it out!

READ  Canon printer prints green tint what to do

Installed printer drivers?

So, your printer still does NOT print, what to do you do not know? If you still do not have the drivers installed on your printer, urgently install them from the supplied CD. Above you saw that in my case everything is fine with the drivers, but if you do not have all types of printer at all, then most likely the problem is in the drivers.

Whole disk? We go to the official website of your printer manufacturer and download the drivers directly from there. By the way, even if you had everything installed, it still does NOT hurt you to look in there, as the software is becoming obsolete at an incredible rate. To learn how to download drivers, here is the article “Why the computer does not see the printer”.

Sometimes there are problems even with the installed drivers! If you installed the drivers, but the printer still does NOT print, then you need to uninstall the driver from the printer and reinstall it. This problem is very common, so you shouldn’t DO NOT consider it.

Checking Windows Settings

First, let’s check if this device is disabled in the computer itself. We go to “Start”. “Devices and Printers”. In the window that appears, look for your printer model and paying attention to the printer icon, if it is discolored, so to speak, then you need to check the contacts. Because this indicates that drivers are installed on the computer, but the computer does not see this device.

You should also make sure that the printer on which you are going to print the document is the default device. This is done as follows: go to the same “Devices and Printers” in the “Start” menu, at the bottom left of the icon there should be a green check mark. If there are checkboxes, then right-click on the desired printer and select “Use as default”.

If none of the above did not affect the solution of the problem, why the printer does not print from a computer or laptop, then we will try to restart the print manager. Before starting the procedure Disconnect all connecting wires from the printer. Now go to “Start”. “Control Panel”. “System and Security”. “Administrative Tools”. Double-click on “Services”. Find “Print Manager” in the list and go to properties using the right mouse button.

On the “General” tab, opposite the “Startup type” item, the value “Automatic” should be set. If not, fix it. Also in the “State” there should be an active “Stop” button, if this is not the case, then click on the “Run” button and save the changes by clicking on “OK”. Now again Right-click on the name of the Print Manager service and find the words Start. Click it. There is no such inscription? It means everything is in order and you did everything right.

Does NOT print in a specific program or a problem with the ports

For example, you want to print an MS Word document and everything freezes (there is such a problem), then you need to open another program and try to print any document from it. To do this, open Notepad, type a few letters in this program and print.

If the printer prints, then it’s the program. You will need to remove it and reinstall it. If there was no printing, then most likely the problem is in the printer.

Another pitfall to tell you about is misuse of the port. To test this, let’s go back to Devices and Printers. Right-click on the device of interest to us, select “Properties”. On the “Ports” tab, carefully look at the set value. It should be of the form USB, if the wrong port is used, select the appropriate one from the list. Save changes and close all windows. Now disconnect the printer from the computer for a couple of seconds and reconnect. Everything should work.

For inexperienced users, I remind you: when printing a document, in any program, pay attention to which printer you are sending this document. Sometimes, users choose the wrong printer they want.

That’s all I wanted to tell you. I sincerely hope that one of the methods I described helped you to deal with your printer printing problem.

The computer does not see the printer

The computer is a complex mechanism that works with information and performs many functions at the same time. However, in order to carry out all processes and ensure fast and consistent work, special devices that connect to a computer were developed. They are divided into equipment for input and output of information. It happens that the device does not see either the Word or the laptop. The situation where word is to blame is somewhat more complicated.

Why can’t I see via USB?

Wired connection appeared earlier, its essence lies in the use of special cables and connectors for connecting various equipment. This method is the most reliable, since everything depends only on the state of the wire. Therefore, interference with network access will not cause the printer to malfunction. However, despite the advantages, even with this option, problems may arise:

  • Departure of wires from the connector. This situation is especially relevant with a long service life, when the nests move away from the main body.
  • Damage to the wires, both outside (visible break) and inside under the braid (can only be detected with a multimeter).
  • Mismatch between socket and cable connectors. Suitable adapters can be used in this situation.
  • Failure in the settings for recognizing the connected equipment.

This type of malfunction can also be solved independently, it is enough to replace the failed elements to restore work.

How to connect the printer correctly?

If this is the first time you are faced with connecting the equipment, you need to familiarize yourself with the sequence of actions performed. To do this, you can use a step-by-step plan and instructions for connecting the equipment. But since when using different operating systems, the aLGorithm will change slightly, it is worthwhile to understand each case separately. For convenience, we offer a description of the printer connection diagram when working with the latest Windows versions.

In Windows 7 Let’s start in order from the earlier version. In Windows 7, the basic aLGorithm of actions and a step-by-step description of manipulations will be considered. In the future, it will be taken as the basis for two other software versions with minor changes. Get started:

  • Include all items in the power supply.
  • Use a wired USB cable connection. Plug it into the corresponding connectors on the panel.
  • Enter the “start” menu on the desktop, in the search bar enter the name of the brand of your printer, under which it is recorded in the system.
  • Click on its display, in the absence of this item, go to the menu “devices and printers”.
  • Right-click and select “add new.”. Select the option you want from the list provided.

In Windows 8. In this version, the interface is slightly changed, so the path to the Needed section will be different. Run everything according to the basic plan for Windows 7, but after starting the “start” menu, follow a different instruction:

  • Go to the section “equipment and sound”.
  • Next, select the term “devices and printers”.
  • Click on the “add” button.
  • This will open a dialog box with the installation.
The Computer Does Not See The HP Printer

In Windows 10. In the modern version, the installation path will be even easier. Despite the updated interface, it is still convenient to navigate in it. It is enough just to go to start, then to “parameters”. From this section go to “devices”. From the “printers and scanners” tab, select the model of equipment you are interested in, click on the button labeled “add”. After that, the installation will be performed. Now you can use the printer and print documents.

Why the computer does not see the printer over Wi-Fi?

There are two main types of printer pairing commonly used. Recently, the most popular is the wireless technology pairing option. If your printer uses this method, but the computer does not see it, most likely the error is as follows:

  • The device is turned off from the mains or disconnected using the button on the control panel.
  • The Wi-Fi system is turned off on the computer itself in the settings menu.
  • The device does not support this function. Some models are not equipped with this system.
  • A failure occurred in the settings, as a result of which the list of paired vehicles was deleted.
READ  How to set up a 3D printer for printing

Check the correctness of the connection according to the points above, Correct the deficiencies. After that, the system should recognize the new connected equipment, in which case a Dialogue window will appear with a choice of a possible option for further actions. If this does not happen, try connecting the device using the proven method via a wired connection.

Most common reasons

In order for everything to work properly and without interference, you must correctly connect the equipment, and then configure it. Sometimes at this stage, problems of various kinds may arise (from damaged wires to complex failures in the program). To solve them, you need to read the instructions or find information on the Internet. Today we will share the instructions for connecting the printer, we will tell you about possible problems and how to fix them at home.

If there is no connection, do not immediately disassemble the case or contact the service center. Perhaps the reason why the computer does not see the printer can be easily solved. All faults are divided into mechanical damage and failures in the system software. The most common ones are the following:

  • Disconnecting the wires from the power source or from the computer. Damage to the cable due to frequent bending.
  • Breakage of the equipment case and damage to boards and microcircuits.
  • Incorrect connection of wires to connectors.
  • Hardware incompatibility in the absence of software and drivers.
  • Incorrect settings for access and output of printed files.
  • Viral system damage by malware.

Try to inspect the equipment yourself to identify the source of the problem. For example, the cord may not be fully inserted, it is SIMply visible only up close. If you find it difficult to do this, click on diagnostics to automatically search for errors in the system.

What to do if the computer does not see the device?

If the computer DOES NOT recognize the device when all the connection steps are performed correctly, the problem may lie in an incorrect setting. But for complete confidence, we will perform the following manipulations:

  • Check the presence and connection of all wires to the correct connectors. Buy adapters if necessary.
  • Turn on the equipment by pressing the corresponding start buttons.
  • Check the system settings, ensure the normal operation of the printer. Select operation mode, pairing method, print format.
  • Go to the main menu, then to “devices and printers”. View basic information about the model.
  • Update software and reinstall drivers if necessary.
  • Download Microsoft fix it app for automatic troubleshooting.
  • Restart your computer by unplugging it completely and then plugging the device back in. When turned on again, modern printers automatically troubleshoot and fix them.

This way, you can accurately diagnose the problem and solve it, and all systems are involved. For a thorough analysis, you should contact the service center. In general, there is a dispatcher to find the error. If the devices are NOT displayed, or if only the printer is no longer displayed, the problem is in the computer.

Working with printers is usually straightforward. They have a clear display and operating method. If you have any questions, read the instructions that come with the purchased equipment. It will also be useful to use some tips:

  • Remove accumulated dirt and dust from the printer periodically. Refill cartridges and replenish paper on time.
  • Perform preventive diagnostics of all systems.
  • Work only with connected antivirus to ensure the security of the data used.
  • Avoid mechanical and thermal impact on the case, this can lead to structural damage and malfunction of microcircuits.
  • Try to replace outdated parts periodically. During long-term operation, it is worth completely replacing the equipment.

Driver problem

If the computer or laptop does not see the printer and the problem is not related to the USB cable, the problem may be in the “broken” or “faded” drivers. It is also possible that you SIMply forgot to install them. If the situation is related to your forgetfulness, then download a special program on your PC from the installation disk, which you purchased with the printer. When installing Follow all the instructions that appear on the screen in front of you. If there is an installation disc, then you can find the corresponding drivers on our website in the Downloads section. You can also download them from the official website of the manufacturer of your printing device. When doing this, take into account the device model and OS installed on the PC.

But quite often the problem appears with existing drivers. In this case, its cause lies in the operating system installed on the computer. In a SIMilar situation, it also happens that the laptop cannot even detect the connection to the printer via Wi-Fi. Why is the device not visible in a SIMilar situation? The reasons for this problem may lie in the router that is not very configured to receive the signal, and not the paid services of the Internet provider, and not the settings made, and the antivirus may block the home network. Another reason that NK cannot see the printer via Wi-Fi may be the following. the IP address was not entered automatically. So, if the driver is “buggy”, then to solve the problem, you first need to go to “Add or Remove Programs”, find the name of your printer there and remove it. Then again you need to go through the “Device Manager” to the “Drivers” tab, select the desired printer model and delete it. After that, it remains to install the printer driver again.

Why the computer may NOT see the printer

If the computer stopped seeing the printer, then in this case you will have to try to find the source of the problem. So why can’t the computer see the printer? Almost every user of office equipment encounters a problem of this kind, and first of all, you should check whether the printer is properly connected to the computer.

Most often, it is because of poor contact between the PC and the printer that the computer does NOT respond to the connected equipment. In this situation (if the connection is via usb), you should remove the cable and reinsert it, and also check the reliability of the existing connection on both sides. Make sure the USB connector is working when the wire is inserted. During the test, Connect the cable one by one to all connectors in the system unit, having previously disconnected the mouse and keyboard. Perhaps, the PC will eventually react to some of the connectors. Otherwise, you will have to contact the service center, because if the printer is not detected, then the problem may be in it.

Viruses and system file recovery

If the computer does not see the printer and it connects to the device normally, then be sure to check the PC for viruses and other unwanted programs. In addition to antiviruses, it is advisable to use special utilities for this purpose, which have a narrow specialization.

It is possible that system files were damaged in your OS during operation or under the influence of malicious applications. Try to restore them in any available way. After the work done, install all updates that are important for the system and check if the described actions helped to solve the main task. If nothing really has changed, then it would be nice to reinstall the operating system.

Other Possible Causes

Another problem may be that on your computer “by default” the selected equipment for printing is completely different. This reason belongs to the category of the most common, but at the same time it is very easy to solve. To do this, after installing the required printing device, click on its icon with the right mouse button, and then put a check mark next to the inscription implying the use of the equipment by default. If the printer is still not detected, i.e. It is not visible to the computer, then it is possible that the service responsible for automatic printing is disabled on your PC. Go to the “Administrative Tools” menu through the “Control Panel”, and then open the “Print Spooler”. Next, find “Startup type” and set it to “Auto”. In general, you will NOT need to do anything else in this case.

In addition, some users, due to their absent-mindedness, SIMply forget to press the power button of the printing device. It is usually located on the side or back, i.e. Not in the most convenient location. Therefore, before proceeding with the consideration of the above reasons, you should make sure that the device is really turned on and the indicator on its case is on.

READ  HP 2620 Printer How to Scan

Thus, if you are interested in the answer to the question of what to do if the computer does not see the printer, then you should not immediately fork out for the services of the masters. You can cope with this relatively easy problem with a competent approach on your own. You should contact the service center as a last resort, if none of the above helped you and the printer on the network is not visible.

Why the computer does not see the printer

There can be several reasons why the computer cannot see the printer. In this article we will consider them and try to solve the current problem.

First, check the cable. By which the printer is connected to the computer. If it is NOT breakable anywhere and the wires are not exposed, then pay attention to how the plugs sit in the ports of the computer and printer. To ensure good contact, they do NOT have to dangle, you can still move them a little. Now turn on the printer using the switch located on it. This should illuminate a red or green indicator light on the front of the printer.

The next thing to do is check the installed drivers on the computer. To do this, go to “Start”. “Control Panel”. “Device Manager”. Then we look for a printer in the list. I have it not connected, so I will show it on another device. Click on it with the right mouse button and go to “Properties”.

On the “General” tab, look at the status of the device. If it says the same as in the picture below. everything is fine. If not, you need to reinstall the drivers. In some cases, even if the system reports that the drivers are working normally, it is better to uninstall and reinstall them.

To do this, go to the “Driver” tab and click “Remove”.

Now you need to install the printer drivers. Upon purchase, the kit always comes with an installation disc. We insert it into the drive and go through all the installation steps. There is nothing difficult in this. If for any reason you have a disk available, then the drivers can be downloaded from the Internet.

To do this, go to the official website of the manufacturer of your printer HP, Canon, Samsung and others. Then we go to the “Support” section. Here we select the device, its subtype and model. Then click “Select”.

Then click on the link “Universal printer driver”. Then click “Save”. Run the downloaded installation file on your computer and install the drivers.

For HP printers, the site looks like this. Here you need to go to “Support Service”. “Software and Drivers”. Then enter your printer model and click “Search for a product”. You will be offered drivers, select the appropriate one and click “Download”.

This completes the driver installation. Then go to “Start”. “Control Panel”. “Devices and Printers”.

Here in the “Printers and Faxes” section the printer should be displayed.

In the event that several printers are connected to your computer. Select the one you need, right-click on it from the menu, select “Use as default”.

Then in the same menu go to “Printer properties”. On the “Advanced” tab, check that the marker is near the item “Always available”.

Another prerequisite for why the computer does not see the printer may be a disabled print service. To do this, go to “Start”. “Control Panel”. “Administrative Tools”. Here we double-click on the item “Services”.

In the next window, look for the item “Print Manager” and click on it with the mouse twice.

Here, see that in the “Status” item it says “Works”. If you have the “Run” button active. click on it. Then in the field “Startup type” from the drop-down menu, select “Automatic”. Click “Apply” and “OK”.

I think you have succeeded and you can print the required document without any problems.

Running the troubleshooter

While running the troubleshooter is not always effective, it is extremely easy to implement because everything is done by Windows itself. It is designed to check for basic problems caused by malfunctioning system components.

    Open Start and launch the Settings app by clicking on the gear icon.

In the list of available sections, go to Troubleshoot.

From the diagnostic tools present, you need a “Printer”.

After clicking on this line, a list of actions will open, where there is only one button. “Run the troubleshooter”.

You will be asked to diagnose your printer model. It is not detected by the computer, so we select the option “the printer is in the list” and go to the next step.

The scan will continue, and upon completion, a diagnostic report will appear on the screen. If problems are found, most likely they will be fixed automatically and you can connect the printing equipment normally.

In the event that the performed check did not bring the desired result, go to the following methods.

Enabling the Print Manager Service

Only one service is responsible for managing printing in Windows, and if it is disabled, the printers will be suspended. The troubleshooting tool described above checks for this service, but it is not always able to activate it, so you need to change the setting yourself.

    Open “Services”, for example, by finding this application through the “Start” menu.

Find “Print Manager” in the list and double-click on this line with the left mouse button.

Change the startup type to Automatic and then enable the service if it is disabled.

Usually, there are no problems with starting this service, since there are not many related parameters in the OS that can prevent it from doing so. However, if the “Print Manager” fails to start, check the PC for viruses, and if using an unlicensed version of the OS, make sure that this service has not been removed by the creator.

Solve problems with the visibility of the HP printer on the computer

Add a device to the printer list

Sometimes the problem is on the surface and lies in the fact that the operating system, for some reason, cannot independently add HP hardware to the list of printers. Then you need to do it manually by choosing one of the existing options. The easiest way is to start scanning in the “Printers and Scanners” section or go to manual addition, about which read the article below.

In it you will also find a solution to problems related to displaying printers in the list.

Checking the connection

First of all, you need to make sure that you have made the correct connection of the printing equipment to the computer. To do this, check all cables and make sure the printer itself is turned on. If you encounter difficulties with the connection or you have never encountered this action before, please refer to a separate article on our website for help, where you will find a description of all the stages of this procedure.

This also includes the lack of drivers, because the operating system does not always automatically pick up and install them, carrying out the normal functioning of the device. Sometimes you will need to do the installation yourself, and if you have NOT done so yet, install the software by following the instructions in the article at the link below, or find a manual for a specific printer model from HP by using the search on our website.

Resolve the error “Local printing subsystem is not running

The last error that can appear when trying to install a printer is accompanied by the notification “Local printing subsystem is not running.” In such cases, the user needs to check a number of different ways to correct the situation. They were described in a detailed article by another author on our website, which you can go to by clicking on the following title.

Even after solving the connection problem, sometimes other errors related to the printing of the printer appear. If you managed to figure out the display of the device in the OS, but you still cannot send the document to print, read the thematic Material at the link below.