The computer does not see the printer via USB

Eliminating operating system crashes

If the computer does not see the printer after all the instructions above, then it’s time to diagnose Windows itself. The system may be outdated, simply crash, or interfered with by third-party programs. There are many possible reasons, so the ideal option is to connect the problematic equipment to another computer. Having installed the necessary drivers, you need to try to print something. If everything is in order, then the source of the problem lies in your PC or laptop.

USB port activation

BIOS or UEFI is the basic software of every computer. From there, the USB connectors to which the printer is connected are also regulated. Through the base microcode it is necessary to check the status of the ports and enable them if necessary. It is a frequent tradition of BIOS / UEFI manufacturers to name this option differently, introducing a little confusion. You need to navigate by the following examples:

  • USB Function;
  • Legacy USB Support;
  • USB Controller Mode.

The procedure must be carried out accurately and accurately. Setting the parameters incorrectly may result in the failure of USB devices. After turning on this controller, or after making sure that it is activated, it is necessary to apply the selected settings. The “Exit and Save Changes” item is responsible for this in the BIOS / UEFI. Next, the computer will reboot and the USB ports will work normally.

Above, I discussed the reasons why the computer does not see the printer via USB, and also listed a set of tips that can help in solving the problem. In most cases, this problem occurs due to problems with the drivers (their absence, “meeting”, incorrect operation), as well as in a situation when another printer is installed by default as the main one. I recommend that you follow the entire set of tips I described above, this will help to effectively fix this problem on your PC.

We deal with the printer

Ideally, connect the printer to another computer, install the drivers, and try to print something. If it prints, then the problem is in our computer. If another computer also does not see the printer, then I would take the printing device to a service center.

Troubleshoot a USB Printer Connection | HP Printers | HP

Found a mistake in the text? Select it, press Ctrl Enter and we will fix everything.!

❷ Broken wire, broken USB port, etc.

In this subsection of the article, I decided to bring out the most popular reasons for the invisibility of printers (associated with its connection). who have already set the teeth on edge for everyone who often eliminates such issues.

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Broken USB cable / As an example

  • USB cable: is there any damage, twists, pets, etc. It is highly advisable to try to replace it with another, or check it on a working printer / PC (note: just in some cases, the damage inside may not be visible to the eye);
  • Pay attention to the USB port itself. is it loose, dust / dirt? If possible, try connecting the device to a different port;
  • Pay attention to how you have connected the USB cable from the printer: are you using different adapters? (note: some people connect the device to USB ports on the monitor, keyboard, etc.) Try connecting the printer directly to the USB port on the back of the PC;
  • if you have a very long USB cable, replace it with a shorter one.

What to do if the computer does not recognize the printer

The range of possible causes is wide, so it makes more sense to start with simple methods. The user will identify the source of the problem step by step and fix it. For this you need:

  • Make sure the printer is at least turned on. One press of the power button and the corresponding indicator on the device should light up.
  • Check the quality of the connection to the computer. Plugging the cable into the USB connector as far as it will go is only half the trouble. It is also important to check its integrity.
  • Install / reinstall device driver.
  • Set printer as default.
  • Activate Auto Print Service.
  • Check your computer for viruses.
  • Temporarily disable antivirus. Security software may mistakenly conflict with device drivers, preventing the computer from seeing the user’s printer.
  • View the status of USB ports in the BIOS settings (enabled or not). It is advisable to check their physical condition, dust contamination.
  • Check the integrity of system files. After running the command line as administrator, you must enter “sfc / scannow” (without quotes) in it, then press the “Enter” key.
  • Roll back the system to a previous restore point when the printer was recognized by the computer and printed without interruption.
  • Try connecting a print device over Wi-Fi.

Device malfunction

If the printer does not connect to your computer via USB and all of the above methods did not resolve the issue, the problem may be in the hardware itself. Try connecting your device to another computer or laptop. If the problem persists, the best option is to take the printer to a service center for a technician to test and repair it.

computer, does, printer

❹ No driver for USB controller

It is possible that you do not have a driver installed on the USB controller and therefore the printer connected to USB is simply not detected and invisible to the computer (however, it is worth noting that in this case no device connected to this USB port will work ).

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You can view the status of USB controller drivers in the same device manager (see the example below in the screenshot).

In general, it is very convenient to update drivers for such “narrow” pieces of hardware (and pre-install various system libraries) using the Driver Booster utility. After installing and launching it, you just need to wait for the analysis of the system, and then check the boxes that you want to update (see the screen below, the controllers are updated in the first line.).

Driver Booster. One button to update ALL drivers

Printer not recognized by your computer. quick fix

We deal with the printer

Ideally, connect the printer to another computer, install the drivers, and try to print something. If it prints, then the problem is in our computer. If another computer also does not see the printer, then I would take the printing device to a service center.

Using the automatic print function

This option is activated through the “System and Security” section. You need to start the Control Panel, open it and proceed on the following points:

  • Select the subsection “Administration”.
  • Open the “Services” shortcut.
  • Find “Print Manager” and right-click on this item by selecting “Properties”.
  • In the window that appears, check that the startup type is set to “automatic” and the state parameter is “running”.

Driver

Then, download the latest driver from either the official website or Printerprofi.ru and install it. It is advisable to download the complete driver, if available. How to install is described in detail in the following articles:

I would be very pleased if you write in the comments what helped in your case.

Why the computer does not see the printer via USB. the causes of dysfunction

So why doesn’t the computer detect the printer via the USB port? The reasons for this problem can be the following:

  • Accidental PC crash;
  • The user simply forgot to turn on the printer;
  • Unreliable connection of the printer to the computer (the USB cable is not fully inserted into the connector, the cable itself is damaged, the connectors themselves for connecting via USB on a PC or printer are damaged);
  • The driver of the specified printer on the PC is missing or “crashed”, or does not work correctly;
  • Incorrect operation mode of the USB controller or USB itself is disabled in the BIOS settings;
  • By default, another printer is selected;
  • The automatic printing service is not functioning (disabled);
  • The culprit for the dysfunction is a viral program;
  • A number of Windows system files are damaged, this can also be the reason that the computer does not see the connected printer;
  • Hardware failure of the printer itself.
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Why the computer does not see the printer via USB

A problem happens due to various factors: shortcomings in connection, problems with the operating system, problems in the device itself. If the printer is not detected by USB, then the following options are possible:

  • The user simply forgot to turn it on.
  • Incorrect connection of the device to the computer. A USB cable that is not fully plugged in is often the cause of a “non-working” printer. This also includes damage to the wire and / or connectors.
  • Another device is selected as the “default printer”.
  • Disabled Auto Print Service.
  • The driver of the specified device has flown. It is possible that it has not even been installed.
  • USB controller disabled in BIOS settings.
  • Virus programs. A similar problem arises from the other side. Sometimes antivirus software can mistakenly cause device dysfunction.
  • Windows crash due to corrupted system files.
  • Hardware failure.

❷ Broken wire, broken USB port, etc.

In this subsection of the article, I decided to bring out the most popular reasons for the invisibility of printers (associated with its connection). who have already set the teeth on edge for everyone who often eliminates such issues.

Broken USB cable / As an example

  • USB cable: is there any damage, twists, pets, etc. It is highly advisable to try to replace it with another, or check it on a working printer / PC (note: just in some cases, the damage inside may not be visible to the eye);
  • Pay attention to the USB port itself. is it loose, dust / dirt? If possible, try connecting the device to a different port;
  • Pay attention to how you have connected the USB cable from the printer: are you using different adapters? (note: some people connect the device to USB ports on the monitor, keyboard, etc.) Try connecting the printer directly to the USB port on the back of the PC;
  • if you have a very long USB cable, replace it with a shorter one.