The Printer Displays A Print Error How To Fix

The Printer Displays A Print Error How To Fix

Fixing a printing error on an HP printer

Each of the methods below has a different effectiveness and will be most suitable in a specific situation. We will consider all the options in order, starting from the SIMplest and most effective, and you, following the instructions, will solve the problem. However, first we recommend that you pay attention to these tips:

  • Restart your computer and reconnect the printing device. It is advisable that before the next connection the printer is in the off state for at least one minute.
  • Check the cartridge. Sometimes the error appears when the ink is out of ink. You can read about how to replace the cartridge in the article at the link below.

If these tips did not work, continue to the following methods to solve the “Printing error” with HP peripherals.

Checking the printer

First of all, we advise you to check the display and configuration of the hardware in the “Devices and Printers” menu. You will need to do just a few things:

Through the “Control Panel” menu and navigate to “Devices and Printers”.

In addition, it is recommended to check the data transfer parameters. Go to the “Printer Properties” menu.

Here you are interested in the “Ports” tab.

Check the box “Allow two-way communication” and don’t forget to apply the changes.

At the end of the process, it is recommended to restart the PC and reconnect the hardware so that all changes become active.

Windows recovery

It often happens that printing errors are associated with certain changes in the operating system. It is quite difficult to detect them on your own, but the state of the OS can be restored by rolling back all the changes. This procedure is carried out using a built-in Windows component. And a detailed guide on this topic can be found in another material from our author.

Switching user account

The problem under consideration sometimes occurs when an attempt to send to print is made NOT from the Windows user account from which the peripherals were added. The fact is that each profile has its own privileges and restrictions, which leads to the appearance of such problems. In this case, you need to try to change the user record, if you have more than one added. Expanded in how to do this in different versions of Windows, read the articles below.

Read more: How to change user account in Windows 7, Windows 8, Windows 10

Unlocking the Printing Procedure

Sometimes power surges or various system failures occur, as a result of which the peripherals and the PC cease to perform certain functions normally. For these reasons, a printing error may occur. In this case, you should do the following manipulations:

    Go to “Devices and Printers” again, where right-click on the active equipment, select “View print queue”.

Right click on the document and select “Cancel”. Repeat this with all files present. If the process is not canceled for some reason, we advise you to read the material at the link below to carry out this procedure using one of the second available methods.

Return to “Control Panel”.

In it, open the “Administration” category.

Here you are interested in the “Services” line.

In the list, find “Print Manager” and double-click on it LMB.

In “Properties”, pay attention to the “General” tab, where Make sure that the startup type is “Automatic”, after which you should stop the service and apply the settings.

Close the window, start “My Computer”, navigate to the following address:

Delete all present files in the folder.

It remains only to turn off the HP product, disconnect it from the power supply, let it stand for about a minute. After that, restart your PC, connect the equipment and repeat the printing process.

Fixing a Print Error on an HP Printer

Owners of printed products from HP sometimes encounter the message “Printing error” on the screen. There can be several causes of this problem, and each of them is resolved in a different way. Today we have prepared for you an analysis of the main ways to fix the problem in question.

Disable Windows Firewall

Sometimes Windows Defender blocks Sent Data from your computer to your device. This may be due to the incorrect operation of the firewall or various system failures. We recommend that you temporarily disable Windows Defender and try printing again. Read more about deactivating this tool in our other material at the following links:

Read more: Disable Firewall in Windows XP, Windows 7, Windows 8

Reinstalling the driver

We put this method last, since it requires the user to perform a large number of different manipulations, and is also quite difficult for beginners. If none of the above instructions helped you, then all that remains is to reinstall the device driver. First you need to get rid of the old one. How to do it:

After completing the uninstallation procedure, use one of the methods for installing the peripheral software. There are five available methods in total. Learn more about each of them in our other article.

As you can see, there are quite a few ways to fix an HP printer printing error, and each of them will be useful in different situations. We hope that the above instructions helped you to easily solve the problem, and the company’s product functions correctly again.

Causes of Print Error

Several components are involved in the printing process. First of all, the Print Manager and the spooler service must be running. When accessing the printer, the task calls the Print Manager, which adds the document to the queue of the printing device. The selected printer then loads the job and prints it onto paper. Data can be transferred via USB, Wi-Fi, LAN or other cables.

An error can occur at any stage of this process and a number of reasons can precede its occurrence.

The printer queue was able to process corrupted data and as a result was stopped or was unable to start completely.

The second most likely cause of a printing error is the connection between the computer and the printer. If you are sure that the data cable is working correctly (tested on another computer), then the problem may be in the drivers. These could be printer drivers or USB port drivers. Thus, communication between the computer and the printing device is interrupted. This issue occurs after upgrading to Windows 10 from a previous version due to driver incompatibility.

How to fix printer spooler error in Windows 10?

When migrating to Windows 10 from a previous version, you may encounter such a problem as device incompatibility. We note that the system does not see some devices or they do not work correctly, including graphics, network and other equipment. Sometimes this can also affect the print service. At the same time, the message “Printing error” is displayed in the printer queue when trying to print a document in Windows 10.

Service restart

Restarting the Print Manager after clearing pending jobs in the printer queue may return the function to a working state.

Go to system services using the services.Msc command launched from the Run window (Win R).

Right click on Print Manager and select Properties. Then click on “Stop”.

Leaving this window open, open Explorer (Win E) and follow the path:

Select all content in this folder with Ctrl A, Right-click on the selection and select “Delete”.

Close the Explorer window and go back to the Print Manager properties. Now click on the “Run” button. Then close the services and try to print something.

Updating USB Controller Drivers

If the printer works on a different computer, the problem is with the USB drivers. To update them, follow these steps:

Open Device Manager using the system search or with the devmgmt.Msc command launched from the Run window (Win R).

Then expand the USB Controllers tab and Right click on the devices and named Chipset or Root Hub, and select “Update”.

On the next screen, select automatic search and wait for the process to complete.

If this method did NOT work, try uninstalling these drivers, and then on the Action tab, click on “Update hardware configuration” so that the system can reinstall them when it detects devices.

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Also the latest software can be downloaded from the motherboard manufacturer’s website.

Solve printer problems

If you are unsure of what is causing the error, take the following steps one at a time:

First of all, run the troubleshooter. This tool will allow you to reboot the printer and drivers and check for errors. Turn on the printer before proceeding.

Open the troubleshooting section by using the ms-settings: troubleshoot command launched from the Run window (Win R).

On the right side, click on the Printer tab and run the troubleshooter. If an error was found as a result of the initial scan, click on “Apply this fix”.

After completion, restart the service and clear the print queue as instructed in the previous method.

Then restart the printer. Sometimes this solution is enough to fix the problem. If there are any jobs in the queue that cannot be deleted, restarting should clear them. Turn off the power to the printer, disconnect it from the computer, and then reconnect and turn it on. Now try to print your document. often than not, this should resolve the printing error.

Check for paper. There are often problems with paper delight in the input tray. Especially when using an MFP, another function could “fix” the letter for its operation.

Encoder (raster) tape is not read correctly

The encoder tape is a dashed strip along which the device determines the position of the print carriages in space. Carriage mileage It is set by the number of lines read per encoder. So if dirt or ink gets on the ribbon, the positioning gets confused and the carriage may bump into the side of the printer. The printer will perceive this as a print obstruction and will issue a “paper jam”.

The problem is solved by cleaning the encoder tape from contaminants. Wipe it down with a dry cloth. If it does not help. slightly moistened with water, but then the tape still needs to be wiped dry. You cannot use a service liquid to clean the encoder. you can damage the shading, which will cause the tape to be discarded altogether.

Feed roller does NOT pick up paper

The paper feed roller gets dirty over time and loses its elasticity, which can cause the printer to stop picking up sheets from the tray. The printing device driver may perceive this as a jam, generate a corresponding error, although this does not happen often.

If the sheet does not want to go into the printer after sending a print job, try cleaning the feed roller with a cleaning agent. Please note that alcohol-based cleaners are not suitable for working with rubber. it dries out and becomes unusable even faster.

Pieces of paper or printer parts are caught while removing a jammed letter

If the paper does jam during the printing process, but you did not remove it carefully enough, the letter may tear, and individual small pieces may get inside. If you acted completely inaccurately, you could break off pieces of some plastic elements. Both paper and parts may interfere and the printer will report a “paper jam”.

Open the lid and carefully examine the insides for any torn pieces of paper. Finding and fixing them can be tricky, especially if they are already soaked in ink and blend in with the details. It is also not easy to find small structural elements. You may still have to carry the printer to service.

The carriage is stuck due to an incorrectly stretched CISS cable

If you are using a continuous ink supply system for Canon, Epson, or HP, it is possible that the train inside is pulled or tangled, making it difficult for the carriage to move. Printing device If it detects interference in printing, it can write an error “paper jam”.

Open the printer and check the ribbon cable. Roll the carriage inside (with the device off) and make sure it moves smoothly.

Foreign objects hit the carriage parking space

If you recently opened the printer cover and, for example, changed cartridges, small foreign objects could have gotten inside: a pen cap, a paper clip, or something SIMilar. As a result, there will be an obstacle to the movement of the carriage, the printer will detect it and stop printing with an error.

Open the printer and make sure there are foreign objects inside.

Error “paper jam” on printers Epson, Canon, HP. how to solve

Printer owners sooner or later face the problem of paper jams. Ways to eliminate it are usually detailed in the official instructions: you need to turn off the device, allow the hot parts to cool, and then carefully remove the jammed sheet. Oftentimes, however, the printer reports a “paper jam” error when the jam itself comments. The problem is relevant not only for Epson, Canon or HP, but also for Samsung, Brother, Kyocera and others.

First, we advise you to try restarting printing or restarting the printer and trying to print something again. If the error persists, the cause must be sought inside the device. Below. options are possible.

The paper size in the settings does not match the actual

It happens that there are A4 sheets in the paper feed tray, and a different size is specified in the print settings, for example, 10×15 cm. In such a situation, the printer will refuse to print and may display a “jam” as an error. The problem is harmless and is eliminated by restarting printing with the correct settings.

Foreign objects have entered the paper tray

It happens that some household trifle gets into the paper tray, interfering with printing. In this case, the printer may also stop printing and display an error.

Open the printer, remove all sheets and make sure there are foreign objects inside, including on the bottom or sides of the tray.

Paper present sensor damaged

In fact, a false jam error most often occurs when the traction control system (responsible for the movement of the letter inside the printer) does not match the paper in the path sensor. That is, the printer pulls the paper, but its gait “does not see.” From which the device concludes about a jam, writes about an error and slows down printing.

If, at the same time, there are comments on the real jam (and you managed to discard other Possible reasons), it may be a jam or failure of the paper sensor. The problem is especially relevant when ink spills. the sensor could be forgotten by them.

If you have already cleaned and blown everything inside, and you could not fix the error. bring your HP, Canon or Epson to the service so that the problem can be solved by specialists.

Error solution

If the printer writes “suspended” and is NOT printing, then follow the steps below to return it to a healthy state. In most cases, THESE procedures are sufficient to transfer the device to the “Ready” status.

  • Check all cords and cables that are used to connect. They must NOT be bent, damaged, pinched by furniture, or otherwise defective. Disconnect and then reconnect the power cord, USB cable, or Ethernet cable. Do all this with the equipment turned off. If the printer is networked and Wi-Fi is used, then restart the modem or router. Check the signal quality on second devices, such as a smartphone. The ideal diagnostic option would be the temporary use of second, exactly working, cords.
  • Go to the device control panel on your computer using the Quick Launch window. Press SIMultaneously the keys on your Windows keyboard (between the left CTRL and ALT) and “R”. In the line enter the command “control printers”. Find your model among all the equipment and double-click to open it. Select the Show Print Queue shortcut. In the window that opens, in the “Printer” tab, uncheck the box next to “Work offline”.
  • Use the instructions from the previous paragraph, but now Uncheck the “Pause printing”.
  • In the same menu, click on “Clear print queue” to remove all jobs. If this does not help, then you should apply other options to remove documents from the printer queue.

Printer error in Windows 10

When migrating to Windows 10 from a previous version, you may encounter such a problem as device incompatibility. We note that the system does not see some devices or they do not work correctly, including graphics, network and other equipment. Sometimes this can also affect the print service. At the same time, the message “Printing error” is displayed in the printer queue when trying to print a document in Windows 10.

Product does not print from computer queues writes error

This situation is very familiar to computer users, who often and a lot work with printers. At one fine moment, the printer SIMply refuses to print the document sent to it, placing it in the print queue and at the same time giving an error in the impossibility to print the document. In this article, you will learn how you can get out of this situation and restore the printer to work.

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Printer spooler error. Decision

When printing various documents in Windows, all sorts of problems can occur, after which the printer refuses to print. What to do Basically, the prerequisite for such a nuisance is a malfunction or an error in the printer print queue. a special system service that is key in the Windows print management system and monitors the order of documents in the queue. As a result, the documents are sent to delayed printing and are SIMply stored in memory. To remedy the situation, you can try the following:.

Open the Windows Control Panel and go to the “Hardware and Sound” “Devices and Printers” section:

Find your printer and right-click on it. In the menu that appears, uncheck the “Use by default” checkbox, if it is checked. Next, you need to right-click on it again and select “View print queue”. Here you need to make sure that it is empty and there are NO documents left in it:

If something remains, then you need to name the document with the right mouse button and select the “Cancel” menu item. Now you need to open the Print menu section in the same window and check the “Use as default” checkbox again.

Now you need to restart your computer and check the result. Usually, after that, the print queue error disappears and the printer works as expected. If the previous step did not help, then you need to go to the “Management” system console and go to the “Services” section. In the list of services, you need to find “Print Manager” and name it twice to open the following window:

Check that the startup type of the service is “Automatic”, and the status field says “Running”.

Another way to restore normal operation of the printer is to start the Windows command line with Administrator rights and enter the command:

Note that a space must be left before “RPCSS”:

Press the “Enter” key and wait for the command to complete. After that, we restart our PC or laptop and check. the Windows print queue error should be eliminated.

The device is ready for use

Instructions for using the device are very SIMple. After checking the presence of paper in the tray, the user computer highlights the necessary document and presses the Corresponding buttons on the control panel. Typically, this is “File”, then “Print”. In the window that opens, you need to specify the number of copies, the range of pages to be printed, if necessary. You can specify some other additional parameters.

In the last step, the user clicks the “OK” button. After that, the machine receives the Corresponding signal and makes preliminary preparations before work. If everything is in order, the indicator on the device flashes, and on the information board, if there is one, the device writes “Ready”. Then the machine starts printing documents.

If, during the preparation process, the device reveals any inconsistencies, the operation does NOT start. In this case, by the error code or information on the screen, you can understand what the reason is. However, it so happens that the device does NOT function in external readiness. In the photo. the device Samsung SCX4200 is ready for work.

Samsung SCX4200 device

Updating USB Controller Drivers

If the printer works on a different computer, the problem is with the USB drivers. To update them, follow these steps:

Open Device Manager using the system search or with the devmgmt.Msc command launched from the Run window (Win R).

Then expand the USB Controllers tab and Right click on the devices and named Chipset or Root Hub, and select “Update”.

On the next screen, select automatic search and wait for the process to complete.

If this method did NOT work, try uninstalling these drivers, and then on the Action tab, click on “Update hardware configuration” so that the system can reinstall them when it detects devices.

Also the latest software can be downloaded from the motherboard manufacturer’s website.

Solve printer problems

If you are unsure of what is causing the error, take the following steps one at a time:

First of all, run the troubleshooter. This tool will allow you to reboot the printer and drivers and check for errors. Turn on the printer before proceeding.

Open the troubleshooting section by using the ms-settings: troubleshoot command launched from the Run window (Win R).

On the right side, click on the Printer tab and run the troubleshooter. If an error was found as a result of the initial scan, click on “Apply this fix”.

After completion, restart the service and clear the print queue as instructed in the previous method.

Then restart the printer. Sometimes this solution is enough to fix the problem. If there are any jobs in the queue that cannot be deleted, restarting should clear them. Turn off the power to the printer, disconnect it from the computer, and then reconnect and turn it on. Now try to print your document. often than not, this should resolve the printing error.

Check for paper. There are often problems with paper delight in the input tray. Especially when using an MFP, another function could “fix” the letter for its operation.

Printer ready but not printing: gives an error while printing

The printer is a very popular peripheral device in the office. You have to print a variety of documents and photos, and in large quantities. As a rule, they DO NOT save money on a printing device, since a lot depends on its performance.

However, it so happens that the best and most reliable printer is ready to print, but does not print.

Printer problems

If none of the above helped to restore the normal performance of the device, then the problem is probably in itself. In order to make sure that the problem is in the printer, experienced users use the so-called “stop test”. There are two ways to organize such a test:

  • Start printing by opening the covers
  • Disconnect the device from the power while the paper is under the drum unit, but does not fall into the fusing unit.

Next, you should look at a blank sheet, and if its purity remains the same, then “blots” on all prints fall exactly in the fixing unit. Experts attribute the following to the main reasons why the printer starts smearing on paper:

  • Unsatisfactory condition of the thermal film
  • Detachment of the “jacket” of the rubber shaft
  • Incorrect settings
  • Electronics problems

Unlike problems with low-quality toner, the above malfunctions sometimes entail, in addition to low-quality printing, increased toner consumption, so experts strongly DO NOT recommend delaying their correction.

Printer smudges paper when printing

A printer, like any other office equipment, is a rather complicated device and requires careful handling. Among the problems that printer owners face, one of the most common is a malfunction in which the device begins to print dirty, smudging the paper with stripes and dots of different sizes. Such a seal looks unsightly, and is only suitable for draft use. Why does the printer get dirty on the paper and what to do if this happens?

Cartridge problems

When the printer starts to print dirty at the edges or in the middle, it may not be the device itself, but the cartridge with which it is equipped. Print cartridge problems can be indicated by dots and streaks on the printout, general dirty background, and other traces of excess toner on the paper. Depending on the nature of the “contamination”, one can assume the presence of one or another malfunction. Of course, the printer can be taken to the service as soon as a problem is found, in which case the specialists will independently identify and fix the breakdown, but some malfunctions, with minimal skills, are quite amenable to self-repair. Among the most common problems with a cartridge, office equipment experts point out:

  • Cleaning blade wear
  • Debris falling on the surface of the blade or a layer of coloring matter adhering to it
  • Overfilling the bunker with “mining”
  • Dirty shafts
  • Low quality toner
  • Image drum worn
  • Malfunctions of the charging shaft, violation of contact with it
  • Lost cartridge sealing when replacing toner

In order to correct these problems, it is necessary to partially disassemble the device by pulling out the cartridge and cleaning its blade or replacing it with a new one. After the blade is replaced, the remnants of “waste” must be removed, the reservoir. cleaned, and the cartridge. refilled with toner. When refueling, you should make all the manipulations as carefully as possible, so as NOT to break the tightness of the cartridge, because its violation can also lead to the appearance of “dirt” when printing.

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Dirty tonnes in prints may indicate a malfunction in the charging shaft or optics. However, exactly the same “symptom” in the operation of printing devices appears when their cartridges are filled with low-quality toner. First of all, it is worth replacing the toner with a better one and starting the device in test mode. If the “dirt” does not disappear, it is worth checking the photo roll, and in case of strong or uneven wear, replace it with a new one.

It also happens that the printer begins, as it were, to duplicate the image printed on the media. This may indicate a malfunction in the loading roller, or that this roller has poor contact with the photo roller.

Poorly printed, thin vertical lines on printouts are a clear sign that a small layer of toner has formed on the dispenser blade, preventing it from working. In this case, the blade must be replaced, but if it is not possible to replace it, then you can try to clean the plaque manually.

When replacing certain parts of the cartridge, it is very important to use original spare parts. They cost, in most cases, more expensive than the “left” counterparts, but only they are ideally adjusted to work with each specific model, while cheap counterparts can lead to an increase in the intensity of wear of the second parts, which will negatively affect the further operation of the device.

How to fix problems?

On the surface of a serviceable thermal film, no visual defects such as burnt toner or traces of mechanical damage should be observed. If a small carbon deposit is present, then you can clean it manually.

Audit can be due to a malfunction of the sensor, which is responsible for the temperature regime when printing.

Carbon deposits form on such sensors in many devices over time, which must be periodically cleaned.

As for the problems with the “jacket” of the rubber rollers, in order to find out its presence or absence for sure, you will have to disassemble In fact, half of the device. Worn and peeled rollers must be replaced.

Often, the reason for poor-quality and dirty printing lies NOT at all inside the mechanical parts of the device, but in the wrong settings, which the users set themselves. A classic example in this case would be the paper thickness parameters set by the device. If the paper in the tray is thin and the instrument is configured for heavy media, this can often result in excess toner consumption and an unpleasantly dirty background on the printout.

If we talk about problems with electronics, then in most cases it is practically impossible to cope with them on our own, and in this case it is better to contact specialists from service centers, or return the device for repair under warranty, if any.

Summing up all of the above, it is worth noting that in order for the device not to stain paper, it is worth:

  • Set the device to optimal settings for the current carrier
  • Observe the basic operating rules indicated by the manufacturer
  • Timely and regularly carry out preventive maintenance work
  • When replacing cartridges on your own, proceed carefully and use only high-quality materials

If you follow THESE SIMple rules, the printer will last for a long time, and will not stain the paper when printing.

Software errors and how to fix them

So, if the printer is busy or an error has occurred, then first of all make sure that the appropriate driver is available and that it is in good working order. The fact is that quite often such software can be “Slet” and in such situations it is required to reinstall them. Drivers are usually supplied in one package with the printer itself. To make sure it is installed correctly, open Device Manager and go to the Printers Scanners tab. The name of the installed driver must match or be SIMilar to the name of your printer.

In addition, the printer error may be due to the print queue being busy. Usually office equipment itself informs about this problem, but sometimes there are exceptions. The question arises, why does this printing error happen? Most often, this problem occurs in users using the network, who work with one shared printer. Therefore, one task in such a case may include many parts. If it is too large, then the software can also divide it in order not to overload the printer’s memory. You will need to manually check the print queue to make sure the product is not printing for this reason.

It should also be added that every modern MFP, in addition to the driver, has a special software application. Sometimes it happens that this program does not work correctly or is completely removed. In such a situation, an error will be generated that the document cannot be printed. You can solve the problem by reinstalling this software.

If the printer gives errors when printing and none of the above reasons are appropriate for your situation, then the printer software may have been infected with viruses. Check your PC for viruses and, if necessary, We will treat it. But if this does not help, and the screen constantly displays an error, then reinstall the device software.

Often, the problem that the printer generated a printing error is associated with a driver conflict. Typically, this situation occurs when several devices are connected to one PC for printing or when working with a number of printers via one local network.

Also, be sure to check your operating system and device settings. This is especially true if the device does NOT display any messages on the PC monitor. Therefore, check whether the operating system installed on the computer sees the office equipment connected to it. For this purpose, open the task manager and select the desired device from the entire list of devices. Pay attention to what is next to it. If you notice a cross or an exclamation mark, then this indicates a possible conflict or erroneous connection. Also, the name or address of the PC to which the network printer is connected may have changed. There may also be a malfunction in the device, which acts as a liaison when connecting via a network. it can be a router, a router.

What to do if printer errors appear

Despite the fact that recently printers have become more reliable and durable devices, sooner or later they fail. As a result, users of such printing devices face the following problem: the printer generates an error. You can find the cause of such a malfunction and eliminate it as a whole completely on your own, but if you are unsure of your abilities or you SIMply do not have enough time for this, then it is better to initially Contact the service center for help.

Hardware errors and how to fix them

The second category of causes of a printing error that occurs is hardware, i.e. The problems in this case are directly related to the device itself. So, if the device writes about an error and periodically turns off, then such a malfunction may be associated with the connecting cable or USB port. To find the cause of the problem, alternately connect the device to each port of the personal computer, and if the problem is not resolved, then the cable is probably “buggy”. Inspect it for damage or better buy a new one right away.

In addition, a printing error may occur due to a poorly installed cartridge. To solve the problem, carefully pull it out, and then install it back to a characteristic click. There is a possibility that the connecting chip of the consumables is stained with a dye. in this situation, the printer will display a message that the cartridge needs to be replaced.

Printing errors are also caused by paper jams or out of paper, out of ink / toner, and overheating of the machine. In general, most of the problems that are associated with non-working consumables of the device begin to appear immediately after refilling. The fact is that many of them are equipped with special sensors, which are a kind of manufacturer’s protection against possible refilling of consumables.

Thus, in order to answer the question of why the printer produces errors when printing, you should familiarize yourself with the possible causes and how to fix them. As a last resort, if you did not manage to cope with the task on your own, then a call to the master’s house or personally took the printer to the office equipment repair center.