The printer prints poorly, although there is ink
For those who like to save money and do everything with their own hands, the information about the cartridge itself will be useful. Surely, in every office there is a person who will try to please his superiors and offer to refill the cartridge himself. Remember: the cost of a new cartridge is often one third, if not half, the cost of the entire printer. And this is already a reason to think carefully.
And yet, the cartridge is captured, but does NOT want to print or the print is weak. When expensive equipment is equipped with a special chip, a page counter, it is very easy to damage it. It’s just as easy to knock a spring down or scratch a drum when it comes to laser technology. But for the SIMplest ink version, a typical case is paint drying.
The printer does NOT print. What to do?
For a person familiar with the contents of the system unit and basic settings, such questions rarely become problems. However, the average user, office worker or home PC owner is likely to be faced with a whole chain of questions. There are quite a few reasons why suddenly your printer stopped printing, and below we will consider the main ones.
What to do if the device does not print and displays an error?
For an ordinary user, there is nothing more terrible than a pop-up window with an error, where many words are written and absolutely nothing incomprehensible. If you can read the content of the message to a knowledgeable person, he will tell you the reason for the error. So there are several types of this kind of messages:
- The so-called software errors. They will be issued by the PC in the event that the software for the printer is installed incorrectly or removed (not to be confused with drivers). This is often the result of a virus. If one of several printers does not print, the first thing you should do is check for a driver conflict.
- Sometimes the printer does NOT print over the network due to hardware errors. For example, you see a message that the printer might print faster, or it just stopped responding. This is typical for solving problems with the USB port. A message about replacing the cartridge or cases when the printer does not print well, although there is ink, a signal to check the correct installation of the cartridge itself. Sometimes the chip is stained with toner, which makes the job Incorrect. By the way, the message about replacing the cartridge is sometimes the result of overheating of the printer.
When the printer does NOT print and no messages appear on the screen, the first thing to do is. Check if the connection is correct. Does your PC see the printer in principle? To do this, in the task manager, you need to find the desired device and make sure that it is connected correctly. In connection problems, the icon in the form of a red cross or an exclamation mark will prompt. Sometimes the settings indicate a prohibition on printing data of a certain format. It would be nice to check the print queue too. Often, due to an error, the printer itself sends the old print job, thereby blocking the work of other PCs.
The device does not print pdf files
Everything is fine with the paint, with the software too, but your device does not see a certain format and does NOT want to print. Rather, he prints to print, but instead of text on paper, completely incomprehensible characters. This problem is rare today, but modern equipment is not yet available to everyone.
But in fact, the device does not print pdf files due to incorrect encoding. The printer SIMply cannot understand what language the text is printed in. The easiest way to get around this problem. Select “Print as image” in the advanced print settings. The printer now treats the content as a picture.
Despite the fact that using the printer is very SIMple, additional knowledge of possible problems will make your life much easier.
Solve problems with printing PDF files
A wide variety of projects are stored in PDF format, for example, text presentations, brochures, postcards, books. From time to time, every printer owner is faced with the need to print just this type of file, but this procedure is not always successful. As part of today’s article, we would like to talk about the possible causes of problems with sending PDF files to print, as well as PROVIDE methods for solving them.
Sometimes printing problems are related to system or software failures that further prevent normal printing from occurring. In addition, you need to make sure that the file itself is correct, because it may contain errors or NOT download completely. First, clear the print queue and restart the device.
Then try sending the selected document to print again. If the same error occurs, repeat the action with a different file. If everything went well, re-download the desired PDF file, re-save it to another location on your computer, or ask the sender to resend it. Such actions will help to avoid various errors in the PDF program code itself.
The Windows operating system has built-in diagnostics and troubleshooting tools. It allows you to analyze the behavior of various applications and built-in tools, as well as the functioning of the printer. The problem you encountered with printing PDFs may have been caused by a service failure or some system setting. Then the standard solution will quickly fix the situation.
- Open “Start” and go to “Control Panel”.
There you will need to find the category “Troubleshooting”.
In the “Hardware and Sound” section, click on the link “Using your printer”.
When the troubleshooting wizard is displayed Click Next.
Mark with a marker the printer you are having problems with, and then move on.
Wait for the analysis to complete. It is better not to perform any second actions during this operation.
At the end, information with the scan results will be displayed, the problems found Must be fixed.
If additional information is displayed on the screen, please read it carefully and follow the specified instructions to complete troubleshooting on your own.
Solving problems with printing PDF files
Usually, printing of documents of any type is successful, but no one is immune from system failures or receiving damaged files. In fact, all solutions to malfunctions are quite SIMple, the most difficult operation is the search for an irritant. Therefore, we advise you to familiarize yourself with all the methods below, and only then, based on the available information, start fixing the problem.
Printing a file as an image
In well-known programs for working with PDF, for example, in Adobe Acrobat Pro DC, there is a function of sending a project to print as an image. Sometimes this option is effective due to the changed data transfer aLGorithm. This function is activated in just a few clicks:
- Run the existing program and open the required file.
Through the pop-up menu “File” go to the section “Print”.
Here, open additional parameters by clicking on the corresponding button.
Check the box next to “Print as image”.
It remains only to select the active printer and start printing.
Wait until the end of processing, it takes some time, suspension from the power of the computer and the number of sheets.
In different programs, the procedure for enabling the considered function may differ slightly, but in almost all popular applications it is definitely available, the user only needs to find it. In addition, we advise you to try using different programs, since often problems arise precisely in the owners of Adobe Acrobat, and at the same time in Foxit Reader printing is successful even without setting the print mode as an image.
Checking Printer Operation
The first step is to check the overall performance of the printer, making sure that it is printing second-size documents. You can take any text file or start printing a test page through the settings of the device itself. Read more about this in our separate material at the following link.
If no documents go to print, first of all, you should check the cable, through which peripherals are connected. It should fit snugly into the connector and be free of visible physical damage, such as severe bends or scratches. In addition, make sure the printer is properly connected to the computer.
Sometimes the device is normally detected by the operating system, but does NOT print under any circumstances. This is due to the lack of appropriate drivers. If you have NOT downloaded any files yourself, you will need to do this using any convenient method. For detailed tutorials on this topic, see the article below.
Convert PDF to DOCX or TXT
If none of the above methods helped, it remains only to try to convert the file into text format, but only if the printer is fully operational. Of course, this is recommended when the original document is mostly text and has few images. The conversion procedure is carried out through special programs or online services. All instructions on this topic can be found in the articles below.
Above, you were familiar with all the available methods for fixing the problem considered. If each of them is ineffective, it is recommended to connect the printer to a second computer and check the printing there. Probably, the error lies in the installed operating system, but one should not exclude the breakdown of the printer control board, which is solved only in the service center.
Solutions related to PDF files
Very often printing problems are caused by problems with PDF files. Even if the PDF document is displayed correctly on the screen, it may contain incomplete or damaged data.
Have you tried to print to a different printer?
If you have another printer connected to your computer, try printing to it. Sometimes another printer can successfully print a PDF document, but cannot print to another printer.
To switch printers in Windows, see Change the default printer (Windows 10 and 8) or look for instructions in Windows Help.
To switch printers on Mac OS, see Change the default printer (macOS) or go to Apple support for instructions for your operating system.
Are you able to print this page?
Try to print this page. If you are unable to print this page, follow these steps to check the printer connection
Make sure the cable used to connect the printer to the computer is securely connected.
If the printer is connected to a USB hub, disconnect the cable from the hub. Then connect the printer cable directly to the USB port of your computer.
Turn off the printer. Wait about 30 seconds and then turn it back on.
Try printing the PDF again.
Troubleshoot PDF printing in Acrobat and Reader
On this page
某些 Creative Cloud 应用 程序, 服务 和 功能 在 中国 不可 用.
If you are having problems with SIMplex or duplex printing on Mac, see Problems with duplex or SIMplex printing in Acrobat on Mac
To troubleshoot a document printing problem, you must first identify the source. The methods below provide solutions for basic problems. The methods are divided into three categories:
Are you using the latest printer driver?
Make sure you are using the latest printer driver (the software that controls the printer). Printer manufacturers release updated driver versions to improve compatibility with newer software versions, such as the latest versions of Reader or Acrobat.
Find out your printer model number.
Go to the official website of the manufacturer and Search for the keywords “drivers” or “printer drivers”.
The addresses of the download pages for the drivers of some manufacturers are listed below:
Find the driver that matches your printer model number.
Download and install the printer driver following the manufacturer’s instructions.
Try selecting the Print as Image option
If you need to quickly print a SIMple document (such as a letter or letterhead), use the Print as Image option. To select this option, in the Print dialog box, click the Advanced button. (In Windows 7, the Advanced button is located at the bottom of the dialog box).
- Start Word 2007.
- Click the Microsoft Office Button and then Click Word Options.
- Click Resources. Click Diagnostics. And then follow the prompts on the screen.
In this article
Solved: Printer will only print pdf files, but will not print office. HP Support Community
In my experience, this can happen due to insufficient user rights.
Open Control Panel and select “User Accounts”, then click “User Accounts” again and write down your exact username.
Then Right click on the Start button and select Run.
Enter% temp% and click OK.
View one level up and Right click the Temp folder then click Properties.
On the Security tab, click Edit, then click Add and enter your username.
Click Check Names to verify the username and then click OK.
Select the Allow check box. Full access for your user, then click Apply.
Click Yes, then keep clicking Continue for any warning, there might be quite a few warnings until you return to the Security tab.
Now click OK and check if you notice a difference when you try to print.
You will notice the difference?
Say thanks by clicking your Kudos thumb at the top of the message. If my post resolves your problem, please mark it as the accepted solution # 128578;
Word 2013 and Word 2010
Close all Office programs.
Use one of the following procedures, depending on your version of Windows:
- In Windows 7 or Windows Vista, click Start and type add remove.
- In Windows XP or Windows Server 2003 Click Start. And then Click Control Panel.
- In Windows 2000 Click Start. Specify settings. And then Click Control Panel.
Open Add or Remove Programs.
Click Change or Remove Programs. Click Microsoft Office (Microsoft Office Word) or the version of Office or Word that you have in the Current installed programs list. And then Click Change.
Click Repair or Repair Word (Repair Office). And then Click Continue or Next.
- Click Start. And then Click Printers and Faxes.
- Click Add Printer under Printer Tasks.
- Click Next on the first screen of the Add Printer Wizard.
- Click Local printer attached to this computer. Make sure Automatically detects and installs my Plug and Play printer is unchecked, and then click Next.
- Click FILE for the port and then Click Next.
- In the list of manufacturers, click Generic. And then Click Next.
- Click FILE for the port and then Click Next.
- Click Yes. When asked if Windows will use the default printer, then click Next.
- Click No. When prompted to print a test page, then click Finish.
- When the driver has finished installing, open the document in Word and click Print on the File menu.
- When the Print to File Dialog Box appears. Click My Documents. To specify the location of the file, then enter the following file name: Test.Prn
- Click OK.
Test printing in other programs
The extent of the printing problem can reveal the cause. For example, some printing issues affect only Word, while other printing issues affect some or all Windows-based programs.
The following tests can help determine if this issue is related to programs other than Word.
Resolved: Printing is not possible. Asks to save the file. HP Support Community
Welcome to the HP forums. This is a great place to get support, answers, and advice.
Thanks for submitting your request, I will be more than happy to help you.
I understand that you cannot print as you only have the option to save when printing from your HP LaseJet P1005 printer.
This issue can occur if the drivers are not installed correctly or the correct printer is not selected by default.
Hence, I suggest you check in the printers folder if the default working printer is selected and also if the printer is enabled.
To select your default printer, click the Start button and then Settings. Go to Devices Printers Scanners select the HP LaseJet P1005 printer. Then select Set as default.
If the problem persists, I suggest you uninstall and reinstall the drivers.
Let’s take a look at a few steps to remove and reinstall the drivers:
Follow the instructions to uninstall the printer software at: Uninstalling the Printer Software (Windows)
Also follow these steps to completely remove the printer software from the printer settings.
Steps to remove printer driver files from print server settings:
1.Open the Print Server Properties dialog box by doing one of the following:
(AND). Press WINDOWS-R on your keyboard to open the Run window, type printui / s / t2 (without quotes) and then press Enter or Click OK.
(B) From the Start menu or Start screen, open Devices and Printers. Select any printer and click Print Server Properties at the top of the window. Click the Drivers tab.
Select the printer driver you want to uninstall.
Click the Delete button.
Select “Remove driver and driver package” and click OK.
Download and install the drivers from the link: Basic Driver
Let me know how it works.
You have a good day ahead.
Rainbow23 I’m an HP Employee
If you found this post useful, you can report it to others and also express your appreciation by clicking the button ” Accept as decision “. ” No wonder “button!
Check for problems on Windows
To look for device drivers or memory resident programs that might interfere with the Word print functionality, start Windows in Safe Mode, and then test the print to file in Word. To start Windows in Safe Mode, follow these steps, depending on your version of Windows.
Damage to printheads
Very often prints black in the printer due to damage to its printheads. It is quite difficult to determine this problem. If suspicions of this kind arise, it is better to take the used device to the manufacturer’s service center. When confirming damage to the printheads, there are two ways to solve this problem:
- Replacing the old part with a new one;
- Acquisition of new printing equipment.
But before contacting the service, you need to check other Possible reasons to exclude them. This will allow you to avoid unnecessary actions and possible costs if the device is not under warranty. Often in this way the issue is independently resolved.
Lack of ink or incompatible ink
The SIMplest precondition for the device to stop printing with black ink is the banal lack of ink. The computer may NOT notify due to various user failures in the incident. Solves the problem of adding ink:
- About 2 cubic centimeters of paint are injected into the cartridge with a syringe;
- If the result is positive, then you can still add the same amount of ink and print documents.
When refueling yourself, you should remember that in some models it can be done only after installing the cartridge in its place in the printer. For the procedure, you will need a special syringe.
Also, the equipment used may NOT print in black if the ink used and applied are NOT compatible with each other. Therefore, before refueling, you should carefully study the label on the ink bottle. Such information is always indicated there.
Replacing your cartridge with a new one that matches your model is an even easier solution to this type of problem. But doing refueling with your own hands will cost several times cheaper.
It happens that after adding high-quality black ink, the technician still refuses to print. This may be due to a poor-quality refueling: the cartridge was incorrectly inserted or sealed. Then the malfunction is eliminated SIMply:
- The cartridge is removed and reinserted into place;
- Before or after installation, the hole from the syringe needle is sealed with adhesive tape (adhesive tape);
- Then they check the operability of the device.
All manipulations should be done carefully so as NOT to accidentally break anything.
What to do if the printer stops printing in black
Users of these devices often encounter the fact that the device does not print in black. Problems of this kind can be caused by various reasons. They are typical for HP, Epson, Canon and others. The most serious from the point of view of repair are mechanical damage to parts, for example, printheads. In such cases, you will need to seek help from the service center specialists. But most of the reasons are SIMple enough to eliminate on your own, without outside help.
Disabling ink level control and zeroing the chip
A number of printing equipment models are equipped with an ink level control function. Therefore, when the latter run out, the device does not print in black, it is blocked. To fix the problem, you must turn off the level control function. Do it in several ways.
- When a message appears stating that the ink is low, then press the button responsible for the paper feed, hold it for at least 10 seconds.
- You can go to the computer in the printer menu, select the “properties” tab there, unselect the item that allows two-way data exchange, confirm the actions.
- For SEPARATE models, install special programs that reset the ink consumption counter, for example, iptool and mptool.
- Zero the chip on the cartridge.
Zeroing is recommended after self-refilling. To do this, use a programmer (resetter). You can also purchase disposable or auto-reset compatible chips that work on Select Models.
There is a less costly way to reset the cartridge counter. for this, the corresponding contacts are sealed. The problem of practical implementation is finding them. Different cartridge models use different contacts. The aLGorithm of actions is as follows:
- Includes equipment;
- Take out a black ink cartridge;
- They put it on the table, directing the nozzles towards themselves, and with the contacts. up;
- Seal the upper left contact with tape;
- Insert the cartridge, press “OK”;
- Print out the verification document;
- Take out the cartridge back;
- Glue any contact on the bottom right;
- The cartridge is installed in the slot;
- Check the equipment performance;
- Remove the cartridge and peel off the first contact;
- Put it back in, await recognition;
- Then they take out the cartridge and remove the second tape;
- Wipe all contacts with cotton wool soaked in alcohol
- Return to place.
After the performed manipulations, the ink identifier should show 100% of their level. If this did not happen, then you can try to glue the second time instead of one lower right contact at once 3 upper ones. All Further actions are carried out in the same way.
Clogged printheads or dry nozzles
The following common reasons for the printer to stop printing in black are:
- Clogged printheads;
- Drying paint in the nozzle.
Clogged printhead nozzles
Cleaning the printheads is done as follows:
- Check the black ink level in the printer settings;
- If available, perform a test printout;
- When this does not bring any result. The print head is washed with a special solution;
- Give the composition time to take effect (about 15 minutes);
- Go into the settings of the printing device and select the head cleaning item;
- After the process is completed, perform a test print of any document.
If nothing happened the first time, then all the steps must be repeated again. When the second attempt did not bring the desired result, then you should deal with the nozzles. They often dry up with infrequent use of the technique. To remove dried paint from the nozzles, wipe them with cotton wool soaked in alcohol. Only after drying is the test document printed.
When you get a satisfactory result, you can start working with the technique. Please note that nozzles and printheads need to be cleaned periodically to prevent clogging or ink drying.
At home, you should also check the operation of the hardware drivers. In this case, they do the following:
- Reinstall Matching Programs;
- Print test text.
In order for the technique to serve for a long time, you should regularly clean the printheads and nozzles. You should also use compatible, high quality ink. If the equipment is idle, then once a month it is required to print any document to prevent ink drying. It is recommended to use several cartridges of each color, then after refilling they will be perceived as new.