What To Do If The Printer Does Not Turn On

We eliminate errors if the device does not want to print

A printer is a device for printing digital data. Today, almost everyone has such a device at home. There are many different models. They are divided both by the principle of printing (laser, inkjet, matrix) and by functionality (photo printing, support for various formats, pre-processing, duplex printing).

No matter how modern your device is, everyone can face problems. Many of them can be solved on their own, and not by Contacting Support, especially if a software error.

Printer displays an error

There are several causes of printer or printing errors and can be divided into two categories.

The first is software:

  • Every modern printer has a special program, in addition to the driver, which makes it easier to work with it. Sometimes, if the software is installed incorrectly or uninstalled, printing is NOT possible, even if the driver itself remains. In this case, when you try to send one or more files to print, you may see a system message;
  • In addition, the program can be damaged by viruses. If your computer was infected and the error appeared after it was disinfected, you need to reinstall the software;

The second reason for the occurrence of errors is hardware, which are directly related to the device itself, such as:

  • The printer periodically turns off or gives an error, which can run faster (the problem may be caused by the USB port, the connecting cord or the driver)

In fact, there are many more system messages from a modern printer. But everything, in one way or another, is related to refilling / replacing the cartridge or paper jams, as well as overheating of the device.

Checking OS and device settings

If you are faced with the fact that the device does NOT display any messages on the screen, and nothing happens when you send a file to print, then before contacting the service center with the question: “what to do the printer stopped printing, check the connection settings of the device, as well as systems.

To do this, the first step is to check if the device is correctly connected to the computer and whether the operating system sees it.

To do this, you should:

  • Open the task manager and find the required device;
  • It should be in the list and correspond to the name of your device;
  • Opposite to it there should be no designations of erroneous connection, conflict or disconnection (yellow exclamation mark or red cross).

Now you need to check if the settings of the device itself are correct.

If printing does NOT start, there may be several problems:

    The connection port is incorrect;

To check THIS data, you need to go to the “Control Panel” and select “Devices and Printers”. Here you can change the default device for printing (by right-clicking the menu and activating the corresponding checkbox). In the properties of the device. check if the settings are correct.

If you cannot connect to a network machine, it is best to contact the remote computer user or network administrator for assistance.

Is the driver installed?

The first time you connect any device to your computer, you need to install drivers. In the case of printers, it is better to install Not only the driver, but also the program for working with the device. The software is almost always supplied on disk with the device and also contains instructions in several languages.

Occasionally, in expensive models, the software is provided on a USB stick. To check if the driver is installed correctly, you need to go to the “Device Manager” of the Windows operating system.

To do this, you should:

  • Left-click on “My Computer” on the desktop or “Computer” in the “Start” menu and call “Properties”;
  • Select “Dispatcher.” in the left menu;
  • Check the list for your device.

Essential hard drive data recovery software? Is here.

The machine must be in the Printers & Scanners category. Its name should correspond exactly or approximately to the name of your device (in case the driver is universal, or the software and hardware part of the day has not changed from the previous model).

For example, you have a Canon Pixma MP 280 model, in the task manager it may appear as Canon Pixma MP 200 or MP 2.

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Does NOT print printer

Print queue busy

If you are sure that the printer is working but not printing, you need to check if the print queue is busy. Most modern devices with fully installed software will display this error on their own. However, this does not always happen.

In this case, you need to check the print queue yourself. This can be done by calling the driver program from the tray (the icon near the clock). However, this method is not always suitable for those who use the device over a network.

The most common print queue problem is encountered by users on large networks when working with a shared printer. In this case, the same task can consist of many parts. For example, if it is very large, the program could divide it itself in order not to overload the internal memory of the device.

In addition, corporate practice shows that very often there are cases when one job did NOT complete completely due to errors (paper ran out or jammed, printer overheated), and another job was sent and another.

Depending on the model, the device may NOT pay attention to unfinished tasks and continue to work until its memory is completely clogged with such fragments. Or do not immediately allow to continue working.

There can be two ways out:

  • Check the print queue and clear it on the computer to which the printer is connected
  • Some devices require physical impact, that is, acknowledgment of errors and deletion of the print queue by buttons directly on it.

What to do if the product does not print after refilling the cartridge

Users who have tried to refill the cartridge themselves, clean it, or soak it in a special solution, often encounter the following problem: the printer stopped printing, what to do now?

The fact is that each device requires an individual approach when it comes to refueling. First of all, you need to find out whether the cartridge is equipped with special protections and chips, read it, and whether it has a page counter or other clever manufacturer’s option.

In addition, they refill the cartridge on their own, it is very important to be careful not to “air” the ink supply system in the case of inkjet printers. And on the laser device. do not get dirty, not scratch the drum or knock down the spring that fixes the gears.

In any case, if after refilling the printer works, but does not print, you need to contact professionals, to the workshop, so as not to spoil it completely. Cartridge are sometimes half the cost of the entire unit, so be very careful when refueling.

Sometimes ink cartridges dry out. Therefore, after refilling, be sure to print a few pages to check. If this does not work, the cartridge requires soaking in a special solution.

printer, does, turn

Most of the problems with the printer arise from software errors, but they are easy to deal with on your own, rather than going to a computer workshop. If errors are NOT eliminated, you should contact a specialist.

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When a cartridge needs to be refilled, it is necessary to carefully study all the information and strictly follow the instructions, and for printers with inkjet printing it is generally better to install a special ink supply system. Thanks to this, most problems can be avoided.

What to do if the printer does not turn on. What to do with Canon, Epson, HP and others

Many people confuse the concept of “the printer is not working” “the printer does not turn on / or does not start.” In the first case, it is said about the lack of reaction of the printer to any commands (printing, scanning. if all-in-one printer, and so on). That is, the machine turned on, but nothing happens when a print job is sent.

When the device does not turn on, it means that the equipment is not working properly. You connected the equipment to the outlet, but no indicators are lit, and when you press the button to turn on the reaction, it is zero. Or the activation occurs, but it is immediately followed by a shutdown. In this case, you need to understand the reason and try to fix the situation yourself, if possible.

Power supply problems

If the printer is plugged into an outlet in a completely different place in the room, then it is likely that this part of the room has become de-energized for some reason. For example, a short circuit or overvoltage, due to which the machine was knocked out in the dashboard. Check if the Appropriate machines are on. In case of disconnected position, return the switch to operating mode.

Many will connect equipment through extension cords. Most extension cords have overvoltage protection. When too many equipment is connected, the thermocouple overheats inside the extension cord and the filter automatically works, we turn off the voltage transmission. If the extension cord works, most often this is indicated by the light indication on the button. But in the absence of a light bulb burning, there are two possible reasons. Either the filter has been triggered and the power is turned off, or the extension cord is NOT plugged into the outlet at all. In the first case, you need to press the small button near the switch, which returns power. In the second, just plug the extension cable into the outlet.

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The extension cord may fail altogether. For example, the cable is damaged, the contacts have come off inside the case. To verify the problem, plug the printer directly into a power outlet. If the device has shown signs of life, the power light comes on or when the button on the case is pressed, then the reason is in the extension cord.

Power supply defective. The network cable is equipped with a built-in power supply unit, which converts the 220V voltage into the lower one required for power supply. Many units also have an indicator that lights up when the cable is connected to the network. The indicator does NOT light. the problem is in the unit. There is only one way out. to take the unit for repair, since for an accurate diagnosis of the problem it is necessary to understand electronics. Unless you are the most expert in this area. Well, or just replace the block with a new one.

In some printers, the unit may be inside the case.

The above are the most commonplace and simple problems that you can easily identify yourself and even solve. There are also more serious malfunctions that relate to the printer itself.

Short circuit

A common prerequisite for a short circuit is the ingress of ink on the contacts of the cartridge (ink tank) of the inkjet printer, carriage and printheads. To diagnose the problem, you need to act consistently. First, remove the cartridge from the carriage. Try to turn on the printing device. It worked. the problem was in the cartridge.

Then look at the cartridge. In case of overflow of ink on the contacts, carefully remove them. Take a tissue and, if there is too much ink, a syringe. Pump out the main part of the paint last, and gently soak the rest and wipe with a lint-free cloth or rag. Reinsert the cartridge and try to turn on the technique.

Clean cartridge contacts

Contacts filled with ink

Dirty carriage contacts

If, after removing the ink bottle, the printer still DOES NOT print, then make a similar diagnosis of the carriage or printheads. Clean all ink from the carriage, especially the contacts. Trying to turn on again.

If this does not help, then carefully examine the carriage or head contacts (depending on the printer) for physical short circuit. Sometimes contacts can change position due to incorrect removal and insertion of cartridges.

Normal state of head contacts

Then remove the print head (not available in all machines). To reach the head, you may need to Unscrew a few bolts. Then try to turn on the printing technique.

All the same, a printer that does not turn on can talk about breakdowns in other units of the device, up to and including the failure of the control board. Then you have to contact the service center.

Power button does not work

The button is a mechanical device that is also prone to breakage. When a button sticks or changes the habitual nature of pressing, you can suspect the reason for it.

In the absence of unusual sensations when pressed and after, you can try to ring the contacts with the device. If voltage is applied, then the button is ok. Otherwise, a replacement must be made. You can purchase and solder yourself. But it is better to entrust the work to specialists.

HP Printer Does Not Turn On

Often the cause of a malfunction in HP laser printers is the formatter card. Let’s disassemble the device to get to the formatter. Disconnect the ribbon.

When connected to a toner cartridge and plugged in, try to print a test page (sailor suit).

In different models, the sailor suit exit technology is different. As one of the options, you can try opening and closing the lid 5 times.

A successful sailor suit indicates a problem with the formatter.

Breakdown diagnostics

The following diagnostic technology is suitable for any printer.

  • It is necessary to disassemble the printer to get to the control board.
  • Disconnect all loops of additional modules, while leaving only the power supply and control unit with a button connected.

Canon example

To finally make sure that the power supply is working properly, temporarily disconnect the connector from the board, make a connection to the mains and measure the voltage. If the measuring device shows nothing, then you need to deal with the unit. Otherwise, the unit works normally. Additionally, you can make sure that the returned values ​​are correct. There is usually a label on the body of the unit with all the characteristics. Compare the Ratings written on the label with the actual values. There should be no big errors.

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  • After disconnecting the modules, Connect the machine to the network and press the button. The printer is working. good, you need to look for the reason in the modules. DOES NOT turn on. the board is to blame. If the printer turns on and off immediately, and this was not the case before, the result may be that the modules necessary for full operation are not connected. Similarly, with errors on the display (if there is a screen, then it is not necessary to turn off during the test).
  • In case of a positive outcome, the next step will be to define the module that blocks the inclusion. Connect the loop of each module one by one. On a certain module, the inclusion will fail, which means that the cause has been found. Thus, it is advisable to check all the remaining modules as there may be more than one problem.
  • Before connecting the next module, be sure to disconnect the power from the mains. It will be useful to discharge the capacitor by pressing the “On” button.

    Useful videos

    HP inkjet printers. The printer does not turn on

    This document is for HP inkjet printers.

    The printer will not turn on and will NOT respond when the power button is pressed. All lights are off and there is no noise or movement.

    Depending on the printer model, the power supply may include a power supply inside the printer (internal), a power supply separate from the printer (external), or a battery if you have a mobile printer. Select the type of supply to find out how to solve the problem. Printer power.

    Internal power supply example:

    External power supply example:

    Rear of the printer

    External power module

    Mobile printer with battery example:

    HP inkjet printers. The printer does not turn on

    This document is for HP inkjet printers.

    The printer will not turn on and will NOT respond when the power button is pressed. All lights are off and there is no noise or movement.

    Depending on the printer model, the power supply may include a power supply inside the printer (internal), a power supply separate from the printer (external), or a battery if you have a mobile printer. Select the type of supply to find out how to solve the problem. Printer power.

    Internal power supply example:

    External power supply example:

    Rear of the printer

    External power module

    Mobile printer with battery example:

    If the printer does not turn on, is the power cable connector faulty? | Small Business

    Defective power cords and connections. Rare but possible reason the printer won’t turn on. Before you suspect a cable failure, make sure there is voltage at the outlet and that there are no conditions that would prevent the printer from turning on. Replacement check can confirm if the problem is with the cord connection.

    Checking the lack of power

    The power button on most printers is a software power switch that connects to the electronics of the printer and does NOT physically connect or disconnect power. Depending on the brand and model of the printer, software may prevent the switch from being turned on if it is held down too long or too quickly, or if any printer doors or access panels are open. To restart the printer, unplug all boot cords for at least 30 seconds and then plug in only the power cord. In larger printers, the physical power switch may be located under a removable panel or next to the power cord.

    Power supply configurations

    Large printers have a single power cord that runs from the outlet to the back of the printer. The AC adapter is built into the printer and the cord can be removable or non-removable. Small printers have external AC adapters or transformer boxes. They can be built into a wall outlet, or there can be a power cord from the wall outlet to the adapter and a thinner cord that connects the adapter to the printer. Different cords and adapters can be permanently connected together or have multiple plugs.

    Printers with built-in AC adapters

    If the printer uses a single cord that cannot be disconnected, the cord cannot be tested. As long as the voltage at the outlet is confirmed and there are no conditions preventing the printer from turning on, professional service is required. If the cord is disconnected, the end of the printer most likely has a regular C13 connector, which is also used by monitors and computers. Use another of THESE cords to determine if the original is defective.

    Printers with external AC adapters. Advanced AC adapter testing

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