Windows 10 can’t see iPhone via USB

No trust in the computer

Your iPhone or iPad can block iTunes access to files and gadget data, i.e. you did not click the “Trust this computer” button when connecting. The problem is solved as follows:

ITunes version

The most common mistake that iTunes does not see an iPhone or iPad on a computer (Windows XP. 10; OS X) is an outdated version of iTunes that is incompatible with the version of iOS on your device.

This problem is solved very quickly and easily, follow these steps:

  • Launch iTunes. It is not necessary to connect an iPhone or iPad to a computer (Windows XP. 10; OS X) at this time, you can do it later, after updating;
  • In the top menu of the program, you need to select the “Help” item, and in this item find the update section and click it;

windows, iphone

  • After the above step, the program will check for updates for your version of iTunes. If updates are found, you will be prompted to install them;
  • Agree to install updates and update the program, then restart your computer (Windows XP. 10; OS X).
  • After all the above steps, reconnect your iPhone or iPad to your personal computer (Windows XP. 10; OS X), to iTunes and check if the problem is resolved. If not, then we move on to the following methods.

    iTunes (computer) can’t see iPhone. Solving the problem on Windows and Mac

    We are often approached by readers with various questions about solving any problems related to mobile devices and software. One of the most popular: “iTunes does not see the iPhone, what should I do?”.

    You can find a working way out of this situation on the Internet, but you have to fight your way through mountains of various information. In this article, we decided to combine all possible solutions and figure out why, after all, “iTunes does not see the iPhone”.

    iTunes is often intimidating for iPhone, iPad and iPod Touch users. The program seems confusing, complex, and extremely awkward. So he also throws out various pearls. Either the music is not synchronized correctly, the applications have disappeared somewhere, or even iTunes cannot detect the iPhone (iPad or iPod Touch).

    You shouldn’t despair (and switch to Android), there will always be solutions to the problem. If iTunes does not see the iPhone, check the functionality:

    • Software. Reinstall iTunes by downloading the latest version from here.
    • Cable. Try using a different cable.
    • Computer. iTunes can’t see iPhone due to Apple Mobile Device crash. Another computer can help fix the problem.
    • USB port. Oftentimes, the USB port is where the problem lies. Try using the connector on the back of the system unit.

    If all the standard methods did not help, then it’s time to take up heavy artillery.

    Why iTunes doesn’t see iPhone

    Have you decided to sync your data and found that iTunes can’t see your iPhone? Do not be upset, as such problems are easily solvable. Sometimes the causes are so simple and easily removable that even a child can cope with them. What if you connected your iPhone to your computer and found out that iTunes can’t see it? We will deal with the reasons in order, from the easiest to the most difficult.

    Why can’t iTunes see my iPhone? Very often the reason for the lack of visibility is the breakage of the cable used to connect to the PC. The conductors in the cable are very thin, they often break, making the connection and synchronization process impossible. It is very easy to check it. you need to try to connect another device through it, for example, another iPhone or another iPad. You can also try using a different cable.

    Many people dream of becoming the proud owner of an Apple iPhone. They are discouraged only by the high cost of such devices. Therefore, there is a huge number of Chinese counterfeits on the market. The Chinese copies are very similar to the originals, repeating them with a high degree of fidelity. They are similar even internally, so it can be very difficult to distinguish an original from a fake. This is often used by sellers who are not clean on their hands, who “sell” cheap smartphones at high to gullible buyers.

    What if iTunes can’t see iPhone? First you need to make sure that you have an original smartphone from Apple in your hands. you can check the originality by the serial number by entering it on the developer’s website. In addition, real Apple iPhone 5s, 6s and all other models require activation and Apple ID for some functions to work. If the smartphone was already on sale in an active state, this should raise suspicions.

    An attentive reader will ask. what does iTunes and the originality of the iPhone have to do with it? The thing is that iTunes only detects original smartphones, which are not identified as removable media. As for the Chinese counterfeits, they behave like ordinary Android devices. when connected to a USB port, the computer sees them as removable disks, allowing you to perform file copying operations using a simple file manager.

    If iTunes does not see the iPhone, and you are using Windows 10 or any other operating system from Microsoft, try restarting the AMDS (Apple Mobile Device Service) service. it is she who is responsible for the correct connection of iOS devices to computers running Windows. To restart the service, go to “Control Panel. Administrative Tools. Services” and find the AMDS (Apple Mobile Device Service) service in the list.

    • We double-click on the name of the service;
    • We stop the service and start it again;
    • Set the startup type to “Automatic”.

    After that, we try to connect the iPhone to the computer and launch the iTunes application.

    If your computer is riddled with errors, try cleaning it up with the simple CCleaner utility. It will also help clean the registry by removing unnecessary keys from it. Remember to restart your computer after cleaning.

    READ  How to Retrieve Calls on iPhone

    Why can’t iTunes see my iPhone? The problem might be with the iTunes app itself. Try to demolish it and reinstall it. to do this, go to “Control Panel. Programs and Features”. Here you need to uninstall iTunes itself, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (both versions). Remove components in that order.

    For a more complete and correct removal of iTunes, you need to delete the iPod, Bonjour and iTunes subfolders in the Program Files folder. We also check that there are no CoreFP, Mobile Device Support and Apple Application Support subfolders in the Common Files / Apple folder. If any of the specified subfolders are present, delete them manually. Did you encounter an error while executing the iPodService.exe process during uninstallation? Uncheck this task through the “Task Manager”.

    FIX: Windows 10 Not Recognizing iPhone/iPad/iPod

    Now that you’ve completely removed iTunes from your computer, you’ll need to reinstall it. To do this, go to the Apple website, go to the iTunes section and click on the small “Download” button. Next, we remove unnecessary checkboxes with mailings, on the large download button. after a few seconds, the download of the distribution kit suitable for the version of the operating system will begin. At the next stage, we are waiting for the correct installation of iTunes and try to reconnect the iPhone.

    Many laptops and computers that have been in operation for 2-3 years have faulty USB ports. When any devices are connected to them, the operating system is restarted, incorrect operation of programs is observed, the connected devices begin to “freak”. It is also possible a complete lack of reaction to connected smartphones and tablets. If iTunes does not see your iPhone, try connecting your smartphone to a different port. this should help.

    In some cases, there are problems with the connectors themselves. They often get clogged, and the contacts in them are oxidized. The lack of a normal connection leads to connection and synchronization problems. The issue is resolved by cleaning the connectors with thin thick cardboard and alcohol (cologne, alcohol-based lotion). Wipe any contacts you can reach, then try connecting your iPhone to your computer again and wait for iTunes to react.

    If iTunes doesn’t see your iPhone, then the problem may not be with your computer, but with your smartphone. Some breakdowns manifest themselves in such a way that the equipment works as correctly as possible, only the connection with the computer stubbornly does not come. What to do? Take your iPhone to the nearest service center for specialist help. They will carry out express diagnostics and quickly determine the cause of the malfunction. The main thing is not to try to repair the iPhone on your own. without special knowledge in your head, this is simply impossible.

    Remember that trying to repair an iPhone on your own can only aggravate the situation, as a result of which much more money will be required for repairs.

    Mechanical damage

    If none of the methods helps, then make sure that the USB cable with which you connect the iPhone or iPad to the computer (Windows XP. 10; OS X) is not damaged. It is very simple to check this: if there is a connection to a computer, the indicator in the upper right corner will be green and there will be a lightning bolt to the right of it. If the indicator is gray and there is no “lightning”, then there is no connection.

    Check the cable for operability by connecting it to the mains.

    Reasons why Windows 10 does not see the iPhone

    Despite the fact that modern gadgets with the iOS operating system are so stuffed with all sorts of functions and can do without connecting to a PC, nevertheless, such a need occasionally arises. And the moment the user connects his iPhone to a Windows 10 computer, he discovers that the device is not recognized and does not appear in File Explorer.

    Why is this problem happening? The reasons for this are as follows:

    • Failure of the trusted connection mechanism (lack of keys for authorization);
    • Damage to the USB cable or socket (both PC and Android and iOS);
    • Viruses;
    • Incorrect PC connection settings.

    And if in Android 4, 5 or 6 versions the reasons are similar and resetting the settings often helps to solve the problem, then the solution to the problem on iOS is distinguishable.

    Solution to the problem

    So what if iTunes can’t see the iphone? The first thing to do to determine the problem is to reboot all of your devices. It often happens that some unknown failure in the device prevents the programs from recognizing correctly and the iphone se cannot be synchronized. So, even such an obvious action as a reboot can be a situation when iTunes cannot read the iphone content. If the reboot did not help, then try the other options below.

    1Check all updates for compliance or update all devices to the latest version. Also, make sure that this version of iTunes is suitable for your computer, and that the software on your computer is compatible with iTunes. If this was the problem, then after the update, everything should be in sync. 2Try using a different USB port or, if possible, using a different laptop if the problem appeared due to a glitch in the Apple Mobile Device. 3Try to disconnect all accessories from your PC / laptop, only the phone should remain connected.

    If the warning “Trust” is displayed, then be sure to press the button “Trust this device”. It is also possible that you have already pressed this button before, but the computer did not remember the device, or you changed the cable and therefore needs your confirmation again. Otherwise, the restoration of “trust” will take some time.

    Updating Drivers

    A driver problem is a common problem. To solve it, you can try to update the problematic software components.

    Expand USB Controllers and find Apple Mobile Device USB Driver. If it is not displayed, then open “View”. “Show hidden devices”.

    Call the context menu on the required element and click on “Update drivers”.

    Select “Search for drivers on this computer”.

    C: \ Program Files \ Common Files \ Apple \ Mobile Device Support \ Drivers

    and highlight usbaapl64.
    For 32-bit:

    C: \ Program Files (x86) \ Common Files \ Apple \ Mobile Device Support \ Drivers

    and highlight the usbaapl object.

  • Now click “Open” and start the update.
  • After the update, restart your computer.
  • Fixing iPhone Display Issue on Windows 10

    Always use the original USB cable. If it is damaged, it must be replaced. It is more difficult with the nest, because in this case, professional repair will most likely be required. The rest of the problems are solved programmatically.

    Reinstall iTunes

    At times, iTunes is where the device display problem lies. To fix this, you need to reinstall the program.

      First, uninstall iTunes completely from your computer. This can be done manually or using special utilities.

  • After restarting the device, download and install the new version of the application.
  • Check if it works.
  • Also on our site you will find a separate article dedicated to the reasons why iTunes may not see the iPhone, and their solution.

    READ  How to create a hidden album on iPhone

    Windows 10 does not see iPhone: solution to the problem

    Some iPhone owners may face the problem of connecting their device to a computer on Windows 10. This often happens due to a failure of the trusted connection mechanism, physical malfunction of the USB cable or socket, or incorrect connection settings. Malicious software can also be the cause.

    Cleaning up the system directory

    Oftentimes, due to a failure in the connection mechanism, Windows 10 does not see the iPhone. This can be fixed by removing certain certificates.

    • Open “Explorer” by clicking on the corresponding icon on the “Taskbar”, or click on the “Start” icon with the right mouse button. Find the required OS section in the menu.
  • Open the “View” tab, which is located at the very top of the window.
  • Under Show or Hide, check Hidden Items.
  • C: \ ProgramData \ Apple \ Lockdown

  • Delete all contents of the directory.
  • Reboot your computer.
  • other methods

    • Make sure trust is established between iPhone and computer. The first time you connect, both devices will be prompted for permission to access data.
    • Try restarting both devices. Perhaps a small problem was preventing the connection.
    • Disconnect any unnecessary devices connected to the computer. In some cases, they can prevent the iPhone from displaying correctly.
    • Update iTunes to the most recent version. The device can also be updated.

    It is also worth checking the system for malware. This can be done using special utilities.

    These are the methods you can use to fix the iPhone display problem in Windows 10. Basically, the solution is quite simple but effective.

    Fixing iPhone Display Issue on Windows 10

    Always use the original USB cable. If it is damaged, it must be replaced. It is more difficult with the nest, because in this case, professional repair will most likely be required. The rest of the problems are solved programmatically.

    Updating Drivers

    A driver problem is a common problem. To solve it, you can try to update the problematic software components.

    • Call the context menu on the “Start” icon and open “Device Manager”.

    Expand USB Controllers and find Apple Mobile Device USB Driver. If it is not displayed, then open “View”. “Show hidden devices”.

    Call the context menu on the required element and click on “Update drivers”.

    Select “Search for drivers on this computer”.

    C: Program FilesCommon FilesAppleMobile Device SupportDrivers

    and highlight usbaapl64.
    For 32-bit:

    C: Program Files (x86) Common FilesAppleMobile Device SupportDrivers

  • Now click “Open” and start the update.
  • After the update, restart your computer.
  • Fixing iPhone Display Issue on Windows 10

    Always use the original USB cable. If it is damaged, it must be replaced. It is more difficult with the nest, because in this case, professional repair will most likely be required. The rest of the problems are solved programmatically.

    Windows 10 can’t see iphone via USB

    Some iPhone owners may face the problem of connecting their device to a computer on Windows 10. This often happens due to a failure of the trusted connection mechanism, physical malfunction of the USB cable or socket, or incorrect connection settings. Malicious software can also be the cause.

    other methods

    • Make sure trust is established between iPhone and computer. The first time you connect, both devices will be prompted for permission to access data.
    • Try restarting both devices. Perhaps a small problem was preventing the connection.
    • Disconnect any unnecessary devices connected to the computer. In some cases, they can prevent the iPhone from displaying correctly.
    • Update iTunes to the most recent version. The device can also be updated.

    It is also worth checking the system for malware. This can be done using special utilities.

    These are the methods you can use to fix the iPhone display problem in Windows 10. Basically, the solution is quite simple but effective.

    Some iPhone owners may face the problem of connecting the device to a computer on Windows 10. This is often due to a failure of the communication mechanism, physical failure of the USB cable or socket, or improper connection establishment. Malicious software can also be the cause.

    • Windows 10 can’t see iPhone. Solutions to the problem
    • Cleaning up the system directory
    • Reinstall iTunes
    • Updating Drivers
    • other methods
  • Questions and answers
  • other methods

    • Make sure there is trust between iPhone and computer. The first time you connect, both devices will be prompted for permission to access data.
    • Try restarting both devices. There may have been a small problem preventing the connection.
    • Disconnect any unnecessary devices connected to the computer. In some cases, they can prevent the iPhone from displaying correctly.
    • Update iTunes to the most recent version. The device can also be updated.

    It is also worth checking the system for malware. This can be done using special utilities.

    These are the methods you can use to fix the iPhone display problem in Windows 10. Basically, the solution is quite simple but effective.

    Some iPhone owners may face the problem of connecting their device to a computer on Windows 10. This often happens due to a failure of the trusted connection mechanism, physical malfunction of the USB cable or socket, or incorrect connection settings. Malicious software can also be the cause.

    Updating Drivers

    Driver problem is quite common.

    • Call the context menu on the “Start” icon and open the “Device Manager”.
    • Open “USB Controllers” and find “USB Driver for Apple Mobile Device”. If it is not displayed, then open the menu “View”. “Show hidden devices”.
    • Find the required item in the context menu and click “Update drivers.”.
    • Select “Search for drivers on this computer”.
    • Then click the “Select driver from.”.
    • Now click the Have Disk button.
    • By clicking the “Browse” button. follow the path
    • For 64-bit Windows: “C: Program FilesCommon FilesAppleMobile Device SupportDrivers and select usbaapl64”.
    • For 32-bit: “C: Program Files (x86) Common Files AppleMobile Device SupportDrivers and select the usbaap object” l.
  • Click on the “Open” button and start the update.
  • After the update, restart your computer.
  • What to do if Windows 10 doesn’t see iPhone in File Explorer

    We connect our iPhone to the computer to copy photos, videos or documents, but we cannot access its folders and files. Why the computer does not see the connected device.

    In our instructions, you will learn how you can quickly restore access to your Apple smartphone. See how you can fix the error that prevents your smartphone from connecting to your computer via a USB cable in a simple and effective way.

    iTunes version 12.6 won’t launch after Windows 10 is updated to Creative Update

    You can see the same message on your system if you run the following command in the command line: winver I had iTunes up-to-date version 12.6.0.100 installed, and after updating Windows to Creative Update, it stopped working. After launch, iTunes is loaded into memory and is present in processes, but visually no window opens.

    At the moment, only one way has been found to make iTunes work correctly again in such conditions.

    First, if iTunes is already running, remove all copies of it by running the command: taskkill / f / im iTunes.exe After that, go to the folder where the iTunes executable file is located, in my case it is: C: \ Program Files \ iTunes Right click to open the properties of the iTunes.exe file, go to the Compatibility tab, at the bottom, activate the Run this program as administrator option.

    READ  How to Factory Reset iPhone

    ITunes won’t launch on Windows 10

    Reinstalling iTunes. Method Two

    Now let’s pay attention to the iTunes program. Most often, it causes problems with the connection of the iPhone with the computer and the Windows operating system. What to do when iTunes can’t see iPhone.

    First, you need to completely uninstall iTunes on your computer. After correct removal, be sure to restart the PC. Then we download the latest version of the program and install it on the computer. After installation, we again try to connect our iPhone to the PC via a cable. If the connection is correct, then Windows 10 should see the connected phone.

    If after that the PC does not see the mobile device, try another alternative method. uninstall or update the Apple Mobile Device USB Driver, as in the first method. But this procedure needs to be done after completely removing iTunes from your computer. After restarting the PC, we do not install the program, but we are trying to restore the drivers. Often, this is the solution that helps get rid of connection problems.

    Updating iPhone Driver on Windows 10. Method One

    Let’s start with the easiest method to restore the connection of a smartphone to a PC via a USB cable. To do this, open the Device Manager (through the Control Panel or right-click on the Start menu and select the appropriate item) and find the controllers responsible for the USB connection. Open the driver called “Apple Mobile Device USB Driver” and then remove it.

    After uninstalling the driver, disconnect the iPhone from the computer, restart the PC, and then reconnect the smartphone. After a while, Windows 10 will detect the phone automatically and download a driver to support it. In most cases, this procedure quickly fixes the error and facilitates the correct connection of the Apple smartphone with Windows 10. However, if Windows still does not see the iphone in File Explorer, proceed to the next method.

    Why the smartphone is not displayed in Windows Explorer

    As it turns out, iPhone and Windows 10 are not the best combination in terms of seamless connectivity. It is not entirely clear why Windows 10 does not see the iphone. it may not be able to connect due to errors in Apple smartphones or problems with the Microsoft operating system with file synchronization. Or maybe there is a problem on both sides. But now we will not find out whose errors prevent the successful connection of devices.

    Let’s consider what to do if we need quick access to manually copy photos, videos and other documents, but the computer cannot see the iPhone or iPad due to connection problems. Fortunately, there are methods by which you can solve this problem.

    By default, the iPhone should be automatically detected by Windows when connected via a USB cable. The system should offer us ways to access the files. by opening a folder, importing photos using the appropriate application, or launching iTunes. But it often happens that none of the above actions are called. What to do if the computer does not see the mobile device?

    iTunes does not see iPhone in Microsoft Windows 10

    After updating the operating system or when upgrading to a new version, errors may occur when interacting with devices. Many Windows users have noticed that after upgrading to version 10, iTunes does not see the iPhone. Is it possible to correct the situation on your own and what exactly to do in such a situation?

    Why Windows 10 can’t see iPhone via USB?

    Earlier, we wrote about why the Windows 10 operating system does not see an Android phone connected via USB. This time, we propose to consider the situation where Windows 10 does not see the iPhone. In this topic, we will consider the causes of such a problem and how to solve it.

    Despite the fact that modern gadgets with the iOS operating system are so stuffed with all sorts of functions and can do without connecting to a PC, nevertheless, such a need occasionally arises. And the moment the user connects his iPhone to a Windows 10 computer, he discovers that the device is not recognized and does not appear in File Explorer.

    Why is this problem happening? The reasons for this are as follows:

    • Failure of the trusted connection mechanism (lack of keys for authorization);
    • Damage to the USB cable or socket (both PC and Android and iOS);
    • Viruses;
    • Incorrect PC connection settings.

    And if in Android 4, 5 or 6 versions the reasons are similar and resetting the settings often helps to solve the problem, then the solution to the problem on iOS is distinguishable.

    If Windows 10 does not see your phone via USB, it is worth trying to clear the contents of the special Lockdown system directory. To do this, you need to do the following:

    • Disconnecting the iOS device from the computer.
    • Press [cmd] [shift] [G] or select the “Go to folder” item in the “Go” menu of the OS X menu bar.
    • After deleting, you need to connect the iPhone and accept the confirmation of trust in the device. After performing these manipulations, the system will see the connected gadget.

    However, if the above method did not solve the problem and Windows 10 still does not see the iPhone, it is worth making adjustments to the system settings. To do this, you need to enable the display of hidden files and folders. Next, go to drive C \ ProgramData \ Apple \ Lockdown. We also delete certificates in this folder.

    Alternatively, you can run driver updates as well. To do this, go to the “Device Manager”, expand the branch of mobile devices and right-click on the Apple device. Choose “Update Driver”.

    Next, select “Search on this computer” and “Select a driver from the list of already installed ones.” A new window will appear. Here we click on the “Install from disk” button.

    In the “Install from disk” dialog box, click on the “Browse” button and go to C: \ Program Files \ Common Files \ Apple \ Mobile Device Support \ Drivers.

    Select the file “usbaapl” (in 64-bit editions of Windows “usbaapl64”) and click “Open”. We start updating the drivers.

    IMPORTANT! If there is no folder at the specified path, or the required file is missing, we look for it in the C: \ Program Files (x86) \ Common Files \ Apple \ Mobile Device Support \ Drivers directory.

    If updating the drivers did not solve the problem, you should reset the gadget settings to the factory settings.

    NNCXV.INFO 2021