Windows 10 cannot see Canon printer

Adding a printer

You can do otherwise and try adding the printer yourself. Usually, the system automatically downloads the necessary components for the device from the official website.

    Open the Start Menu and select Settings.

Windows, Canon, printer

In the first section, click on “Add a printer or scanner”.

  • Perhaps the system will find the device itself. If this did not happen, click on the item “Required printer”.
  • Check “Select a shared printer by name” or your preferred option.
  • Enter a name for the device and click “Next”.

    If after these manipulations the printer still does not connect, try installing the drivers manually. Just go to the manufacturer’s website and find drivers for your printer model in the appropriate section. Download and install them.

    Links to support pages of major printer companies:

    If the listed options did not help to fix the problem with displaying the printer in Windows 10, you should contact a specialist. The device may be physically damaged, inoperable or not at all supported by this operating system.

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    Programmatic method of restoring printers

    In principle, you can also use specially created programs that allow you to identify and eliminate problems.

    For example. Quite an effective tool can be called the Print And Scan Doctor application, which was released specifically for HP devices. For other printers, it will also not be difficult to find similar utilities on the websites of manufacturers of this type of equipment.

    If utilities of this type are not provided for downloading, it may very well be that on the website of the printer or computer manufacturer (most often this applies to laptops) you can find an online system scan section to identify possible problems. Of course, we are not talking about correcting them. but it will be possible to identify the root cause of failures with a fairly high degree of probability.

    First and Easiest Troubleshooter

    So, we assume that Windows 10 does not see the HP printer, although up to a certain point it worked quite well. The first step is to check the connection to the computer, turn off and then turn on the device, or even just restart the computer to which it is connected.

    It is quite possible that this will work. In at least some cases, printing resumes. This applies to both local and network printers.

    However, if printing did not start, in the settings for specifying the location of the network device, you do not need to select it from the list, but write the address and name manually.

    Can’t see computers on the Windows 10 network

    Problems with installing and using devices for printing in different operating systems are solved in different ways. If the computer does not see the Windows 10 printer, there may be several reasons for this. There are official and additional ways to solve the problem, one of them will definitely help in each specific case.

    Installing and updating device drivers

    Finally, we come to the most important issue related to the fact that the driver is not installed for the printer. You can check its status in the “Device Manager”.

    At least if the printer is marked as an unrecognized device, you can simply try to update the appropriate software for it.

    In some cases, the search for a non-standard driver by DEV and VEN identifiers helps. Windows 10 does not see the printer just because there is no such driver in its own database. When reinstalling after downloading the driver, use the indication of the location where the installation file is saved or, if possible, install it yourself from the EXE distribution or the INF information file (for an EXE object, using the PCM, run as administrator is selected, and for an INF file, the line “ Install “).

    But there may be a completely non-standard situation when Windows 10 does not see the printer via USB. It is possible that everything is in order with the device itself and its drivers, but there are no USB controller drivers (it may be that the port itself is damaged). Try either reconnecting the printer to a different connector (it may require USB 3.0 instead of 2.0), or reinstalling the USB controller drivers. Finally, just check the USB cable or plug in the device via another standard connector.

    But as for updating drivers, it is better to do it not using your own system tools, but to use specialized automatic update utilities. Programs like Driver Booster, Slim Drivers and the like have proven themselves quite well. Search and download will be carried out exclusively on the official resources of equipment manufacturers, and software of this type will be installed for absolutely all hardware and virtual devices present in the computer system, and not only for printers (although you can mark only the printing device, update the software for it, and after reboot see how it will function).

    Features of problem solving

    For some equipment models, the troubleshooting methods described above are not enough. For example, when the MF4410 Windows 10 does not see the printer, you have to figure it out in more detail. On older computers and older versions of the OS (Windows XP), this Canon hardware works without problems, but new laptops do not always work well with it. Sometimes the problem is solved when you connect it to the USB 2.0 connector and try different types of cable.

    When a printer from a particular company does not connect to Windows 10, you should contact its technical support. If the problem occurs on specific machines with a specific operating system, it is most often the manufacturer’s fault. There are often cases when the printer is not visible on the Windows 10 network due to antiviruses or firewalls that restrict access to the network. In this case, try to temporarily disable it.

    We hope that we have helped with the solution to the problem of connecting the printer. We hope this information was helpful.

    Surely, most users of modern Windows-based computer systems have faced situations when they urgently need to print an important document, and the same tenth modification suddenly reports that Windows 10 does not see the printer. And what should be done in this case? There may be several options. But first, you need to find out the reasons due to which Windows 10 does not see a USB printer or another connected device. Further, all possible problems will be considered and the most effective methods for their elimination will be proposed.

    Adding a device for printing

    The next method also uses standard operating system tools. To use, you must have an Internet connection. If Windows 10 does not see your HP or other brands printer, follow these steps:

    • Open the “Control Panel”. in the Run (WinR) window enter the command control
    • To add a device, click the “Add Printer” or “Add Device” button
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    After that, it will take some time, it is possible that the operating system will be able to find the appropriate device, download and install the required driver.

    If the search was unsuccessful and the laptop does not see the Windows 10 printer (when using laptops, the problem is more common compared to stationary computers), you need to click on the button where it says that the required device is not in the list.

    A list with further possibilities for solving the problem will be displayed, including a special search for old types of equipment, adding by name, adding by address in the network, searching with manually set parameters.

    Windows Scanner

    This tool is a visual update to an older version of Fax and Scan. It provides most of the same functionality, depending on your printer, but does not include fax and email components.

    You can also access the new Scanner app. from the Start menu.

    With the application open, your scanner should appear in the list on the left. You will also see a File Type option along with a link. Click on this link to view the full menu of the Scanner application.

    With Color Mode, you can scan documents in full color, grayscale, or black and white. Meanwhile, the “Resolution (DPI)” setting allows you to switch to different DPI.

    The File Type setting provides four options: JPEG, PNG, TIFF, and Bitmap. JPEG and TIFF formats usually offer high quality results, although TIFF files also support transparent backgrounds. PNG files are ideal for publishing on the web, while BMP files are raw, uncompressed images.

    Finally, you will see the Destination Folder option. By default, it is set to “Scans” and places the scanned documents in the “Scans” folder located in the “Pictures” folder. The right way:

    Click on the “Scans” link and “Explorer” will appear. Here you can create a new folder or select the current location and click the “Select folder” button.

    When you are ready to scan, insert your document into the feeder or lift the scanner lid. For the latter, place the document face down on the glass and close the lid.

    You can click Preview to test the scan and make adjustments if necessary before exiting with the Scan button.

    Is your scanner compatible with Windows 10

    Before moving on, we need to make a couple of points. First, your scanner manufacturer may provide drivers for Windows 10, but the device itself may not support the platform.

    For example, Canon PIXMA MG3520 universal printer with built-in scanner. The “recommended” drivers date from July 2015, although Canon released the new package six months later. It’s still a 3 year old software.

    However, the scanner portion of this AIO printer will not show up in the native Windows tools, but will work correctly. actually using a wireless connection. via Canon software.

    If you run into problems like this, you may have an older printer or scanner that is not fully compatible with Windows 10. The device may also require a direct USB connection if used outside of the manufacturer’s third-party tools. For AIO printers, you may need to configure its network settings so that your Windows 10 computer recognizes the scanner component in addition to the general printer unit.

    Windows 10 does not see the Canon scanner

    If you bought a new scanner and connected it to Windows 10, then after installing the latest drivers, there will be no problems using the device. However, if you have an old scanner and Windows 10 does not see it when connected to a PC, you can configure it in the following ways.

    Read on SoftikBox: What to do if the printer doesn’t work in Windows 10?

    If your scanner is more than 3 years old and the installation software disc does not fit the bitness and version of the operating system, you should go to the website of the official manufacturer of the device and download new drivers. We have prepared for you a list of sites where you can download the necessary software:

    • Canon;
    • HP;
    • Samsung;
    • Dell;
    • Xerox;
    • Epson;
    • Brother;
    • OKI;
    • Kyocera.

    We download the drivers, connect the scanner to the PC and start installing the drivers. We reboot the PC and check the device for operability. If this method did not work and the scanner does not work on Windows 10, then you should try the following methods.

    If the connected scanner is not detected on a Windows 10 computer, try the following solution to the problem:

    • We go to the Explorer. Find the scanner and right-click on the model name. From the list, select “Troubleshooting”.
    • The tool will start. We follow the tips of the utility. The printer or scanner must be connected at this time.

    If the utility did not help to solve the problem and Windows 10 does not see the scanner, it is worth checking its installation. To do this, follow the instructions below.

    • In the menu on the left, select “Printers and Scanners”. Click on the cross “Add a printer or scanner”.
    • We are waiting for the system to find and install the PC to the printer itself and begin to see it.

    Read on SoftikBox: What to do if sound disappears on your computer after installing Windows 10?

    If you figured out the problem of how to connect the device, but it is impossible to scan the document due to a conflict between the standard Scanner application from Microsoft and the native program from the manufacturer of the device itself, then follow the following instructions:

    • Click “Start”, “Control Panel”, “Programs and Features”, in the menu on the left, select “Turn Windows features on or off”.
    • We find the branch “Document Printing Services”. Here you need to uncheck “Scan and Fax Service”, “Windows Fax and Scan”.
    • Restart the PC for the changes to take effect.

    Now the scanner can be used without compatibility problems between the two programs.

    For information on how to connect a scanner to Windows 10, see

    If your HP, Canon, Epson or any other scanner does not work on Windows 10, this post will show you how to troubleshoot and troubleshoot scanner errors. In such cases, a message box, Problem with the connection to the scanner, may appear. Upgrading to Windows 10 can also cause many devices to stop working, including the scanner. You shouldn’t be worried because you are not the only one currently in this situation. The important thing is that there are ways to fix the problem and get the scanner back up and running.

    If you have problems with your scanner, in particular, there is a way to remedy the situation.

    If your Epson Scanner is not working, click the Start button. find the Epson folder. open the folder and select Epson Scan Settings. From here click on Network. then click Add and see how it looks for the IP address.

    Now you need to double click on the IP address that appears, select Change. rename it and finally click OK.

    1] Check compatibility mode

    The first course of action is to make sure your scanner is not set to Compatibility Mode. In this case, it can be a big problem, so follow the instructions below to determine if Compatibility Mode is associated with your scanner.

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    Right click on the icon for your scanner and select Properties from the menu list. Click on the tab labeled Compatibility. and then look for the option that says Run this program in compatibility mode for. You need to uncheck it, then click OK. to activate.

    You will need to check the status of some required Windows services. Launch the Run dialog box by clicking Windows Key R. then type services.msc in the box and click OK. ,

    The next step is to find the Windows Image Acquisition (WIA) service, right-click it and select Properties. From here, it is important to ensure that Startup Type is set to Automatic. and Service Status is set to Running. ,

    Finally, click the Apply button. then go and check if your scanner is working.

    While there, you also need to make sure the DCOM Server Process Launcher. Shell hardware detection. Remote Procedure Call and RPC Endpoint Mapper Services are also started and set to automatic mode.

    3] Run Hardware Troubleshooter

    Run the hardware and devices troubleshooter and see if that helps you. To run it, in the Start Search box, type the following and press Enter:

    4] Update the drivers for your scanner

    At times, Windows 10 is known for removing third-party drivers using their generic drivers after upgrading from a previous operating system. This is most likely the reason why your scanner is no longer working.

    To manually update your scanner driver, you need to visit your scanner brand’s official website and look for the driver downloads section. There you should find drivers for your specific brand of scanner, a task that should be fairly easy to complete.

    TIP: Suggestions for troubleshooting scanner problems, troubleshooting tips and solutions.

    There are several free driver updater programs on the Internet today that are designed to automatically update your drivers. You can check them too.

    See this post if your printer doesn’t work on Windows 10.

    An excellent way to preserve confidential written documents, contracts, and wills is to store them digitally. This guide shows you how to scan a document in Windows 10 without installing third-party tools.

    Typically, you can scan a document using the software provided by the manufacturers. Printers and scanners usually come with an optical disc containing the necessary drivers and tools. Manufacturers also provide their drivers and tools online if your PC does not have an optical drive.

    This guide uses two native Windows tools: Windows Scanner and Fax and Scan.

    Of course, the default is always your manufacturer’s software customized for your particular scanner. However, if you do not want third-party tools installed on your computer, you should use two Microsoft solutions.

    Fax and Scan

    This program first appeared in Windows Vista. Unlike the newer Microsoft scanning application, this version has additional options, such as a built-in tool to send scans by email, so you do not need to search for the file through the Mail application, browser or third-party email client.

    You can find the Fax and Scan program located in the Start folder.

    Once the application is open, click New Scan on the toolbar.

    In the New Scan pop-up window, make sure the program is set to the default scanner. If not, click the “Change” button.

    Then select a scan profile. As an option, click the Add Profile selection in the list to create a custom profile for reuse.

    Select the source of your scanner. There can be only one “Tablet” option. If you have an AIO printer that has a feeder, you can see two additional options: “Feeder (scan from one side)” and “Feeder (scan from both sides)”.

    If your printer or scanner supports a feeder and you selected this option, you will see a setting for the target paper size. Click on a setting and a long list of sizes will appear.

    Then choose your color format (Color, Grayscale, or Black & White) and then the file type (BMP, JPG, PNG, or TIF) and resolution.

    The default resolution is set to 200, but you can manually increase or decrease the number of dots at which the printer fits each inch. Generally, the higher the number, the better the resolution. However, if you are scanning a low-quality document, increasing the resolution will not help.

    Finally, adjust brightness and contrast accordingly.

    When you’re done, click the View button to see the results. If the prescan looks great, click the Scan button. If not, change the settings and click the View button again for another test. Click the “Scan” button when you are satisfied with the settings.

    Sources used:

    Windows 10 support information from printer manufacturers

    Below I have collected information about what popular manufacturers of printers and MFPs write about the operation of their devices in Windows 10.

    • HP (Hewlett-Packard). The company promises that most of its printers will work. Those that worked on Windows 7 and 8.1 will not require a driver update. In case of problems, you can download the driver for Windows 10 from the official website. Additionally, the HP website has instructions for solving problems with printers from this manufacturer in new operating systems:
    • Epson. Promise to Support Printers and MFPs in Windows The necessary drivers for the new system can be downloaded from the dedicated page
    • Canon. according to the manufacturer, most printers will support the new OS. Drivers can be downloaded from the official website by selecting the required printer model.
    • Panasonic. promises to release drivers for Windows 10 in the near future.
    • Xerox. write about the absence of problems with the operation of their printing devices in the new OS.

    Use the free utility Print-Spooler-Repair-Tool, it helped me out many times when the printer did not work in Windows 10

    To eradicate all problems that interfere with normal printing in your Windows 10, run the Print-Spooler-Repair-Tool as administrator and click the “Repair” button, you will get the result, in a minute, in the overwhelming majority of cases, your printer starts working in a dozen of cases, like brand new.

    In addition, I also advise you to clear your spooler, with this script, so that there are no stuck tasks.

    If none of the above helped, I recommend using Google search (and I recommend this particular search for this purpose) for a query consisting of the name of the brand and model of your printer and “Windows 10”. It is very likely that your problem has already been discussed in some forums and a solution has been found. Do not be afraid to look at English-language sites: they come across the solution more often, and even automatic translation in the browser allows you to understand what is at stake.

    Windows 10 Can’t See Printer: Checking Device Status

    But there are even worse situations. Let’s say Windows 10 can’t see a Canon printer. Why? Yes, only because the device itself gives an error.

    Use the “Device Manager”, update the list with the indication of the display of hidden devices, and then, if the printer appears in the list (even with an indication of a driver error), check its status in the “Control Panel” so that it is used by default, and in the status paused print options have not been set or offline options have been activated.

    First and Easiest Troubleshooter

    So, we assume that Windows 10 does not see the HP printer, although up to a certain point it worked quite well. The first step is to check the connection to the computer, turn off and then turn on the device, or even just restart the computer to which it is connected.

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    It is quite possible that this will work. In at least some cases, printing resumes. This applies to both local and network printers.

    However, if printing did not start, in the settings for specifying the location of the network device, you do not need to select it from the list, but write the address and name manually.

    Solving the problem with the relevant services

    If after the steps taken, Windows 10 does not see the printer. it is advisable to use the section of programs and components, where in the components you should check whether the print service is currently active.

    If everything is in order with her, you need to go directly to the services section.

    It is called through the “Run” console by entering the command to execute services. msc.

    In the editor, you just need to find the corresponding service, open its parameters (properties), click the start button, in the start type, set the value corresponding to automatic or manual start.

    Disable SNMP

    In some cases, when the printer is connected via WI-FI or LAN network, SNMP network traffic from the printer may not pass from your computer, which is why it may be unavailable. The solution is to disable SNMP check.

    How to install drivers manually.

    If after installing Windows 10 the printer does not work and the above options did not help to solve this problem, then you should do everything manually. You need to download and install the printer drivers yourself. To do this, go to the drivers section or the device manufacturer’s website and select a driver for your model. It needs to be downloaded for Windows 10.

    After identifying problems with Windows 10, users have already published printer drivers from many manufacturers, and therefore it will not be difficult to find them on the Internet.

    If you could not find a suitable driver for Windows 10, then download it for Windows 7 or 8.

    It is better to uninstall the old one before installing the new driver, otherwise some errors may occur. To do this, go to “Options”, then “Devices”. Remove the printer by right-clicking and selecting “Remove device”.

    Check for problems.

    First, you can use the built-in program to diagnose problems. It is installed automatically, along with the installation of Windows 10.

    To enter the troubleshooting module, you need to do the following:

    • Go to the “Start” menu;
    • Click on “Control Panel”;
    • Select large icons in the category;
    • Click on the item “Troubleshooting”;
    • Then select “Hardware and Sound”;

    Checking the print service

    The Windows operating system has a standard service on which the operability of all connected printing equipment depends. If it is disabled for some reason, the new printer will not appear in the list and it will not be possible to proceed to interact with it, so the service needs to be checked by following these steps:

      Open “Start” and search for the “Services” application.

    From the list, you need the Print Manager service. After that, double click on this line to open the properties menu.

    Make sure this service starts automatically and is now in the Running state. If it is not, change the settings, apply them and send the computer to restart.

    There should be no difficulties in changing the state of the service, however, if after restarting the PC it is again in a disabled state, first make sure that the actions are performed on behalf of the administrator, and when this did not bring the desired result, run a scan for presence of viruses.

    Checking the connection

    Before proceeding to more complex methods of fixing the error with the detection of a Canon printer, you should check the connection, because you might not have properly organized it or did not notice that the USB cable is broken. Examine it carefully for physical damage and try using a different free USB port on your computer or laptop. When it comes to PCs, choose a port on the motherboard over the front of the case. For those who are first faced with connecting printing equipment and setting it up in the operating system, we suggest that you familiarize yourself with the detailed thematic instruction at the link below.

    Connection problems may be caused by a missing or incorrectly selected Canon printer driver. In such a situation, the computer will determine that some device was connected via USB, but will not be able to find out its type and, accordingly, allow it to interact with it. If you haven’t installed the software yet, or are worried that you might have done it incorrectly, please skip to another instruction.

    Manually adding a printer to the device list

    There are situations where the printer simply is not automatically added to the device list. The user has to manually add it, and the easiest way is to start scanning through the corresponding menu in the “Settings” application, but if this does not help, you should refer to the alternative options, about which in more detail

    Using the stock troubleshooter

    The built-in Windows troubleshooter is designed to provide basic error scanning and automated resolution. Before trying more time-consuming solutions to the problem and to save your time by not manually performing those checks that could have been started in automatic mode, you can resort to this tool.

      Open “Start” and go to the “Settings” menu.

    Go to the troubleshooter.

    Select the “Printer” category by clicking on this label.

    A “Run the troubleshooter” button will appear and click.

    A table will appear where you need to specify the incorrectly working device, but in our case, you should select the option “The printer is not in the list”.

    Next, the second stage of the scan will begin, affecting other areas of the operating system, and upon completion you will see the result if the problem was resolved.

    Checking Print Components

    This option will primarily be relevant for users who, when trying to connect a printer, the notification “The local printing subsystem is not running” appears on the screen, but it can help everyone else too.

      Open “Start” to go from there to the “Options” menu.

    Scroll down to the Related Options section in the first Apps and Features category. There click on the clickable label “Programs and Features”.

    A separate software control window will start, where through the left panel switch to “Turn Windows features on or off”.

    Wait for the list of components to load and make sure Print and Document Services is enabled.

    Additionally, open this directory and activate all the items present there.

    Restart your computer and only then try to reconnect the device. If none of the methods helped, try connecting the Canon printer to another computer / laptop to make sure it works, or contact a service center where specialists will help resolve the problem.

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