How to fix?
Everything is solved, as a rule, by simply disabling an unnecessary utility.
- Open the Control Panel (“Options” in Win 10).
- We find the item “Programs and Features”, then “Enabling or disabling Windows components”.
- We reach the column “Faxes and Scanning” and uncheck this item.
- Restart your computer.
These steps usually solve the problem with the i-SENSYS MF4410 and other Canon printers (MFPs) that use Toolbox. And also the Vuescan program helps, which will check how the scanner works and suggest its own solutions.
Canon MFP MF3228 does not scan Windows 10 x64
Section: Hardware Written: 11/9/2016 Author: Antonio Threads viewed: 4,685 times
Faced a problem when scanning to Canon MF3228 MFP on Windows 10 x64. does not scan!
The problem lies in the Toolbox utility of the Canon MFP MF3228. There are drivers, they work, but there is no utility. it does not see the scanner!
At the same time, the printer prints normally on both 32-bit and 64-bit Windows.
People are trying to apply some kind of overseas patches, try ToolBox from other models, other OS versions.
We install drivers for our operating system and make a shortcut to the scanning utility.
In the shortcut we write wiaacmgr. launch the shortcut.
Perhaps you need to forcefully specify the scanner, where the Change button is.
If the scanning utility does not start, but instead there is a window with a computer and a scanner.
That is, there is a way out! Windows Image Download Service (WIA) needs to be terminated.
You can complete it from the Task Manager, or through a special script.
Once the WIA service has finished, the scanner scans without problems until the next reboot or shutdown of the computer. When again “the window with the computer freezes”, you need to terminate the WIA Service again.
Of course, the solution with the end of the service is a crutch, but it works and you can continue to use the old Canon MF3228.
Phrases: Canon MF3228 Windows 10 freezes when scanning
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Why does not it work?
Why won’t the Canon MF4410 scan paper? This is not due to the device itself, but to the software installed on the computer. Faced with this rebellion of MFPs are mainly users who use the printer in conjunction with Windows 10. On older systems, everything works fine. It’s all to blame for the standard utility from Microsoft, designed just for scanning. Here are just Canon, i-SENSYS MF4410 including, use their software. Toolbox. As is usually the case with applications that perform the same function, the Toolbox and the Scan Utility conflict, resulting in the printer not working.
Third party problems
Sometimes the MFP doesn’t work on Windows 10 PCs for other reasons. Among them are drivers. A user purchasing an MFP, in our case Canon MF4410, does not install the necessary software. In theory, on modern systems it boots on its own, but in reality this does not always happen. If this is the case, download the necessary drivers and patches yourself. This can be done through the official Canon website.
- We go to the website Canon.ru, find the download section there.
- Choosing your operating system (Windows 10) and its bitness.
- Download the necessary files.
Select your OS version and click Download
Without a driver, a printer, and even more so a device that also combines a scanner, will not function at all. Therefore, if for some reason the drivers were not installed automatically, this must be done. Patches for Windows 10 fix various issues related to conflicts in native software for Canon devices.
Now you know which Windows 10 system programs can prevent the Canon i-SENSYS MF4410 MFP from scanning documents. It will not be difficult to solve this problem, like others, if you know what is its cause.
Driver for Canon i-SENSYS MF4018
printerp 07/12/2016 Canon
By downloading files to your computer, you agree to the Canon license.
Size: 10 MB (x32) 11 MB (x64) Bit depth: 32/64
- 32 bit: i-SENSYS MF4018-x32
- 64 bit: i-SENSYS MF4018-x64
We recommend reading the article: “How to find out the bitness of the system in different versions of Windows”.
Adding a printer
You can do otherwise and try adding the printer yourself. Usually, the system automatically downloads the necessary components for the device from the official website.
Open the Start Menu and select Settings.
In the first section, click on “Add a printer or scanner”.
Enter a name for the device and click “Next”.
If after these manipulations the printer still does not connect, try installing the drivers manually. Just go to the manufacturer’s website and find drivers for your printer model in the appropriate section. Download and install them.
Links to support pages for major printer companies:
If the listed options did not help to fix the problem with displaying the printer in Windows 10, you should contact a specialist. The device may be physically damaged, inoperable or not at all supported by this operating system.
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Connecting to WIA Canon MF3200 Series is established. the scanner does not work on Windows 8, 10
After I installed Windows 8 on my work computer, my Canon MF3228 MFP took on a life of its own. How to beat this. I don’t know.
Such a window can hang for hours after trying to scan something. Neither turning on / off the scanner, nor turning on / off the computer help. the next time you start the scanning program, the same “eternal” window freezes again.
If you have time. you can spit on everything and return to the task in a few days. then it turns out that everything is already working, scanning. But there are not always a few days left. How to deal with this problem, tell the knowledgeable?
P.S. Windows 8.1 64-bit system, MFP drivers are installed (although they also had to tinker with at one time).
P.P.S. In print mode, the MFP always works correctly, there are no questions.
The problem is solved, for which I am very grateful to Makar, who unsubscribed in the comments to this post.
Solution to the problem: when the scanning program is running, find in the list of processes the one that contains “WIA” in its name, I have it “Service Host: Image Download Service (WIA)”, and remove it. My system is Windows 10, 64 bit.
Everything is as simple as that. Thank you very much again for your help and participation.!