Windows 10 does not see the printer what to do

Windows 10 stopped seeing the printer. Solution to the problem

Windows, does, printer

For most Windows users, after updating the operating system to Windows 10, there is a problem in detecting a printer or MFP connected to a PC. The computer simply does not see it. Let’s face this problem.

Connecting the Printer to a PC.

The troubleshooter may not be able to fix the problem and may not see the print device. Therefore, you should try to install it yourself. There are a couple of ways to do this:

Manually Installing Printer Drivers

If so far nothing has helped, go to the official website of your printer manufacturer and find in the “Support” section available drivers for your printer. It’s good if they are for Windows 10. If there are none, you can try for 8 or even 7. Download them to your computer.

Before starting the installation, I recommend that you go to the Control Panel. Devices and Printers and, if your printer already exists there (i.e. it is detected, but does not work), right-click on it and remove it from the system. And after that, run the driver installer.

Using specialized utilities

In Windows 10, the printer may not work for a number of reasons, another method to fix the situation is to use proprietary utilities from manufacturers, I will give an example from HP. It has the HP Print and Scan Doctor utility. You can download HP Print and Scan Doctor from the link below:

Run the HP Print and Scan Doctor. Her aLGorithm is very simple. In the first step, it looks for installed printers, and in the second, it removes the reason why it does not work in your Windows 10.

This is how the process of scanning the operating system for the presence of printers looks like.

This is how easy it is to set up a Windows 10 network printer and when Windows 10 does not see the HP printer. I have an HP LaserJet 400 in my system, I choose it.

After searching for problems, you are given a solution to your problem, why the printer does not work in Windows 10. Next, we do what the HP Print and Scan Doctor diagnostic wizard says.

OKI has a utility called brmainte, you can download it from the link:

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Epson’s EPSON Status Monitor Diagnostic Utility

Disable SNMP

In some cases, when the printer is connected via WI-FI or LAN network, SNMP network traffic from the printer may not pass from your computer, which is why it may be unavailable. The solution is to disable SNMP check.

How to install drivers manually.

If after installing Windows 10 the printer does not work and the above options did not help to solve this problem, then you should do everything manually. You need to download and install the printer drivers yourself. To do this, go to the drivers section or the device manufacturer’s website and select a driver for your model. It needs to be downloaded for Windows 10.

After identifying problems with Windows 10, users have already published printer drivers from many manufacturers, and therefore it will not be difficult to find them on the Internet.

If you could not find a suitable driver for Windows 10, then download it for Windows 7 or 8.

It is better to uninstall the old one before installing the new driver, otherwise some errors may occur. To do this, go to “Options”, then “Devices”. Remove the printer by right-clicking and selecting “Remove device”.

Windows 10 Developers Recommendations

Realizing perfectly well that the release of a new operating system will entail a lot of problems with office devices, Microsoft added by default to the standard software package a utility for diagnosing and fixing problems, which is located on the “Control Panel” and is designed for a network printer.

Select this section in the “Start” menu and click “Troubleshoot”. Next, go to the “Hardware and Sound” section and click “Printer”. A window with several choices will appear. Click “Printer” and “Next”.

This will launch a diagnostic utility that will check your PC for common errors that prevent the printer from working properly. Among other things, drivers and system services will be checked. And since it is impossible to guarantee a 100% solution to the problem, this method is the safest and easiest.

Search for problems

You can search for problems using the system utility. It may also try to fix the problem automatically.

    Right-click on the “Start” icon and select “Control Panel”.

Under “Hardware and Sound” select “Printer Usage”.

After searching for errors, the utility will provide you with a report and solutions to the problem.

The standard troubleshooter will in most cases solve basic problems and some glitches.

Installing and updating device drivers

Finally, we come to the most important issue related to the fact that the driver is not installed for the printer. You can check its status in the “Device Manager”.

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At least if the printer is marked as an unrecognized device, you can simply try to update the appropriate software for it.

In some cases, the search for a non-standard driver by DEV and VEN identifiers helps. Windows 10 does not see the printer just because there is no such driver in its own database. When reinstalling after downloading the driver, use the indication of the location where the installation file is saved or, if possible, install it yourself from the EXE distribution or the INF information file (for an EXE object, using the PCM, run as administrator is selected, and for an INF file, the line “ Install “).

But there may be a completely non-standard situation when Windows 10 does not see the printer via USB. It is possible that everything is in order with the device itself and its drivers, but there are no USB controller drivers (it may be that the port itself is damaged). Try either reconnecting the printer to a different connector (it may require USB 3.0 instead of 2.0), or reinstalling the USB controller drivers. Finally, just check the USB cable or plug in the device via another standard connector.

But as for updating drivers, it is better to do it not using your own system tools, but to use specialized automatic update utilities. Programs like Driver Booster, Slim Drivers and the like have proven themselves quite well. Search and download will be carried out exclusively on the official resources of equipment manufacturers, and software of this type will be installed for absolutely all hardware and virtual devices present in the computer system, and not only for printers (although you can mark only the printing device, update the software for it, and after reboot see how it will function).

Connecting the Printer to a PC.

The troubleshooter may not be able to fix the problem and may not see the print device. Therefore, you should try to install it yourself. There are a couple of ways to do this:

  • You need to go to the parameters item through the control panel or just press the “WinI” keys. Then go to “Devices” and select “Printers and scanners”. Click the Add Printer or Scanner button and wait a bit. In some cases, Windows 10 does not see the printer, but there are times when the system successfully connects and installs it. In this case, the Internet must be connected to the PC.
  • The printer you want may not appear in the search results. Then click on the button “The required printer is not in the list” under the green search line. Thus, you can install the device using filters and specify the path to the drivers on the site. The program itself will download them and install.
READ  How to install a network printer on Windows 10

Diagnosing problems

When the computer does not find the Windows 10 printer, the first step is to use the standard diagnostic and troubleshooting tools. troubleshooters. To do this, follow these steps:

  • Open Windows Settings (via the Wini keyboard shortcut or via the Start menu)
  • Go to the Updates & Security options and open the Troubleshoot tab
  • Then click on “Printer” and run the troubleshooter

Diagnostics will check the hardware connection, services, drivers, and print queue. All found problems will be fixed automatically. If, after diagnostics, the Windows 10 computer does not see the network printer or local device, you will have to go to the following solutions.

Adding a device for printing

The next method also uses standard operating system tools. To use, you must have an Internet connection. If Windows 10 does not see your HP or other brands printer, follow these steps:

  • Open the “Control Panel”. in the Run (WinR) window enter the command control
  • To add a device, click the “Add Printer” or “Add Device” button

After that, it will take some time, it is possible that the operating system will be able to find the appropriate device, download and install the required driver.

If the search was unsuccessful and the laptop does not see the Windows 10 printer (when using laptops, the problem is more common compared to stationary computers), you need to click on the button where it says that the required device is not in the list.

A list with further possibilities for solving the problem will be displayed, including a special search for old types of equipment, adding by name, adding by address in the network, searching with manually set parameters.

Windows 10 does not see the printer: possible causes and solutions

Surely, most users of modern Windows-based computer systems have faced situations when they urgently need to print an important document, and the same tenth modification suddenly reports that Windows 10 does not see the printer. And what should be done in this case? There may be several options. But first, you need to find out the reasons due to which Windows 10 does not see a USB printer or another connected device. Further, all possible problems will be considered and the most effective methods for their elimination will be proposed.